Excellent workmanship and wonderful customer service! We were looking to replace our old furnace and install a heat pump for our home in October. We interviewed 5 contractors and were very glad to have picked Integrity. From the very beginning, Integrity has conducted business very professionally. Steve came for a walk through, explained what we needed, and gave us a quote on the spot. The quote was within the mid range of all the quotes, and he walked me through all the Federal/state tax credit and manufacturer's rebate. A few days before installation, Julie called from the office and let us know the name of our tech (Jared) and their ETA. Jared and his team were very knowledgeable and considerate. Tarps were laid on our tile before work began, and the workers showed up on time everyday. On the days of inspection, Steve from Integrity came out again and waited patiently to walk the inspector through our project. Our experience with Integrity has been pleasant and we have found them to be very responsive and reliable with any questions and concerns we have. Highly recommend! read more

Integrity Comfort Systems - Heating & Air Conditioning/HVAC Near Me - Simi Valley, California

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Excellent experience doing business with Integrity! Initially called them for a repair, knowing that our existing 22+ year old system was going to need to replacement sooner than later, and I already did a fair amount of research in to companies and cost estimations before they arrived. The tech/rep that came out took the time to go over all the repair/replace options with minimal sales pressure so we ended up replacing everything. The crew came out the next week and due to an inventory shortage installed a more efficient (and expensive) dual fuel heat pump system at no additional cost. The install was not without hiccups, but the company made good on everything that was promised and we are very satisfied with the results. Keep in mind that replacing an entire HVAC system IS NOT INEXPENSIVE, but there are only a few things in life where you cannot put a price on something that impacts your health, comfort and safety. read more

First off... I can't believe I didn't post a review HERE on Yelp! I believe the review I wrote up only went to Google but it should post here too since many people use Yelp to help sort out companies to work with too! I've had to lean on this company a lot - so I have a lot to say, ha! Here's my review from 9 months back: I had a nightmare installation done by bad contractors causing a brand new unit to breakdown with every error in the book. Diego did an excellent job diagnosing the machine in 100+ degree weather. He was meticulous and went through every possible issue. Unfortunately the damage done caused the job to drag out but Diego continued working. I had a previous technician out from another company and even though I paid for their diagnostic service it's clear that I should've gone with Integrity Comfort Systems to begin with. I highly recommend this company. Everything is inspected and documented and then very clearly explained to me so I could understand the journey we're now on. No matter how many times I asked a question Diego took the time to break it down in ways I could understand (since I am not knowledgable in HVAC anything). No Mansplaining.. simply removing jargon and explaining step by step so anyone could follow. Seriously...Great job. My review from 5 months ago: I had ANOTHER HVAC issue but in my main house (HVAC is likely more than 20 years old) and Troy was sent out to take a look at what turned out to be a very dangerous situation. He was meticulous in documenting and clearly explained everything that was needed and why each thing was important for a SAFE operating system. I tend to only have catastrophic issues with units that either came with the house and are veeery old or something crazy like working with terrible contractors with bad installation and bad intentions causing MAJOR critical failures.... Nonetheless, Integrity worked with me providing a detailed estimate prioritizing what I could handle first. Review from the past 2 months: In addtion to those two experiences I had the pleasure of leaning on Chris for support in documenting the repair done on that AC unit damaged by the previous contractors. Chris was calm, cool, collected and incredibly thoughtful. He really worked with me to make sure we could clearly explain why certain repairs were absolutely necessary. Without Chris I would've been fully taken advantage of by those scam contractors. He didn't have to make himself that available to me but he truly went out of his way to make sure his customer was taken care of. It's very rare these days to find honest thoughtful people. When companies can get away with mistreating and scamming customers, greed seems to lead the way. Not with Integrity Comfort Systems - I mean, come on, Integrity is in the company name, and for good reason!!! And I must not forget to mention Julie. Julie handled all of my calls to the company to schedule repairs and help connect me with Chris to sort out the issues I had prior to working with them. There had been some stressful moments for me and she was always so helpful in guiding me to the right person. She always answered the phone, was always polite and easy to talk to, was loyal to the best interest of the client and I truly felt like she cared. Again RARE these days. Thank you so much, Julie! Chris, Julie and all their techs step up and really make sure the right thing is being done. I feel deeply indebted to all of them and they helped restore my faith in humanity. As a single woman on one moderate income dealing with the nightmares that come with homeownership and failing machines I really really needed this. I can't ever thank them enough and I could not recommend them more! All this from an HVAC company??? Yeah, I know... in 2026 when the world seems to be falling apart... these guys will make sure to take care of you. 5 stars isn't enough. read more

