An amazing locally owned shop where even the smallest repairs are treated with the same care and attention as custom design projects. My experiences with Richard, the owner, are always enjoyable, and his craftsmanship is consistently excellent. I highly recommend Nuance Design Jewelry. read more

Bought in a ring that split. They fixed it, polished it and it looks way better then when I 1st bought it in. Great craftsmanship. Owner is also very friendly and helpful. read more

Richard was exceptionally helpful in helping me get a ring that was perfect for me. He had a ring in the store that wasn't quite right. He offered to bring in other sapphires for me to look at. I ended up finding the perfect stone from the selection he brought in and now I couldn't be happier!! I'm already dreaming of the next piece I want to do with him. Highly recommend! read more

Nuance Design Jewelry - Jewelry Near Me - Burlingame, California

Needed an appraisal for my engagement ring and found this place on yelp. I called and Richard was able to accommodate us on the same day. What a genuine, knowledgeable and sincere man! We brought our diamond certification and he was able to tell us the cut, color, carat and clarity of my center stone, SPOT ON, without looking at the certificate! My fiancé and I were in awe, and it was such a fun experience watching Richard tell us what the diamond is as we compare it to the certificate I was holding. Most importantly, he took time to listen to our engagement story, our main reason for the appraisal, and we were able to tell him our concerns about the diamond, how to get proper insurance, and if we really got the value we paid for. We walked out of his office happy, confident and with peace of mind. I was able to get an insurance policy right away because of Richard's quick response, and accurate appraisal. Thank you so much, we'll definitely come back! read more

Richard is top Notch! This is my first Yelp review. People either Yelp for the first time because they are extremely dissatisfied with products, services or is extremely satisfied with the overall experience. I am one satisfied client. I've contacted several Jewelers in the area to get my husband's ring appraised. Most stores quoted me about a week with $250/hour for appraisal. I've contacted Richard and he was able to do it on the spot for $75 (with Certificate). Since then, I've been fortunate enough to work with him designing some custom jewelry for myself. We used my existing scrap gold. He gave me a fair credit for the extra gold not used. I am looking forward to making more custom designed jewelry with Richard. Cheers to more jewelry!! read more

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Richard and his Jewelry team are of the highest quality one can possibly find. He helped us custom design our Wedding rings 22 years ago, and as age, and a very dumb entanglement with our garbage disposal accident, he and his team brought my ring back to new! Absolutely amazing. They re-used the original 18K Gold and Platinum, re-worked & re-built the ring, and also sharpened the sapphire to brand new. It is 1999 again! I would encourage any and all to visit, and trust Richard and his Nuance team. THANK YOU Richard, and please avoid your Garbage Disposal with your Jewelry! read more

Nuance Design Jewelry - The Before and After photos are all you need to see! Fantastic repair and work! - Jewelry Near Me - Burlingame, California

I inherited a few of my late Grandmother's rings a few years ago. Sadly, they have sat in my jewelry box as they were "not quite my style". I had always wanted to take the rings and have them made into something else , but a part of me felt like I would be desecrating my lovely Grandmother's memory. Nuance Design Artisan, Richard Weiner , embodied charm, compassion, and confidence that he could transform my beloved Grandmothers rings into something I could and would want to wear daily . The result brought tears to my eyes . My Grandmother's diamonds now lay close to my heart in an absolute perfect and dainty pendant, (much more my style), and I feel fanciful and complete with the results . Luckily I still have diamonds left over , which I cannot wait to see what Nuance Design will perfect for me next. I highly recommend Nuance Design for their astounding, friendly, attentive , and timely designs . I'll be back ! read more

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I brought my fiancé's great-grandmother's ring - a family heirloom - to Nuance to be resized. Richard resized the ring to be a perfect fit, and also reset the stone & added material to strengthen what was a pretty thin band. Excellent craftsmanship and great customer service - we'll be back! read more

