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    Shake Shack Mall of America

    3.2 (310 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

    Shake Shack Mall of America Burgers Restaurant Photos

    SHAKE SHACK MALL OF AMERICA ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Classy
    Good for groups

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    ShackBurger-
    Lauren H.

    The ShakeBurger was pretty good, but I'm not sure they are worth the price. My daughter loves their cheese fries and it's one of the few restaurants that my entire family enjoys, so they get points for that. Service was friendly, and I love that I can order from the app while we're walking in from the parking ramp and reduce our waiting time. Ambiance is classic mall restaurant vibes, but I do appreciate that they have free tap water available.

    This is probably what the employee sees.
    Billy M.

    Well, unfortunately, I am unimpressed. I must say the ambiance was quite enjoyable. However, their level of customer service did not reach my expectations. When I ordered my yellow rejuvenation fluid, I grabbed a table about 20 feet away from the register. When they made my drink, the lady clearly may have had some chronic fatigue or blindness. Because my pal waved our number in the air for a painful 60 seconds, and she still couldn't find us! It resulted with me needing to get off my comfortable seat and grab the drink for my self. Also, the drink was mediocre.

    Nina D.

    Been here a few times and each time I'm a bit annoyed mostly due to service. First time I ordered burgers and they came out with the wrong toppings. I did get them replaced ith the correct toppings, but it took some time and by then everyone else was done eating. This last time I came in just for some if the custard icecream. Ordered 3 of them. The wait took forever! The place wasn't even that busy. Week night around 730. I eventualky walked up and saw my 3 custard icecream cups were sitting in back while the lady kept filling up other orders. I found a manager and asked if he could at least bring me the icecream before it all got gross and melted, which he did. I was more annoyed because my icecream was already melting. Who likes slow service and melted icecream? As far as space, ample seating. You take a number after ordering on their kiosk and bring to your table. Then they bring food to your table.

    Chicken Shack x2
    Kristine S.

    Walking around the Mall of America, hubby and I worked up an appetite. It had been about a year and a half since our last meal at Shake Shack in Tampa, FL so we decided to order a couple chicken shack sandwiches. We easily placed our order on the kiosk and luckily found a table close by. They were super busy so it did take a little while to get our order. Our chicken shacks came out hot and fresh. The chicken was juicy, breading was crunchy and flavorful. I especially loved their potato bun and pickles. Shake Shack is always a great choice!

    Welcome to Shake Shack.
    Joel H.

    OMG... Please don't tell me that you have never had a Shake Shack burger... Please! This incredibly tasty piece of meat with cheese on their signature bun is nothing less than awesome. It's all about the taste, and a Shake Shack burger comes with plenty of it. Even their shroom' burger was a tasty fried breaded mushroom with cheese on the same signature bun, or as their menu says: Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, ShackSauce™." It was awesome. No line at the Mall of America, but... still after a small wait for them to catch up with all the orders before me, I got my food. The team members are always smiling and friendly and I can not imagine the pressure that they go through. I went with a double cheeseburger here.. Woo Hoo I tried something new this time... I love their burgers, team spirit and great business model. KUDOs to the team at Shake Shack.

    Single cheeseburger
    Brandon W.

    The service was really good. It only took like 10 minutes to get our food and the place is really nice and the food is really good and Very clean inside.

    very nice food good customer service overall good food aswell I would recommend 10/10 food and good waiters

    Shack burger and fries
    Shawn B.

    Delicious burger and a pretty good deal at $10 for burgers and fries at the MOA. Burger had a nice sear and great flavor. Crinkle fries were hot and flavorful as well. Guy that delivered food to our table was very pleasant and lots of people watching while eating. A great stop!

    Bummer overcooked fries
    Cicely K.

    I was at this location last month and the service was good; this time not so much. I'm wondering why everyone looked so sad to be working there? No one smiled, the people cooking must have been bored because they were just standing around, and the expo person was not very quick. I hope they improve their customer service experience. Also, my fries were pretty overcooked when I didn't ask for it

    Menu board
    Sarah E.

    Meh. I wanted to love the famous Shake Shack and its burger but I wasn't overly impressed. I felt like I got an ok burger with partially wilted lettuce and a decent iced tea. Service was fast and friendly, but the ok burger weight have me running back here with all the other options at MOA.

    Mushroom Burger
    Stacy K.

    I was intending to go to a different restaurant that is actually across from shake shack but when I saw their prices, I turned around and saw shake shack. Since I don't eat meat, I checked the menu for meatless options. The only option I saw was the mushroom burger. I ordered the mushroom burger. The burger was good, I would buy it again. The customer service here wasn't bad, and I don't think their prices were that bad either. I would definitely go back for meat less options.

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    4 years ago

    Shake shack has the best burgers and shakes I've ever had. The chicken is very crispy and it comes with all the toppings that you would want

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    Page 3 of 8

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    NorthStar Tavern

    4.0(248 reviews)
    5.5 mi
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    Wanted to grab dinner nearby for in-laws anniversary and this was did not have a wait for a…read moreSaturday night dinner. The ambiance is like a bar-restaurant. They have pull-tabs! We were seated right away. They have TV on for sports and it can be quite loud (as expected) We did not expect it to be as loud since we had a baby with us. Bring headphones if you have a baby. Service was fast. Our server checked on us many times to make sure we were taken care of. Great service. To the point that I just finished my plate and he instantly took the plate away as well. lol Food all tasted good. Zucchini fries is soft in the inside and a little crispy on the outside. I wish it was crispier. Brussels sprout was good but a little burnt. Fish is crispy and good. The burger was good as well. Price is reasonable. Definitely worth going but just mind the loud ambient

    A little torn on NorthStar Tavern, the space is great and the menu/bar has a ton of options but…read moreafter that it fell a little flat. We saw the burger of the month in December was a tater-tot hotdish burger online and man did it look like a 10/10. We drove about 30 minutes and ordered two along with a past and red sauce kids meals. While we waited we ordered a flight to try several options: the peanut butter bear was amazing, the cider / seltzers were good (Sherbet was the best) but the sugar cookie was meh. Once our good arrived a was already bummed as it didn't look like the photo. The burgers weren't cooked to order and overall there wasn't a lot of flavor for a burger with so much going on. I felt like it needed more goop....that's the best part of a hotdish, the glue. The past with red sauce wasn't well received but kids are kids. It didn't look amazing, but I didn't except much. With the menu being as big as it is I wouldn't mind coming back and trying something else, but I'm not in a rush to return.

