This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out

Horrible place to buy a used camper from. Looked at a 2001 camper all 4 tires needed replaced…read morebefore we would've been able to leave the lot dry rotted out that bad floor in the camper had soft spots everywhere,board of the slide out rotted out you can see day light threw bottom of the slide hole way across it. No information at all if anything worked in the camper. And to top it of when you pulled the waste bungs to make sure they work stuff was running out. Prices for the older campers are not a reasonable price considering the amount of work you will have to do to them before you can use them Horrible place to buy from would not recommend at all

From the start to the end we had great service! Sam Norman was extremely helpful and clear the…read moreentire way when looking at the RV we wanted to purchase. Chris in financing was very nice and great! Lead service Ed was funny and easily explained everything before we were ready to head out. Couldn't have asked for a better experience buying our first RV.

Super clean battery bank and solar panel install. Inspection station and service warranty center.read more

Incredible staff, knowledgeable and thorough. They also have an Certified RV Mechanic who takes…read moreservice calls and comes to you! Fast, professional and affordable service in the field or on the side of the road! They also have Sealtech RV leak testing equipment which detects leaks before they become a serious problem. I highly recommend Etnoyers RV!

My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

Incredible selection, beautiful dealership and excellent service! Our salesperson, Andrew DeBlase…read morehelped us through a mini crisis when a deal fell through with a local chain dealership. The difference in professionalism and knowledge was night and day. Andrew took plenty of time with us, answering all of our many questions- sometimes late into the evening and verifying specifics for our rig along the way. Buying our RV was a dream come true & Stoltzfus exceeded our expectations! We are so glad we traveled to the right place to make our dream come true!

Called in to just ask a question about holding tanks on my new rv. The guy in service could not…read morehave been more helpful!! The information he gave me facilitated me learning more about the rv and alleviated so much frustration! Thank you!

If I could give zero stars I would. We were charged way too much to be told 75% of our requested…read morerepairs couldn't be completed. When we picked it up two days later they had left our new class A motor home unlocked on their lot. Never again.

Ken McGrath is my look out for me for all that's right sales representative…read more Ali is my understanding and caring financial manager. Melanie is my make sure all is correct pre-delivery inspection coordinator who was very understanding with concerns about my towing vehicle. The entire staff is fun to be around and they will be seeing more of me which is what I enjoy in all of my dealerships. I didn't yet meet the owner but look forward to. He's lucky to have such welcoming associates. A shoutout to Bob in parts and Alex the lot attendant !

They did a lousy job with the repair of my side door panel. The screws look like they are not…read morescrewed all the way in.Door panel looks like it about to fall off.

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

I recently purchased a used camper trailer from these folks. The sales team was pleasant to work…read morewith. That was the good and now the bad. I bought the camper as is and was aware of the water damage and some other minor things that needed repairs. Upon getting the camper home I noticed the black holding tank was full of sewage. We reached out to Rv Value mart and haven't gotten a response. I purchased a tool to help flush it out and after a few hours it is functional now. I don't want to make a huge deal out of this but it's not a good business practice to sell someone a full sewer tank. Buyers beware! If you're buying a new product you would not have to worry about something like this.

A friend and I, both of us New Yorkers without our own cars, wanted to do a road trip to see the…read moreeclipse in Arkansas. We rented the 24' from 84 RV and it was perfect. They were very helpful showing us how to use the equipment, and the supplies were provided. We had an amazing trip.

this is my second time renting from and again great service great RV and everything went smoothly -…read morehad to call for customer service as I tripped a circuit breaker on the place we were staying - they walked me thru what needed to be done and it was easy just follow the cord to the breaker box - hopefully I'll be back at the fair and use them again