Lunch time is burger time for FRANK ! Being at Alderwood Mall left me no choice cause SHAKE SHACK screamed my name with a VENGEANCE ! Ok, so I clear through the dry ice haze and order on the iPad screen for the grindz.. Furiously I type in cheeseburger, crinkle fries ( MY FAV ) and Fanta Orange soda ! Truly a rock star meal in my opinion but hey I am what I am people. [[HIGHLIGHT]]Lucky for me I found a table located near the windows and waited patiently.[[ENDHIGHLIGHT]] My order arrived and as I marveled at my meal I jumped in after a few pic's for YELP... One hand on the burger and the other on tasty beverage to wash it down with... After masticating my way through the burger it was time for some salty crisp crinkle fires. Prior to sitting down I pumped some ketchup into containers for those fries for dipping so yes I planned ahead folks.. By this point I'm in burger heaven, cause I'm switch hitting between fries and burger and loving my lunch.... Folks you may wonder how I washed it down , well a big straw goes along way! Needless to say my Shake Shack meal was a huge success! read more

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Not sure what's going on with other people . I've never waited in line for food here! Burgers are good, but they are greasy! french fries are kind of love ok ! I wanna try the one in Kirkland because I have a feeling that one's better. read more

Finally tried Shake Shack. Loved the burger with cheese, spicy peppers and bacon! Meat flavorful and tasty. Not a fan of crinkle fries but for that type, they were better than others. David was the counter guy who gave exceptional service. Got us water while waited for food. Finished cleaning table for us. Had only been there about a week. We will be back! read more

Shake Shack Alderwood location is extremely convenient and offers excellent convenience. I placed my order ahead of time upon arrival the order was ready, with napkins and additional condiments. Customer service was excellent! [[HIGHLIGHT]]The restaurant is very accommodating to all party types especially those if you have children.[[ENDHIGHLIGHT]] There is ample parking, but be mindful of the entry and exit points (multiple sings are marked, but I saw several customers get confused.) Great location, customer service, and quality food! read more

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The food at this shake shack is very good even though the portion sizes are smaller than a normal burger. The shakes were also very good especially the new Dubai chocolate shake. It took a while for them to get our food since shake shack is technically a fast food place. [[HIGHLIGHT]]The vibe in the restaurant is very cool with the wooden tables and dim lighting.[[ENDHIGHLIGHT]] Overall a great place if you want a classic burger. read more

After the initial insanity when they first opened here in Lynnwood, it's seems they've finally pulled it together. They even have a a great vegetarian option (fried portabella mushroom burger) and the fries are also delicious. I haven't dined-in, so I cannot speak on the ambience, but their service has definitely improved at the drive-thru. Well done, Shake Shack, and thank you! read more

[[HIGHLIGHT]]This place was super busy when I went during lunch. That's a good sign.[[ENDHIGHLIGHT]] I placed my order through the app. Got a shack burger and fries. Even as busy as they were I got my order in the timeframe that was estimated through the app. The fries were crispy on the outside and soft and pillowy inside as they are at other Shake Shack locations. The shack burger was delicious. A wonderful fluffy bun and the soft melty cheese always shines through. Overall, meets my expectation for a Shake Shack. read more

Terrible drive thru experience- once we placed our order there was three cars in front of us and took almost 15 minutes to get our food. The first car should have been asked to pull forward to speed up the rest of the line. No reason to wait that long. When paying with Apple Pay you should not have to hand your phone over to pay- it was handed back wet and the worker did not change their gloves before handing us our food. read more

I have been trapped in this line that hasn't moved in 20 minutes! is it too much to ask that they actually serve their customers; i can't imagine what could possibly take so long! Update: I finally got to the order window and the person who took my order was quite rude. I can't understand how after all this time nothing has been addressed and/or changed but this is outrageous read more

Shake Shack Alderwood - line after waiting 20 min - Fast Food Near Me - Lynnwood, Washington

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I'm not totally sure why this place gets quite a bit of hate. Every time I come here it is super busy, but the waiting time to get food isn't bad at all. The staff is always working at an efficient rate to get the food out and turnover tables. [[HIGHLIGHT]]The one thing I will say is the cleanliness could be a bit better, but I wouldn't call it bad but needs work.[[ENDHIGHLIGHT]] As I said there is always people coming in. read more

