Michelle quite literally changed my wife and I's lives…read more My wife is very intelligent with a business/accounting background and for the last few years has taken on the task of handling our taxes while I was in graduate school, which has been relatively straightforward because I was not working full-time. Within the 2025 fiscal year, we purchased our first home, I worked multiple full-time roles, and she was given stock in her company, so things were far more complicated. However, my wife still gave it a shot going through the tax preparation process. By the end of it, we were going to owe $11,000. We were absolutely devastated, and immediately started thinking about how on earth we were going to be able to afford our mortgage on top of such an insane tax burden. We decided to reach out to Americas Tax Service after seeing their wonderful reviews in hopes that we could somehow lessen our burden, even if by a couple thousand. We booked an appointment with Michelle, worriedly walked in with our paperwork, and after no more than 45 minutes she informed us we would not only owe $0, but we would in fact be receiving a refund of over $2,000. I cannot express the joy and relief this news brought to my wife and I. Michelle is very efficient, laid back, and overall just an incredibly knowledgeable, warm professional. I could not fathom going anywhere else for tax services. Seriously, book your appointment. It could mean the difference between owing $10k+ and getting a check for a few grand in the mail.

Michelle saved us for this year's filings. I'm a very tech savvy person who has always done their…read moreown taxes. This year I even validated my own inputs with AI and was staring at a 5 figure tax bill. We went to Michelle hoping to get the honest truth and walked away with news that we'd actually get a refund! Her support and pointed questions are nothing a e-filing or AI service can provide. She's got a customer for life and I'm so thankful for her expertise and humor along the way.

Jene helped me at the last minute. She was super easy to work with, and she has already started…read moretalking to me about the next year. I plan to come to her in the future. Great local and family owned tax professionals.

I have been coming to Jegan and Jordan for almost 12 years. Tom was my life saver as it related to…read moremy taxes. When he retired I was nervous to say the least. But Teresa, who stepped in when Tom left has been an absolute DREAM! She has put my mind at ease, spent time explaining things as I learn how to wisely structure and grow my business and she is so kind. I absolutely trust her and she is generous with sharing her knowledge. Her communication is excellent which is so important when having someone support you with big financial decisions. Thank you Teresa!

As a new first time homebuyer, the KPR team was instrumental in answering my questions and…read moreproviding me the guidance I needed to make the right financial decisions throughout my homebuying process. They were kind, courteous, followed up with me on my open asks and were able to explain all the rules and guidelines to me in an easy to understand way. I won't hesitate to come back for future help!

Ken is extremely knowledgable in the area of equity P&L/compensation and helped me navigate through…read morethe quagmire of tax implications of ISO, RSU, ESPP, and both short/long term holding implications. He helped us sort out a mess the IRS years back with relation to ISO stock and AMT (pre-Tax and Jobs Act) that we are forever grateful for and have been going to him since. From a cost perspective, KPR is reasonable for a seasoned professional in the upper level with a service touch. On the service side, Annabelle has been amazing in providing that extra care and attention to details to remind us of milestones.

My wife and I have been working with Natalya the past 5 years and she's been awesome and great to…read morework with. It was important to me to establish a relationship, and not just a "transaction" - so I value the professional relationship we have had with Natalya over the years. Natalya has worked on our personal tax returns and the ups and downs of multiple business tax returns over the years. As needed, I've also reached out to Natalya (she's also a Lawyer along with being a CPA) regarding topics that require a lawyer - and she always refers me to another lawyer in her network accordingly if it's not within her area.

My husband and I needed a accountant/tax lawyer to help us with a tax return that was flagged by…read morethe IRS. I found Natalya on YELP and called her office. Within 24 hours her office set up a ZOOM call with Natalya. She explained her process and fees upfront. She was able to find the mistakes that were made and is now reviewing another return to make sure we don't receive anymore letters. Her work ethic is amazing and she is both professional and friendly. I 100% recommend her for any tax needs.

