Sam always does an amazing job! She is great with helping to pick out colors and nail shapes that…read moresuit the individual. She always goes above and beyond. I appreciate her very much!!!

Kara (or Cara) did my SNS and did a fantastic job. She is super meticulous, did an excellent job…read morewith my shape and was efficient and was fun to talk to. I had to get 1 tip to complete my nails and normally I notice the difference in the shape and thickness when a tip has to be added. Not with her, she made it look like my natural nail. The music they play is great, the place is clean and cute. Fair pricing too! I have been looking for a place local to me that I was impressed with. I would recommend her and will be going back.

The staff is super sweet and accommodating. I've been going here for a while now to get gelx and I…read morenever experience any chipping! I highly recommend Jenny or Ammy!

One of the worst places I have ever been. I had to take he nails out because the arylicic was…read morestaring to come off and it got infected. Now half of my nail is broken and for what 75 bucks??v its so not worth it. + The girl there also did a couple of the nail trapezoid. Insanely bad!!!!

This salon does an excellent job and the quality is top notch with very long lasting results. It's…read moreclean and the girls are very friendly. The problem is wait times. I have waited 45 minutes with an appointment more than once. I called ahead to get one nail repaired and again with an appointment waited over 30 minutes. Busy is understandable and they work very hard. The problem is they don't tell you they are booked and too busy when you call to make an appointment. My only feedback is please don't make an appointment for when you're slammed. Tell me you are busy so I can plan a different time. Also don't charge to fix the rare lifting nail only days after having a fill-in. Otherwise the experience is perfect!

I was new to getting acrylic nails and my coworker recommended this place. i found the fake nails…read moregreat to keep me from biting them. There is only one tech who is detail oriented enough that I would trust to do good work. And she was quiet, which was a super bonus because this place is a cacophonous chamber of aural torture. The owner is really loud and she seems to think she's funny. She just happened to be working next to my tech every single time. Not relaxing at all. coming to appointments here felt like a chore rather than self care. Further, every time I slipped my hands into those UV slots I could feel the residue of a thousand other hands that had done the same. I asked once if they disinfected between very client and my tech said they did, but never, ever in the year or so that I went, did I see them disinfect anything, including the tools. Just thinking about it skeeves me out! I have set myself free from the cost and the obligation of having to get the plastic nails repaired all the time, and my natural nails are starting to heal from the damage they caused!

Great service and quality! Clean and friendly environment. Highly recommend this salon in Monroe!read more

I have been going there for years. I use Jolene for SNS with gel top coat on my nails and…read morepedicures. She is awesome.

Nail Salon Alert - Monroe…read more I had a very disappointing experience at a local nail salon today. Customer service was extremely poor from the start. I requested a French pedicure with regular polish and was told it couldn't be done--only gel was an option. I know that's not accurate because I've had that exact service done there before. The owner kept trying to push a gel pedicure despite me clearly declining. When I decided to leave, he then told me I owed $10 for simply running water in the pedicure chair. I refused, and he even threatened to call the police--I told him I'd gladly wait. The whole experience felt uncomfortable and unprofessional. Looking back, I should have trusted my first impression--there were no customers, and the atmosphere was off. Lesson learned: don't compromise quality for convenience. Stick with places you trust, especially when it comes to self-care. #CustomerExperience #MonroeNC #SelfCare #KnowYourWorth

I go here all the time, the staff are nice and flexible as per usual. I always leave here satisfied…read morewith my nails even when my designs are typically more complicated. The environment is so nice and clean, when my friends ask me where to get there nails done i always recommend here.

It was my birthday weekend & my friend was in from out of town. Seeing the reviews for Bamboo Nails…read morehad us really excited to finally have our nails done together again. I had called to make an appointment for both of us, & they said there was time available the next day, which we scheduled. The next morning I changed my mind & decided I'd like to do a pedicure instead of a manicure, there were still a few hours left until our appointment so I gave them a call. They asked what time our appointment was & then said it was fine to switch that over. The next day, we arrived 10 minutes before the scheduled time. Coming in we were greeted by an employee who told us to sign in & then left. We signed in & after standing around deciding if we should be picking out colors or not, we decided to sit down. There were 4 employees working with 3 customers. So far, you could say it's going fine, I understand a busy schedule & that something things run behind. It is now 5 minutes past our appointment time & no one else has even acknowledged us yet... We waited about 15 minutes past our appointment time & decided to walk out. I'm not sure what they mean with over 15 years of service but the location I went to had signs that said "Now Open" & we later noticed handwritten signs on the side of the road promoting a sale. Another random thing was that the wifi name they have isn't called Bamboo Nails but rather the previous nail place name, which kinda threw me off a bit too. Overall, they weren't horrible & nothing bad happened. It's just the customer service aspect of it that I'm talking about today... At least direct me to pick a color or let me know where it's okay to sit, even a simple mention of we're running late but finishing up & will be with you in a moment would've been enough.. /: Pretty disappointed & maybe a little glad we were ignored because it ended up giving me an uneasy feeling

Lily Nails has been my go to salon for about two years.Theresa and Kim do a fantastic job with SNS…read moreon my natural nails. It's a warm and friendly salon and the staff is friendly and welcoming.

Don't recommend this place. I got a gel manicure. Prior to going my nails were hard. They did not…read moresoak the nails to remove the previous polish. They drilled it. Afterwards my nails were soft and brittle. Within days the gel nail polish started chipping and breaking. I went back to them and all they were willing to do is not charge me for the soak to remove the current gel polish. Even though they are fast the quality is subpar.

Beautiful nail spa, pricing is fair and nails came out great. Will definitely come back.read more

I have been going to he same nail salon for years and recently moved so I needed somewhere to go…read more Multiple recommended this salon to me, and I was pleased to find they are open on Sunday's! The pedicure was great, I got the deluxe with designs on my big toes and it still only cost $35! I get ingrown toenail sometimes and the nail tech was very careful to trim my nails to prevent that from happening again. When I got my eyebrows waxed, the woman said they had been waxed wrong before and very carefully waxed them to get the right shape back, I was so grateful!! I had my iPad with me and the nail tech automatically asked me if I wanted the Wifi password, I didn't even have to ask! I agree with others that it may not be the most relaxing, quiet spa atmosphere, but they do a great job. My nail technician was very friendly and made me feel very comfortable, making sure she added more hot water as the water began to cool down. I would definitely recommend this salon to those looking for a good pedicure and wax!

While the nail tech did a good job with my pedicure, she was very rude when I said I didn't like…read morethe color of my nails. I will not go back to this location as a pedicure cost almost $100 now and I wound be treated this way. Very rude and unprofessional

I mean the picture speaks for itself! Such a beautiful salon and everyone is super nice!read more

I'm taking a break from gel polish and instead wanted a pedicure with regular nail polish because…read morethe gel causes my nails to thin and the lady instantly was upset. She tried to talk me out of it and since she couldn't she talked about my feet openly around other customers. I get pedis frequently so my feet aren't in bad shape. I have never experienced this type of disrespect while being provided a service that I paid for!! I had just experienced a loss and just needed a relaxing pedi which was the total opposite of what I got. She was just an overall mean/evil person, who talked way too much and the pedi isn't even good. I've never had an experience like this at a nail salon. Since I refused to leave a tip here's my tip, "treat others like you'd want to be treated and provide the service they have requested and paid for!!"

Great service and attention to detail. Fair prices. Huge range of color options and super locationread more

Great service and loved my last pedicure with the rocks and candle of the scent I felt so relaxed.read more