Great service and a great sandwich! I stopped going to the Firehouse Subs closer to my house because the service was lacking and they often had problems - broken oven, out of ingredients, understaffed, etc. This place looked busy so I thought I would give it a try. This location is excellent! My sandwich was made quickly, friendly counter staff, clean restaurant. I will be coming to this location again! read more

Thankful for the kind people at Firehouse to offer a free sandwich to vets on Veterans Day! Took advantage of the deal and got a tasty veggie sub. Packed with flavor with lots of peppers, cheese, lettuce, tomato, mushrooms, the whole works, and nicely toasted for the cheese to melt. Counter service was very friendly and incredibly fast! There was a steady lunch rush inside but nobody had to wait too long. Took mine to go, but plenty of clean tables for dining in as well. read more

Firehouse Subs - Veggie sub - Sandwiches Near Me - Richfield, Minnesota

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Firehouse subs unfortunately continue to disappoint me. I really want to like it, but the taste is just so off to me. I think I'd like it if they had more options to get cold subs, but the subs are always melty and loaded so high with toppings that it falls apart and is the messiest food item I could think to order. We got these the other day via delivery and I won't make that mistake again. After they slightly cool, they are soggy and just bad. Maybe the trick is to not get delivery? Or if they had an option to get a cold sub other than tuna? The medium is way more than enough food, the large could feed an entire family. Much prefer any other sandwich over this place. read more

Firehouse is probably my favorite sub shop. This location is usually clean and overall decent service. I get a turkey sandwich with a few mods. I will say it does take a while to get sandwiches most times as they are toasted. I actually don't like my sandwiches and toppings warm but firehouse is the only place I'll eat it that way and it's so good. The medium size is a perfect portion. I think everyone should check them out. read more

One of the best places to get a hook and Ladder sub! Maybe the only place, Everything is so fresh and tasty!

Service: great, friendly service Food: I don't have a frame of reference as I normally would not order a meatball sub. There was something appealing to the idea of a pepperoni pizza, meatball sub that I just had to give it a whirl! This sub did not disappoint! The quality of the beats were very good, and the flavors were all spot on. Value: Hmm... well, I did not find it to be a great value. However, I would get it again if I really had a craving for it. read more

Firehouse Subs - Pepperoni Pizza Meatball Sub Medium - Sandwiches Near Me - Richfield, Minnesota

Why has it taken me this long to try firehouse subs?!? The subs are BOMB! I ordered the Cajun chicken sandwich and my oh my it was so good. The perfect level of spice on a warm toasty sandwich..yum!! There are 3 sizes of subs. S, M and L. I went with M and it was way more than enough food for me. The food itself gets five starts but the service wasn't exceptional, which is why I lowered it to four stars. However, someone could have just been having a bad day. I will absolutely be back for more-the food was so good. read more

Firehouse Subs - Cajun chicken sandwich - Sandwiches Near Me - Richfield, Minnesota

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I don't normally review fast food chains but I felt this was necessary. First of all I was torn between giving this 2 stars or 3 but due to the quality of the food I decided on 3. I've tried 4 or 5 different subs and 2 or 3 sides, all are excellent and the prices are slightly on the high side but the poor service I recieve each & every time makes me question why I go back. Every time I go there the girls behind the counter act as though I'm a bother and generally seem like they would rather not be there. Better training would really make Firehouse subs a 5 star type of experience, but until then I may or may not go back. read more

Ordered sandwiches through a delivery service. Sandwiches were fine, but food poisoning that sent my wife to the ER that night and had me on the toilet much of the next night wasn't so great. read more

Best subs I've ever had. I've been there four times and been happy every time. Th. Sammy's are always fresh and perfect