They custom-designed the right mini-split for my house and gave me a good price as well. Michael spent quite a bit of time on the job design and even went under the house himself to seal off some old ducting. The extra time he spent as an estimator, being sure to get things right, is what sold me on the deal! read more

Thank you Josh for helping us with our heating system. He arrived promptly, wore shoe covers, and was easy to talk to. Our heater suddenly stopped flowing air, and he identified that things were overheating and specific items to repair such as the ducts and using replaceable furnace filters instead of our reusable one which can make the overheating worse. on top of it, the inspection fee was waived. Then he said that someone will come and figure out the cost of those services he recommended. I really appreciate that he was super open and honest when I talked to him. read more

We needed our furnace repaired. Integrity's response was quick and informative. The repair person explained that he could fix our 30 year old furnace, but he couldn't guarantee that it wouldn't break again and gave us an honest recommendation that we could either fix our current furnace or consider purchasing a new one. We decided on the latter and a salesman fully explained the types of furnaces they offered along with the warranty information. Once we decided on the type of furnace we wanted, an installation crew came out and put in our new furnace, in about 4 hours. They were knowledgeable, answered all our questions and cleaned up when they were done. Our experience with Integrity was flawless bar none. read more

I cannot say enough great stuff about this business: the people, the service, their prices...I'm on their twice a year maintenance plan for $150 on an hvac system they installed in 2017. Twice a year they replace my filters, check the heating/AC. I've worked with Kenny (the owner), James, Chris, Diego and I met Josh for the first time today. Julie runs the office and knows everything going on. Josh showed up right on time - I greatly appreciate that because I'm always running somewhere! He's soft spoken and friendly but got right to work. These guys don't upsell either. They will educate you, let you know what might benefit you or the system but never pushy. And they let you know what may be coming next. This is a small, community based business which runs better than maybe big businesses and the folks you're working with are a group of young family men who have all the same things in common as their customers. I strongly encourage you to support them. read more

They came out quickly. They did not try to sell repairs that did not need to be done. Replaced our thermostat. Alex was honest and worked quickly. They will be our new HVAC go to. read more

I've been using Integrity Comfort Systems for years and will continue to do so! They're always on time, fair with their pricing, and completely honest. Josh came out today to service our system. He quickly identified an issue and helped us move into a better service plan that will extend the longevity of our system. read more

Very professional, very prompt, I was extremely happy with the service and price for a HVAC system. I will use them again. read more

Of all the Companies I have done business with throughout the past Ten years Integrity Comfort Systems is without a doubt THE BEST !!!! First, they are honest, they are efficient, and are very friendly to you when they come into your home. They actually give you the feeling they are working on THEIR OWN HOUSE. Their number one goal is to give the Best Service for the least amount of Price. Starting with their warm and friendly office Mgr. Julie (Very Knowledgeable), their warm and friendly CEO Kenny Dallas, out in the Field, Jared, and his assistant David, you will always be in the Best of Hands. I recommend this business without hesitation . In fact , I propose that this Company should be the ONLY COMPANY to be allowed to use the Name INTEGRITY !!!! read more

We needed a new air/heating combo this summer. I received 5 different estimates for due diligence. Someone from this company will come out and take their time explaining the process/cost. With visuals, which is always appreciated. We went with them because of all the positive reviews, and personal experience. They are hard workers. Diligent and respectful of your time and property. Highly recommended. read more

reached out to Integrity Comfort Systems, and they were able to send a technician the same day--within just a few hours--to check out my HVAC system. Troy called ahead when he was on his way, and once he arrived, he was incredibly helpful. He clearly explained why my gas furnace hadn't been running due to a potential safety hazard, and walked me through what needed to be done to fix the issue so our home could be safe and warm with winter approaching. They did not charge me a dime! Great company, excellent service, and I highly recommend them to anyone looking for skilled and dependable HVAC technicians. read more

