SERVPRO of Fallbrook/South Oceanside

(294 reviews)

Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

Ark Restoration & Claims Solutions

(5 reviews)

These guys are a great resource to hire and very knowledgable with claims and dealing with…read moreinsurance carriers on repairs. Luis has a wealth of knowledge and is super helpful when dealing with an unfortunate loss where you have to make sure the work is done right. Thank you Luis !

An unexpected plumbing mishap led to an earlier than expected remodel project for both showers in…read moremy home. During an understandably stressful time, this team of professionals led by Luis restored both bathrooms with efficiency and style. Me being a novice in this area, they carefully outlined steps that would be taken and asked for my opinion along the way. I would not hesitate to utilize their services again.

NEWGEN Restoration

(17 reviews)

Excellent!! Prompt and professional. Sergio and his crew…read morewere respectful of us as customers and also our property. He was knowledgeable, thorough and efficient. We were never uncomfortable having them in our home. I would not hesitate to recommend NewGen Restorations.

Top notch quality and highly knowledgeable. Great value. Sergio and Hilario did a great job with…read moreour water restoration. They came in the same day and started immediately. Having issues with your home can be stressful but these guys and their crew our extremely professional and reliable and were able to relieve the stress by walking us through it and explaining the process to us. Their service was a huge value add. After our experience with them, we wouldn't recommend anyone else but Sergio and Hilario and Newgen to people for any restoration work. They kept the areas outside of the demo room clean. I can't thank you enough! Through the process we had new questions almost everyday, and they made themselves available to us throughout with great response times.

MVB Flood and Restoration

4.3

(22 reviews)

MVB and Bobby were extremely helpful with a slab leak that I had in my kitchen. I have not worked…read morewith an insurance company before and had no idea of what to expect or what to say. Bobby helped coach me through the process of dealing with the insurance agents and made the process easy. Once his team started working on the restoration of my house, they were quick, efficient, and very friendly.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

Clean Sweep Restoration

(7 reviews)

Chad and his crew took care of a water damage for me. His crew took very good care of the personal…read morebelongings and the drying of the wet areas. I highly recommend Clean Sweep Restoration.

Chad has shown great professionalism to me and my family! He knows how to handle all claims big or…read moresmall! Chad takes pride in his work and it shows! Great job Chad!

SunCoast Restoration

4.7

(13 reviews)

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Responded so quickly, brandon was sent out to address where I thought I was having mold problems…read more He validated all my worries but also gave me answers to why things were that way. He wasn't just trying to make money off me and I truly appreciated that. I ended up still opting to get the air tested just for peace of mind. I'm feeling way more at ease after he came and inspected the area! Thanks again brandon!

Flood Force

(62 reviews)

We had the absolute best experience with Flood Force, and I especially want to recognize Benjamin…read moreRuiz for going above and beyond during a really stressful situation in our home. When you're dealing with water damage, everything feels overwhelming and chaotic. From the moment Ben arrived, he immediately brought a sense of calm and professionalism to the situation. He took the time to explain what needed to be done, answered every question we had, and made sure we felt comfortable with the entire process. What really stood out about Ben was not just his knowledge and work ethic, but his genuine kindness and respect for our home. He treated our house like it was his own. The team worked efficiently, stayed organized, and always cleaned up after themselves, which made a huge difference during an already stressful time. Ben's attention to detail and level of care is rare to find these days. You can tell he truly takes pride in his work and wants to help people, not just finish a job. Because of him, what could have been a nightmare experience was handled smoothly and professionally. If you ever find yourself in the unfortunate situation of needing water damage restoration, I cannot recommend Flood Force enough. And if you have the chance to work with Benjamin Ruiz, you will be in excellent hands. Thank you again, Ben, for your professionalism, compassion, and incredible work. It did not go unnoticed, and we are so grateful.

