Very knowledgeable and quaint spa. Love it they also have very good high end productsread more

Would not recommend First State. Two years ago, went in for an IPL treatment. The tech burned me…read morenot once, but over and over again. I have multiple permanent scars and of course they do not want to take any responsibility.

MOVED & NAME CHANGE Erase Lounge…read moreSame great services PLUS MORE treatments available!! **walk down small hill to opposite side of this location** Same address shopping center, closer to main entrance

I started my treatments back in February with Dawn. She was great!! Unfortunately after 2…read moretreatments she left Erase Laser Lounge. I continued with the new technician. After my first laser hair removal with her, I had a sever burn which is still healing after 4 weeks!! I should have left right then but I decided to continue. Today I was confronted by the owner about the package price Dawn had set up with me. The owner no longer wanted to honor that price and wanted to charge $400 more for the remainder of my treatments. She also stated that she couldn't find my first payment of $599, almost stating as if I didn't pay. Terrible customer service!!!! Would not recommend.

TLDR; HIGHLY RECOMMEND! I will definitely be returning…read more As a chronic yelper from the city, I having a hard time finding a good place for a Brazilian wax in Wilmington. If you're in a similar spot, you scored a great find! While booking, Michelle reached out to me as to answer any questions. I even bothered her with availability and directions questions on the phone. She was so helpful and kind! And that's all before I even got any services. The place super is cute little spot! Cozy too. I got a wipe and a run down of the place and the agenda. Throughout the appointment, she helped me feel comfortable. I had even booked an extra service I didn't end up needing and she was so incredibly gracious in offering to take it off. She didn't charge me for it, and even made today possibly through the student discount she offers. As a student, I not only appreciated this but genuinely admire and respect her approach to running a supportive and empowering business. I can go on about so much. In short, great spot, convenient location, amazing customer service and I am very happy with the results!

I visited You've Got the Look Spa this past week and I have to tell you that it has to be one of…read morethe best experiences I've had with an esthetician - ever! To say that I was VERY pleased with the service that Michelle provided, is an understatement. From the moment you walk in, you can tell that she is very focused on ensuring that the ambience/atmosphere is a clean, calm and relaxing one. I had a deep cleansing facial and I came away not only feeling like I had a new face (), but also a ton of advice for taking better care of it going forward. As a part of the facial, Michelle provided a shoulder and arm/hand massage that took me to heaven. When I tell you there are NO WORDS to explain just how good THAT was...BELIEVE ME - NONE. AT. ALL! Michelle is an outgoing, warm, friendly, courteous, communicative, professional, who was more than willing to answer any questions I had, as well as imparting her knowledge. Because of that, I learned things about my face that I had NEVER known nor had EVER been pointed out to me with any of the previous facials I've had. Overall, Michelle provided a thorough service, which made for an overall pleasant experience. I would recommend Michelle and You've Got the Look Spa to anyone looking for relaxing, Nice, clean, professional and friendly environment. I'll DEFINITELY be going back!

I got my hair braided here and it was okay. I had to tell the lady to leave some edges out bc she…read morewas getting every little hair. The woman was nice and I had seen her around the city before, I'd go back but it wasn't anything to rave about.

Bad service, very expensive and ugly result…read more..........................................................................................................................

Not one staff greeted me although staff was standing around talking. I went to the perfume display…read moreand then over to the lake and sky perfume display. Again no one assisted me. I noticed that when another potential customer came in looking for makeup, a staff member immediately asked if they could help her. I did sense a class discrimination vibe going on. Many years ago I was introduced to Trish McEvoys snowdrops and crystal flowers perfume by the then helpful courteous staff. I purchased it. I associate the wonderful freshness of this perfume with the staff at the time. The store carries a small venue of other perfumes and not the Trish perfumes. Something else is no longer in the store - common courtesy and decency. Byebye Blue Mercury.

*** Visit midweek, January 15 ish 2015. *** I can…read morehonestly say I did not experience any of the negativity that was stated in previous reviews. In fact I was a "walk in" and when I inquired I was very professionally scheduled for the next opening that day ,1.5 hours later. There is plenty in Suburban Square to do for that time so I was excited of they accommodating me. When I arrived for my appointment I was nicely greeted. Additionally 2 other staff asked if I was being helped. Services: Eyebrow tinting AND Eyelash tinting. I was extremely happy with how she shaped and tinted my brows. Even happier was I in the eyelash tint which made me discover I still had lashes left and when tinted they seemed longer. Both services which totaled I believe, $60 were a phenomenal value. Not only did they open up my face as bright and more youthful as reported by many people, but they also lasted over 2 months. It was nice to wake up daily and not have to "put on my face" before I had my coffee. I looked that good! And my daily makeup routine was much shorter and easier. From the ease of this visit and my happiness with the services I have decided to make these cost effective services a routine,

I can't say enough good things about Milan Laser - specifically the springfield, Pa location. I…read morelove that Milan offers its customers a "for life" guarantee with infinite treatments to a chosen area following payment of a flat fee! the folks at Springfield are so kind, gentle and caring - Lauren manages the location and she helped me decide which treatments were right for me - she was incredibly helpful in showing me different options so i could choose the most cost effective! I had a previous bad experience with laser (IPL) via another vendor and Lauren helped distinguish Milan from my prior treatments! Lili has been my nurse for both of my treatments so far and she is terrific! not only is she gentle, kind and caring - she checks up on the customer at every turn to make sure they are doing well with the treatment! i felt extra confident in her because of her experience as a nurse - all Milan's laser technicians are actual trained medical nurses! it feels so much better to know that a nurse - rather than just a layperson - is doing my treatment! I was surprised to see how painless the laser was as compared with waxing, tweezing, electrolysis, etc- I can barely stand the pain of waxing but found laser surprisingly tolerable. perhaps most important are the results - im only two treatments in and have already seen a drastic reduction in hair growth on the areas that have been treated! I was shocked only a couple of weeks after my first treatment to see that I didn't yet need to shave! I would recommend Milan to anyone looking to go razor free for life!

Milan is a very professional establishment. I love that nurses are providing the treatment; it…read moreassures me that safety is priority. It is very relaxing throughout, and they make you feel important. The first session is informative and requires the start of a payment plan. It took me a long time but after hearing from many friends as well as having my dermatologist recommend this because of my ingrown hairs, here I am! Do this for you. It is worth it, even from day 1! Very noticeable results!!