We had a new furnace and air conditioner installed. There was outstanding communication from the office to us. Integrity responded quickly and consistently. Each employee we interacted with was punctual, professional, and personable. The job was done on time and accomplished to our satisfaction. And the workspace was left in better condition than they found it. Obviously, it's too soon to comment on the equipment. But, based on what we have observed we fully that we will be happy with our decision to go with Integrity. read more

Got numerous quotes and felt the most respected, heard, and understood by the folks at Integrity! Replaced my outdated/leaking furnace for a new one in a timely and extremely professional manner. Will be calling them for any future HVAC needs! read more

Annual preventative maintenance - reliable, on-time, professional and friendly. Shoutout to Diego Menjivar, who we had the pleasure of helping us today. read more

Integrity Comfort Systems did an excellent job fixing my AC and heater issue. The technician arrived promptly, quickly diagnosed the problem, and explained the issue and the fix in a clear, easy-to-understand way. He was very knowledgeable, professional, and friendly. Great service from start to finish--I highly recommend them! read more

Came out right away, walked me through the problems with my AC, quickly and professionally installed a new one and cleaned out all my ducts, etc. Extremely easy to work with and fair prices. read more

Had 2 Nest thermostat installed. The technician was on-time, was able to provide estimate and get the work done on scheduled time. Overall satisfied with the quality of work. read more

We have been an Integrity Comfort Systems client for 3-4 years now. I am always pleased with the service and peace of mind this company gives us. Josh came out to service our HVAC System this week. He was on time for our appointment and is very professional. He was courteous, very thorough and explained everything he did during the servicing of our system. We were referred to Integrity Comfort Systems by a neighbor and we selected them when it was time to replace our Air Conditioning/Heating System. They are a great company and we highly recommend them. read more

Needed to replace my packaged unit that was 18 years old. The unit sits on the roof so we needed a crane. Had gotten 3 costs from other HVAC companies and Integrity was right in the middle of all the pricing. Everyone at Integrity is very knowledgeable and professional. They are very thorough and knowledgeable. After installation, Oscar who was our installer, made sure that the temperature in each room had the correct temperature difference between the intake and all the vents. read more

Nima & Josh came to do my HVAC service today. Both of them were very helpful and knowledgeable.

Integrity comfort systems is an awesome company! Just had new ducts installed and Oscar and Ivan did a fantastic job. Mike came out to give me an estimate and took his time to explain everything to me without any pressure! I was very impressed on how knowledgeable he was. So happy I went with this company, also their pricing was very reasonable!! If your looking for a excellent air and heating company, integrity comfort is the one! You won't be disappointed!! read more

Josh was polite, professional, and very knowledgeable. He recommended ways to make our A/C more energy efficient and got the job done quickly. Scheduling was also easy and fast over Yelp. I will be calling Integrity Comfort Systems again! read more

Great service all around from the moment I called the operator was helpful, and quickly had a service operator come out to my residence. Diego explained everything that needed to be done, and answered every question I had, and what was recommended. I would definitely recommend this business for those in need of quality service that's quick, friendly, and helpful. read more

I was beyond impressed with the quality, service, and competitive pricing of Integrity Comfort Systems. I needed to replace my original 1978 furnace along with my air conditioning system. I talked with three HVAC companies and ultimately chose Integrity. Steven was a big part of this decision, as he was clear and thorough from his initial visit to the final quote. I have talked to multiple HVAC experts over the past year, and nobody explained the updated refrigerant change and regulations as well as Steven. I also greatly appreciated the specificity of the quote. While other HVAC companies only gave me a model type and flat dollar amount, I received a quote from Integrity detailing every single thing they would do while replacing my HVAC system. On the day of install, I received a text from both Steven and the company with details on arrival time and the team lead's name. Diego, Emilio, and Oscar arrived within 15 minutes, introduced themselves, and got to work. The air conditioning unit and furnace were installed beautifully, but these guys really went above and beyond. They patched a gaping hole in my attic, replaced the broken drywall from the attic entrance with plywood, and bubble-wrapped my furnace closet to both insulate and cover up the left-over popcorn walls. While replacing connections in the furnace closet, they found asbestos in a flume on the roof and replaced (and painted) that too. I also have had a light out for at least 10 years in my hallway with a mystery light fixture I've never been able to figure out how to open. Oscar noticed this and realized it was a similar fixture to one he has in his own home so replaced the lightbulb while he was here. I write all this to note that most of this was not in the quote. These three men just saw fixable things while they were in my home and fixed them for free! Beyond that, they were respectful and a pleasure to work with. I didn't expect to ever find myself writing a gushing review about an HVAC company. But rest assured, every 5-star review here is accurate. This is a wonderful company with high quality products, great pricing, amazing communication, and some of the nicest people I've ever worked with. My parents need to replace their HVAC system as well and after my experience, they have Integrity scheduled for next month. read more