Fabian was able to diagnose and repair water issue under kitchen sink…read more Very reasonable price, repair done quickly and correctly. He found issues the original inspector missed, which were numerous and caused a lot of damage. We have been living in house for 31 days, and just got water 4 days ago. Fabian also explained the process, and left a very happy customer. I will be telling others about Fabian and Flood Force. Thank you for the work you do, your professionalism, and the care you show to homeowners/ clients who are facing a difficult with plumbing issues/water intrusion or even lack of water. He cleaned up all the floodwaters in the kitchen and removed all the cabinets, leaving a clean, dry area to be able to get the kitchen up to standards and usable once again. I highly recommend the company and employees.

West Coast Restoration & Cleaning

(233 reviews)

Water damage and mold remediation are words that a homeowner never wants to hear, and the…read moreuncertainty of how extensive the damage might be can cause many sleepless nights. We had a situation where we found water damage from our refrigerator water dispenser tubing underneath a built-in fridge that got into flooring, dry wall, and adjacent cabinets. We also noticed that the floor in a different room had been warped for awhile, and finally connected that there might be a slow leak. We had multiple bids come out to assess the situation, and West Coast Restoration was by far the most competitive bid. We dealt primarily with Albert for the project management portion of the process, and he was communicative by chat and by phone, explaining the whole process in a reassuring fashion to me and my partner. Askia and Chris were the ones who did the initial assessment, and they also were the ones who came out to do our project. They were incredibly timely, courteous, took time to review and explain each step of the process of what they found, making a headache of a situation a lot better. Honestly, the customer service that Albert, Askia, and Chris demonstrated was above and beyond the other two companies that came out, and having a competitive price to match really sealed the deal. Askia and Chris did a fantastic job on the remediation, which took approximately a week across two different areas, which included removing glued-down wood boards. They were very careful in setting up containment and cleaning up afterwards. Everything was completed on schedule, allowing us to move to the next phase. I hope I never have to use them again... but if I ever need remediation, I know exactly the company I will call. A shout-out to Nathan, the owner as well, for having such a fantastic team!!

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

North County Building

4.6

(10 reviews)

Warning: Horrible!! Major theft problem. Work that was not to code. Our contract says $575/ hr for…read morea plumber. His plumber is a handyman. There is no worker's compensation. When we addressed these issues with Pat Reynoso, he quit. When I reported him to the Contractor's State Board, Pat Reynoso put a $200,000 lien on my home saying I fired him and material loss. He has no evidence. We have pictures and evidence. But his contract disallows attorney fee compensation. Major loss and headache. Be sure your contract has attorney fee compensation for whoever you hire. Stay clear from this hot mess!

Pat and his team were BEYOND amazing. They were professional, knowledgeable, kind and so thorough…read morein their job. You see my family unfortunately dealt with COVID and once we were all cleared with negative results (2 of them to which we showed Pat) we needed someone to come clean and disinfectant our home. Pat and his team came gave us an estimate and explained in detail what the disinfectant would do/cover. I knew I went with the right company. They came in with masks and all they needed to get their job done. Additionally, Pat kept me updated with the job throughout the day. When the job was done it was like walking into a new home. Even more was the feeling of comfort knowing our home had been disinfected. I felt "safe" in my home again. So to Pat and his Team....THANK YOU. For EVERYTHING! Thank you for making my home feel clean and germ free! Highly recommend!!!!

Rosa's ProCleaning

4.7

(243 reviews)

I've been using Rosa's Pro Cleaning for a few years now, usually once or twice a year for a deep…read morecleaning, and they always do an amazing job. Every time they leave, my house absolutely sparkles! They notice dust and dirt that I've become completely blind to and somehow manage to get things clean that I haven't been able to get clean myself. They're thorough, dependable, and honest, and I've always felt completely comfortable having them in my home. I love their service and highly recommend them!

They did a truly fantastic job. Scheduling was easy, they arrived on time and were reasonably…read morepriced which I appreciated. They also brought their own cleaning supplies which was nice. I totally recommend them!

