Do not use this company! They defrauded us out of at least $50,000 by overcharging for a replumb…read moreand fraudulently installing a bypass we didn't need at all. We had a prior relationship with them from one water heater job and liked their crew which they all took full advantage of. They said we had a slab leak but it wasn't true so we're having all of their work evaluated. They charged $60,000 for a replumb on a 2380 square foot home to fix this supposed leak which could have been fixed for a third of what they charged. This is after finding out my husband is a doctor. Be very careful with these criminals because that's what they are, in my opinion. If you haven't been scammed it's just matter of time after they gain your trust, Like, why so many Google reviews and only two Yelp reviews? After what we experienced, I suspect that a good portion of their reviews are fake. I don't think they have been in business that long either. Something is definitely off. Prior to the replumb they said we needed a bypass for one of our bathrooms and charged $18,000 for that, but we found out recently that WE ALREADY HAD A BYPASS THAT CAME WITH THE HOUSE! Their bypass isn't even installed properly so has to be redone. We already had a different plumber check this with a camera we rented. Plus, they won't send us a copy of the contract for any of the work done, if there was one. They were always making things up and saying this or that is an emergency then calling my husband at work when he's busy with patients. Then, when they did the replumb they must have hired a crew from Home Depot because they closed the pipe to our landscaping so our entire lawn, AND IT IS A LARGE ONE, died. They came back to fix their mistake but the owner never even called to apologize or anything because God forbid he call to apologize for a mistake after over charging us thousands of dollars. But he can brag about being a millionaire on YouTube. And the owner had the nerve to come and pick up payment for the job before they even started. The dude went to my husband's work at a hospital but couldn't place a call to us apologizing for his company's crappy work that caused damages? And they cut out our copper piping to replace it with material not as good and of course took the copper piping with them. Lastly, they are sexist. I asked their technician not to call my husband at work. That was one of the guys named Jesse; there are two. He tried to say that I was afraid of calling my husband to tell him about another plumbing problem so called him at work anyway. Can you believe that?? I HATE THIS COMPANY AND WOULD GIVE THEM LESS THAN ZERO STARS IF I COULD. They are THAT predatory and fraudulent. Don't be fooled by their friendliness like we were. They owe us money in damages and for fraud.

Back in 2024 I had to re-pipe the whole house AYS did the job thru third party. Good job . Two…read moremonths ago I noticed water leaks in our laundry room thinking water line was broken in the wall. Called AYS they said the sewer line is blocked not the work we have done back in 2024. they gave me an estimate $3,800 to fix the issue but if I agreed that day they will drop the price to $2,700 still as estimate could be more later on. Due to the huge difference in the price to force me to agree. Later that day I called another plumber realized the issue has nothing to do with AYS tests after the bust and broke the wall actually it was the washing machine itself leaks water. Called handyman fixed it for $220 only problem solved. AYS busted the wall open wanted to bust the concrete and charge me a lots of money for their wrong doing to figure out the leak issue. I would not recommend AYS for any plumbing work they will charge you a lot. Called many times never replied to fix the wall for their wrong doing. I am really upset from them. NO AYS to all my friends and family if they have any plumbing issues.

Do not use this company! I called to request a quote for our vacant auto-body shop and the…read moregentleman that answered was so rude and said that they don't bid jobs!!! He wouldn't even talk to me to see what exactly I was requesting. Even if your business is busy, its good customer service to take on new clients to see what kind of job they can assist with. Too bad for JK Insulation because my property management company has over 300 commercial properties with all foil insulation, shame on you and your terrible work ethic!

This company was recommended by a real estate broker to replace ceiling insulation in an industrial…read morebuilding in Los Angeles. I contacted them, and Kevin made an appointment to meet me at the site. He was right on time, gave me a fair and reasonable estimate, and I gave them the job. I don't think that this was a huge job for them, but they treated it as if it were, did a great job and we are happy with it. Very smooth transaction with no hardsell and a reasonable price. I would definitely use them again.

Continue to give the worst service on the planet and lie to insurance. Now our is coming up by the…read morecarpet. This piece was always loose but now getting worse. They wanted to replace one piece of subfloor by the shower that I said no. The piece that is sinking is in a completely different area and they are blaming it on the piece they wanted to replace on a completely different area! Video attached. I only called them because insurance just wanted me to try them before moving on.

Quincy has done an outstanding job for us on our claim. He has gone above and beyond level of…read moreservice and we really appreciate him for this. Would very much recommend him to anyone in need of claim.

They came and did a professional job on the HVAC ducts and cleared my dryer vent that was nearly…read moreplugged solid with lint. They were neat and professional and very friendly and their price was perfectly in line with the national average for duct cleaning. We had gotten a bid for over 5 times the national average, so shop around. Totally happy with their work and would recommend them to anyone.

Called because I had a leak from my AC into a closet that was adjacent to the wall of the AC unit…read moreand was worried I had moisture or mold in the walls. Once Arturo came he inspected the wall thoroughly and even the AC unit where the leak initially happened and did all this inspecting for free and gave us some really helpful information. I was so thankful to him for being honest and thorough it means so much since we are first time homeowners to get someone who is honest and dependable.

Mario was amazing. He came and figure out the problem immediately. He came to give a quote and the…read moreprices were very reasonable. He was so polite and explained every step to my husband and I. Great service.

Great service and highly recommended very friendly And…read morefast working fixed kitchen focuets repairs

Called John at Bruening R&R and he made time to come check out my issue with the main line. John…read morecame out promptly diagnosed the issue and made some honest recommendations. I also had John add a reverse clean out on the 4" main. He was reasonable, professional and kept the area clean. Thank you John, your my plumber going forward. :)

No response after several days . I am surprised because 18 months ago the company did wonderful…read morework at my house. My past experience was why I wanted to use them again.

