We needed new carpet for one bedroom. My husband reached out…read more, and Rob was kind and patient. He answered all of our many questions and got the job done on the tight schedule we had set. The carpet looks great and was done quickly and with great detail. We are very happy with the outcome. The price was fair and if we decide to carpet another room we'll be customers again. Thank you!!

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

Highly recommend this company. Excellent work And…read moreprofessional service. Very good quality workmanship.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.

Recently we ordered carpet and had Carpet Factory Outlet install the wall to wall carpet in our…read moreManhattan apartment. Everything went smoothly and Rob was accommodating and pleasant to work with. We can definitely recommend Carpet Factory Outlet for all of your floor coverings.

I used this company twice. And I have been very happy with the out come. My worker arrived on time…read more And help more my heavy livingroom furniture set off the rug. Then he was finished in less then a hours. The water was very dirty and the rug was very clean, and smell great. I'll call again Thank you again. Nyc

Horrible. Refused to clean up debris which there was a lot of by lying that their vacuum is broken…read more Lying because I did not see a vacuum at all and suspect they forgot to bring it or didn't want to use it. And refused to place the metal strip at the end of the carpet lying that their stapler doesn't work. And I see that already there are ugly ridges and bumps all over the carpet after only a few months due to improper installation. Horrible.

Are they nuts?!!! Still overpriced and horrible conditions…read morethe furniture! Dusty and dirty showroom. No bargains here! Waste of time. I would give zero stars....

Great selection of carpet and furniture. Sales peeps are not too pushy( I had Chris, Italian dude)…read more Compare to manhattan location the pricing is better, but could be cheaper. You really need a car to get to this place, zip car anyone?

My mother in law wanted new carpet installed in her apartment. We went to Millennium to look at…read moresamples and get an idea. Sheila worked with us, answered all our questions, showed us multiple samples and gave us an estimate. After they came to measure the price was much lower, who doesn't love that! The price was perfect, they came super quick to install the work was great, and she is a happy lady! While we were there, I spotted an area rug, I asked for a little discount on it and Alan agreed. We all walked out very happy! Highly recommend!

Having seen the positive responses on Yelp we tried MCC and are glad we did. Gone are the days of…read morepoliteness and warmth, but not here--there's an old world feel. Besides finding the best match for our attic and stairs, the wait time for our order was nothing compared to our experience with others in the past. The installation was high quality, efficient and tidy. We recommend MCC highly!