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    Shake Shack

    3.2 (47 reviews)
    Closed 10:30 am - 9:00 pm
    Updated over 3 months ago

    Shake Shack Photos

    Business Info

    SHAKE SHACK ATMOSPHERE

    What's the vibe?
    Touristy
    Loud
    Good for groups
    Good for kids

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    Recommended Reviews - Shake Shack

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    a person holding a hamburger in a stadium
    Nick N.

    Food: 5/5 Service: 5/5 Cleanliness: 4/5 Decor & Style: 4/5 In terms of fast food this is probably one of the best tasting burgers in the world (along with In N Out). However the Shroom Burger was chewy! I couldn't eat the shroom itself but the burger was good. Nonetheless my go-to is always the regular double cheeseburger: superb! I ate 5 burgers here over the course of two days at the Astros game. I'm NOT exaggerating!

    Steph B.

    EAT HERE! enough said Steph B @KTX Ok, Yelp is Demanding more (bean counters). I'm a season ticket holder for the Astros and like to get to the field early. The first thing I do entering MMP is go the Shake Shack and order a burger and a Black and White. Burger Review. : order a double meat if you're at all hungry. Instructions to eat are: 1. put near mouth, 2) inhale in one gorging (3) wipe face with napkins.

    Filthy floor

    I get it, working in service isn't pleasant, but if I treat you with respect, please don't treat me poorly. I walked up to the counter to order a drink and the dude rolled his eyes and with rude frustration said " we- don't - have - any fountain drinks - available!" Like sheesh! Calm down! I don't work here and there isn't a sign, how am I supposed to know? I'm not trying to fight you over a coke.... chill!! The floor is filthy.... just overall shockingly unpleasant experience. Never was a place less interested in my busines

    They can't handle a small crowd here...
    Eric B.

    Before I review, let me preface it with this: I am a huge Shake Shack fan. My first time here, the service was decent and food was good, but not Shake Shack good. Their menu is limited in regards to one of my favorite items, i.e no chocolate custard and only one type of concrete. This time, I went for a Tuesday night Astros game. The ballpark was not busy at all. The line was super slow, but moving. All of a sudden right before it is my turn, the lady filling the orders starts screaming at everyone, "no new tickets, no new tickets!" Seriously you are shutting it down? There was hardly anyone in line anymore. The girl at the register would not look me in the eyes and is just standing there. So are all the other register people. They were not helping The situation at all. The line expo is still freaking out. Finally, what appeared to be the manager making more fries tells me it will be at least another five minutes before they can take my order. I had already waited so long, but I had paid to see under Astros play. Time is valuable at the ballpark and clearly Shake Shack doesn't get it. They desperately need to get some better employees and rework their processes. Maybe watch the movie, The Founder. McDonald's seems to figure out high volume production. So does In & Out. Will I go back to a Shake Shack? Yes. Will I ever go back to the one at the ballpark? Heck no! It's Torchy's all the way from now on.

    Two reg Shake Shack Burgers about to disappear
    Bret B.

    Bought the cheapest $14 tickets available at the ticket window, went straight to the centerfield bar, which has great view of game and bullpen if you don't mind standing. At the start of third inning ordered my friend and I both ordered two regular burgers and Crawford Bock beer ($25 each). Watched the Astros pound division leading Milwaukee Brewers and back on the road by end of the fifth inning. Made it home in time to see end of game on TV. Fun evening. Shake shack is very greasy goodness. Woke at 2am needing antacid. Sucks getting old. Beer improved from 3 to 4 stars.

    Sign
    Rusty V.

    I've been wanting to try shake shack for a few months now. I've heard about them from a family member. We ordered got our food and were not taking seating so we went to sit and was told by security we can't eat in the mall. so we sat down in the good court. We got all all the food out and going out they gave us 50% the wrong food. We return to get the correct food and the lady behind the counter flooding got an attitude about her mistake was was very rude. The food was good but they got one star for the wrong food on her attitude. I will not be back

    Crinkle Cut Fries ($5.25), Single ShackBurger ($6.75), Shack Stack ($11.50). Runs a little steep but it is within the stadium!
    Jason Y.