Unique Flooring

(130 reviews)

Tony's crew did a great job replacing all carpet in our house with LVPs. Communication was always…read moreclear and concise and Tony was flexbile working with our painter in the house around the same time. Highly recommend Unique Flooring.

Tony and his team were great to work with and I highly recommend them for your flooring needs. Tony…read moreis very communicative and I never had to wonder what was going to happen next. Working with his team was a seamless process on a large project (over 2500 sq ft). I will definitely reach out to Tony for any future flooring projects.

Source Pest Control

(670 reviews)

Zach did a great job servicing our home quickly and efficiently. He not only sprayed the needed…read moreareas but he also took down the spider webs outside.

We are happy with Source Pest Control…read more They have been servicing our house for a few months now. Recently, I reached out because my husband saw a rat. Source Peat Control immediately responded and had a technician come out the very next day. Awesome! They put down traps. We haven't caught the rat yet, but the traps are picking up all kinds of weird looking bugs lol grosssssss! But glad they are being caught. Poor lizard though! Hoping we catch the rat soon... I'm happy with the responsiveness of Source Pest Control.

Ljm Cabinets And Countertops

(5 reviews)

When we bought our house, we knew it was going to be a "fixer upper" but the kitchen seemed to be…read morethe most overwhelming part. Tried to put it off for 2 years to only end up resenting where I lived, so finally started calling around. Did the typical basic contractor visits, only to be either out priced or spoken down to. Even tried Home Depot, but their pricing was way too much how little they were going to do for us. We were referred to LJM Cabinets And Countertops by a painter we've used in the past, and I'm so thankful we did. LJM really does best every estimate. They looked at what Home Depot was going to offer us, and beat their prices but offered all new cabinets, painting done to our satisfaction, all with a quartz countertop. From start to finish, they were always professional. They start work on time (never once were they late, a blessing in the construction world), communicated throughout the entire process so we always knew what was going on, helped us around an issue with our countertop mixup from the dealer (without missing any time and zero delays to the project), and even completed the entire remodel in under his own time estimate. From start to finish it was under 6 weeks, and we ended up with the perfect kitchen for our house. Cannot recommend them highly enough. If you need any type of cabinet, countertop, kitchen work, or even built-ins, you need to consider LJM Cabinets And Countertops for the job. They will go above and beyond.

Our kitchen remodel turned out wonderful thanks to Les and LJM team! Now on to the next project,…read moreprimary bath remodel!

Advanced Heating & Air Conditioning

(276 reviews)

We just had an air conditioner replaced by Advanced Heating and Air. Austin, Mike and Johnny were…read morethe technicians that were working on the project. Upon arrival, we requested they use tarps to protect the carpet and also be careful to shut the door so that our cats don't get outside Besides honoring our request, they did an excellent job. They' cleaned the attic around the air conditioner and vacuumed the carpet. They did a system check before leaving We couldn't be happier with the service and professionalism of the three technicians and also of the office staff (Crystal). We highly recommend Advanced Heating and Air.

Matthew arrived within the time frame specified, asked detailed questions and paid close attention…read moreto my responses. He inspected my furnace, and cleaned up my AC unit. I signed up for inspections every 6 months and now am all set to face the Temecula summer heat.

The Glass Guru

See more unrecommended reviews

(127 reviews)

We previously used The Glass Guru to enclosed an attached rear patio. They used double pain glass…read moreand put 2 sliding doors on each side. We had them back out a few weeks ago to give us an estimate to enclose a side courtyard. Jay came out the next day, took measurements, and gave us a quote. He said that due to the width of the opening and us wanting a sliding glass door, he would have to frame the opening to accommodate the sliding glass door. He provided us with several options and we picked the best one that suited us. Jay immediately started framing and when the glass pieces came in, he and his crew came out and finished the framing and installation. Just like the last time, we are extremely pleased with the workmanship, appearance, and pricing. If you need glass work, no job is too big or too small for the Gurus!!!