First of all, there is ALWAYS a wait. Despite this we have come by, several times, as I cannot get enough lemonade and chocolate shakes. However, today after telling the gal serving us that the lemonade was 100% made with a rotten lemon and I wanted a refund, they got a manager to do it passively aggressively telling me that they cannot take the lemonade back. They didn't care it was rotten and I witnessed them continue to serve the lemonade to others behind them. Disgusting. In other cities, even downtown, Shake Shack is great. In Lynnwood? It's trash. read more

This was my first time coming here, when we came up to the window the girl that was running the cashiers was in a bad mood I let that slide because I also work fast food and I understand. After that she handed are drinks they all taste expired, if I am going to pay (76$) I expect high quality drinks &food The burgers looked like they just slapped on ,this Iisn't McDonald like I said i work fast food and if I see food that's doesn't look well to me or ik something is expired I WILL NOT HAND IT OUT anyways I just don't recommend this place!!!! read more

Shake Shack Alderwood - Shack Stack - Fast Food Near Me - Lynnwood, Washington

I've waited to try this place out because of the lines. I don't understand the hype! I ordered a single shack burger with fries and added cherry peppers for $15. The burger was very basic, and the patty was extremely thin. They added a ridiculous about of peppers on my burger with the juice- my bottom patty was so soggy, I couldn't eat it. The fries were good. Your basic crinkle fry. Overrated. Definitely won't be eating here again! read more

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DO NOT go through the drive thru. Once you've entered, you will realize you've made a terrible mistake. Then you're STUCK and hungry. As I am writing this review right now. I hired a babysitter for 2 hours tonight and 45 minutes of my night was spent in a shake shack drive thru. Never again. I don't care how much I'm craving beef, a burger, or even some kind of food. Shake shack alderwood should call one of the nearby chick fil a's and ask them how their customers wait in the drive thru for no longer than 5-10 mins. This is ridiculous! read more

I had to wait for my burger around 40 min and then I get notification that it's ready and on the way to the table , I had to wait another 10min and I tried to ask the man on the counter about my food and he just ignored me like I am talking to the wall read more

HORRIBLE. waited for our food for one hour when it was just me and my mom getting one burger each, not even drinks. [[HIGHLIGHT]]Busy loud and not clean.[[ENDHIGHLIGHT]] Honestly need to do better we were in a rush and this is "FAST FOOD" so make it faster. read more

Shake Shack in Lynnwood has a drive thru and is usually pretty busy. When I went in there wasn't a line and out food came out in about 5-10 minutes. The inside was clean and they made sure to keep the tables clean and clean up quickly. The service was quick and efficient. The only thing is that we had to go up to ask if our order was done because they weren't calling out numbers or names. read more

Shake Shack Alderwood - Fast Food Near Me - Lynnwood, Washington

I'm a fan of Shake Shack! While it's not my go-to burger place (not sure I even have one), I always enjoy a visit. Recently, I stopped by the Alderwood location and used their self-service station to order. I went with a 'Shroom Burger, a Black Truffle 'Shroom Burger, and fries to share. First off, I love that they have crinkle-cut fries--more surface area for ketchup is always a win! I also appreciate that they offer vegetarian options. The 'Shroom Burger is such a treat, stuffed with gooey cheese that makes every bite an explosion of cheesy goodness. The buns are soft, sweet, and remind me of Hawaiian rolls, which I absolutely love. While I was definitely eyeing their milkshakes (hello, Apple Cider Donut Shake and Chocolate Yule Log Shake!), I couldn't quite get past the calorie counts. Maybe next time! The food is brought out to your table, which is a nice touch. This location gets busy--when I visited around midday, nearly every table was occupied. Shake Shack continues to be a solid choice for a casual, satisfying meal, especially if you're looking for vegetarian-friendly options. read more

Shake Shack Alderwood - Two Shroom burgers with crinkle cut fries and iced tea - Fast Food Near Me - Lynnwood, Washington

Fries were cold and it just wasn't good. The price isn't worth it. Also, I asked t for subtractions but they added the stuff anyway. read more

Shake Shack Alderwood - Fast Food Near Me - Lynnwood, Washington

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This place is always hit or miss for me. [[HIGHLIGHT]]There were only a couple other tables occupied so it wasn't busy.[[ENDHIGHLIGHT]] The feature burger was sold out. The wait for our food was long. The burger I got was lackluster. Our lemonade was made without any sweetener and tasted like water. The kitchen staff were very loudly yelling curse words. read more

Waited over 30 minutes in the drive-through like a schmuck at 2 in the afternoon. I won't be back.

