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    Serenity Zen | Massage SPA

    4.6 (493 reviews)
    Closed • 10:00 am - 9:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Serenity Zen | Massage SPA

    Aromatherapy massage

    Deep tissue massage

    Foot massage

    Serenity Zen | Massage SPA Photos

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    Quoted & confirmed "before" photo. + Photo with "after" surprise increase.
    E. C.

    Pricing was misleading. While the massage was excellent, the staff was disorganized regarding costs. I only booked because of a documented price, yet I was charged more after the service and on my birthday. Handling a price hike after the fact is unprofessional and poor form. As I told the front desk, I confirmed based on the agreed total, not a surprise increase. This is the best way to lose business; Serenity Zen just lost a long-time customer. WARNING: Quadruple-check the total cost beforehand so you aren't blindsided. What a shame.

    outside

    I had a great experience here from start to finish. The staff was welcoming and professional, and the space was clean, relaxing, and well maintained. I left feeling refreshed, relaxed, and with noticeably less tension. The entire experience exceeded my expectations, and I appreciated the attention to detail and excellent customer service. I'll definitely be coming back and would recommend this place to anyone looking for a quality massage.

    Tipping etiquette
    Kathy M.

    I was looking for things to do to bypass some time until my next event. I saw this location near me and walked in. I asked if walk-ins were acceptable and they said yes. I was looking for a 90 minute, but none were available for the time I am seeking for. The front told me they have an hour available but not for another hour. I asked if it was possible to do a combination and they said yes. I had about 45 minutes until my time was available and asked if it was alright to wait inside due to the scorching heat of Socal, wasn't an issue. As I'm scrolling through their yelp page, I noticed there is a mother's day special going. I asked if that was the package she signed me up for. If it wasn't, I asked if I can have that package for the same time duration I was scheduled for. She updated my package and was able to do the switch right there. Customer service as I am waiting is great!

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    2 months ago

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    2 months ago

    very accommodating for service. I enjoy coming here for a masage whenever I am in town

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    2 months ago

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    2 months ago

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    2 months ago

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    3 months ago

    Ive been there every month for 4 months now and I highly recommend! Specially if you have a particular area that you need help with. 10/10

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    11 months ago

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    2 months ago

    Came here in pain from driving too much left healed. Thank you for your great service

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    2 months ago

    I have monthly membership for massage and they have the best massage therapist. They are able to loosen the tension on my back and neck.

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    2 months ago

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    2 months ago

    Been coming here for years. Never once have I had a bad experience. They have great customer service and a great rewards system

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    3 months ago

    Top notch service every visit I've gone, you can't go wrong at Serenity Zen in Diamond Bar location.

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    3 months ago

    Loved it- perfect pressure and the therapist checked periodically - quiet, clean and restful facility

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    9 months ago

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    Hey Andrew, thank you for your kind review! See you soon.

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    11 months ago

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    Page 1 of 13

    Serenity Zen | Massage SPA Reviews in Other Languages

    Ask the Community - Serenity Zen | Massage SPA

    Do you have male therapist?

    Yes. We have both male and female Therapists, all CAMTC-certified. You can request either when you book at serenityzen.com/db or by phone.

    How much for 60 minute couple massage?

    A couples massage is two 60 minute services booked together in one private room, and there is no extra charge for the room. The price is simply the two services you each choose, and you do not have to pick the same one. Full pricing with live… 

    Is the massage done by a machine or person?

    Person

    Is there private rooms for couple?

    Hello Michelle, our massages are done in our wellness rooms divided by our privacy curtains.

    What does the membership include?

    The membership includes a discount of $10 each visit and additional $5 discount if you pay with cash. You get priority booking, free rescheduling, access to 90 minute services, and this applies to both locations

    How much is 1hr for neck shoulder and back massage?

    That would be our 60 minute Body Massage, and the hour is built around you. Tell us at check in that it is your neck, shoulders, and back, and your Therapist will spend the time right there at the pressure you like. Full pricing with live… 

    Do you accept food stamps?

    We are not able to accept EBT. We do take all major cards, and gift cards are available online or in the studio: serenityzen.com/db

    Do you accept FSA?

    Hello, we currently do not accept FSA/HSA, thank you.

    Do you accept FSA/HSA?

    Hello, we currently do not accept FSA/HSA, thank you.

    Do you take insurance?

    Hello, we currently do not take insurance, thank you.

    Does Futureproof offer massages that are safe for pregnant women?

