I contacted Service Heroes when my AC unit wasn't working properly. I was afraid I was going to have to buy a whole new unit which wouldn't have been affordable right now. Justin came to check it out and fortunately it was just the fan motor. He was able to replace it for me with no problem. I am very happy with the service I received. Justin was on time with the appointment we set, he was respectful and trustworthy with the information he gave me about my AC unit, and he was also fast and efficient! I would definitely recommend Service Heroes 10/10 and will be contacting them in the future if I need any other services they provide. read more

Service Giant Air Conditioning - Air conditioning unit - Insulation Installation Near Me - Simi Valley, California

Justin drove all the way up to my house from Porter Ranch. He was super knowledgeable and professional. The quote was a great price and the plan was solid. The installers came and arrived early and were very professional as well. Install time was about 40 minutes and down very well. I'm super happy with the install! Look no further as this company is legit! read more

Service Giant Air Conditioning - Sign showing R38 - Insulation Installation Near Me - Simi Valley, California

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First of all, I want to thank Wendy (I believe that was name), from customer service, for saving my husband's life. I called "Service Heroes" today because my A/C was not working and was just blowing hot air. Wendy at first said there was no availability until the next day for someone to come and fix our A/C, but my husband screamed "but we are going to die" and she immediately called Justin and he was at our doorstep in less than 30 minutes. LOL Justin was so amazing and friendly; he fixed our A/C and will also be coming back periodically for A/C maintenance. I cannot recommend them enough, service was extraordinary. read more

I honestly wouldn't look any further. I had an old ac and furnace from 1989 (original build) and no one wanted to help me replace it. My furnace leaked all over my ceiling, complete nightmare. These guys came in (middle of the hot summer) and had the job done in record time. I am now enjoying my ac. My review is coming months later all because I wanted to make sure it was working consistently. read more

I had this company install 2 whole house fans about 2 years ago and recently a heat pump. John, Joe and Wally are incredible. They work well together and are so professional. They do a perfect installation and do not cut corners. They are not done until it is perfect. They also leave your home cleaner than when they began. Justin (owner) is also wonderful and on the job as well. Prior to my heat pump installation I really had no idea what it was. Justin spent about 3 hours at my house(did not pay a dime) while he educated me on the different options including furnaces, air conditioners and the heat pump. He told me about all the available rebates and set up all the inspections. They are wonderful and I would not recommend anyone else. read more

These guys were great very clean and professional Showed up on time and wearing proper covid gear Took only a little over 1 hour and look forward to start saving money on my DWP bill Thanks for filling out the paperwork made my life easier I would definitely recommend justin and his crew to my friends and family. read more

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Used Justin on a larger apartment complex job I was managing. He's thorough, professional and an overall stud. His crew did a great job and we and the tenants were very happy. They aren't afraid to go above and beyond for their customers. Highly recommend! read more

I hired Service Heros to install a QuietCool 7000. First I have to say that Justin does an extremely professional job in all areas involving the job at hand - he values building relationships. Second, they are licensed, insured, and have workers comp. Third, they are are super clean, wear booties, and mask up. Finally, they do solid work and hold themselves to the highest standards. I recommend them, and this is something I don't do normally. read more

Service Giant Air Conditioning - QuietCool RF Switch - Insulation Installation Near Me - Simi Valley, California

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My air conditioner gave out during 100° weather. I panicked and called three different companies including Service Heroes. Justin Pribillo contacted me right away and within a few days I had a new a/c unit. All his employees, Joe, Albert, and John were prompt, respectful and professional. I am very satisfied with their work ethics and recommend them highly. The other two companies we're not as prompt calling me back and one of them sort of shouts when he talks and texts. I am happy that I contracted with Service Heroes. read more

Over Two years ago I use this AC/Heater business to install free insulation from the LADWP program ! Just yesterday morning woke up freezing I called them ASAP they remember me from two years ago! Which MOST businesses don't remember you ! Anyways they came out as soon as they could that day! Honestly they told me I need a new Heater System... I started to stress out and tear up because can't afford it at the moment! They help temporarily to fix the system to buy me some time! I know eventually this problem is going to come back.. Waiting on my Tax return so I can have them come back install a new one and do things the right way! I really do appreciate their patience,time and help ! read more

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First I want to say thanks to Service Hero's, specifically Justin, John, Joe and Kody! My wife and I moved into a new home about 2 years ago. While we were thrilled the house flipper had put in the very minimal, cheapest, and low end appliances and equipment including a hugely underpowered condenser and AC. We decided a few weeks ago that it was time to upgrade and overhaul things. While we got several quotes and all seemed reasonable we ended up selecting Service Heroes to come in and completely redo the system, including upgrading the Condenser, switching to a Heat Pump with a high SEER efficiency and upgrading the duct work to handle the increased volume. Price was a factor but Justin took the time to send us quotes on the systems that we wanted and then worked with us when we wanted to tweak things. It made this very easy and it was never a problem. When everyone showed up is when things got extra cool (pardon the pun). Joe made sure we understood exactly what the plan was and described everything that they intended to do and went over things again before making any cuts to make sure things were as expected. Even during the installation they were always open to changes and tweaks. The install did take a little longer than expected I think because working in our attic was extra tough and hot but this was no problem for us. We were quite serious about taking the time to do it right and stay safe so instead of 2.5 days it was 3.5 days. I do recommend you check their website for any specials they have going on. Another factor that swayed in their favor is they made it easy for them to set up the permit and inspections. Those are still in our future but having the permits covered in the quote just makes it simpler for us. Service Hero's are super professional and seriously interested in giving you what you want. Thanks everyone. Stay cool! -Devin and Lori read more