We used this company in 2020 for a doggy door to be installed in to our sliding glass door at our…read morelast house and the experience was 5/5 stars, so I definitely recommend them for this. We bought a new house and remodeled the guest shower. We've used a different shower glass company multiple times in the past for our last house we remodeled and LOVE that company but figured this time around we could try Glass Guru for this newly remodeled shower because they are more local and our previous experience with them was great! Unfortunately, this experience was subpar, 2/5 stars (hence my 3/5 star rating, I split the difference between my two experiences with this company). Setting up the estimate appt was easy and they came out quickly. The estimate arrived promptly as well. We decided to pull the trigger and that's slightly where it went downhill. Due to the tile we used, I did ask the estimator Jay what option would be best. Floating shower doors or a set up that had metal trim around the whole thing that holds the glass in a more sturdy manner.. he said either would work. When the guys came to install, they didn't really seem to know what they were doing. The end result looked very sloppy, the clear silicone looked like it was pasted on by a 5 year old and a black trim piece placed along the bottom was crooked. When I mentioned this to Jay, he said he would happily replace the trim piece but would need to order it. When I told him this was our only real "complaint" he followed up with a statement "well, so I have a complaint now, the tile you used is really thin". Um, ok, what does that have to do with this situation?! I asked from the beginning what shower glass would be best and was told that any would be ok but now we're talking about how thin my tile is?! What a very odd statement to make to a customer AFTER install. This should be assessed prior to install AND I asked what glass set up would be best for our shower. Anyhow, 2-3 weeks went by after mentioning all of this and complete silence. I had to actually call to ask when this new trim piece would be installed and then they finally set up the appt. When a customer has an issue with something, they shouldn't be the one to have to call and follow up, right? The same kids came to install the new piece and they did a better job but as I sit here today writing this, no one has followed up with me to see how everything looks now. The customer service is non existent with this company. I will definitely be returning to Exquisite Shower Glass in Corona for my next shower remodel, not Glass Guru. They might be good at some glass related things but sliding shower glass doors don't seem to be it.

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22 reviews that are not currently recommended

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George S.

8 years ago

The previous owners that did a flip of our newly purchased home added new floring but used the same thickness toilet wax ring at an upstairs bathroom. A leak was occurring over 14 months that we didn't notice until there was a small in our kitchen ceiling. After further investigation we discovered that the entire partition space between the upstairs floor and kitchen ceiling was covered with black mold. We first placed a home warranty claim to repair the toilet wax ring seal and were recommended to a water/mold remediation company which told us to file a claim with our homeowners insurance. The expected cost was going to be over $5,000 and our deductible was $2,500. Randy and his crew came and checked out the damage and mold. He determined that the damage wasn't as extensive and dramatic as the gimmicky remediation company who was trying to capitalize on the homeowners insurance policy. In short order he brought in a HEPA filter system and dehumidifier that dried out all of the wood joists and flooring during the week. Its rare to find an honest person with cleanup/restoration companies, Randy is one of those few. read more

Frankie L.

7 years ago

Not sure where to start other then this is the ONLY company I will ever use!!! I had originally contacted Servpro out of San Marcos, due to a pipe that burst, and it was an absolute nightmare from day one! Everything from the run around to literally getting yelled at by the manager! I was so lost as to what to do so I asked my plumber who they would recommend and they gave me Randy at Servpro Fallbrook/Oceanside!! He made the whole process so easy and pain free! He took care of literally EVERYTHING!!! I got to hand him the keys and came back to an amazingly finished job!! I can not say enough about how accommodating not just Randy but his entire team was!!! I dealt with several of Randy's employees all as nice and knowledgeable as the next! He also dealt with the insurance company with ease as his knowledge of the insurance side is beyond extensive!! If you need restoration work this is the ONLY company to use!! read more

Cynthia E.