I joined Yelp just so I could write a stellar review for Richard, who was awesome to work with. A few months ago, my fiancee purchased a 1.33 carat round diamond online to make into an engagement ring. I wanted a platinum 4 prong setting with channel set side stones (2.5mm wide, 1.5mm high)--nothing too fancy or unique. Richard said that he would try to find what I wanted through his suppliers; if he couldn't, he could have my ring custom made. After looking through several catalogs, he found a setting close to what I wanted, but I decided that I wanted to have my ring custom made instead. The jeweler he works with created a mold of my setting, and after I approved it, my beautiful ring was made! The whole process took about 4-5 visits, but Richard was extremely patient and thoughtful. I thought that I could easily find a matching wedding band, but I couldn't. I found one that was 2.0mm high, but even that tiny 0.5mm difference from my engagement ring proved to be uncomfortable. Richard said that he would rather make a custom wedding band for me, so he did for the same price as the one I found online. My rings turned out exactly how I wanted (see pictures). Richard is an honest jeweler who appreciates his customers and wants to please them to the utmost. He is the only jeweler I trust! :) read more

Nuance Design Jewelry - My custom made engagement ring! - Jewelry Near Me - Burlingame, California

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My experience with Richard at Nuance has been fantastic. He reset a pair of earrings that were given to me and I absolutely love them ! The turn around time was quick and his pricing was extremely reasonable and fair. Richard also helped my husband and me with our engagement ring setting upgrade - the quality of the rings were absolutely superb! read more

I have to agree. Richard is amazing. I took my Grandmother's ring to be appraised here after spending a while looking around for a good place. The appraisers/stores I reached prior either sent the jewelry away for 2 weeks to be appraised, or held it at their site for 10 days. Richard did everything right there, in store, patiently describing to me all the intricacies. He's kind, honest and very accommodating. read more

I'm sad! I lagged to review and now I'm not the first! :( Enough about me... Richard is a GEM!!! All puns intended!!! WE LOVE RICHARD!!! Richard does unbelievable work and is an unbelievable joy to work with! We were referred to Richard by a dear friend of the family who, might I say, receiving a referral to a jewel from is nearly equaled to asking the Pope what Catholic church to attend. She knows her jewels! Anyway, Richard designed and had crafted by his trusted crafter the most phenomenal engagement ring and wedding ring! Not only is a perfect one-of-a-kind piece, he did it at a cost WELL below retail! He also outfitted my husband in a beautiful band, my mother in an exquisite pendant, and repaired my 60+ year old heirloom ring. I could go on and on about Richard, his work, his ethics, etc. He is honest beyond question, is hands on in the entire design and crafting process, and will send you off with the most beautiful jewelry you've ever had! I cannot recommend Richard enough! I will never buy jewelry from anyone/anywhere else again!!! read more

Great service from Richard . My mom had her diamond reset and resized in her ring she had ... beautiful job coming back to have a ring made for me soon . We have the diamond ready just need the ring see u soon Richard thank you again read more

Nuance Design Jewelry - My mom's beautiful hand nd ring . Talk about FLAWLESS... NOW this is a ring to have pictures of ;) - Jewelry Near Me - Burlingame, California

I took a couple of old rings that I had made in the 80s and I had Richard recreate a new ring. It came out beautiful. His Jeweler is fantastic. He has a great eye for beauty in a ring and created something that was so fantastic that I am just flabbergasted at how well it came out. I would recommend everyone to at least check his store out and see what he could do for you. read more

Nuance Design Jewelry - Jewelry Near Me - Burlingame, California

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Small store with metered parking in front. Needed an ring appraised for insurance, they are closed Mon. Got a free parking space around the corner by the auto repair place. Appointment is suggested, I had a GIA report and old appraisal, so it didn't take long ~15min. Usual charge for appraisal is $85, but he offered me a discount since I had a lot of information already. Richard is honest and fair not over inflating the appraisal value. I would use the shop again. He mails the appraisal the same week. Very personal and family run store feeling. read more

After seeing the reviews on Yelp, I called Richard to size a ring for me. (Note: These are among the best reviews for Burlingame Jewelers on Yelp.) He was very nice and really gave a personalized service --- the nature of his boutique business makes this possible. It was $50 to have a ring sized and took about a week. I don't do this kind of thing often, so I have no idea how the price or timeframe compare. The ring came out perfectly, obviously polished and ready to go also! read more