Excellent, professional and on time. We had registers and air ducts added to the house. The team was respectful (covered the floor, completely cleaned after done, etc), quick (the work was done in less than 4 hours) and reliable (all work was described before and after). Highly recommend, will definitely hire again. read more

In preparation for Summer I had insulation, attic fan insulation and A/C maintenance performed by Service Heroes. Our attic has 0 insulation whatsoever and the difference with having insulation and an attic fan is night and day. Before when the temp outside reaches high 90s to 100, we can only get the indoor temp to about 80, and that with the AC running all day long. Now even with the temps reaching 100 outside, our AC doesnt run all day and the temps can now go as low as 75. Not to mention the maintenance they did to our 20 year old AC system, its now running like new! read more

Came home from work Friday & found the house at 86° and an AC that doesn't work. Came across Service Heroes and gave them a call to see if they can make it out asap. Justin was able to swing by within the hour and gave me all the options. No BS, no upselling, and very knowledgeable. These guys came out the following morning on a Saturday and got everything done within a few hours & beat the Saturday heat. Would use these guys for anything AC & heat related for the future. read more

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Service Heros replaced my entire air duct system and we are getting much better distribution of air into our bedrooms, great job! Also, added 13" insulation in my attic and the house is much cooler now. The owner, Justin, explained every aspect of the proposed work and there were no surprises after the work was done. We were quoted a reasonable price for the work and most of all Service Heros was professional, courteous, and performed high-quality work. They will be my AC & Heating Service Heros from now on. read more

Service Giant Air Conditioning - Service Heros replaced my air ducts and added 13" insulation - Insulation Installation Near Me - Simi Valley, California

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Are you cold in the Winter and Hot in the Summer? We were too until Service Heroes came out and insulated us. I honestly never thought about it and the pictures show that clearly the last time our house was insulated was most likely when it was built. Well we called in Service Heros and look at the amazing job they did. They were punctual and professional and did an amazing job and no clean up at all. It was like they were never here besides enjoying our full insulation now. Wait no more! Call Service Heros ... you won't be disappointed!! And aside from amazing customer service might I add that DWP is offering a rebate right now so its totally free!! Its a win win to call this Company. I would give them more stars if I could read more

Service Giant Air Conditioning - Insulation Installation Near Me - Simi Valley, California

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Johnathan stopped by in early Dec. asking if we'd like free insulation, courtesy of LADWP. After taking about 10 minutes to explain the process, we agreed. Justin and crew arrived a couple of days later and completed the installation in less than an hour. They were very professional, installing wall guards to protect the corners of our walls and making sure everything was clean before they left. Completely satisfied with everything - thanks Service Heroes! read more

Impressed and grateful. So I'm on my way to work and my wife tells me some workmen are coming to install insulation for free. I pause in my tracks and I ask who, what, where and how? She explains that her friend got a deal with the DWP and the DWP has some program that pays the whole thing and she got referred from the friend. I was mad that she did this without consulting me and was in a rush so I told her don't sign anything until I see it. Well the guys show up at noon and she calls me and says the owner from service pros wants to talk to you and then Justin the owner was on the phone. Super nice guy who literally took the first few minutes to just introduce himself and his company and then told me about the program. Knowing my wife's friend did it and talking to Justin I felt okay with everything and let it go. My wife said the guys were in and out in under an hour. It's been 3weeks we just got cold weather and I didn't have to use my heat yet so it works. I always like to help someone who is nice to my family and is honest. I never got to meet the owner but he seems like a guy I would have a beer with at bbq. Legit company! read more

After our AC completely broke during this past major heatwave, we started calling HVAC company after HVAC company to get someone to help us out. And it was a challenge finding availability. Finally, we were referred to Service Heroes by a friend who had just redone their entire HVAC system with them a few months ago, and we gave them a call. Justin, who's the owner, answered the phone and came out the next day to meet with us. Justin was professional, did a thorough evaluation, and offered solutions with several options based on his findings. It was a very pleasant experience to get a consultation and feel like you're not being "sold to". We decided to hire them to replace our entire HVAC system, install all new duct work, new vents, and install our new furnace into the attic vs. the hallway closet to give us more storage space in our home. The team arrived each day on time, dressed and behaved professionally, cleaned up after themselves and were very polite and considerate of the fact that I work from a home office. After they inspected their own work from day one, the team realized that there was better positioning of the furnace in the attic to make the future servicing of it easier, so they decided to put in the extra time and move it at no charge to me. I would have never known the difference and was very impressed with the integrity of the work they hold themselves to. In addition, they added other items we didn't ask for or were charged for because they wanted to ensure their work was up to code. For example, they built us out a larger opening to the attic and placing two vents in our hallway for maximum air flow vs. the one that was agreed upon installing. They are the above and beyond guys, and truly were our heroes by getting our AC running during 108+ degree weather in the SFV! I highly recommend them and plan to sign up for their ongoing maintenance plan. Finding good service teams for your home is always a challenge, so when I find one, I have to share! read more