    It's a Shake Shack and even for a stadium with long lines, they still put out quality burgers and fries. It's definitely the best option to go if you are willing to wait a little because the prices are only a little more than any other Shake Shack. For comparison, the single Shack Burger here is $6.75 vs $5.39 at Galleria. Compared to the food at the other concessions it's worth the better quality! It is located behind the Budweiser Patio on the 100 level, under Torchy's Tacos and has two different lines. It opens 2 hours before the game and closes at the end of the game. The menu has pretty standard Shake Shack offerings, the only different addition is the Astro Blast concrete. Your options are rather limited and you won't be filled up as if you were eating at Whataburger. The SmokeShack is their bacon burger with a twist, cherry peppers. The 'Shroom Burger is the veggie option which is a deep fried portobello mushroom filled with gooey cheeses. The best of both works is the Shack Stack, it is the lovechild of the 'Shroom Burger and their classic Shack Burger. It's definitely the option that you aren't going to get anywhere else, so it's worth a try! I think their regular Shack or Smoke Stack burgers aren't very special. All burgers comes with ShackSauce which is like a thousand island type sauce, similar to Big Mac sauce but without the pickled relish. The fries here are crinkle cut and fried to perfection. Add their signature Shack cheese sauce for only a dollar more. It's a light white cheddar type sauce that they are known for, not just nacho cheese. (Not that their is anything wrong with that!) The Astro Blast is a delicious vanilla custard with rich soft chocolate truffle cookie dough. Just the mixture of these two is worth it. Add in some broken ice cream sugar cone pieces for some crunchy texture and then chocolate sprinkles to make it all better. The only downfall is that they served me this right after I ordered and I still had to wait for my food to arrive... I wish there were lids to help it from melting in the Houston heat. They didn't have anything and I settled for using a drink lid to help, still a tasty treat! Come check it out if you are in the mood for a good burger at the stadium. Minute Maid has lots of options for local foods all over the stadium including the new Torchy's, Little Bigs, El Real, and St. Arnold's for Beer. PRO TIP: Get the extra condiments from the other stations to get toppings like pickle slices, onions, more lettuce and tomatoes. Jalapenos were a nice touch to our cheesy fries!

    Chicken sandwich. Made of dreams!!
    Brittany K.

    There's a reason the line for this place is usually ridiculously long. It's AMAZING! Are you at Minute Maid or planning on going any time soon? Ok, good... go to Shake Shack. NO excuses! I promise waiting in line for 2 innings is worth it if you have a beer and someone to talk to with you. The chicken sandwich is made of poultry dreams. Do I dare say? It's better than Chick fil a. Yes, I know. That's blasphemy, right? That's ok. I'll take my blasphemy with a chicken sandwich and whatever they make that mayo with! Can't wait to go catch another Astros game. The handsome and I got a chicken sandwich and a burger and both got a side of fries (he got his with cheese. A TOTAL recommend!). The total was a little less than $25. Not too shabby for ballpark food that knocked my socks off. Even the lady behind me tapped my shoulder to ask what I was eating. Ha!

    Main Menu
    Jon B.

    I thought it was an excellent Burger! Well balance but over priced or under sized depending on how you look at it... Thank God the Cashier suggested the Double Patty because I would have been upset with a one patty burger because they're quite small.The fries were very good especially with the added cheese sauce.Not cheap but that's expected for any entertainment venue so i can't complaint too much. The only other location I know in Houston is in the Galleria Mall.

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    1 year ago

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    8 months ago

    Shake was melted by the time the lady came. Terrible service and Very rude for no reason. They have a difficult time doing their job.

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    2 years ago

    Really enjoyed our take out! Drive thru was fast and food was great. Fries were very crispy when we got home!

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    8 years ago

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    7 years ago

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    2 years ago

    My daughter has taken me here when I came to visit Houston. These burgers are top notch, so now I'm hooked. I will be back soon.

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    Food was amazing and the customer service was top notch. We entered the restaurant and we were…read moreimmediately greeted with kindness. Definitely recommend checking this place out!

