Clean rooms, maintained grounds, friendly staff and an overall enjoyable stay…read more No complaints....

It was clean, the staff was friendly and accommodating, the beds were comfortable, it was quiet,…read moreand the breakfast was not the common, same old continental breakfast you find everywhere else. It had a good variety and seemed like it would be quite accommodating to many allergies. My part, my teenager left a couple things in his room, which many would consider junk and/or worthless. One of the two items was of sentimental value. Instead of throwing them away, the front desk called and informed us they were left behind. We asked them to put the things aside and that we would be back to get them shortly. When I returned to the hotel, the items were waiting for me at the front desk. If I'm ever back in the area, I will definitely be staying there again.

Have to say this was pretty disappointing. The casino was actually beautiful, but the conventions…read morethey have here, the expos... complete waste of money. I drove an hour for the chocolate expo, paid almost $25 for a ticket, only to go in there to see that every chocolate purchase you might want to make is averaging out to be $12 or more, next to no samples on any of the products, and the celebrity meet and greets they advertise don't mention that you have to pay an extra $40-$60 to even go meet them. Which is a real shame because I was very excited to meet the cast of Willy Wonka. That's one of my favorite movies, and the main reason I drove down here. Only to find myself feeling really bad that most of them were just sitting there looking at the crowd with no line because I'm sure many, like myself, weren't expecting to pay an extra fee on top of what you already paid to get into the expo. I felt so bad for them. Just a bummer. I'm probably just going to try and find something to do around the area before I go home so I can at least get my drives worth. Genuinely though it could be user error. I guess if there was any fine print, I didn't see it. Make sure you read it if it's there before you make a purchase for one of the expos here.

Man do I feel old. I've been coming To this place since I…read morewas legal age to gamble lol. Back in the day this used to be Dover downs before it became ballys. Which, to be honest I think I liked it better when it was dover downs. It's a pretty good sized casino. Not too small not too big. It's definitely not the MGM. But they have a few restaurants in here and the rooms are decent. My dad and I get a lot of free rooms because we like to play the high roller slots. (We've never played any of the card games or anything else that they offer. Strictly slot machines) My dad and I usually walk away doing pretty well for ourselves here. And then I like to go to sugar factory for a celebratory drink lol. They give out a good amount of free slot play and we've gotten the free cruises from here but weren't able to go. Another down side is they took the free fountain drinks they had all over the casino floor and now it's all vending machines and you have to pay for your drink. (And most of them didn't even work) They do have a spa here, but I haven't been to it YET My dad and I always win jackpots here. We had to call for an attendant to help with it. I believe her name was Theresa. She had my dad and I crying like a baby. We were making small talk and my dad told her him and I haven't seen each other in over a year due to us both having horrible health issues. After talking and parting ways, she found us about ten minutes later and brought over a few other workers and introduced them. She said that they would all be praying for me and my upcoming surgeries. I could tell they were all really caring and genuine (her and I have the same horrible condition) I can honestly say the service here is always above and beyond. Even when booking a hotel room here and getting close to the elevator so it's not that long of a walk due to our health issues. And they always have people walking around cleaning. I've never seen a dirty machine. Boy, I never thought I'd be reviewing a casino lol. If you are ever in the area I highly recommend making a stop here if gambling is your thing. They used to have a buffet when it was Dover downs (wasn't a fan of it) and they said it will not be reopening under Ballys Have fun and good luck!!!

Outstanding Stay…read more Outstanding visit. Personable, helpful proprietors. Immaculate charming public rooms and my room, with all conveniences included. Breakfast room is lovely and the breakfast itself delicious. Glad I chose this comfortable inn to a sterile chain hotel.

Very charming and well put together. Very nice quality furnishings. The owners were hospitable and…read morewelcoming. We had a relaxing and peaceful stay. We will definitely return.

We stayed 4 nights with 2 small dogs. We booked a one-bedroom room with extended coffee area (but…read morenot a kitchenette). The room was spacious and clean. The staff was delightful. Breakfast had a good variety of hot items. 2 working elevators, so limited wait time. The downside was a limited dog walking areas. Pluses were walking distance to 2 fast food restaurants and one convenience store. Strange that the fire pit was not activated, so a cool September evening could have been nice to sit outside. If the pool is closed down, it's time for the fire in my opinion. I will absolutely book here again.

Not our first time staying here but it definitely will be the last. When we arrived, we quickly…read morenoticed that the bathroom was dirty (it seems like it was quickly wiped down with a wet cloth), stubble in the sink, hair on the ground, the hand soap was empty, the door deadbolt didn't work, there was a random spot on the comforter that looked questionable (like someone wiped their dirty food hands on it), pillows had stains on them, people were slamming doors until midnight and the room smelled like dirty feet that no amount of Lysol could get out. The ONLY plus of our stay and the only reason I'm giving 2 stars was the kind gentleman (8/8/24 in the evening) at the front desk who gave us extra blankets and refilled our hand soap for us. As an IHG member who travels for work, this is my least favorite hotel I've stayed in! Super bummed to have to find a new place.