11 years ago

It's not often that one find a service that exceeds our every expectation such is Servpro fire and water cleanup restoration professionals. Thank you Randy Vance and Richard for your speedy timely and professional manner in which you handled and rescued my home from water and mildew damage. You are a service that one can trust and depend on in time of crisis I also want to thank you for your generous discount towards our seniors and veterans you do our military and seniors a great honor. I will not hesitate in recommending Servpro to all my family, friends, neighbors, and anyone else who needs your services thanks servprofallbrooksouthoceanside.com God bless Cynthia read more

Bruce B.

11 years ago

So I called my insurance company AAA and they gave me Servpro as a referral early Friday morning (You know if AAA says they are good...they must be?). Anyway, Randy and his team were at my house so fast, maybe 45 min. (I didn't expect anyone to have time on Friday?) Randy and his guys set everything to dry out and even had recommendations on insurance questions, and plumbers. They basically took the lead on everything. I will call these guys every time I have water, mold or other problems with my home and will reccomend ServProFallbrooksouthoceanside.com to anyone. Thanks Randy B. Boyd Oceanside Ca read more

Demil D.

11 years ago

Never had damage occur to my house before, and had no idea what to do. But I am so happy that SERVPRO of Fallbrook/ South Oceanside was on the scene. The staff was punctual and responded to the emergency immediately. The thing that really stood out the most to me was how knowledgeable and sympathetic the staff was. We were always on the same page at all times, and walked me through the entire process so I knew exactly what was going on, and what to expect. They were also extremely clean with any work that they did, and very professional. Highly recommend them for all the services that they offer! read more

Sylvia L.

5 years ago

Servpro helped me when I had a slab leak with the water cleanup. I thought that would be in end of using this company. However, after waiting close to three months after my slab leak, my contractor bailed on me. I called back Servpro and told them my job was pretty small since the major item (a cabinet rebuild) had been completed. What I needed help with was drywall, painting and carpet issues. Servpro came to my rescue. All the team members were polite and professional. Luis Chavez was especially helpful and a pleasure to work with. read more

Rick P.

11 years ago

We went away for the day and when we got back to the house we found our water heater had ruptured and flooded our laundry room & office. We called Richard & Gerrit at ServPro, and they came in the middle of the night to help. They were very professional and prompt. When something like this happens its good to know there is someone out there that can handle it. I had seen the ServPro commercials on TV, but you don't ever think it will happen to you. Thanks guys for the job well done! read more

Carolyn K.

169

10 years ago

Randy Vance and his team from SERVPRO of Fallbrook/South Oceanside just finished a water damage project for us and we want to give them some major kudos! They were so supportive and provided the best care we could have asked for. We would recommend them to anyone facing water damage and repairs. It was amazing to have one of our neighbor businesses take care of us. Keeping it in the community! Everyone at Fallbrook Pregnancy Resource Center says a great big "THANK YOU SERVPRO". read more

Jan C.

213

10 years ago

Our water heater blew and I needed to get it removed and have the water issue taken care of fast, I called SERVPRO and they were on the spot within 1 hour! We got the it taken care of really fast without too much water seeping into the walls, all of the employees that came and worked with us were very professional and friendly. Great work guys, I would highly recommend them if you live in Bonsall, Fallbrook, Oceanside or close by in the area. Thanks guys! read more

Robert M.

9 years ago

From one Oceanside resident to another, thank you Randy for helping me through this difficult time. You were extremely friendly and generous with your time dealing with my water damage and mold exposure I have never been through this before and he and his team guided me through every step of the process. You surpassed all my expectation and I would recommended a 100 times Randy and his crew to help you with any water remediation problem.. read more

Darla P.

11 years ago

I was very impressed with the response time when our office, laundry room, and garage were flooded. Richard and Gerrit Vanderham of Servpro came right away to clean up the water and all the wet materials. These things don't happen to often but when they do its nice to have a company with employees who do honest and professional work, even in the late night to early morning hours. Thanks to both of you for the great work. read more

Irene C.