    Super popular burger spot in Houston - but is it worth the hype?…read more It is a build your own burger concept with fast service. Food comes out quickly and you are able to modify it however you want! There are coloring sheets for children and wifi. Lots of seating to eat (both indoor and outdoor). There is a soda fountain and water that is self serve. Definitely a place to hang out with friends/family and grab a quick bite to eat. loved the SWEET SOURDOUGH as the bun since it was slightly sweet and had a nice squishy like chew. The sourdough element really gives it that tug that I love in bread. the patties are thin, lacy, and smashed. Nicely salty and seasoned. for the sauce I would recommend the SCALLION AIOLI since it was warming and garlicy adding a really nice punch of flavor. the SWEET POTATO FRIES were a delicious side (crisp, piping hot, tasty). Overall I have not much to knock burgerchan on - besides their lack of lettuce wraps as an option haha but they do offer your burger on a bed of lettuce. they also have super fun unique milkshakes like vietnamese coffee, black sesame, etc (I'd try that next time). lots of sides and protein patty options in case you don't eat beef. they also have chicken, turkey, and falafel.

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    4.6(882 reviews)
    5.6 miWest University
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    This burger joint is the friendliest establishment I've visited in a long time. Everyone is nice…read moreand genuinely friendly. The staff, manager or owner, even takes time to stop by to tables to speak to the guests. We dropped by on Tuesday for dinner. I wish I saw the Icee machine before I ordered my fountain drink! I had the bacon cheeseburger with sweet potato fries and throughly enjoy the size of the burger. The fries were great, generous portion. My husband's chicken club sandwich with regular fries was also delicious! We got the order within 10 mins, didn't take too long. They have big patio seating, clean indoor seating, some arcades to keep the kiddos (or me) busy while waiting for the food. There are plenty of self-service condiments as well. Clean bathrooms, good amount of parking. This is one of my new favorite place for burgers!

    We came through for a take out order at work. I had never been over here, even though I've worked…read morein the area for 15 years (just had my work anniversary). They had a good menu, with options for anyone's dietary needs. This is a 100% family centric business. I had read about their story on the website. Highly recommend you take a look. They bring in elements of this into their restaurant with theit kids names throughout the joint. Parking was easy enough, and it looks like they labeled the parking barriers with names of the family's kids. I ran into some of the owners as I waited for my order. They were decorating the back patio, and they have the kids up on the walls too. I walked in to make an order, And left 15 minutes later with everything I needed. I ordered the Montecito, a very tasty chicken sandwich. The chicken was moist, and well flavored. I also upgraded the fries. My friends also liked their orders, a different chicken sammich and a vegetarian burrito.

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    4.6(627 reviews)
    2.8 miMontrose
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    4.5 I'd say. The only con was that we were seated outside in Texas summer weather, and they didn't…read morehave fans or umbrellas for the patio tables to the side. Luckily our server was able to move us to the covered outdoor seating after a little while which was a little better. The covered patio has fans. However, bonus for sitting outside is that they're having a promo during HRW where happy hour drink specials are going on all day. The food and drinks were all yummy though. We got the yum yum fries for the table to share. I ordered the duck duck shroom pizza and the aperol spritz. The portions of everyone's food were huge so I'd say a good bang for your buck. We experienced multiple servers with our table switch and they were all nice and helpful.

    Located across the street from St. Thomas in a renovated house. Street parking is available in the…read moresurrounding area, they also offer parking validate in the near by garage. Getting seated was a little chaotic. Indoor seating was pretty limited and not managed well. We end up sitting on the patio (still pretty toasty around sunset time). The giant pretzel we ordered for appetizer was excellent, highlight of the meal. The sourdough pizzas were pretty thin, overall I'd give the pizzas a 3/5. Of the 4 pizzas we tried, my personal ranking: 1. Spicy Goat 2. Duck Duck Shroom 3. Heirloom Margherita 4. Sweet & Spicy Pepperoni. Service was also disorganized and a little slow. I'd come back if I'm craving that pretzel.

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    Shake Shack - burgers - Updated September 2026

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