They do not cage their dogs & do a GREAT JOB... Family owned business for over 25 years....

My wife just had a terrible experience here. Ended up not getting the dogs groomed. Very inconsiderate and not friendly staff. The opposite of a welcoming environment. read more

It was easy to get an appointment for my dog. But the lady over the phone was extremely rude and impatient. I just got my dog's fur cut this Monday and the lady did a mediocre job. I showed a picture of what I wanted my dogs fur to look like, and she disregarded my opinion and said that she couldn't do it because my dog's fur was "matted", which it wasn't. I told her to leave the fur around the head, she said okay but obviously didn't do. When I picked up my dog, I noticed that it was pink between his eyes, I could tell it was cut way too close to the skin, but I didn't think twice about it. Now two days later, he has a scab where it was cut due to irritation. I never felt welcomed here and 100% wont be back. Save your money and find somewhere else. read more

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This is a fair and honest review of this business. I was not happy how they handled my dog pre and post grooming. The grooming itself is good. When they took him from me they yanked him in and didn't say much to me. My dog is energetic and playful so they had to put him in a kennel. Which I am understanding of and not upset they had to do it. I watched the staff to retrieve him from the kennel and he cowered and reluctantly came out only because he saw me. The staff member was carrying his front weight of his body by his COLLAR and his front legs were not touching the ground, in a sense choking him as he brought him to me. Gave me the leash and put his hand out to accept payment and grabbed it without saying thank you or anything to me. I will not be bringing my dog back to this groomer with staff that doesn't treat my dog well. read more

I will never go back! I was polite for each grooming and explained about my dog and my cut preferences each time I dropped off. I gave generous tips and also brought treats from Breadsmith. I had one bad cut on my Collie and and they were rude as Hell when I tried to explain. My sweet sensitive Collie also became traumatized after last visit. He is now afraid of grooming. Thanks a lot. Rude, bad service, my dog suffered trauma. read more

I noticed the first time bringing my dog here that he was really shaken up but I didn't think much of it since he's really timid. The second time I brought him I noticed a bruise on his neck when I was drying him off from a bath. Don't bring your pets here unless you want them to be mistreated or hurt. read more

Shaggy Dog Grooming - Pet Sitting Near Me - Osseo, Minnesota

Very disappointed. We were late to an appointment here and told if we arrived within 15 minutes they could still groom our dog. I raced over, we live about 15 minutes away, and when I arrive they told me sorry we were too late. I left my house at 10:45 and arrived at 11:00, that's 15 minutes. The women working told me I needed to be there by 11:00. On my phone it was 11:00. She said sorry, I won't have time to groom her. Not what she said on the phone. BTW - when I arrived they were not grooming any dogs and there was only one dog in the shop. No appology, no call. Just we dont have time now. I wish they had just been honest up front and saved me a drive to Maple Grove. This cost me time and gas. Not good customer service. Too bad because they do an ok job grooming. read more

we have been going here for the last year and overall had a decent experience until our last visit. My happy and outgoing pup was traumatized. I called to speak with the groomer and owner, but they only reported that "he did great, no absolutely nothing happened." My dog shudders and whimpers anytime anyone goes near him now which is 180 from his typical demeanor. I noticed a few knicks on his hind legs, but i can't imagine that that alone can account for his change in behavior. Either way, we will not be returning. read more

Traumatized my dog to the point where I almost couldn't take him to the groomer anymore. This is the only place we have experienced extensive issues and severe lack of transparency. My pup sustained multiple injuries that they clearly tried to cover up but of course didn't notify us (so we could monitor healing and assess any behavior concerns...) I am shocked this place is still in business based off of the horror stories I've heard from several others. I work in animal welfare and I tell everyone I know to avoid this business like the plague. Save your pet and bail now, seriously. You can contact me if you need details. Also, I had to go back in the salon and get my dog myself! Why? Because he was terrified and hiding from them... he doesn't even do that at the Vet! read more

We were getting great cuts until everyone quit and the owner thought she could groom our pyr. It was the worst attempt of groomer I have ever seen when asked why he was not cut the way he normally was all she had was had excuses . The owner is rude and unprofessional on all levels. Stay away from this place.. read more

Shaggy dog is the best, my pup sees Ashley and loves it! He is always welcomed and they are so good at letting him play until I'm able to pick him up! Highly recommend! read more

Shaggy Dog Grooming - Shaggy Dog is the best!!! - Pet Sitting Near Me - Osseo, Minnesota

Unfortunately they hurt my dog while grooming her and cut her ear. Things happen I get that but my dogs in pain and they didn't apologize they blamed it on her for shaking her head. We spoke to the owner and the groomer was there when my husband picked her up and no apology from either. We won't be going back here. read more

we have had nothing but good experiences at Shaggy dog grooming, I have seen some of the other bad reviews, but that has definitely not been our experience. Our cockatoo is cut to our specifications (and I am picky). he is happy when I pick him up never traumatized. I would say give it a try. read more

They left my puppy looking like a craft project. A 5 y.o. could have done an equal or better job. His beard was cut entirely assymetrically and his brows were a mess. The neck was shaved raw and the puppy was very itchy, 3 days later Im finding scabs all over :'''(. I took my puppy here thinking he will get spoiled but ended up being tortured. So sad!!! NEVER GOING BACK!!! If you are looking to spoil your dog, stay away from this place. This is not a good place, they are not profesionals! Wish I could rate them 0 stars. read more