This is still possibly the worst shake shack in the nation. The slowest ever. They must hire the worst staff and managed by idiots. Terrible! read more

[[HIGHLIGHT]]Place is filthy.[[ENDHIGHLIGHT]] Food is low quality and way overpriced. So many better options! [[HIGHLIGHT]]Lunch time and no one there and I see why.[[ENDHIGHLIGHT]] read more

Horribly slow, literally 30 min with no one in line. Could use a change in management.

Yum yum yum yum yum yum yum... hope y'all understand. That double avocado bacon burger with the spicy fries and banana pudding shake with no whip... got my whole paycheck. They expensive but they try to offer other deals.... shake shack lower them $30.00 combs... yum yum yum yum... read more

Visited Shake Shack yesterday for the first time and we were pleasantly surprised. Since the restaurant is right inside the maill, parking is plenty. The order process was simple, easy and quick using the kiosks. [[HIGHLIGHT]]A lot of seating and type of seating to choose from. They've got booths and tables so good for families as well.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The place is well lit and clean.[[ENDHIGHLIGHT]] The food was fresh and yumm. It's funny coz we were joking that the buns were smaller than the patties which is how I personally like it. The fries were crispy and tasty. Will surely be coming back here. read more

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In one word: NASTY! Food was cold yet overcooked. Had to return the burger as the bun was soggy and cold, yet burger so overcooked it made me gag. When I took it back to the counter, they handed me another one about 1 minute later (same batch?) also cold and disgusting. The onion rings were broken and so greasy with a pile of oil on the tray. Might as well ordered chocolate milk because the shakes were so thin. Another customer we saw returned his burger because there was paper imbedded in the burger. All together BAD, wouldn't go back even if it was free. p.s. ONE burger, ONE order onion rings and 2 milk shakes were nearly $39.00. Bonus: 1/2 hour later we both had diarrhea. Thanks Shake Shack, you ruined our day! read more

[[HIGHLIGHT]]Nice clean place.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Plenty of seating for all.[[ENDHIGHLIGHT]] Food was great and the service is excellent. The prices for all the food is too much. My cheeseburger for $7.50 for a dinky burger is way too much. I won't go back since I tried it. Too much money for the food. [[HIGHLIGHT]]Busy place but those people may not return.[[ENDHIGHLIGHT]] read more

We sat in the drive through for over 30 minutes there was nothing fast about this. Never have I sat in a line this long for "fast food" 55.00 for 3 burgers and over 30 min wait read more

Well, [[HIGHLIGHT]]the place is now cleaner[[ENDHIGHLIGHT]] the food is not better. The hamburger was so soggy overcooked and way too overpriced. read more

I'm literally craving their burgers all the time and yes it's small and expensive compared to other spots but Take my money tho cuz it's so good. They do need to improve their service. It can be slow at times and I think more than once their drive thru lanes were closed. Honestly expect chic fila kind of treatment when paying premium dollar for fast food lol we got tea last time we came here and probably could have done without it too. Next time will just stick to the burgers read more

Shake Shack Alderwood - Shack Stack Frozen Custard Organic Iced Tea - Fast Food Near Me - Lynnwood, Washington

We were in the area and decided to try this place out for dessert tonight. There was a line to use the self-serve terminals when we entered, and we noticed that one of the three was broken. After a few minutes, however, we were able to order two shakes, but were disappointed that all of the nondairy options that were shown on the big menu were not available. Our son has dairy sensitivities, so this was a bummer. There were less than 10 shake flavors and types available. Not a huge deal, but we did notice that we were charged an 8 cent bag fee although we didn't get a bag. Maybe it was because we said it was for take out. The donut and peach shakes were tasty, but fairly pricey for the one size cup they had. It cost $15 for two shakes with nothing special added. We liked the sprinkle topping on the donut shake and real peach chunks in the peach shake. I don't think this is a regular place we would go to especially because it was pretty busy, pricey, and not that different from other fast food places in the area, but it was okay for an occasional treat. We haven't tried the burgers or the fries, but they did look similar to the Ranch drive-in in Bothell in size and price. read more

