I had a mixed experience here. The actual service performed on my car was fine and met my…read moreexpectations. However, the customer service at drop-off left a bad impression. I arrived right at closing time and was about to place my key in the after-hours drop box when two employees were leaving. One of them said, "we're closed." I explained that I was just dropping off my key and planned to use the drop box, or come inside if possible. He responded that the alarm had already been set. He did take my key, filled out a short form, and placed it in the box, which I appreciated. When I returned to pick up my car, I mentioned that a more courteous greeting--something like, "Hi, we're just closing, can I help you?"--would have made a difference. Cliff responded with, "I could have been polite, but you can go elsewhere." That interaction was disappointing and overshadowed an otherwise satisfactory service. Based on this experience, I won't be returning.

Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

These guys are the best ever! They saved me over $1,000. Will never go back to the BMW Dealership…read moreagain. A bizarre issue with my seatbelt- couldn't get it released because the housing cracked. They were going to order me a new seatbelt but when Mike saw how expensive it was to just order the part, he suggested I come by so he could take a look. He was able get the seatbelt to release and then was able to fix the housing - all in 20 minutes. It works perfectly now! Great friendly staff. Highly recommend! Thanks GAP - Christina

From the owner: When it comes to European Auto Repair Services, European Car Mechanic Services, Car Diagnostic…read moreServices, and more, no one compares to German Automotive Performance LLC. With years of combined experience, German Automotive Performance LLC has worked hard to build the trust of our clients in Arnold and surrounding areas. Visit our website to learn more or better yet, call us today!

We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

I would not recommend Capitol Hill Auto…read more They performed a front brake job for me and after only 366 miles, that brake job failed and my car became unsafe to drive on the highway, with violent jolting, extreme heat from the front wheel area, and a burning smell. I had to take it to the nearest open repair shop and pay again for front brake repairs to make the car drivable again. I later learned Capitol Hill Auto had used aftermarket parts without telling me or identifying that on the invoice. I asked them to reimburse the front brake portion of the original repair, and after one defensive response, they stopped replying. I would not trust them with repairs again. Update: Capitol Hill Auto ultimately reimbursed me for the front brake portion of the original repair after multiple follow-ups and filing an official consumer complaint. I appreciate that they eventually did so. Given the circumstances and the amount of effort required to get a resolution, I still would not return.

I asked these "pros" to rotate my tires in addition to the oil change. I have front wheel drive…read morecar. Any average mechanic knows how to rotate a front wheel drive car's Tires. I watched them move the rear right tires to the front rights, I interrupted them and showed them what the owners manual said, which is consistent with the same process for all front wheel drive car. Instead of complying with my request the tech got angry and said "THATS NOT THE WAY WE DO IT HERE!" I said oh you don't do it correctly you just do it "the way you do it here?" I'm 65 and I thought this guy was going to punch me out as he said" we will just put them back the way they were and take it off the bill!!!" I'll never be back. If they don't understand the proper way to rotate tires, they should not offer the service. I will never go to this or any jiffy lube EVER AGAIN.

For an easy and simple oil change this is the place to go. I was in and out in less than 30…read moreminutes. The staff and mechanics were all very professional and nice. The only thing I wish they had was a little coffee stand or water available. Otherwise, I enjoyed the short amount of time watching "Jay Leno's Garage"

As someone who doesn't often do reviews. I felt obliged to write one because this was an excellent…read morebusiness and I am really impressed with the level of service I received. Thank you so much for this quality care.

I work in the construction industry and as much driving as I do I am bound to get nails and other…read moresharp objects in my tires. Well, today was that day. I am not familiar with the area so I did a search and found an auto place only 1.5 miles away. I called to make sure they plug tires. They do and asked if I could come right away. I did and I was in and out in less than 10 minutes. These guys are the best! Thank you for helping me out in a pinch.

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!

Very helpful pristine work overall a very enjoyable experience would highly recommendread more

Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.