They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

Chuck was AMAZING to work with. He was responsive, kind, funny (!) and was very clear about the…read morerental process every step of the way. He was highly communicative and made a stressful process incredibly smooth.

After a frustrating experience with our previous property manager, we were in urgent need of…read moresomeone reliable and professional. We interviewed several options and ultimately chose Chuck Liu from SFHM--and we're so glad we did. Chuck immediately stood out for his responsiveness, professionalism, and deep familiarity with our San Francisco neighborhood. His fees are reasonable, and the level of service we've received in return has exceeded expectations. When he stepped in, there were several unresolved issues left by our last manager. Chuck handled them quickly and thoroughly while keeping both us and our tenants informed. He built rapport with our tenants from the start, even introducing himself in person, which helped smooth the transition. Over the past year, Chuck has continued to manage the property with care. He strikes the perfect balance between independent problem-solving and keeping us in the loop, which we really appreciate. Chuck was transparent from the beginning and provided clear information about his services and contract terms--something that gave us confidence before we even signed on. If you're seeking a property manager who is proactive, trustworthy, and tenant-focused, we wholeheartedly recommend Chuck Liu and SFHM.

If I could give Mark 6 stars, I would! He absolutely blew me away with how fast and efficiently he…read morefound a perfectly fitted tenant for my property. From the very beginning, Mark was on top of every detail -- clear communication, letting me know exactly when to expect updates, and always delivering faster than promised. What really impressed me was his balance of speed and professionalism. He didn't just fill the vacancy quickly--he found the right tenant and handled the whole process so smoothly that I felt completely at ease. He kept me in the loop at every step, so I always knew what was happening and when. I've already told my friends about Mark, because if you want someone who will treat your property like it's their own and get results that exceed your expectations, he's the one to call. I highly recommend him!

Update 9/10/21: we've been using Mark for the past 4.5 and he continues to be amazing. He's honest,…read morestraight forward, consistent and has great communication. He has always found great tenants, and is transparent with everything. Mark is an amazing property manager. On top of being very responsive, and easy to talk to--he's on top of his game with knowledge about the rental market. He'll also do his research and send you comps right away. His fees are reasonable as well. Will definitely use him for future property management.

Alexandra provided smart recommendations to improve our rental property and we changed our windows…read moreand a blinds to meet a new code for safety. We appreciate the timely advice! Thank you Alexandra!

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

As a former tenant, I would highly recommend you entrusting your real estate needs to Brick and…read moreMortar. Highly efficient, any and all issues were taken care of immediately. The staff was super friendly and helpful. If I were to come back to the city, I would only use Hilarie and her team, you will be impressed, I was!

Hello I'm a tenant whose apartment is managed by Brick and…read moreMortar. They are NONRESPONSIVE for most maintenance requests. The request gets completed without any notice, without follow up, and only after repeated nagging. I was without a working oven over a week, a neighbor had a faucet run for 10 days before anyone showed up. They routinely mix up contacts and contact the wrong unit. Their technicians have been great WHEN THEY SHOW UP

We had an exceptional experience with Steven Shutler in a crazy market. His communication was…read moreexcellent, he followed up quickly, and helped us navigate securing a lease in a short period of time. He also answered many questions we had about add-ons so that we made the right decisions. Would recommend him, based on our experience, without hesitation.

Rent SF sucks not only can you not get through to anyone ever contact anyone or get someone to ever…read morelook at an application but we had a $500 deposit stolen from us and never got it back and we didn't even get into a house or anything we did an application that required a $500 deposit that we were supposed to get back they'll give you a s***** Studio for $3,000 and then expect you to pay a deposit which is not ethically moral or systematically just these aren't just houses in finances these are people's lives and everyone deserves a home I think rent SF needs to take a couple steps back and look at themselves as a company as an organization and add morale to their policies add understanding to their conduct and include empathy as a package deal

Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

I can't say enough good things about Taylor! He was incredibly responsive and moved the process…read morealong quickly, sending over updates in a timely manner. He made sure I got a time slot to view the apartment, and then we kicked off the application process which was very streamlined and clear. I absolutely owe it to him that I was able to lock down a beautiful apartment in this crazy rental market. I'd definitely work with Taylor and team again for a future apartment and would recommend him to anyone looking for a rental agent!