Shake Shack Alderwood - Donut sprinkle shake - Fast Food Near Me - Lynnwood, Washington

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I'll start by saying, I have had great experiences at Shake Shack in other locations (e.g. Las Vegas). So it came as a surprise to us that this particular restaurant was absolutely terrible in terms of quality, quantity, and value. The food was cold. The fries and burger were meager. And the cost was shocking, considering it was more expensive than Five Guys, which is far superior on all counts. I can't imagine this location surviving unless things change. read more

The wait in the drive thru is excessively long. We waited over 45 minutes today to get an order of 3 cheese fries.

Im not sure if its just this location or the whole chain, but the food terrible. I ordered the chicken sandwich and aside from the chicken itself, the rest of the sandwich was disgusting. First off the sandwich was so squished that it looked sat on. The lettuce was brown and slimy and the entire thing was cold like it had been sitting somewhere for 30 min. The cheese fries were also cold and the concealed cheese wiz was vile. And did I mention salt? It looked like the lid of the shaker came off with the amount of salt on these. The shake was fine, not great but fine. I threw at least half of the meal away. The salt was burning my mouth. This was a waste. [[HIGHLIGHT]]The restaurant itself was crowded and seemed to be in a state of complete chaos.[[ENDHIGHLIGHT]] I wont return. Ew. read more

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Never again! The drive-through wait was about 25 minutes. The burger was surprisingly small, and paying over $17 for a combo, really? That's sit down restaurant prices not fast food. I won't be returning. read more

My first and last time going here. Sat in the drive thru for way too long. They should have sent the car in front of me to a waiting spot. My fries were not fresh and the burger cold. For the price, absolutely not worth it. read more

The good: Burgers are very tasty, as well as the onion rings and fries. My daughter had a seasonal French onion soup burger, and I was wishing I got that too! The Bad: Very pricey, and the burgers don't include fries. Service is very slow; we waited over 25 minutes for 3 burgers. Also, parking is messed up. The drive through goes into the parking lot, and because of the slow service, the drive through window backs up and people parked in spaces have to wait for the drive through line to move before they can back-up. As an alternative, go to Blazing Onion at the mall, and save a dollar or two for the burger, which will also include fries. read more

Alright I was hesitant to try this location based on the reviews. I've been to Shake Shacks all over the states and London and have yet to encounter a drive thru location - which is nice but clearly has some kinks to work out. (There's a chicken place down the road that has it dialed in ) I arrived at 7:24 on a weekday and almost went inside but the line was only a few cars from the ordering box so figured I'd be okay... wrong. I didn't get thru the line and have my food until 32 minutes later. Now, I will say the food was super hot and delicious. I got the shack burger + onions, fries and a vanilla shake... came out to $19 something. The consistency is there for the other locations I've been to but it is a bit pricy. (What isn't?!) I did notice while waiting at the window for a while that many of the kids working there looked a little lost on what to do. I saw several that were standing in a waiting pattern. May just need a strong manager to step in and take control of this location. I will say the few guys I did talk to were very friendly and apologetic for the wait. I'm sure it'll improve eventually. read more

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The Shake Shack at Alderwood has been opened nearly 6 months ago, yet they are still struggling with team management and providing decent customer service. I was excited to try this place in October 2023, and I ordered the Shack Stack and Apple Kiwi Lemonade (a limited item from a few months ago). The food took a while to come out (around 30 minutes) and at the time I felt it was related to the lack of staff. I love the quality of the burgers here because the stuffed Shroom patty is so unique to this burger place, it's my absolute favorite. Although I must admit the burgers here are more pricey to other fast food spots. The lemonade was very sour and bitter. The flavors in the drink did not taste like apple or kiwi, it was simply a bad lemonade. I have given this location another chance at my most recent visit, but ultimately, I will not be coming again until they improve their team management and customer service quality. read more

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