    Hello, we provide prenatal massages in the 2nd and 3rd trimester. For those in the 1st trimester, we recommend doing our "spinal stretch" sessions that come in 20 or 40 minutes. You can conveniently book online at: http://bit.ly/BookFP, thank you.

    Do you offer a couple's massage?

    Yes. Couples go side by side in one private room, and we can host groups of up to eight. For a group, give us about a week ahead so we can hold the right Therapists and rooms for you. Book at serenityzen.com/db or call (909) 766-4879 and we will set… 

    Is this massage ok if you're pregnant?

    Yes. Prenatal massage is available at every stage of pregnancy, and after. You will be side lying and propped comfortable, with a Therapist trained for it. Let us know when you book and we will have everything ready for you.

    Don’t See Your Question? Ask Away!

    Review Highlights - Serenity Zen | Massage SPA

    “Additionally, a member of Futureproof, Brian, messaged me today to check in on me to see how I'm feeling.”

    Mentioned in 51 reviews

    Read more highlights

    Imperial Massage

    Imperial Massage

    4.5(483 reviews)
    3.4 mi
    •$$
    Available by appointment
    Certified professionals

    I've been coming to Imperial Massage in Walnut ever since I discovered them over a year ago, and I…read morehonestly won't go anywhere else. My two favorite therapists here are Kevin and May, and I can't say enough good things about them. They are both extremely knowledgeable when it comes to finding those problem areas and actually knowing how to work them out. I always leave feeling noticeably less tense and relieved from my aches and pains. I originally scheduled an appointment with Kevin today, but I was pleasantly surprised to have May work on me instead. I did the 1-hour combination massage, which includes a full-body massage, and it was exactly the TLC I needed. The quality of their massages is honestly comparable to the professionals I've experienced in China, and that is a HUGE compliment coming from me. They really know what they're doing, and I'm pretty particular about my massages now because of them. I definitely won't settle for anything less! If you're looking for a great massage, ask for Kevin or May. And after your massage, they serve the most delicious goji berry tea, which is such a nice finishing touch. I'll definitely continue being a returning customer. Highly recommend!

    Not sure if they were having an off day, but unfortunately my experience wasn't great. I booked a…read more60-minute full-body massage, but it felt pretty rushed toward the end and most of the time was spent on my back, with very little attention given to my arms or legs. I also wasn't offered back walking despite the setup for it, and there was no tiger balm and only a few minutes of hot stones. Overall, the experience felt a bit impersonal and like I was assigned whoever was available rather than really being taken care of. Unfortunately, I left disappointed and don't think I'll be returning.

    Photos
    Imperial Massage
    Imperial Massage
    Imperial Massage

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    Massage Envy - Massage Envy front door entrance

    Massage Envy

    4.3(226 reviews)
    0.1 mi
    •$$

    I made an appointment online about a week in advance for my grandmother's birthday. I booked a…read morerelaxation massage along with a foot scrub massage. When selecting a massage therapist for the requested time, I was given the option of choosing between a man and a woman. I specifically chose the woman because I knew my grandmother would feel more comfortable with a female therapist. The following day, I received a phone call from the location asking about my grandmother's areas of concern. We discussed what she was looking for and also went over the cancellation policy and fees. Everything seemed perfectly fine, so we were looking forward to her appointment. When we arrived on the day of the appointment, however, the experience took an unexpected turn. The massage therapist looked at my grandmother and immediately said, "Oh no, I can't touch her. I don't want to hurt her. I'm the strongest deep tissue massage therapist here." She then went to the front desk and said that they should have known beforehand. I completely understand that a therapist needs to be cautious and make sure a client can safely receive a massage. However, the way this situation was handled was very upsetting, especially because we had already discussed my grandmother's needs with the location during the follow-up call. At that point, I also no longer felt comfortable having this particular therapist work on my grandmother. I was prepared to cancel the appointment and leave. I was extremely disappointed because this location is out of our way, and we specifically chose it because of its cleanliness and the positive experiences we have had here in the past. Then Nataly stepped in, and she completely changed the experience. She overheard what was happening while she was already off for the day and approached us at the front desk. Without hesitation, she offered to take my grandmother last minute. Nataly went completely above and beyond. She was incredibly patient, gentle, caring, and attentive with my grandmother. She made her feel comfortable and treated her with such kindness and respect. Most importantly, my grandmother ended up having a wonderful experience and was very happy with her massage. Nataly truly turned what started as a very disappointing and unprofessional experience into a positive one. This would have been a 1 star review if it wasn't for Nataly. We are so thankful that she stepped in when she did. She was truly an angel to us that day. Another plus is that Nataly is bilingual, which is wonderful and made the experience even more comfortable for clients who prefer communicating in Spanish. If we return to this location, we will absolutely be requesting Nataly. She is the kind of employee who deserves recognition for her compassion, professionalism, and willingness to go above and beyond for a customer. Thank you, Nataly, for making my grandmother's birthday experience a special one. You are truly appreciated!

