G&G Auto Body is the only place to go for honest down to earth service. Scott is the one to talk…read moreto. He will tell it like it is, no pressure! I will never take my car anywhere else. For a local business G&G will get my business from here on out.

Both team members in the front of house are extremely helpful. They update you every step of the…read moreway. Received text updates. They were flexible with pick up time. They do not overcharge. They keep things above board. Car always looks new when I pick up. They go above and beyond. Realistic time frame for repairs. Would not go anywhere else.

Dave and his team did a fantastic job bring our 2014 Kia Soul back to life! I was tired of looking…read moreat whiskey dents and faded paint. Dave went above and beyond. He even buffed out the foggy lights, and painted the rims which turned out great. I'll be bringing him my 2020 Dodge to touch up on the near future. Thanks, Dave.

The gentlemen who beautifully repaired my car were accommodating, expert, and professional. The…read moreprice was more than fair. Highly recommend !

Made sure my car was fully fixed! Was even willing to bring to put in extra hours to get it done…read moreright!

They were very professional and easy to work with on my schedule. They are cost was affordable…read more They did an excellent job and actually did a little bit more than what they estimate called for. I would highly recommend this body shop to anybody that needs bodywork done on their vehicle. They work with several different insurance companies. They are the best thanks again to all the people involved in my repairs at Bob Dorsett's body shop, Elgin Texas.

This company only takes cash. It makes sense, that way you can't dispute the work . These guys…read morelie and give bad info about prices and service. Supposedly completed my job and then told me they would need more money and more parts after the fact. very simple front job. These guys dishonest and scammers. Come here at your own risk. They lied to me and did a very poor job on the front end of my car. Be smart and look elsewhere.

EXCELLENT service and WONDERFUL people!! Econo Collison Auto…read moreBody Shop is a family-owned and operated establishment. Today was my first time going to the shop to get an estimate to paint my car. Less than 15 minutes later, explaining what I need to have done to my car and without much of negotiations or thought process, I tool my personal belongings from my car in a grocery bag, left my car at the shop, and got a Lyft and went home! And this is why I did that after talking to George and Joseph- (first impression is lasting impression): George, the owner, is such an outstanding, HONEST, reasonable, understanding, FAIR, cooperative, genuine and a kind individual! He gave me the best advice and certainly went the extra mile to make sure I am happy with with car's needs, my decision, and most importantly: my BUDGET!!... Thank you George!! Joseph, is the paint shop manager, AND is Gorger's brother. He makes sure and listens and notes exactly what you need to get done with your car. He is a patient man and a great listener, he goes out of his way to make sure to help you and get the job done perfectly to your satisfaction! The best and the most touching part of my 15 minutes experience at this shop was while I was waiting for Lyft to drive me back home, was that I noticed a lady came by the shop with a bag, George introduced me to her and she was their mom! such beautiful and king lady. She had brought lunch for her sons, she patiently and lovingly sat with them at the office for them to eat their lunch and then she took the dishes back and left the shop. Such beautiful and lovely and compassionate family dynamic scene I have ever seen!! Thank you George for being such an honorable individual and providing such great quality service with utmost reasonable and honest charge for your service to our beautiful City of Austin. Much blessing to you and your family!

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

I was completely impressed with Niyah Hinojosa and Jherlyn Avila. My car looked amazing. They even…read morewent the extra mile and stayed late so I could pick up on a Friday afternoon. Wonderful service, professionalism and timeliness . I am grateful for all that you do!

Ok, just spoke to Alex, My appointment was cancel 2 hours prior dropping my car, they have screwed…read moreup before and they gave today to drop my car at the shop. I called around 11:00 to double check that Gerber and enterprise and I am able to get a ride to enterprise. John at Gerber calls 2 hours prior just to say, the Girl that made your appointment is new she did not know. Enterprise does not have cars, I need to re schedule you for a later day, WHAT THE HELL. Now I call and THERE IS NO MANAGER. SO GERBER YOU ARE NOT RELIABLE, YOU DO NOT CARE ABOUT CUSTOMER SERVICE, OR MAYBE YOU TO BIG THAT YOU DON'T NEED THE PEOPLE. Had a talk with Noel that has been serving Pflugerville for almost 15 years, I truly respect our conversation, I will be dropping my car with Him after all. Noel Thank you for taking the time to listen and make things right. Thank you Noel

I was very pleased with my experience at AusTex. I had a fender bender and went all around getting…read moreestimates from a number of places. While I did have one offer that was cheaper, after comparing the estimates, I realized the cheap offer had some things missing. I also had a pretty good feeling about the people there. They were nice and accommodating. They had my pickup ready on time and on estimate. Most importantly, the quality of work was fantastic. I had to have a front fender, my front bumper, front light assembly, and the front grille replaced. I was worried the front lights would not match since one had to be replaced while the other, which is almost 8 years old and clouded up, would remain. They took care of that for me by buffing the older light, making it look as good as new. The paint job was very good, they blended to the existing paint job very well and I can't even tell it isn't the original paint. I highly recommend AusTex, they gave me a fair price and did a great job.

This place was great! My car was broken into and my passenger side window broken. This was the…read moreplace my insurance company recommended. Rick was awesome! He worked with my insurance company and they did a great job with the work. It is just like new. Very friendly and honest. He even gave me a ride home from the body shop and brought my van back to me when the work was done. I would highly recommend them to anyone!

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times