4 years ago

Our house flooded and we were panicking, but Matt, Jose and Sergio showed up within a few hours and immediately began to help. Not only did they begin fixing the problem on such short notice, but they explained everything to us in a way that we could understand (which is rare and reassuring). Erika was also a godsend with coordinating everything. This company has great employees and amazing follow-through. So grateful! read more

Misha H.

10 years ago

I want to thank SERVPRO Fallbrook. When going thru a devastating loss no matter the size their team really goes the extra mile to comfort you. They respond immediately and start working to clean up the mess right away. Randy and his team take every step to preserve your belongings and mitigate further damages. I highly recommend them to all my friend, family and clients. Great job Fallbrook SERVPRO! read more

Leslie B.

4 years ago

Our copper pipe going into the attic sprang a leak at the 90° coupler. Our insurance company dispatched Servpro. Matt Hass was assigned to the job and immediately started addressing the mold and moisture. He kept us informed every step of the way. He didn't wrap up the job until the moisture was completely dry. I would highly recommend Servpro and especially Matt Hass and his crew. Thank you, Leslie read more

Brandon B.

9 years ago

Randy and his team were amazing! We had a leaky shower head that dripped down into the kitchen and caused a good amount of damage. Randy could not have been better when it came to communication and follow up. He was there helping me out every step of the way and was reachable at all times. Great experience an d thank you Randy for helping us get things back on track! read more

John R.

11 years ago

We manage rental properties and needed a home cleaned and painted quick. Randy and his team of professionals were there the very day I called. Their work was exceptional. They went out of their way to make this home look great. I'm so glad I found this company. I know you'll be pleased. Thanks Randy John Raymond Vista, CA read more

Suzanne C.

10 years ago

I have had the opportunity/need of using Randy Vance of SERVPRO now on multiple occasions one of which was quite a serious claim that was handled flawlessly. I can recommended Randy and his team without reservation, his immediate response, attention to detail, client contact/empathy and professionalism is top of class. read more

Alyssa V.

103

11 years ago

Could not be happier with my service! When it was time to move out of my apartment, my carpets were extremely dirty and i was worried about getting stains out of them. Gerrit from servpro came and cleaned them and they look brand new! He was so professional and thorough. Thanks servpro! read more

Tawnie V.

11 years ago

Had Servpro of Fallbrook clean our extremely dirty and stain carpets in a repro home we had purchased. I was extremely happy with how clean the carpets were and they were able to get the stains out. Would recommend them. read more

Terra V.

8 years ago

Randy and his team were professional, fast, and so easy to work with. This was by far the easiest and most pleasant part of a stressful post-disaster process of getting back to normalcy. Plus, Randy was hilarious! read more

SERVPRO of Fallbrook/South Oceanside - damagerestoration - Updated August 2026

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Mold Safe Solutions

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Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

We had mold in our second story bedroom in the closet, ceiling, and floor due to an air conditioner…read morecondensation leak. After doing some research, I chose to contact Mold Safe Solutions. Chase came by the same day to assess the damage and had an estimate ready the very next day. I found the estimate and statement of work to be very professional and reasonable, and accepted it right away. Ted came and performed the work in multiple stages within the same week - demolition and clean-out, drywall replacement, and painting. He was thorough and searched for and treated mold in the carpet, along the walls, and even in the ceiling. Ted was very respectful to us and responsible, and was very knowledgeable. I felt peace of mind that our home would be in good shape thanks to Ted's quality of work. Micah also came with Ted one of the days and was also respectful, skillful and efficient. Gianna from the office was also very responsive and helpful. My wife told me she was impressed with how thorough Ted was. For example, he created a plastic wall to seal off the work area and prevented the rest of the bedroom from getting contaminated and dirty. We will definitely use Mold Safe Solutions for any future incidents that may come up and recommend them highly.