    What stands out most about Massage Envy Diamond Bar is the excellent customer service. Whether I'm…read morecalling to schedule an appointment or walking through the front door, the staff is always friendly, welcoming, and helpful. They make the entire process easy and create a positive experience from the moment you arrive. For massages, my favorites are Ashley, Yolanda & Raymond. Ashley is wonderful for postnatal massages & very sweet. Yolanda is my go-to for lymphatic massages. Raymond is highly skilled when it comes to body injuries and therapeutic massages. The combination of great customer service and skilled massage therapists makes this a place I highly recommend.

    Photos
    Massage Envy - Massage Envy Diamond Bar refreshed front desk

    Massage Envy Diamond Bar refreshed front desk

    Massage Envy - Massage Envy Diamond Bar refreshed Retail

    Massage Envy Diamond Bar refreshed Retail

    Massage Envy - Massage Envy Diamond Bar refreshed Tranquility room

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    Massage Envy Diamond Bar refreshed Tranquility room

    Ancient Thai Massage & Accupressure - Metal poles

    Ancient Thai Massage & Accupressure

    4.4(470 reviews)
    5.3 mi
    •$

    Parking here deserves its own Thai massage because it will have your stress levels through the…read moreroof!!! We literally drove in circles 5 times before finally claiming a parking spot!! Yay, victory!! We booked a 1-hour couples Thai massage with Mona and Bee, and once the massage started, all that parking nuisance disappeared. I asked Mona to attack the stubborn knots in my traps, and wow... she ironed those things out really well!!!! It wasn't exactly gentle, but that's how I like it!! By the end, I felt loose, relaxed, and about 10 pounds lighter from all the tension. Yes, they do step on you, but only after asking first, so don't panic!! Afterward, they served hot tea and rice crackers, which was the perfect little cooldown. And please, tip your massage therapist well!! They work hard, and making people forget life's chaos for an hour deserves some love!!! A few things I'd do differently next time: * They provide shared shorts and an open-back tank top. My microbiology brain couldn't stop thinking about it, so I'm bringing my own clothes next visit. * Hubby had a reaction to the massage oil/balm. Whether it was the product itself or possible cross-contamination, we'll just bring our own balm next time to play it safe. * No hot stones. Not a dealbreaker, but it would've been a nice bonus. For just $55 for a full hour of Thai massage, it's honestly hard to complain. Our regular spot in San Diego costs quite a bit more. Despite my little gripes, the massage itself was fantastic, and we'll definitely be back, this time armed with our OWN boxer shorts and massage balm!!!

    Yes, I have been a client for like 15 plus years. It's a little gem. Love the owner always give us…read morecookies which it's such a sweet gesture.

    Photos
    Ancient Thai Massage & Accupressure - Cookie and watered down tea.

    Cookie and watered down tea.

    Ancient Thai Massage & Accupressure - Part of the waiting area.

    Part of the waiting area.

    Ancient Thai Massage & Accupressure - The bars to step on u lololol

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    The bars to step on u lololol

    Pure Head Spa

    Pure Head Spa

    4.8(77 reviews)
    3.0 mi
    •$$$
    Free consultations
    Locally owned & operated

    WORTH EVERY PENNY!…read more Tips: 1. Get pure bliss or you will feel the session is not long enough, if you are already paying $145 you might as well get the full package. 2. If you are not petite turn off the massage bed. I love the massage bed because it was designed for my frame. I left my arms out and legs on top of the foot massage because it will be less distractions and let you focus on the scalp treatment better. When you are in massage bed try to let go of the control and just trust it. 3. Book early or late appointment since there is no privacy in the open area. Expectation: Don't expect this service as a head massage. It's a deep clean of your scalp with premium hair productis. Your scalp feels clean and refresh afterwards. Improvement suggestion to the spa: Put up drapes for the washing area for each massage bed. If you like the open concept, drapes can open when there are no guests but at least we have option to close it if need be. Woke up with men around is kind of weird. Lastly, Gaby was amazing, she is so gentle and made my first head spa relaxing and worthwhile. had such a great time and will return for sure.