I needed some repairs and sizing, I had been to another Jewelry store and was not happy with many things. So decided not to use them. I have looked in this window many times. Decided to see about my repairs. So glad I did! Richard is so kind and knows his craft. My repairs are being done with a better price and feels like more expertise then I was being told elsewhere. I've been looking for a new Jeweler and I've found it! No not wearing a lot of my Jewelry during this pandemic! But I sure will be when its over and I'll be ready! Everyone needs to get ready to sparkle! read more

I was in a hurry to get an appraisal done. I recalled having a good experience with Nuance a couple of years ago, so I decided to go back. Richard, the owner and designer, provided me with top-of-the-line customer service. Even though he had several scheduled appointments that day, he went out of his way to make sure I got it on the same day. That's what I call customer service. No wonder his customers keep going back to him. It seems like he treats all his customers with respect. He is sincere, upfront, and very pleasant to deal with. The jewelry in the store that he designed are so beautiful and classy. I have a feeling he genuinely love his job. read more

An awesome place to find fine, handcrafted jewelry as well as other jewelry by what I could tell were gifted, well known designers. I came in to this high-class shop thinking that there would be nothing in my price range, but happily I was wrong. Richard gave me some great advise on what looks good, wears well, and why. He is both charming and eloquent, and really knows his stones and his business. He is also honest and trustworthy -- a rare trait in any business. I found a lovely pendant, and a bracelet for my birthday. He had them both sized to fit me perfectly. Now I wear them constantly. I feel lucky to have heard about this store from a friend. She said that the designs were unique and she was right. I also got a ring sized and it came back polished nicely. i drove all the way down from Mill Valley, and it was worth the trip. I'd recommend this store to anyone. It's really quite nice. Stacey M. Mill Valley, CA. read more

I've never written a yelp review, but my experience with Richard has compelled me to do so. I visited several of the local jewelers while researching my engagement ring and none of them gave me the personal service and experience that Richard gave me. He treated me like I was his most important customer and was as excited about my diamond and setting as I was. He didn't try to push me toward different designs or up-sell me like other jewelers and was happy to incorporate stones from my mother's ring in my new design. I put my complete faith in Richard that the ring would come out right, and he did not disappoint. He has a customer for life. Don't waste your time with anyone else. Go see Richard. read more

I brought in a family heirloom that required the utmost care for repair and without question the quality of work was impeccable, price more than fair and service 5 stars. Bonus! I found a unique ring that my wife loved and will become another family heirloom! read more

I've been going to this neighborhood gem (no pun intended ) for years, the owner Richard is wonderful to work with, I've had several custom pieces created to perfection! I recommend going here for any and all jewelry needs. Simply the best! read more

Just purchased a Unique TENO necklace ..greatt service not run of the mill inventory ..go see Richard. if you are seeking jewelry. that few have ..this is the place read more

This is a review for jewelry repair. I brought in an antique wind watch that doesn't keep time anymore for an estimate, and a marcasite ring missing several stones for repair. I was given a time frame of 4 days for the watch estimate, and 9 days and $15-$20 for the ring repair. The estimates and repair are not done on site. Everything took longer than expected and the lack of communication was disappointing, but the repair work itself was great. After 7 days I called and was given a $95 estimate for the watch, which I declined to have repaired. (I have no idea if this is a good estimate or not, but the watch isn't worth that much to me). After 13 days I called to ask about the watch, and was told that the stones were ordered but hadn't come in yet. Finally on day 19 I got a call that the ring was ready to be picked up. As I mentioned, the ring repair was quite satisfactory, I'm quite happy with it. The cost was $20. read more

This is a business to business review. I have worked with Richard for a while now, and I can tell you that his desire to get it right for the customer every time is always a top priority! I've found that the product is consistently high quality. The store is beautiful, clean and well stocked. I have no hesitation recommending Nuance to any of my friends! read more

Absolutely the best jeweler I've ever had the pleasure to meet. His prices are very reasonable and his work is exceptional which he backs up. I lost a tanzanite stone in my ring which was an odd cut and he replaced it and when a diamond fell out of the same ring he replaced that for free. I will never go anywhere else for work on my jewelry! read more

I brought an earing to Nuance to be repaired. My earing was repaired in just a few days, and the owner could not have been nicer. Also, the jewelry displayed was amazing!! I would love to have pretty much anything in the store. read more