Servpro Upland:…read more Started off with the Monrovia franchise, which seemed very on top of things, but was transferred to the Upland franchise for Eaton fire remediation. They did not seem as professional, but they were responsive at least, even calling me specifically last week to say they were hiring weekend crews and was I open on the 1st (I wasn't) or the 8th (I was), both Saturdays in February. When Servpro didn't show today and I called to ask why, the office manager (Abbey Khoury) said that they don't work weekends. So then I asked why she had called last week to make the offer of service on a Saturday. She said she had no recollection of the conversation (and since it was a call, I have no proof of what was said). So back to square one for cleaning and remediation from the Eaton fire! Servpro Upland has tarnished the Servpro brand for me, for sure!

Servpro of Upland was amazing! After we came home to a huge water leak in our kitchen and living…read moreroom, they were there the very next day to start the remediation process. Their workers were kind, understanding and took their time to explain to us, and our insurance adjuster, where the significant damage and mold was. The process was quick and smooth. We are very thankful for the Servpro of Upland team.

This place is horrendous and absolutely terrible. My boyfriend and I had 5-Star Plumbing's…read moretechnicians come out in February of 2023 to repair a leak at the front of the house we live in. The technicians who arrived initially quoted my boyfriend $295 to which THEY said was the TOTAL amount that was going to be charged for the full repair. My boyfriend agreed to the $295 as it wasn't as costly as what we expected and the techs who came out seemed knowledgeable and trustworthy-- or so we thought. They supposedly "fixed" the leak only to charge us $1500 instead!!! Because my boyfriend signed the work contract for the $295 but the techs changed the final total on the contract to $1500, my boyfriend refused to pay because again-- the $295 was the initial agreement my boyfriend had initially confirmed with them. Because they already completed the service and expected payment, my boyfriend said he would pay only $200-$300 more to which he did. When he stopped paying them, one of the techs came back to the house a week or two later banging on the front door demanding the rest of the payment and threatening us from outside if my boyfriend didn't pay. We have footage of the tech banging on our doors and garage on our Ring camera, but I don't know how to upload the video. It also wouldn't make sense to post screenshots of the video now because of what I still have left to tell... Just wanting that nightmare to go away, I took over the rest of the payments paying in full months later. FAST FORWARD TO DECEMBER 2024, another leak opened at the SAME EXACT LOCATION the 5-Star Plumbing technicians "fixed." We called 5 Star-Plumbing again explaining what they "fixed" back in February of last year was becoming an issue again and asked for one of their techs to come out to rectify the problem. The 5-Star Plumbing technician they sent was Fernando who confirmed the leak was coming from the SAME PIPE THEY INSTALLED. He also noted to us that one of the techs who installed the pipe in 2023 WAS FIRED FOR NOT DOING HIS JOB PROPERLY so there was no way they'd be able to get additional information based off our story and theirs. The pipe Fernando referred to was a copper pipe that had a hole in it. Copper pipes are supposed to last 30-50 years. The copper pipe 5 Star Plumbing's techs installed only lasted 1 year and 10 months. If we paid ALL THAT MONEY... $1500, only to have them charge us ANOTHER $385 almost two years later when their techs installed the copper pipe incorrectly, how is that reasonable?? MAKE IT. MAKE. SENSE. While they claimed that the warrantee on the service expired-- if YOUR former employee who YOU FIRED FOR INCORRECTLY DOING HIS JOB was employed at the time HE incorrectly installed the pipe at your clients' place of residence, doesn't that nullify the expiration of the warrantee?? Again, MAKE IT MAKE SENSE!!! It was a whole back and forth with the 5 Star Plumbing office admin who we spoke to over the phone because 1.) Regardless of whether she said that their techs completed their job in 2023, the quality of their technicians' work resulted in a faulty pipe in 2024 that THEY installed which is a huge disservice to me and my boyfriend as paying customers. And the pipe should have lasted for YEARS, not 1 year and 10 months. 2.) When we asked to speak to the owner directly, the admin kept deflecting our requests and straight gaslit my boyfriend over the phone. He was livid. I was livid, and frustrated and straight pissed. We ended up calling Guardian Plumbers. When we called Guardian Plumbers later that afternoon, they were able to get a tech out here quickly, and he showed us the pipe those 5 Star Plumbing techs installed. I've attached a photo where you can see the hole on the pipe. You can also see a welt where the pipe should actually be smooth but from what the Guardian tech explained, those shi**y 5-Star Plumbing techs overheated the pipe which weakened the copper that held the pipe together. Thankfully, Guardian fixed the problem and we have been going to them for our plumbing needs since as they've had consistent results-- positive AND they always explain to us step-by-step how they fixed issues we've had. It was Guardian's tech who explained that the pinhole was caused by overheating as well with the leaky pipe situation. Take our advice: To preserve your mental health and sanity, STAY AWAY FROM 5-STAR PLUMBING. GO WITH GUARDIAN PLUMBING. Guardian Plumbing's techs are fair, reasonable, and provide excellent customer service. Can't say the same for 5-Star Plumbing. After all the trouble and inconvenience they caused us, they should be named No Stars Plumbing. To 5-Star Plumbing: You can improve your business by providing QUALITY work to your customers, not rip them off when a disservice was performed on your end (former employee you fired who worked on the job we ended up paying a ton for), and most especially DO NOT GASLIGHT YOUR CUSTOMERS for their truths!!!! Good riddance!!!

Honest great employees did s great job at my house had to dig up slab and cleaned up all the messread more