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    ServiceMaster SouthWest

    4.0 (5 reviews)
    Open Open 24 hours

    Services - ServiceMaster SouthWest

    Mold remediation

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    Emergency Restoration of Houston

    Emergency Restoration of Houston

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    We needed water extraction. The moment we contacted…read moreEmergency Restoration of Houston, LLC (ER), the first thing we noticed was that on the other end of the line was a reassuring voice and unpoint questioning that lead to asses our emergency we quickly felt that we were talking to someone that was was knowledgeable. We had someone, Mr. Al Henry, at our home within a hour. Al, introduced himself, surveyed our damages, sat down at our breakfast table and began detailing what services he could provide us, and we must make a note that, then and only then did he ask us who our insurance agency was, and quickly helped us place the call to our agency, briefing us on what each terminology meant and how we could submit the claim. We felt NO pressure to secure his services but felt that Al, could and turned out to be trustworthy and he did not disappoint. The staff were always respectful and displayed professionalism in handling our home and showed genuine concern for ALL our needs. Throughout the time this company provided this service for us Al, and Kadeem (PM) stayed in contact with us throughout, any time of the day we needed clarification till the completion of the restoration of our home. Kudos to this company and we pray continued success.

    I had a small leak in a hot water pipe in my loft recently which eventually brought down much of…read morethe ceiling in an unused bedroom . Water had also soaked into the mattress , laminated floor and some wall hanging and there was insulation all over the floor. One call to ER had them at the house within an hour ( I had already isolated the leak and it was being fixed by Acosta plumbing who also responded quickly). ER arranged for the removal of damaged items as necessary and installed dehumidifiers and heaters - which ran for 5 days. Alvin Henry came to discuss the process and put my mind at ease. It's obvious that he and the company are experts in the matter and of course this was my first experience. ( A good point to remember - check the electricity meter reading before the equipment is installed and when it is removed - you can claim the cost from your insurers) . Al was present when the insurance adjuster visited and to be honest led him through the process too! A god send. Whilst the insurance claim was being processed Al went out of his way to identify a source of laminate flooring of the same type as we have throughout the house - having to try several sources around Houston. Once the insurers confirmed our claim ER's team moved in and George, CJ and Nico worked steadily and efficiently to finish the job ahead of schedule. What I really appreciated was that I was kept updated of all the steps required and what was happening next. The company promised to leave the room looking even better than before- and they achieved that in some style.

    Mundae Cleaning & Restoration Services

    Mundae Cleaning & Restoration Services

    4.8
    (54 reviews)

    This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

    I can only attest to the work performed less than 1 week ago. The real review will be a couple of…read moremonths down the road. If still mold free then they did Arrived promptly. Went to work quickly. Were very polite clean and professional. Everything looked clean. Through clean up and took their trash with them. No surprises on bill. Office staff was helpful. I am very satisfied with the work done.

    ServiceMaster SouthWest - damagerestoration - Updated August 2026

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