Hi, Shaggy Dog is wonderful at what they do! They're always available when I stop in for my nails clipped. They are kind to me and gives me a treat for being a good dog! My mom loves this place as much as I do! ~Peterson read more

I've been taking my dogs to shaggy dog grooming for several years now and I can leave my dog there knowing when I come back and get them there not going to been all shaken up. My dog that I currently have she is skittish of other people and with the great dog groomers there they know just what to do to make her comfortable and she is always comes out with the biggest smile on her face. They do amazing job! Go Shaggy Dog!!! read more

We have been taking our Yorkie, Domo, to Shaggy Dog for over a year and every single haircut he has gotten has been fantastic, there are no stray hairs, the cut is very even and he gets compliments on his cut all the time. We wouldn't take him anywhere else! read more

Shaggy Dog Grooming - Our Yorkie Domo, just after his cut at Shaggy Dog. Check out how smooth his cut is! - Pet Sitting Near Me - Osseo, Minnesota

Tracy took care of me. Excellent service. Fast grooming! My dog was happy and definitely will be back !

I would give this place less then one star....I have been going there with my little dogs for some time...The store is close TO ME and at times they always did not make my little pups look good...sometimes came out ugly and I would have to continue cutting them myself at home. I returned this last week (11-20-2021) to pick up my dog's collar that they had forgotten to put on him and witnessed a horrible act of ABUSE being done on this beautiful Aussie dog. The dog was being drug across the floor by this one person (think Elaine) and had a thing around it's neck and she was holding onto a black bar chocking the poor dog and twisting the neck with this contraption. The dog was up on his heels in the air and whining and writhing to get loose (being chocked) and the look in it's eyes were so very frightened/scared by what was being done. The poor dog was trying to get away and writhing in pain I must emphasize. This is how she drug the animal to the back door. Then when she got to the door she kicked the dog in. Was wondering if using a dog lease was illegal for her to use!!. She came back to me huffing and her face was flushed and she was angry. I was parked outside where someone was trying to get around me so I had to leave. But when I got home I called them right back with the excuse that could they have the owner of this dog call me because I was interested in getting an Aussie and they could help. I wanted to tell them of the abuse to their dog. Well no one called and the next day I called and of course the girl who did this would not talk to me and they would give me no information about the owner. Of course they knew I saw this and were trying to avoid me. But they did say the dog was six months old. No matter what you don't do this to any dog. No excuses. She didn't get the response she wanted from the poor dog so she abused it. You use patience, treats, take the time to humanely deal with the dog, etc. who is scared by what is going on and by doing this you are making this poor dog afraid of groomers. Now I did follow up on this by CALLING THE POLICE who agreed with me thoroughly that this kind of treatment should not be done to any one's pet. The police did go to the shop. All I really wanted was to deal with this type of treatment with this unruly so-called groomer and to let the owner of that dog know what happened. It broke my heart to see someone do this to that dog. Obviously I will be going somewhere different of which I have been given several references. BEWARE OF WHAT GOES ON IN THE BACK ROOM. They are being treated with harsh treatment and in a hurry to get them done and collect their money. I'm ashamed of the other employees for not stopping this person for doing this. .Customers can say all they want but it's only words from the groomers...You don't know what is being done to your dog if it is skiddish, afraid of people, etc. ... the dog owners do not see what is going on when no one is around but I WAS I FORTUNATE ENOUGH TO BE THERE WHEN THE ABUSE WAS BEING DONE. Makes me wonder how my dogs were really being treated. Scary!! read more

I dropped my 5 month old puppy off for her first cut. The energy in the room was very comforting and my usually shy dog was happy to be handed to her groomer. When I came to pick her up she was happily bouncing around the room and was in no hurry to leave. This is very unusual for her. We already made our next appointment. I would recommend Shaggy Dog Grooming to anyone looking for a calm, uncaged environment for their fur baby. read more

I have been impressed every time with my dogs grooming receives from there. They seem to really care about the dogs and the detail to each pet. My dog is always happy there and makes a new friend. I would recommend this groomer to anyone new in the area or a recent pet owners. read more

Love Shaggy Dog grooming. After showing up a bit early at a large store groomer and finding my dog in a cage with the blow dryer blowing in his face I appreciate the pet friendly environment at Shaggy Dog! They are happy when I drop them off and look great when I pick them up. read more

I had the worst experience ever from this place. I had to bring one of my dogs in twice because they had made his hair very, very uneven. He was literally terrified to be left there again. My second dog had an appointment, so I dropped them both off. They stated that they were closed at 5pm and to be there on time to pick her up. So, I came to pick them up at 4:30pm figuring they didn't want to wait on me, and I could pick up my one dog. (Which his hair was worse this time than the first time they "groomed" him) The girl that was "grooming" barked at me very negatively saying "I thought I told you to be here by 5 pm, I still have a half hour left. Come back at 5 when I am done!". Okay then, so I left and came back a half hour later. My husband went in to pick her up and the groomer waited until it was exactly 5pm to give us our dog. She asked him if she was a girl or boy. I'm sorry, but if you are grooming a dog you should be able to tell if the dog is a boy or girl. And he had to ask if he could have her leash, she was put off by him asking for the leash. We were also quoted the wrong price for grooming. They had said it was $48 plus tax for each dog. I paid $107 with tax for both.....Math is not there strong suit either apparently read more