The Pines is a hidden gem! Great amenities, beautiful landscaping, and friendly staff. While you do…read moreshare walls with your neighbors, it definitely felt like our own little haven (bonus points for no upstairs neighbors). Unfortunately we did outgrow our unit so we recently had to move, but I'm lucky to have called this place home for 3.5 years. While most of what I have to say is positive, there are a couple of issues that I think are worth mentioning: -For a 1 br, there is little/limited in-unit storage space. The water heater and the washer/dryer (even though I loved having an in-unit washer/dryer) take up a lot of potential cabinet space. -Some neighbors are not very considerate when it comes to respecting reserved parking spaces, or picking up after their dogs. -We found a lot of spiders finding their way into our unit. At the end of the day, I'll definitely miss this place and will always consider The Pines as our first family home.

Poor communication after I sent in all my info and did not call me back when I tried to get hold of…read morethe leasing office. And led me on for a couple of weeks saying my application was great.

Very nice gated apartments great office people and great view everything near and the apartments…read morehave washer and dryer unit inside a plus and elevators!

We got approved, paid our fees, and rearranged our lives around this place. We sent plenty of…read moreemails throughout the process and got zero responses, so we called to make sure everything was on track. That's when they told us, almost a week before our move in date, that the current tenant decided to stay. They weren't even going to reach out. We had to find out ourselves. No apology, no accountability, no respect for prospective tenants. Find somewhere that actually has their act together.​​​​​​​​​​​​​​​​

I have living in this community for many years, the environment is really good, the staff here are…read morevery nice, especially Raymond Verrette, who is always helpful and doing the request very fast.

Raymond (the maintenance technician) showed up with professionalism, thoughtfulness, and friendly…read moreservice. He went above and beyond to make sure he accomplished each request efficiently and accurately. He also took time to invite me to understand exactly what he completed and how things should get done. Plus, I'm a clean freak, and he respected my home by wearing shoe covers... without me even asking! As well as clean appearance overall. His whole presence commanded respect. I appreciate Raymond's service, and hope he receives the good recognition he deserves.

There is really nothing to say....Submitted a matience. request...And was taken care of ....The…read morematience people here are fast freindly...they get the job done period!,,,Hector took care of. The promblem ..Two Thumbs up..

The Crossings is an amazing place to live. Hands down I love living here. No complaints except that…read moresome people don't pick their dogs crap up in the dog park. You can leave the hood but you can't take the hood out of some people unfortunately. But overall this is a great place to live. Super clean and spacious apartments. 1,2, and 3 bedrooms. Huge dog park, kids playground, legit gym (not just a few treadmills but a solid gym setup), in unit washer and dryers, business center with tables and games for public or private use if you want to rent it for a party, big pool and jacuzzi, food trucks that visit, and great staff that run the property. Everyone in the office is super professional and available to answer questions and address concerns. They are also very good at communicating upcoming events and address concerns in the community. And the office lobby always has snacks and drinks to come grab while they are open. I'm all about quiet! Especially as much as I work and always on the go. I prioritize my sleep. So I love my 3rd floor unit. 3rd floor is always quietest. I got PTSD from my last apartment living on the 1st floor. When it comes to apartment living it really does depend on who your neighbors are, above and below and next door. I have the fortune of living next to people that are quiet and low key. I visited one of my friend's apartment last night in a different building. She has a two bedroom and I was like dang. Super nice. Made me a little envious haha. I have a one bedroom and it's perfect size for me and my dogs (2 Malitpoos) but her two bedroom was legit. Her rent is obviously more expensive than mine but still reasonable for the amount of space and how nice it is. The only drawback here is that there is not a lot of guest parking here. Very limited parking if you have guests over that stay the night. But this is a very fair priced complex with great amenities and services. They do pick up your trash from in front of your porch most nights of the week. And they also have ring cams that come with every unit free of charge! Super great for security and if you get a lot of packages delivered and any end up missing. Can always check the camera. But I haven't heard of any packages ever going missing since I've lived here. The people that live here at The Crossings are cool, chill and mind their business. I've gotten to know a good amount of my neighbors and they are the best people. We get together and have dinners at the pool, roast s'more's in front of the fireplace and talk for hours, chill in the jacuzzi, or hang in the dog park with all our dogs. Great community and place to live!

I've had a great experience living at Helix Apartments so far. The apartments are spacious,…read morecomfortable, and come at a very reasonable price, which is hard to find these days. The community here is friendly and welcoming, which really makes a difference. A special mention to Jessica Echeverria, the Property Manager--she's been amazing! Always helpful, responsive, and truly cares about the residents. There's still a bit of room for improvement, especially when it comes to cleaning and maintaining the some of the area in the building.