    A Little Me-Time Never Hurt Nobody!…read more Had a whole day to myself, and honestly... what better way to spend it than with a little self-care?! I decided to book an appointment at Pure Head Spa for a hair & scalp treatment with Fiona, and let me tell you... my scalp said THANK YOU. I came in on a Monday at 12:30 PM and was actually the only client there, which made the whole experience feel even more peaceful and private. I was greeted by Serena and another staff member, and both were super kind and welcoming. The interior is SO cute! Very modern, chic, and minimal with this beautiful natural beige aesthetic that is just easy on the eyes. Definitely gives that calming, "okay, my stress level just dropped 20%" kind of vibe. ‍ Hair & Scalp Treatment -- $145 | 9/10 So what exactly IS a hair and scalp treatment? Think of it as a facial for your scalp! ‍ Instead of focusing only on the hair strands, the treatment focuses on the scalp by helping remove buildup, exfoliate dead skin, cleanse the scalp, stimulate circulation, and provide moisture and hydration to the hair and scalp. The 75-minute treatment included: Before & after scalp analysis Scalp exfoliation/scrub Scalp massage Shampoo Healing waterfall treatment Steam mist to restore moisture & hydration 10-minute neck + shoulder therapy Full-body massage chair Blow-dry service And the scalp analysis before AND after was probably one of my favorite parts! Wowsers... Seeing your scalp and hair follicles up close is definitely an "Ohhh... so THIS is what's happening up there?!" moment. You really don't realize how much buildup can accumulate until you actually see it on a screen. I also learned more about proper scalp care and how important regular cleansing is, especially if you use a lot of hair products or have buildup. It definitely made me rethink my own hair-washing routine! The combination of the scalp massage, waterfall, steam mist, neck and shoulder therapy, AND that full-body massage chair had me fighting for my life trying not to fall asleep. By the end, I felt like my scalp had taken a vacation without me. ‍ I absolutely loved how relaxing the entire experience was. This would be such a cute girls' day, birthday treat, bridal party activity, or even just a solo self-care date when you need to escape for a little while. Fiona was wonderful, the staff was welcoming, and the entire atmosphere was peaceful and beautiful. Would I come back? ABSOLUTELY. My scalp has officially entered its spoiled era. If you've never tried a head spa, this is your sign to BOOK THE APPOINTMENT! Happy Self-Care!

    Photos
    Pure Head Spa
    Pure Head Spa
    Pure Head Spa

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    The Spa Hyu

    The Spa Hyu

    4.4(489 reviews)
    4.9 mi
    •$$
    Certified professionals
    Women-owned & operated

    I've been here twice since my last visit, and I honestly think I like this spa more with the…read morefollowing visit. The reasons why I want to update my review: Very relaxing atmosphere -- the center area isn't overly loud. Everything is very clean and well maintained. The skincare products they use feel nicer/better quality than what I've experienced at other spas. I also really appreciate that this is a 12+ facility, so there aren't small children running around. At some other spas, kids can be loud and make it harder to fully relax. Here, the atmosphere is much more peaceful, which makes a big difference when you're coming to relax

    Great place but so disappointed. I've been to this location…read moretwice now, and both times I've been impressed by the beautiful, clean environment. The therapists who perform the scrubs are absolutely amazing, and I truly enjoyed the experience. I also really appreciate that they make an effort to keep the atmosphere quiet but they need to do walk throughs . I had to go to front desk 2 times to ask them to ask guest to quiet down. Most recently, I went with my spouse, and we had such a wonderful experience overall. Unfortunately, there was one major issue that really affected our visit: I became very sick with what I believe was food poisoning after eating from their kitchen. I experienced significant symptoms for the next couple of days. I reached out to them regarding what happened and was told someone would follow up with me about how they would address the situation or compensate me for the experience. Unfortunately, I still have not heard back. I genuinely love the spa, the atmosphere, and the services, which is why I hope they will take this situation seriously and follow up with me. I would love to be able to continue recommending this place, but I do feel this issue deserves to be addressed. I spent money for a beautiful peaceful experience to ending it ruined by the food.

    Photos
    The Spa Hyu
    The Spa Hyu
    The Spa Hyu

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    Serenity Zen | Massage SPA - massage - Updated September 2026

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