I had a maintenance company tell me I needed $2000 worth of reapairs on my HVAC system and that it would become a money pit and I should replace the system at a cost of $32,000. I found this ridiculously out of line. I made an appointment with Integrity Comfort Systems based on a neighbor's recommendation. They sent out a wonderful technician, Troy, who inspected my system and clearly explained his discoveries and recommendations to me. Troy found NO problems with my HVAC system, NONE. I feel so relieved and trust that my system will continue to function this season and is under the care of a competent and honest company. I would give them 10 stars if I could. I highly recommend Integrity Comfort Systems, they really do have integrity. read more

Diego and Josh were very professional and polite. They quickly completed the repairs to our A/C system and explained the entire process. I would definitely use this company again. read more

This company is AMAZING!!!! I've used them many times and have referred many people to them and they all say the same thing. Josh came out to my house this morning to service my unit and he couldn't have been more thorough and pleasant. Each person they send out is professional, clean and knowledgeable. Josh took his time and didn't see how fast he can leave. Very meticulous and his attention to detail was epic!!!!! Never trust any other company. read more

I highly recommend Integrity Comfort Systems. I had a few bids from other AC contractors, and they were having trouble engineering how to install the HVAC unit with my low-pitched roof and small attic space. My house had never had AC . Some declined doing it. Michael DiNallo, Integrity's sales representative, engineered how to place and install. His crew did good fast work. He pulled permits, as I requested, and the work passed with flying colors. Also I got a ten year warranty in writing. Michael is not only a sales representative, but he has also worked in this trade and knows what he is talking about. Installation was completed in May 2024 and everything is working great! Great job at a great price!!!! read more

We've had nothing but wonderful service with Integrity Comfort Systems. Their communication was effective and work was done efficiently, effectively, and correctly. It's not often you find this type of quality in a company. read more

We continue to have excellent experiences with Intrity Comfort Systems. Since installing our heat pump system three years ago it has functioned perfectly and we have been pleased by their twice a year service visits. During today's visit Troy found evidence of rodent activity in our attic, which we will address immediately. We recommend this company with five stars. Thank you Integrity Comfort Systems. read more

Our son, Sean S', new Air Conditioning System, installed by Integrity Comfort Systems, is working well. Today Josh (newer employee of 3 months) came to perform a 3 month maintenance and to adjust a few baffles to get even better airflow to our son's master bedroom. His service truly exceeded our expectations. He represents the Integrity Comfort Systems Brand in a way that would very much please his management. We appreciated his work and his kindness. Please let him know how grateful we are for his time today. read more

In 2022 we needed a new HVAC system. We shopped around and decided to go with Mike from Integrity Comfort Systems. He was professional, knowledgeable, and offered us a system that fit our house and our needs for a competitive price. His install team did great work on a quick timeline, even working a minor miracle by getting the new condenser into place in the tight space next to our house. The new system exceeded our expectations. Fast forward to 2024 when we had a minor but unusual issue with the system. Turns out that the issue was not caused by the new system (it was caused by some old residual component interfering). Mike came out, spent a lot of time and effort on a full debug and root cause analysis with some help from his team, and ultimately figured out the issue and fixed it for us. Mike, Troy, Chris, Julie, and the rest of the team (I am sure I'm forgetting names here) from Integrity Comfort Systems have all been wonderful to work with over the past 2.5 years and they get the job done. What more could you ask for? read more

