Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Ryan has been so helpful now for multiple house calls. He always gets us scheduled quickly and we…read moreare back up and running in no time! Extremely knowledgable, friendly and helpful when going over costs and making decisions. Will continue to use him and recommend him for all of our appliance repairs!

Ryan was able to diagnose and fix our dishwasher. He was competent and pricing was fair…read more I will definitely be using Precision Appliance Repair again if any of my appliances are broken. Highly recommended!!

Keith has been wonderful in diagnosing and repairing my GE monogram dishwasher!…read moreSo friendly and knowledgeable!

Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

Terrible. Set a 5-hour window and then didn't show up. Talked down to me when they FINALLY answered…read moretheir phone, after being asked why they didn't even call. Said they couldn't fit us in early the next AM because we weren't the only people that day that they hadn't shown up for, so those people were ahead of us. Don't bother.

Great business. Locally owners and operated. Good people. Reasonable prices and it's done right…read morefirst time every time . Highly recommend

Peter knows his business and has the skills to fix anything. We've asked of him. I would call him…read moreagain next time we have an appliance failure.

Came at the time he said reasonably priced fast working My refrigerator is working nicely nowread more

Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!

I am beyond delighted to endorse this business. Though I won't name names, I have had awful service…read morewith a certain smiley-faced appliance repair service in Nashville. On the hunt for a better solution, I came across Advance Appliance Repair. Never again will I call the competition. My entire experience from start to finish was excellent. We had two problems to address: a leaky washing machine and a broken ice maker. Scheduling was a breeze and super transparent. There was no 20-hour window, where I was stuck at home waiting for a service pro. Instead, as promised, the guy called me that morning and we worked out a mutually agreeable time frame for him to come by. Thomas was on time and efficient. He got right to work , finding and fixing the source of the leak right away. It also took him no time to identify why our fridge ice maker was broken. Because they are authorized repair people, he has access to a whole database of makes, models and parts for a wide range of appliances. Within moments, he figured out what we needed and had written up a detailed estimate of how much it would cost to order the part and repair it. Thomas and his team stayed in touch over the next few days to confirm the part had arrived and to schedule a time for him to come install it. Lickity split, the problem was fixed on his second visit, as promised. If you're looking for a reliable, cost-effective efficient and easy appliance repair service, please consider Advance Appliance Repair. I'm never using anyone else!

First off, awesome customer service! I was assigned Andrew and he was very impressive. He looked at…read moreour oven range and immediately could see what was wrong. He was very detailed and walked me through exactly what went wrong and how to prevent it from happening in the future - I really appreciated that. I'll definitely be using them again in the future!

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

TIM IS YOUR GUY! He's super friendly and not pushy at all. I came in knowing I wanted my first…read morespeedqueen washer and knew which model I wanted I just wanted to see it in person first. Things went quick and was super easy. My item was available for 2 day delivery. They outsourced our delivery, which ended up going well. Tim mentioned they would bring new hoses, but they did not. I have a call into them about picking those up. Went in on a Tuesday morning, and had it delivered and set up and ready to use Thursday morning. I received a text the next day just confirming my address and my delivery for the following day. It did say we would get a call/text about the time frame the day before, which we did not. I replied to their text at night and Thursday morning bright and early she texted back with the arrival time frame. Overall I would recommend them, and I will be back. Tim was great! Ask for him and tell him I sent you!

We bought local to support a small business. They do not stand behind their Speed Queen products…read moreand wanted us to take back a washing machine that had flooded once and then almost caught on fire about a year later. Do not recommend.

We only use Lee Company for any home improvement project. They are awesome and very knowledgeable.read more

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.