The sub sandwich could be considered the ultimate on-the-go sandwich. A modern day evolution of the Italian American hoagie, there are now several established chains in the market. Having eaten at all of them, I can honestly say Firehouse is the clear winner. Goodbye Subway, Quiznos, Wich wich, Jimmy Johns, Jersey Mikes, Capriottis, and all the rest! My go to subs often rotate among three kinds, my mood ring of sub sandwiches. The New York Steamer has everything I love from Pastrami to Corn Beef, and the Italian is always a classic. When they have it I grab the Smokehouse Beef and Cheddar. Make sure to check out their limited special menu as well. They can be hit (Cuban Sub) or miss (Gyro Sub). A lot of times I grab a bowl of their chili and a brownie for the road. Happy munching! read more

I Grubhub my order for the Club sandwich with chopped pickles, jalapeños and extra cheese. I wish or might ask to get the bread toasted next time, because the bread was a hot sandwich, and the bread was soggy some. But otherwise two oatmeal raisin cookies and a brownie. Plus chips too. I ordered a large sandwich and it was too and delicious. Total $15, with discounts & tip! read more

Firehouse Subs - Club Sandwich with extra fixings - Sandwiches Near Me - Richfield, Minnesota

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I food was OK but was spoiled by the rude customer service girl. This was my 1st time at firehouse subs and the 1st time going the worker acted like I was bother her .I trying to get more help and couldn't. I probably won't ever go back. I couldn't try to enjoy the food after having such poor service. Yhe worst service ever read more

I thought I'd try this place out since it's really close to where I live, so I went there tonight around 6pm. There were maybe three customers in the place, and I only saw one guy behind the counter working. So I ordered a sub, and he asked what I wanted on it. i asked what my choices were, and told him it was my first time there. Long pause....... you could tell he wasn't really in the mood for me tonight lol. He told me about toppings, I gave him mine and paid him. Cool. When it was finished he called me up by name (which is nice), gave me my bag with a sub in it and told me to have a good night. There were no napkins in the bin and I asked him were there any more napkins. He pointed to a stack of bathroom paper towels and explained that they were out of napkins. Seriously? Okay not his fault, but really?!?! Whatever, I walked home and when I got there the bag was already leaking oil and vinegar; I opened it up and that was because the container the sub was in was on it's side. The dude couldn't slide it in the bag upside I guess. The sub wasn't bad. I guess I've had better. The service at Jersey Mikes was way better, and they seemed excited to have a new customer! Sorry to compare but it's hard not to. Not sure I'll be back; it's a little pricey, although I understand that some of the profits go to a good cause. read more

So, I just opened up my sub getting back to my office, only to find that my sub was made completely wrong. I ordered the New York Steamer, and I asked for that with lettuce, tomato, onion, mustard and mayo, i.e. "fully involved". Well, I just opened up my sub to find that they only put mayo and mustard on it, and I don't even see any provolone on the sub! My office is 30 minutes away from this location, so its not like I am about to drive back today, but I am thoroughly disappointed. I guess next time I go to this location, I'm going to have to open up my sub before I head out to make sure that they made the right sub and made it the right way. If I'm going to pay $10 for a take out sub, I expect it to at least be the way I requested... I have an appt there next week. So, National review person, if you want me Togo back and give this location an actual local review, get me a replacement sub for my failure that I ordered. I read more

I love subs. I rank them next to pizza as great all-in-one meals for meats, veggies, and carbs. This particular location is found inside a plaza at 66th and Lyndale in Richfield. Lots of parking is available, and it even has a few dedicated spots for those who want to order out (15min max parking). The menu has a lot of sub options and there are pictures of each one to help you make your decision. They come in two size options, 8" and 12". I really like the 8" option. I usually go to subway and find 6" to be too little, and 12" to be too much. So 8" is just perfect. I went with the Italian sub with a chips and drink combo. They have one of those new soda dispensers where you select from a touch screen and they can make dozens of custom options by adding extra flavors like cherry or lime to your regular soda. The sub took a little longer to make than most places, which is why I took off a star. They really weren't even that busy. Oh and their prices are a bit higher than an average sub place. One highlight is that they offer a selection of hot sauces to spicy up your sandwich. The other reason I took off another star was because they tv's they had were place way high up near the ceilings and not that easy to look at. They also looked smaller since they were so high up. The bathroom was clean and is a private, one person use room. read more

