Without doubt, the finest service to be had anywhere. These folks are pros from the techs and…read moreservice engineers to the office and support staff. We won't have anyone else in our house. We've been using Chris and his team for many years.

We own rental properties and this company is very responsive, a good value and gets the job done…read morequickly. They replaced a chimney exhaust insert at a great value and I would highly recommend them!

I called after hours because I needed my duct work fixed quickly. They said they could come out…read moresame day and give me a quote. Steven, the guy that came out went under my house came out 5 minutes later and said it didn't need too much work he would have to call his boss and speak with him before he could get me a quote? He calls his boss and then comes back and tells me that they really don't have time to help me because they are booked? I feel that because I wasn't going to be a big expensive job they just wrote me off and told me to call another company. Not only did they blow me off because I wasn't going to be a big money maker but he left my cross space door open so I had to crawl under my deck and close it after he left! Very disappointed.

I was more than happy with this company. We had an issue with a bad capacitor in our AC unit. The…read moreGentleman came out very quickly and was able to replace the part in a timely fashion. I was very happy to find out that the also offered a 30 Guarantee on their work. the next day we started having the issue again and called them later in the evening so they came out first thing in the morning. The part that they had replaced it with was a bad part and it burnt up so they replaced it again for no charge. after a few days i still was not completely satisfied with the way it was working so i gave them a call and he came out and check the unit inside and outside. after filling up the Freon my AC is back to working like normal. there was no charge for the Freon either. the guys were very nice and professional. I will absolutely be going back to them if i ever have an issue. Thanks!

Craig was here within a half hour after I called. He was friendly, efficient, and didn't try to…read moresell up to a more expensive price.

For over 2-months Birkhead continuously told us that they were 2-weeks out from being able to do…read moreour work. This came from both the owners and the sales rep on our project. We were finally given a start date ONLY for them to no-call, no-show. When we tried calling the sales rep the day of the project, we realized that he had blocked our number. When we got ahold of him through corporate - we asked when they were coming out and what was going on... They then told us they no longer had time for our project... This after over TWO months of telling us we were top of their waiting list! After being led on for over two months and then out of nowhere being told that our business isn't wanted, I have never had such bad experience with any other company.

I called at 8am with an ac unit that went out the night before. Its July in ky so its hot!! They…read moresaid they could have someone to my place between 11 and 2. A nice guy named Andrew rolled up at like 1130 after a call to let me know that he was on his way. He replaced a capacitor, cleaned up the unit and my wife and kids had a cool home in about 2 hours. Thanks Andrew

Service agent, Peyton Coffey, did outstanding job. Professional and polite. Gave explanation of…read moreservices given. Will use again in future.

Unfortunately, I cannot recommend this business. They improperly installed a whole-house humidifier…read moresystem onto our HVAC unit. Needless to say, it basically destroyed the internal components due to them hooking the unit up to a HOT water feed line instead of COLD water per the manufacturer's instructions. When the unit started leaking, we called, and they said it was a manufacturer defect and replaced it again by warranty. They said it could not be replaced again but it leaked within weeks. We gave up on it until years later a licensed master plumber asked us if we knew it was installed wrong and we said no. He said the installer messed up and hooked up to HOT water feed and this is what caused its ultimate failure. We lost over $2300 on this product/company due to their incompetence. Never again.

Had a local HVAC company come out to bid on replacing an $12,000 residential unit. They couldn't be…read morebothered contacting me even though we had no heat for half the house. We knew of Kenny and Shawn of Energy Control from a friend. Gave them a call and he was out that day to start the process of bidding the job. Gave us numbers within a few hours, answered all my questions, was polite and respectful of my money. I contracted, had them out a couple of days later and they spent a full day doing a clean and tidy install. Shawn offered to place a new service and return which gave our basement heat it never had. 100% satisfied which is tough considering the cost. I'd hire them again in a heartbeat. Barry

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

I give them zero stars.... BEWARE!!! I dont recommend this…read morecompany!!!! Be careful with Air Support Repair. They came to my home through HomeServe and immediately claimed my unit needed to be replaced. They even convinced HomeServe of this. I trusted my instincts and got a second opinion -- and guess what? My system only needed a motor. They tried to pressure me into buying a whole new unit I didn't need. That's not just unprofessional, it's predatory. I will never use them!

When we first noticed that our home wasn't blowing warm air, we started looking for an HVAC company…read morewith good reviews, and that's how we chose Air Support. The first technician who came out was Dillon, and he really took his time trying to find the main cause of the problem. He tested and adjusted different components instead of immediately pushing us to replace the entire system, clearly trying to avoid putting unnecessary financial pressure on us. Although the troubleshooting process took some time, we eventually decided that replacing the full system was the best option. What really stood out to us was that Dillon did not charge us for the service call or diagnostic fee. The installation itself also took a while, but it was obvious that the team was working hard and doing their best to get everything done right. The financing options helped reduce the financial burden as well. Overall, we felt genuinely cared for as customers. I'm happy to give Air Support a 5-star review and highly recommend them.

I want to give a shout-out to Mitch Craig Heating & Cooling Company. Thank you so much for such…read moreefficiency and professionalism. You all were fantastic! I was amazed about the same day service, and quickly fixed the issue. Topping it off with a reasonable charge; very affordable. Mitch Craig Heating & Cooling will be permanently added to my phone contacts for the next time I need help with repairs and maintenance. Langdon Family

Mitch Craig installed and wired the furnace for our newly built home (2024). The furnace was…read morepowered by 2 sets of paired 15amp breakers (total of 30amp for each breaker). Apparently math and understanding electrical current streams are NOT MITCH CRAIG's forte! The company routed 20amps from the furnace to one set of paired breakers - 30 total amps, while directing 40 amps to the other 30 amp circuit!!! Yes, you guessed it ... the circuit tripped when the heat was on during the frigid temperatures!!! Just how can purported trained, licensed electricians be that INCOMPETENT???