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    4.1(211 reviews)
    3.8 mi
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    The wife and I decided to stop in and give Sandy's a try for the first time. It's a smaller…read moredive-bar-style spot with very reasonably priced food. We grabbed a seat on the patio since the weather was nice, and the staff was friendly and attentive. Service was quick, and our food arrived in a timely manner. I ordered the Sandy Signature Burger with fries. The burger had great flavor, the onions were cooked perfectly, and the cheese was melted just right. The bun held together well from start to finish, which is always a plus. At only $9 for the burger and $13.75 with fries, it felt like an excellent value and was the perfect amount of food. My wife ordered the Sandy Sizzler with tots, and here's what she had to say: "This burger was juicy and flavorful. The seasoning was spot on, enhancing the beef without overpowering it. The jalapeños added the perfect amount of heat, while the chipotle mayo brought a smoky, creamy kick that tied everything together beautifully. The crispy tots were the perfect side--golden, crunchy, and cooked well. While the portion wasn't huge, it was just the right amount to complement the burger without leaving you overly full." Overall, we were pleasantly surprised. Good food, friendly service, fair prices, and a relaxed atmosphere. We'll definitely stop back if in the area.

    I had the best time ever here! I hadn't felt so truly welcome in an establishment in a long time…read more The bartender, manager and server were like hanging out with family. Thank you Kyla, Kevin and Anthony Also, great prices and yummy food! The bar is right at the front when you walk in and the restaurant portion is behind. It's pretty big inside and they have the fun claw game where you pick a prize!

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    Matt's Bar - Jucy Lucy Burger (~$11)

    Matt's Bar

    4.1(2.2k reviews)
    5.9 miPowderhorn
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    The best burger in the world!!! I get the grilled onions in it extra extra. They do not do raw…read moreonions here or vegetables lol I always get the double cheese cheeseburger. This place is a cash only place I think. Well, I've only paid cash when I come here for many many years there was a sign cash only. They might take credit cards now MAYBE I'm not sure but if they do they might charge you a kajillion dollars for the fees lol. Just pay in cash. Bring lots of cash cuz you're gonna want to try the double cheeseburger AND the famous Juicy Lucy. I don't ever get the juicy Lucy because it comes out to piping hot and I don't wanna wait 10 minutes to eat my food lol. Their french fries are just like McDonald's french fries but it taste a lot more fresh. It is so good. You're gonna want to get a full basket. There's always a line out the door so you gotta come here real early.

    Finally got to try the iconic Matt's Bar and my first Juicy Lucy! The burger was absolutely…read moredelicious (I got it with grilled onions) - and I appreciated that our waitress told us to take a small bite first, as the cheese was basically molten hot. However, it was a great burger. Between myself and two others, we just shared an order of fries and it was enough - but we do wish they were salted better. We were lucky to get a table right away, but there was quite a line out the door on a Thursday night once we left. We got drinks right away, but the burgers and fries did take quite a bit of time to come out (which for a very limited menu felt odd). Overall, fun environment and good burger!

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    Matt's Bar - Jucy Lucy Burger (~$11)

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    Burger Burger

    Burger Burger

    3.4(255 reviews)
    0.1 mi
    $

    Burger Burger in Mall of America was a really pleasant surprise. I expected it to be more…read moreexpensive, but the pricing was actually pretty reasonable. When you walk in, there is a separate seating area from the main food court, which is nice. Service was good, and there were a lot of burger options to choose from. Not as many as a place like Five Guys, but still plenty. I also liked that you can add a fried egg to your burger, which you do not see everywhere. I ended up getting a triple cheeseburger with a fried egg and caramelized onions, and it came out to around 13.50, which felt fair. I did not get fries, but they bring your food out to you once you sit down. The seating is pretty standard for a burger spot with simple plastic chairs. The burger itself was really good. The meat had a nice sear and did not taste steamed, which made a big difference. The bun was soft with a slight sweetness, and the caramelized onions and fried egg worked really well together. If you are looking for a solid burger spot in Mall of America that is not overpriced, this is definitely worth trying.

    They are located in the central food court inside mall of America near the amusement park. It has…read morean industrial look with concrete floors. It is decorated quite simply with tables and chairs and they mostly have chairs on one side and bench seating on the other. You order at the counter, they give you a # and they bring it to your table, even if it's takeout. If you dine-in, you can refill your own drink of Pepsi products. They surprisingly have a lot of vegan choices including Impossible patties, vegan cheese and vegan buns. This location does not have adult boozy shakes.

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    Burger Burger - "John Wayne" cowboy burger with bacon, cheddar, and onion rings, buffalo dry dip, and a Diet Pepsi (no coke). $39 with tip for both meals

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    "John Wayne" cowboy burger with bacon, cheddar, and onion rings, buffalo dry dip, and a Diet Pepsi (no coke). $39 with tip for both meals

    Shake Shack Mall of America - burgers - Updated June 2026

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