Firehouse Subs - Sandwiches Near Me - Richfield, Minnesota

Took the other yelpers advice and ordered 3 smokehouse beef and cheddar brisket subs. Ordered in médiums for 6.99 each. I had lunch earlier so was still Kinda stuffed so ate 1/2 of the sub. Very delicous and you even get à pickle spear. I might order next time and hold mayo. Supper tonight for husband and son. They said they can be microwaved but will probably put in the oven à short time. They also have the make your own coca cola soda your way for pop drinkers. read more

Firehouse Subs - Richfield Fire Rescue mural as depicted on wall at Firehouse Subs in Richfield - Sandwiches Near Me - Richfield, Minnesota

I typically avoid fast food, but make an exception for Firehouse Subs. Conveniently located next to LA Fitness, it's a quick way to fill my hungry tween after an hour of intense exercise. Firehouse is clean and inexpensive with tasty food and quick, friendly service. My favorite is the Smokehouse Beef & Cheddar Brisket (hold the mayo & bbq, add fried onions). I also appreciate having 3 size options for subs because, while I would *love* to scarf down a 12" sub, a person my size really only needs a 4". Usually :). read more

With so many subway sandwich shops doing great things with vegetarian subs, I expected a bit more. Hands down worst veggie sub ever. Tossed some peppers, lettuce, tomatoes on bread , with a tiny bit of cheese and called it good . They could take a lesson from Eberts and Gerberts or Jimmy Johns. read more

We had seen commercials in Rochester for Firehouse Subs, so we were eager to try them when we visited the cities! The food was OUTSTANDING!! Perfectly made, toasted and DELICIOUS!! Please please please come to Rochester!!!! We loved the mission of helping those who help us and look forward to visiting again!! Love!!!! P.S. We met the owners and they were so friendly and nice! The gentleman suggested a pepper sauce that was also outstanding !! Great lunch all around!! read more

Firehouse Subs - Birthday boy at Firehouse Subs! - Sandwiches Near Me - Richfield, Minnesota

So I ordered online and when I arrived to pick up for curbside delivery they never heard of me. I even had the email notice of my order.

The ingredients are of ok quality, but for some reason the hot subs are always soaking wet.

Excellent firehouse subs location. Friendly staff, great food, great quality meats. They have a vegetarian sub that's not listed on the menu if you are a vegetarian and it's really good. read more

When you hire the right people that go above and beyond like Derek at Richfield Firehouse subs it makes all the difference. First time visiting this sub place after a recommendation. New location, very clean and well laid out. Derek offered recommendations that were spot on. The NY steamer with corned beef brisket and pastrami with melted provolone was utterly delicious. Be sure to add extra firehouse sauce. The price, unlike another review was actually really fair for the food you get. It's a higher quality sub than Subway or a Quiznos. Great bread and fresh ingredients. I highly recommend this place to my friends and family. if you find yourself in Richfield and are Hungry, this is the place to be. Derek is a superstar and my family and I will be heading back soon! read more

Firehouse Subs - Sandwiches Near Me - Richfield, Minnesota

The subs here are great. A medium is enough to stuff me. And the service is typically quick and friendly. But one thing I don't understand is why they can't do a simple thing like a pickle spear right. When you eat in, they give you a pickle spear, which I normally like, but 9 times out of 10 it's a limp rubbery piece of crap. Why bother? I asked an employee about it once and was told that often when they open the pickles, they are frozen. That would probably do it. read more

So I gave firehouse another try. This time the Italian sub was great. The wait was long because they are always busy. I don't mind waiting for a busy place because that means they are doing something right. If you go to a place and it's always empty you might want to re-examine the reasons why you're the only one going. I will continue to go to firehouse. read more

I love this chain. When I'm in the mood for a sub, I'm so disappointed if I can't find a Firehouse. Their sandwiches are packed with flavor. I love the way they lightly toast the sandwich so the lettuce isn't wilted. The mayo and mustard they use is just perfect and makes the whole sub taste great. I tried Jimmy John's for the first time and, while the people were very nice, the sandwiches had zero taste however the pickle was excellent. My rating is Firehouse is #1 all the way. read more