I love this company! I contacted them a week ago through Yelp because my AC stopped pumping cold air. Julie got back to me immediately and sent someone out that day. Christian, who is so kind, fixed everything. The job took a few hours, but he was so patient, attentive, and calm. That evening, after he left, I changed my filter. I noticed a different high pitched noise coming from my unit, waited a few days, then ended up contacting them again. Christian came out the next day. He didn't really figure out what the noise was, but when he took out the filter it stopped. He left and the noise continued. Usually I feel like a pest with certain companies because a lot of employees act annoyed or you can tell they hate their job. Christian was so professional and put my mind at ease. He also wore a mask at my request with no hesitation. I would recommend this company to anyone. They are extremely genuine! UPDATE: The same day, yesterday, that Christian came back out for that noise issue in my unit that continued, my AC stopped cooling again in the evening. I called today, the next day in the am. They just sent Chris out. He was very nice. He said there was a little moisture in the pipe, etc...and cleaned them out again. The ac is now pumping cold air and that noise has stopped as of now, which is very interesting. I knew it was doing it for a reason. I hope everything is fixed and no more issues. UPDATE: Unfortunately after the last visit with Chris, my AC stopped working again that evening. They sent 2 people out. Michael and another guy. I'm sorry for forgetting your name! They said that I needed a new unit. The next day and 10k later it was installed. Overall, I'm still very pleased with the customer service. I truly appreciate their kindness, coming in masks, and their cleanliness! read more

Excellent service; excellent communication, timely and quick service. They didn't charge a fee to come and take a look is what initially sold me- then the quote they provided to replace my condenser motor was super fair and competitive- considering the heat they scheduled me fairly quickly and my AC was up and running in 1.5 hours. No joke they have a customer for life. Thank you so much!! read more

A/C service/maintenance. Steven was very professional, polite, kept us informed how soon he would arrive. He was very thorough and even wore booties covering his shoes in our house! We plan on having him back to do maintenance on Heater in the fall! read more

Well of course it's summer and then the peak of heat bam blow the fuse box out of the wall on our AC at about 5 pm. Kenny was not just able to come within a out early the next morning but had the parts and got us up and running before noon. Thank you Kenny!!!! read more

Integrity Comfort Systems - Fuse box - Heating & Air Conditioning/HVAC Near Me - Simi Valley, California

Integrity Comfort Systems did an outstanding job installing my Heating and AC unit. I emailed Integrity for a quote on a Friday evening and had the owner at my door the following Saturday morning. Kenny was very through with his assessment of the job and provided me a written estimate within hours of looking at the job. He discussed the equipment that would be replaced and the warranties (10 years Parts/Labor) that came with each unit. The manufacturers and reviews on the components were all great and reassured me that we were spending money on great long lasting equipment for our home. The seamless scheduling and organizing was fantastic, all my questions were answered and we were added to their job calendar which was just a few days from the original estimate. I was met bright and early on the scheduled installation day by Chris and his team for the installation. Chris was very organized and walked me through step by step how the day would go and what parts of the house they would need access to as we have cats that needed to be kept in a secure room. Chris and his team went above and beyond to ensure our floors were protected and put tarps down wherever they would be working or walking over. The job went according to plan and as promised they were finished, operational checks done and work area cleaned perfectly. I could not be happier, the professionalism and skill of this company at every step is incredible. If you are looking for a reputable and honest AC/Heat company you need not look any farther. They are the best! Reasonably priced as well if you want a quality job. Thank you Kenny, Chris and Julie you are the best! read more

Integrity Comfort Systems - Heating & Air Conditioning/HVAC Near Me - Simi Valley, California

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As usual and as expected the Spring service checkup from Integrity Comfort was great. Julie made scheduling easy and convenient. She was timely and informative. Troy the technician was on time, thorough and explained everything he was doing. He tested all the equipment, explained the tests and any potential issues. After the service and tests he cleaned up the equipment and made sure that to leave our home as clean as when he arrived. The cost of the bi-annual service is reasonable and prevents future surprises. As always I would recommend Integrity Comfort for any installation or service of HVAC equipment. read more