What a great little store. After being rudely turned away from several jewelery stores, looking for someone who could repair a broche from my mother, I found Nuance. They happily looked at it, said they could replace the missing blue bead and clean it, all for only $25. It's priceless to me, but it is costume jewelery. They knew how important this small piece was to me and clean it and replaced two simple turquoise beads. I'm wearing it as my "blue" at my commitment ceremony this year, so precious! They also have beautiful pieces! I'm hoping to come back and select an engagement ring, once we can afford it. read more

I've been to Nuance several times now to have my white gold wedding rings cleaned and re-plated with rhodium. They have also changed the posts on some earrings my husband bought elsewhere (they came with screw-back posts that ripped up my ears!). Richard has always been very friendly yet professional. His prices are reasonable and there are no surprises tacked on at the end. Since I've never purchased jewelry from him, I can't speak to that part of his business. But overall, I'm happy to have found a jeweler I can trust with my special jewelry. read more

Richard is the Best! You can't go wrong with with Nuance. Richard offers fair pricing and unmatched customer service that you won't find elsewhere. I love everything that I've found at Nuance over the years. He has done some custom work for me as well and every piece is so beautiful. read more

5 stars is an understatement. Richard is the best. He brought together two pieces of jewelry that had sentimental value and made one beautiful ring. I am so happy with the ring. I can't say enough about how nice and patient he was to work with. read more

Wow, I can't express how happy I am with Richard and his work at Nuance Design Jewelers. Having received a ring with A loose diamond In A tricky setting, we wanted to make sure we found a skilled jeweler we could trust. We spent an afternoon in Burlingame and went to 5 different jewelers on the block. each told us a very different story about what was causing the diamond to be loose and how to fix it. Some offered expensive methods that involved taking the whole ring apart, while other offered generic methods all which didn't seem like they would really fix the issue. We finally made our way to Richard's office where he thoroughly examined the ring and gave us an answer that made sense and an excellent method to fix it. He was so friendly and honest. No only did he find out exactly what the problem was but he explained the ethos he would use to fix it and all at a very reasonable price for the repair. With it being the holidays, (which is a very busy time for jewelers) he still gave us a short timeline to get the ring, and he even beat his deadline by 3 days! He communicated with us the whole time and fixed the ring wonderfully. I am so pleased am amazed with the incredible service, expert knowledge and personal touch he puts into his work Richard provided. I would trust him with any jewelry and would feel assured he is honest and offers reasonable prices. While I hope to never have a repair done again, if I ever need to, I won't hesitate to return to Richard at Nuance Jewelry Designers. read more

If you have an old treasured piece of jewelry you'd like to make into a stunning new art piece while keeping it's cherished history, Richard is an amazing creative alchemist! I'm so happy with the piece he has done for me. My necklace has become even more special as a keepsake, and my daughter is looking forward to inheriting it! read more

Great store honest and fair prices. I felt I could trust them and the items in the show cases are stunning unique and impressive. I would highly recommend shopping here. No need to look anywhere else. read more

What a great place. Reasonable prices, very friendly and beautiful shop. Appraised my ring quickly and even promised to email AND snail mail a copy quickly. I truly appreciate it! read more

The second reviewer and I have had very similar experiences. Richard is excellent. I also add that one of my relatives has used Richard for over 20 (?) years. We had our custom wedding rings designed by Richard, along with Pendents, and earrings made over the years. He has repaired my rings (after too much gardening, etc. had loosened the stones). Thank you Richard for your honesty and hard work. read more

Richard is the best!...i've been buying and referring friends and family to him for years. If you're ever in a bind - don't know what to get, have trouble making decisions on any type of custom design, Richard is your guy. Always pleasant, respectful and can tailor to your needs and budget. I would recommend him without hesitation. read more

I grew up in the jewelry business so I really know jewelry. Nuance has some of the most beautiful pieces, rings, necklaces, etc that I have ever seen and top quality. What makes it even better, Richard is so nice to work with, helpful and does not pressure you into something you do not want. read more

Richard has been been making my wife and two daughters happy for years. This of course makes me very happy! He has designed many pieces for our family which, simply put, are loved by all. If a small intimate setting, with a true jewelry expert is desired, look no further than Nuance. read more

Just walked in and asked for a diamond appraisal - Richard immediately cleaned the ring and did an on-the-spot appraisal - truly excellent service - many thanks! read more