Ramm Water & Mold Restoration

(22 reviews)

I called Ramm Restoration about a dishwasher leak and they came by within 30 minutes. Bill…read moreQuackenbush and Dusty checked underneath the cabinetry and dishwasher for water damage and for mold. Fortunately there was no mold or major water damage. Only item that was an issue was the baseboard which is more of a cosmetic issue luckily. They said this is the best outcome that could have happened and I truly appreciate how honest and helpful they were.

No one wants a water damage issue in their home but if you find yourself in that position call RAMM…read moreright away! From the first contact through mitigation and to the last nail and swipe of paint, we received top notch customer service and quality workmanship. Communication was clear and timely, all my questions were patiently answered and their assistance in navigating insurance was incredibly helpful. Thank you Bill, Jordan, David, Austin and Eloy and everyone else who had a hand in making this unexpected situation manageable in the best way. I am so happy to have my home, damage free and looking great! I hope I never need your services again but if I do, you are the first call I will make!

ServiceMaster Restoration by Spotless

(3 reviews)

Alyssa in the office was very helpful with setting up a tech to come out and give us a quote when…read moreour shop flooded. They came out promptly and gave a detailed quote with the scope of work needed as well as 360 photos of the damages/assessment. Very professional and promo with responding to our emergency. Fazel was very thorough with explaining the process and was extremely helpful. I highly recommend giving them a call if you are ever in this type of scenario. It's not fun, but they made the process extremely easy. Thanks SM!

Service Master did a great job for us.... my washing machine on the 2nd floor laundry room had a…read moreleak and they crew came out, very professional, secured the leak source and came out the next 3 days with remediation, demo, and drying. Overall they made this very unfortunate situation a lot easier and less stressful to deal with. I highly recommend Service Master for your clean up services.

Express Dry Restoration

(350 reviews)

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Flood Solutions

(80 reviews)

Flood Solutions Inc. was highly recommended by my plumber, and they exceeded expectations. I truly…read moreappreciate their professionalism, expertise, and responsiveness throughout the process. What stood out most was their honesty and willingness to educate me on how to handle the damage myself, rather than pushing unnecessary services.

Flood Solutions was sent to my home after a flood due to a slab leak. Joey, the owner was…read moreawesome. He has a crew of guys that are all professionals in their particular part of the repair and restoration process. They each did their jobs well and cleaned up the area before they left for the day. Joey communicated with me each day by text to inform me of what was next. I recommend Flood Solutions!

Command Restoration

(72 reviews)

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Water Mitigation Specialists

4.7

(31 reviews)

I am late posting this new update to my last review. Billy…read morethe owner personally came out to ensure that the job was done correctly. He had the foreman Jason perform the work. After everything was completed Billy personally called me and conveyed his apologies for all that did not go correctly. Ultimately Billy compensated part of my bill. Thank you Billy for doing the right thing.

Started out with a 8am appointment on a Monday , no one showed . I waited 4 hours and finally got a…read morecall from Jason they were not coming . They showed up the next day assuring me they would take down the drywall and treat everything then rebuild everything just like it was . The contract said they would come out repeatedly and check the moisture levels , no one ever came out . When I contacted Jason about the rebuilding he said his painter wasnt very good , to find my own painter . Then he said his drywall guy was messy and he had no one to put back in my washer and dryer . So he was not interested in doing any rebuilding like was promised . So I could of been finding people to do the work in the days that everything was drying out . When I texted him about all this he never responded . If I knew all this going in I would of went with another company that actually does what they promise . Do yourself a favor and find another company to mitigate your water damages .

Pacific Flood Restoration

(100 reviews)

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

I reached out on yelp to get multiple quotes, they reached out and scheduled me for an appointment…read more I gave them the address via yelp and on the phone when they scheduled me. today no one showed up. no one called. no one texted. no one messaged me on yelp where we had a message chain already. I had to call them and turns out they don't even service my area.

Top Notch Flood