Thank you for the help over the years. Good to see you back in action…read more You are making tax declaration building and processing look easy by structuring and streamlining the process and having such a positive attitude. I wonder if this shouldn't be a tax write off in the marriage saving category, if it existed. So much easier than struggling through the broken mess of TurboTax, worth every penny. Thank you Steve.

Have you ever been ghosted by a tax professional? Sadly I have, and the possibility is strong that…read moreyou will too if you choose to do business with Steve and Emperor Tax Service. Steve has done my taxes since 2009 and I started having him do my parents as well a couple years back. I used to work with Steve (taxes are his side gig) and he was much more responsive, but now that I am just your every day customer it seems as though I am not worthy of a response. Last year, Steve stopped providing physical copies of our tax records on the spot (which previously was a very nice touch). Instead, he provided a thumb drive. We told him then and there that we had a Mac and it wouldn't work. He said we just needed to format it and should there be any issues, we could contact him. When it came time to apply for my student loans it didn't work, so I contacted him asking for a copy. That was last May, and he still hasn't responded and I don't have a copy of my return. Similarly, my mother got an estate tax document and needed her taxes amended. He wouldn't respond to anything. Finally, I contacted an old coworker who asked him to contact my mom. He called me instead, from his work, and left a message. I called and texted him asking him to call my mom, not me. After about a month, he got in contact with my mom. He took her original estate tax document and told her he filed an amended return before the July extension. However, he has continued to withhold her original documents and has never provided her a copy of the amended return he states he filed. I have been calling, texting, and emailing Steve since May of 2020 asking for a print out of my taxes and the return of my mother's documents as well as a copy of her amended return. He hasn't responded or provided anything as requested. Needless to say, we will not be continuing our business with Emperor Tax Service. We just want our documents so that we can have someone else do them for us this year. Also, if you still choose to do business with Steve but find yourself where I am--I've done the homework and you can file form 14157 with the IRS to make a Return Preparer Complaint.

On my first visit there I met Anna Santa Maria who is the owner and she is fantastic. Very…read moreprofessional put together and has great presence. To go to the office you have to go through the Alpine pastry door, sign, and ascend to the second floor and go to your left where her receptionist will check you in and then take you over to see her. Most likely going to use her for my taxes and to help with tax advice.

Ana has been taking care of my family for years! She is amazing at what she does and we cannot…read morerecommend her enough!

The front Lady Christine was so pleasant and helpful offer coffee and hot tea water candy snacks…read moremini brownie fresh cookies. with a pleasant warm smile. Made my husband and I feel very comfortable will be back next for sure if she's there. Kenneth was m tax person very soft-spoken clean-cut guy. He offered a lot to us as we were new to the area The place was very clean and smelled very good

This was my first year going to HRblock after about a decade of TurboTax. I regret it, don't make…read morethe same mistake. The lady at the front was polite enough, i had an appointment but was told to come back later because they were so busy, no worries. I came back an hour after my scheduled appointment and was told they were *almost* ready for me...okay. When it was finally my time to go with the gentleman who prepared my taxes, Kenneth. I sat silent for about 15 minutes while he typed wordlessly. He asked me maybe 3 questions about my tax situation? Now mind you, I have ALOT of deductions and was joint filing for my wife and I (which is why I was there in the first place) but he didn't really seem to need to know about any of that. I provided all the basic info they required, and he basically just typed it on the screen and showed me what I owed, exactly like I could've done on TurboTax and not wasted $450 on this place (the breakdown he showed me ended up being incorrect according to the IRS but I'll get to that later). I was expecting a Tax Expert to try to understand my tax year and help me get the most, that was NOT what I got. I feel like i wasted my money by going here AND got worse Tax advice and paid more to the IRS because I went to HRblock. I was not planning on writing this review until I got a letter from the IRS in the mail saying I OWE MORE MONEY! He didn't even give me a correct evaluation of how much we owed...The vibe of this place was also distressing like they were taking advantage of people who have little money and no idea how taxation works and will trust the "advice" that is given to them. AVOID this place at all costs.