Consistently great service with a smile. A regular on my rotation for sandwiches. Put their sauce on, a little sweet with a little spice. Good on all the sandwiches. read more

Thumbs up: They have really good sweet tea. Sweetened with real sugar. Fair enough: The subs are alright - more along the line of Quiznos than Subway. A tad overpriced. If you're close by and want to give it a whirl, it's not terrible, but there are certainly better sandwiches out there and I don't recommend going out of your way. read more

November 1st After a long day of traveling today and rushing to find food at 7:45pm before everything closed two of my friends and I where turned away at 5min to 8pm. I get that you had a long day and are counting the minutes to get off but why close at 8pm if your are going to turn people away when your doors are still unlocked and you have a job to do for 5more minutes. Feed your last customers and go home. Instead you chose to turn us away knowing everything else around is closing because you don't know what customer service is and worse compassion and consideration. If this is the policy at all your locations I will not visit another firehouse subs again. read more

Best meatball sub anywhere. I also really enjoy their smokehouse brisket sandwich. The thing I really appreciate is the customer service. Firehouse has excellent, attentive staff that make sure your experience is top notch. read more

This location does not honor Firehouse app points. After using app for a free large sub at 10000 points. I received email confirmation stating that it was $0.00 and when I picked it up at the time it ssys was ready, it wasn't ready. They wanted to charge me full price, i told her that it was free and offered her to look at email vonfirmation I received but kept arguing that ir wasnt in their system. It was embarraing as other customers was around listening. I will never order to Firehouse. Verr rude person. read more

What a waste! Poor quality ingredients. Two soggy, disgusting sandwiches that we threw away when we got them home. Left off iNgredients that we asked for. Poorly, trained workers. Two people behind the counter, no customers other than myself and a 10 minute wait for the takeout. The food was a a wet glob of soggy mayo drenched bread with thinly sliced low grade meat and chopped up veggies. Did these people ever checkout Subway before they opened these stores? Really horrible and never to be revisited. read more

My doctor is temporarily in a Richfield Allina office and by accident we went to firehouse Subs after an appointment. Now we have a ritual to make our appointment at 11 and immediately have a sandwich at Firehouse Subs after. It is the best sub in town. I especially like the tuna. read more

WOW! this takes sub sandwiches to an entirely new level. I was greatly impressed. Thank you! read more

Ordered an Engineer sandwich for curbside pickup. Was never brought out to my truck even though I right in front of the store after waiting 10 minutes. Had to go in a get my food myself even though I gave them notes on what to grab. No vegetables on my sandwich even though I never requested it. Total waste of $10 and $30 min on the job. Won't be coming back for a while after this. read more

Huge language barrier and they over charged me but they didnt know what I was saying....

This is the first time I've been to a firehouse subs and I will definitely be back. Lots of food choices and potion sizes. The have coke freestyle and when the flavor choices were low in that, one word to the manager on duty and it was remedied within 3 minutes read more

Went here with my boss after work. Got the medium sized classic meatball. It was neat and looked amazing. Served hot and tasted just as good as it looked. Huge selection of soda and other fountain drinks was another cool thing about this place. I liked the grape Fanta and grape Sprite. Prices are comparable to Jersey Mikes. I give it 4 stars since they gave my boss the wrong sandwich. They quickly caught on and got him the right one. Those things happen. If you are in the area I say give it a try, even if it is just for a soda. Don't forget to donate a little to the Firehouse Subs Public Safety Foundation I think it was called. read more

They completely forgot about our order. After waiting 20 minutes and seeing 2 different orders for people come out I inquired if our subs were even being made. 10 minutes later out comes our subs but they made the wrong one for my boyfriend so his had to be remade. 30 minutes for fast food and the manager didn't offer us free vouchers or anything. Very surprised. My pastrami and roast beef sub tasted like an old hot dog. We definitely will not be back. read more