This was not a cheap stay. We had 2 rooms for between 6-700 dollars for one night WITHOUT…read morecomplementary breakfast. Another $17 per person for breakfast. Also the only things available for breakfast if you are gf is fruit and bacon. We had teenagers in the two rooms across the hall who were running around slamming doors at 2:30 am. Then a garbage truck came before 6am and spent about 20 minutes driving back and forth outside our room for another 20 minutes. So we got about four hours sleep and no food for an overpriced hotel room. This is why we stay at rental homes now for vacation. We just needed an overnight stay on our drive home. Don't come here. Like I said very overpriced for what you get.

Undergoing renovation. Understandable. Check in staff was pleasant. No thanks given for being a…read moreHilton honors member. Is breakfast included? Who knows. They didn't say. Room is dated. Wish they had offered us a renovated room. Carpet in room is not clean. Yeah so breakfast has always been included at HGIs but no more! Tsk tsk Hilton.

I come to this location every time I travel to Dover. The staff there is amazing. Kevin and Jen…read moremakes sure I have everything I need at every check in. Please keep up the good work and wonderful service. Thanks in advance Tonja Anderson-Dell

This place had theeeeeee best continental breakfast I have ever had! Fresh scrambled eggs, corned…read morebeef hash, and grits!! My Lady in the kitchen puts love into breakfast each morning that she is there. I soooo appreciated her smile daily and making sure I had everything I needed to go off and be great at work! Salute!!! The stay was great, off the strip, and many places to eat within a 2-5 mile driving radius! If I am back in town, I would definitely stay here again! My Lady in the kitchen, continue to spread love and joy to everyone! I see you!

Perfectly decent hotel but the neighborhood is a little dicey.Next door homeless congregate in a…read morelot and you see them on the street outside.I would suggest , care. That said , no complaints.

It's a Sleep Inn, so expectations should match the value lodging space they are in. it was clean,…read morebed was comfortable, and HVAC worked quietly. TV service was standard. Parking was ample and well-lit at night. Plenty of hot water, strong shower pressure. the Property is a bit tired, carpets in hallway was worn out with ripples. Breakfast was minimal. Front desk staff were hard to find to check in , long wait. Good safe stay at a decent price, close to food and shopping.

We had 2 separate stays here in less than a week due to family emergencies. The staff recognized us…read morewhen we checked in the 2nd time was kind and friendly. The property is a little older, but kept clean. We have a note on file about please no feather pillows in our room and they were one of the very few properties to make sure our room was feather free due to allergy. When back in the area would look to stay here first.

Decent place to stay. Lots of parking, room was a nice size and clean, and there were cookies in…read morethe little display when I checked in. The pool was really cold, but some kids tolerated it. It's disappointing to have an indoor pool that isn't heated. The hot tub was nice and relaxing. The gym was standard, but it had regular equipment, weights, and water, so it sufficed for what I needed. The breakfast was pretty good and included in the stay. It has a good assortment of eggs, breakfast meats, oatmeal, pastries, and fruits. For a hotel breakfast, it was solid with some good health and some not as healthy options. It's worth it to save money on going on out for breakfast. Overall, a good stay, especially if a suite is what you need.

Big Jim and Nan were amazing. Went there about five years ago and this place blew my mind it was…read morebeautiful well decorated and some of the nicest service I've ever received. Can't wait to go back soon and see the bunnies in the garden. Thank you again jim and Nan.

My veteran 89-year-old father made a reservation for a huge family reunion . However, my war…read moreveteran father had to cancel it a few days before the stay ... My fathers back WENT OUT ON HIM - went to his Doctor - got a shot in his back . And a script for PT....Proprietor JIM' Was unforgiving nasty and unwilling to credit any of the pre-paid 2night stay . Nor a in house credit ' He refused to take our phone calls and to come to some sort of resolution.

Room was simple. Two beds, a desk, tv, closet. Bathroom was ok. Floor was very slippery. A little…read moreunsafe. The cleaner they use does not smell good. It is a very strong cheap smelling cleaner. This does not! I repeat, NOT have a continental breakfast. They have "Grab and Go" bags with granola bars or muffins in them. Nothing else. So that is not an accurate thing on their website! The lobby of the hotel was very empty. It looks a lot nicer on the outside than it is. But overall, it was ok. Location was convenient to the highway. And there are a few places to eat nearby. 3/5

I stay at this hotel when I'm in the area on business. Is it the best place I've stayed no, but…read morefor the price it's not bad. Room is clean, quiet, well setup for a business traveler, good wifi and the secured underground parking is great when I take my convertible.