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I have been Refered to Service Heroes by my son who just heard positively about them. The company is family business. We were looking to replace our old a/c and heater with a new ones. Both were working but not efficient. We met Justin ( the owner) who is very knowledgeable and personable. He gave us several options including a detailed cost of each item, spent enough time to explain the advantages of each and answered all questions. Also he mentioned a promotion of adding attic insulation for free ( I think partially covered by DWP). He was flexible on starting day giving us our preference. Before the start, I received several reminders (email/ texts ) about the starting day and time which was very comforting for me. The team came exactly on time! Amazing! Justin introduced his team to us :John , Joe, Koby, and David! All are amazing ! For sure with different experiences. Koby and David are young professionals, helped a lot , worked hard and showed patience and respect. John is wonderful, very experienced, knowledgeable, respectful, encouraged us to ask questions ( we usually have a lot) and was pleased to answer them. I highly recommend him. Joe is very knowledgeable, nice, patient,with a lot of experience in system installation. This team of 4 worked for 2 full days in harmony and with a smile, under very hot weather. Adding about another half day John and Joe finished the remaining of the job. We have now a new air conditioning , heating system, condenser, attic ducts, R30 attic insulation, new dampers and registers. We are very happy with this experience , and happy with this team in particular. I highly recommend this company. I would recommend asking for John and for Joe as experts. read more

Extremely professional service and conscientious about protecting your home while they perform their duties. I am very happy to recommend Justin and the Service Hero team. They will go over and above the norm to make sure your system is operating at its optimum and running efficiently. They take tremendous pride in their work and value their customers. Its always a pleasure to work with Justin and his crew. Its very refreshing to have a company like Service Heroes that goes out of their way for their customers and values the relationship. I will be using Justin and his team for all my HVAC needs. Thank for keeping my family cool! Justin your a star! read more

Justin and his team (Joe and Jon) were great! We wanted to replace our old swamp cooler with a HVAC system (summers in the San Fernando Valley are just unbearable) and Justin quoted us very reasonably for the job. His team came in were extremely professional and explained everything that they were doing clearly. They were punctual and wore masks, even as it got hotter during the day. They cleaned up after themselves after each day of work (they put floor covers down and even vacuumed after each day). Additionally, they installed a mini-split system for us and charged us much much lower than other people we asked. Overall, the team was great, the work is well done, and their customer service is top tier. Would definitely recommend Service Heroes to anyone that needs HVAC services. read more

Highly recommend Justin! He's a hard working guy and very precessional and knowledgeable! He runs a great business and he's just a super nice guy!! read more

Extremely professional. They completed all work in a timely manner, safely, and following all Covid guidelines. They've done work for many of my friends and family and I would reccomend them to anyone happily!!! read more

Justin and the crew came out today and insulated our entire attic at no cost to us thanks to an LADWP rebate! The crew arrived on time and were very professional and got the job done in under 2 hours. Overall I am very happy with this service and I will be calling all of my friends and family to have Service Hero's stop by! read more

Service Giant Air Conditioning - Insulation Installation Near Me - Simi Valley, California

I noticed The Service Heroes' company truck by the neighbor and approached to the neighbor to find out the workmanship experience. Both neighbors recommended Justin. I called and we met. Justin was very professional, he efficiently did what was discussed in the contract. He delivered more than he promised. Here we are with a new HVAC system and extremely happy with the outcome. I RECOMMEND Justin very highly. His crew were very professional as well and very respectful. They practiced a very clean and efficient work. Very friendly and professional team: John, Joseph, Danny and Kody. I don't think I could have asked for anything more. I already shared my experience with Service Heroes with all my friends and family. Thank you Service Heroe team, you are really heroes!! read more

Easy Peasy! They showed up on time, professional team, did the work and done! No cost to me, They filled out the forms so the whole process was super simple. Winter is coming and I am ready and insulated! Thanks Service Heroes ~ Job well done. read more

Omg I'm so glad I reached out to them when my air conditioner went out the best costumer service ever, they came out right away and fixed my air conditioner with out a problem. Definitely recommend them, if I can give more stars I would. read more

Service heros are amazing. They are honest and knowledgeable. They were able to get me the appointment time that I wanted and they were on time. The whole experience was well worth it and now my home will be nice and cool. They insulated my attic and even cleaned up after words. Thank you Justin for taking care of my home. read more

I would highly recommend this company if you need your insulation installed. Justin and the Crew came and got the job done, very quick and free of cost...what's better than that? Will recommend to EVERYONE. Thank you again!! read more