I wish I took a picture of how filthy this place is. One of the most disgusting stores I've been…read moreto. The craziest thing is, it should be just shoes. The trash is overflowing with old beer bottles, there's an abundance of flies Beware of your order. I quickly walked in and out. If I could give it 0 stars I would.

I had a pair of boots, pumps that needed the heel repaired and a pair of sandals for adjustment…read more The shoe repair guy named Rudy is very unprofessional. Poor quality service. He gave me the run around for two months, hoping that I would go away and finally gave me the shoes not repaired after he caused permanent stain damages. He would not accept responsibility for damaging my shoes.

I absolutely love coming here! The owner is a sweetheart and does an incredible job with everything…read moreI leave with him to fix. I had a few YSL bags that needed a zipper fixed and magnetic clasps A leather strap from my YSL shoes needed to be fixed as well and he was more than happy to do so. I was a bit hesitant to leave designer items but everything came out perfect - just as expected! There was a problem with the magnetic clasp and he didn't sugar coat anything and told me that he will do his best to try to fix it. And not to mention, his prices are extremely fair and very reasonable.

He saved my beloved sandals. Another shoemaker, who is located closer to me, said no way, but when…read morei came to him and told him how how important these are to me, he said he'll give it a try. And he completely fixed them. This is where I'll come from now on without a doubt.

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Absolutely zero craftsmanship. I wish I never brought my bag here. To start, after getting a quote…read moreit was double the cost than they estimated. My first pick up they give me the bag back not even properly glued or painted fully. I brought it back and told them to try again! After picking it up a second time it was still not fully painted. You have to be kidding me, not going back a third time. Would not bring anything here ever again or recommend it to anyone. Avoid!!

I needed a pair of shoes polished and I'd a search and care across this place, that I probably…read morewould have never noticed it or knew about it, without Yelp. They have a shoe repair, locksmith, and barber shop, all in one. I walked in, I was immediately welcomed by the owner, who informed me, he'd need only about 15 minutes to polish the shoes. He did a great job and had them ready, upon my return. I will continue to come here.

Perfect repair and resole of my shoes, really fast turnover, and 50 percent cheaper than anywhere…read morein Manhattan. Great friendly service. I highly recommend them.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!