Heavy Roach issue, seriosuly, not worth it. Imagine waking up having to kill five because they are…read moreright there under your bed, and then you kill another five as you go to microwave your food. if ur going to western dont live in this hell hole, laundry machines always broken and u have to pay double, ppl are slow to respond, phone is never picked up, study rooms are trashed, there are police cars aLLL the time.

These few words are meant for Able, the maintenance person at the Monterey Station apartments…read more Upon reporting of a few problems inside my apartment to the management for repair, Able the maintenance person was assigned and he was prompt, professional, and attentive to my concerns and made every effort to address them in a timely manner. Please note that I couldn't be happier with his work and overall attentiveness.

I would not recommend Monterey Station Apartments. My experience living here has been extremely…read morefrustrating. Management has been unresponsive to ongoing concerns, including excessive noise, security issues, cleanliness problems, and maintenance requests. The property frequently experiences disturbances late at night, making it difficult to enjoy any peace and quiet in your own home. Common areas are often not maintained to an acceptable standard, and issues such as pet waste, pests, and unpleasant odors have been recurring problems. There have also been concerns regarding safety and security around the property, yet meaningful action often seems delayed or nonexistent. Residents are expected to continue paying high rent while dealing with conditions that do not reflect the price being charged. Communication from management can be inconsistent, and getting updates or resolutions to reported issues often requires repeated follow-up. Overall, the lack of accountability and attention to resident concerns has made living here a disappointing experience. I expected a much higher standard of living and customer service. Unfortunately, Monterey Station Apartments has fallen far short of those expectations.

Went to grab coffee at the La Verne Village coffee spot and decided to walk in the leasing office…read moreto check out their apartment pricing. The leasing office is luxurious. I spoke to the office staff which was very nice and courteous! They were all super friendly! I am not looking to move right away but am definitely going to come back when I'm ready!

My wife and I are seniors and lived at La Verne Village for nearly 8 years. Always found the…read morefront desk to be helpful and responsive. Maintenance team was experience and timely. Mainly enjoy the gated community for security. Also an external garage so we always have parking available. The rents here may be a little higher than others, but we felt it was worth it. I suggest you give this apartment a look...

Been living here for 7 years now and I have to say Ricky is by far the best manager weve had. He's…read moreknowledgeable and willing to go out of the way when situations arise. Our air conditioner went out and he got a handle on it and had it fixed with 24 hours. I can't say enough great things about the customer service and the timely manner in which he replys to any emails or service request.

Called in to make an appointment to tour an apartment and the leasing office attendant said he was…read moregoing out to lunch so 2:45 would be the earliest. We arrived at about 2:20, and waited outside for the attendant to come back. By 3:20 still no one was there. We left and called back about 10 mins later to see if we can catch them before we left the area. He said he was at a meeting, was not accommodating at all, poor attitude on the phone, and said he was with a customer and had to wait another 20 minutes if we wanted help. Really disappointed because we were highly interested in the complex and this situation just really turned us off.

I have read all the reviews and all of them mentioned George, which I tried to mention, too. I've…read morebeen searching for lots of apartments and most of the complaints were about their management office. This one, however, is totally different. I can communicate with the office in various ways. And the response is very quick. Especially my unit was renovated recently so it's very clean and I like it. Personally, I think George should open some schools to show how to run management offices for apartments.

My mother lived in Claremont Park for 2 1/2 years, and it was a godsend for us. This property is…read morequiet, extremely clean and well-maintained. George, the property manager, does an amazing job and is incredibly responsive and kind. Alfaro, the maintenance manager, was also very responsive, and all maintenance concerns were addressed with minutes of them receiving it. It is close to the village of Claremont and has nice pathways throughout. I would recommend these apartments to anyone.

It's been about a month since moving in and I've got to say, it's been absolutely wonderful. It's a…read morepretty quiet place and the people I've met have been very friendly. They also maintain the landscaping very often. The beautiful part about living here is that everything is within walking distance. Stater Bros has been almost a weekly visit and being able to walk to Regal Edwards in less than 5 minutes is awesome. There's also a few gyms in the area as well as a Target down the way. If you're feeling hungry and do not want to cook, there are a few restaurants you can check out. Down the street is Old Town La Verne with nice shops and even more restaurants. I think the best part of this place is how great Erik's help was when my significant other and I moved in. He made it absolutely easy and left a great impression on how living here would be. He was helpful, kind and personable which eased our minds as we made the transition from our last apartment to this awesome place. He made sure to answer our concerns quickly and always asked if there was anything else to make our stay much more comfortable. You know how great a place will be when management goes above and beyond. We are excited and looking forward to our stay here. This place is great!

Very helpful manager name Eric. He made sure I was taken care of and did whatever he could do to…read morehelp. Super great place and quiet and nice. Super star management here. This place is amazing!!!