I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

WARNING TO RENTERS: Avoid Progressive SF Property Group. Do…read morenot be fooled by positive reviews from property owners. Progressive SF Property Group (PPG) is hands-down the worst property management company I have ever dealt with. Extreme Neglect & High Utility Bills: It took over a year to fix the lack of any hot water in our kitchen sink, and four months to fix a scalding-hot shower issue caused by a simple shut-off valve their plumber missed. This neglect drove our gas bill up to $300-$470/month despite minimal usage and that includes include all 3 available discounts for budget billing, medical baseline, and -$108.36 for CARE, despite our minimal use of utilities. Unfair Blame & Extortion: Management routinely blames us for building-wide issues we have nothing to do with, including 114-year-old plumbing failures and laundry room floods we had no part in--even attempting to extort over $1,300 from us for damage caused by others. Today, another flood was caused yet again because of the washing machine, but it couldn't have been us because we haven't done laundry here for weeks because we are so afraid to do laundry here because we are worried they will try to blame us yet again for another issue we did not cause, and try to extort us into paying them for it. They also say we are unusually noisy, but our neighbors are louder than us, plus we work night shifts remotely and are usually asleep during the day, so it makes sense we would make some noise by entering and exiting the building at night . Our neighbors kid screamed loud enough for a nice old lady to ring our doorbell and ask us if the kid was okay, because she could hear the screaming from the street! The walls are paper thin. Forced Financial Liability & Harassment: After an uninvited individual caused a fire in a storage area, PPG illegally forced us to pay out-of-pocket for fire remediation. The fire report states that there was NO DAMAGE done to the property because the fire was put out almost immediately, thanks to the quick action of my boyfriend. They demanded we hire a remediation company and pay for it out of pocket immediately, so we did. We hired a professional company, cleaned the space, and provided receipts and photo proof, even went as far to sweep and mop ourselves 2× & send even more photos, because Kenny Thompson the property manager demanded we do so. Despite all of this, now PPG falsely claims we did nothing to remediate and now have served us a 10 day notice to cure or quit, won't tell us what needs to be done to cure the issues they're having, and won't look at proof proving our innocence because they want to kick us out by August 3rd, 2026! Hypocrisy & Lack of Transparency: They constantly hide behind an "uncontactable" HOA when refusing repairs or safety requests (like viewing camera footage after our friends dog was stolen outside the building, or claiming to not offer lockout services), yet weaponize the HOA to spy on and harass tenants in real time. Retaliation & Illegal Eviction Tactics: Because our rent is significantly below current market rate, PPG is actively trying to push us out. They served a vague "10-Day Notice to Cure or Quit" without explaining how to cure it, while refusing to look at evidence proving our innocence. Bottom Line: They are fake, retaliatory, and actively try to illegally pass property damages they should be paying for themselves onto tenants. Avoid renting from PPG at all costs. We believe they want to kick us out because we rent our apartment for significantly below market rate because we signed our lease before the AI bubble, so they want to kick us out so they can rent this 690 sqft apartment to some other poor sucker for probably $3500, or more! I have recently learned the fire should not have even been our legal or financial responsibility fix, since the person who caused the fire wasn't our guest willingly at the time of the fire, it should have been on them to pay for the damages. If they insist on trying to kick us out, I will just have to bring them to small claims court and get a lawyer to defend us against this wrongful and abrupt eviction, because they have zero evidence to back up the majority of their claims, and all of the issues we were actually responsible for were isolated incidents that happened several months ago, and were smaller issues, such as our guest accidentally ringing our neighbors doorbell a single time at night, which they also included in the 10 day notice, despite the fact it only happened a single time, and it happened 6 months ago. Do NOT rent from these people, they are horrible and be fake to your face, they will try to kick you out over stuff that isn't your responsibility, and they will try to illegally force you to pay for it as well. If I could give negative stars, I would. We want to leave, we just don't want to be rushed to leave by August 3rd!

I wish I could have as many positive reviews as everybody else... But I've never been able to…read moreactually get in touch with anybody at this company. Feeling ignored, disappointed, and like I'll never be able to rent from these folks ...

Jennifer Hamamura was super responsive, friendly and on top of everything making the process a…read morestreamlined pleasure. Finding something in a time crunch - during the holidays - I thought would be impossible but Jennifer made it possible. Would definitely recommend again for anyone looking in the city!