I just had eyebrow and eyelid surgery. The staff there was over the top. Everybody was so bubbly…read moreand very professional. Thank you, Angela for taking good care of me. And Dr. Tate what a great surgeon he did a beautiful job!

My husband recently had eyelid surgery at Patience Hospital. It was truly a great experience from…read morethe moment we walked through the door! It was 5:30am and Janice greeted us with such a kind welcome. She was incredibly friendly and helpful (which is hard to find in the medical field these days). The procedure went smoothly and all of the staff was really fantastic. The facility is nice as well. Spacious, clean and well kept. I would highly recommend Patients Hospital if you have the option!

Had elective surgery there. Their staff was super, super kind and helpful through the day-long…read moreprocess. Very professional and clean - yeah, I know that's to be expected at a hospital, but you know there's a big difference between levels of 'professional' and 'clean', and I'd say this hospital definitely ranks best out of the 6-10 I've been encountered in my life. My surgeon said he can't do as many surgeries in a day at this hospital compared to the other one in town. At the other one, patients are pushed through a lot faster -which he likes - but he understood that from the patient's perspective it's probably better not to be ran through as quickly. Personally, I LIKE to know I'm not on a conveyor belt for surgery, but being cared for in the best way. I'd choose them again. Kudos to everyone who is patient facing at Mercy Medical!

We came into the emergency room at 10:40pm and we are still sitting here at 3am. No one has given…read moreus an update and most of the nursing staff have been extremely rude to other patients. When I asked if I could get a pillow for my wife and I, I was literally told to go look for it myself. None of the staff takes any initiative and the only way we have made progress through our visit is by us asking the staff to do things. For example we were told that we needed to wait for an ultrasound review. After waiting for 2.5 hours, we asked if they knew anything and they were like... oh yeah we've known for a bit, everything looks fine. Seriously? You didn't think it would be important to tell us that? It's the only emergency room around, but that's no excuse for the absolutely horrendous service/care we've received. There was one male nurse who was very helpful, but he's the only positive part of this experience.

Another stellar job today. My deaf brother was seen at the ER about three weeks ago and was…read morereleased with bronchitis. They double checked that he had no pericardial effusion with the CT scan, and after antibiotics, he still had a lingering cough three weeks later, so we went back in. Professional, competent, kind, thorough... intake staff, nurses, and "Dr. Tom." Were able to rest easy knowing things are not getting worse with the multiple tests. And he came home with a set of medications that are going to help ease his pain, which is the best thing we can do right now for sure. This is probably our third or fourth visit to the hospital over the last five months. And this performance by the staff has been consistent. Making these testimonials easy to write. What baffles me are the extremely negative comments others have left about the staff. I know my three or four experiences are anecdotal, but I've had different staff and different doctors every single time, and geez, just a great group of people from our perspective.

I am currently on hold with SRMC Emergency Department. I've…read morebeen on hold for 55 minutes.

This clinic effectively refused to see a burn victim because he was from out of town…read more My friend sustained a bad burn at a gas station checking his engine. We drove to three different urgent cares (all closed) before calling Hilltop and making sure they were open. They told us to fill out an online form and that a nurse could help him triage from the car (because we were from out of town they didn't want us to enter). However, when we arrived, they changed their tune, saying they "may not" be able to see him and that they would have to decide. After begging a rude receptionist over the phone who ignored my friend's pain and made his urgent need for help about her ("I'm sorry sir I do t know who you spoke to before but you don't need to take it out on me!") Someone came out and told us to take pictures of the burn and email them, and they *may* be able to see him in 2 hours. Keep in mind he has a bad burn and is in need of immediate treatment. We decided to leave and seek help at a pharmacy instead. Who knew you could get better help for free from the staff at CVS inside Target than the people at a an urgent care clinic... The website says the 5 physicians started this clinic to help patients with minor emergencies. Looks like they strayed from the path. We were treated like second class citizens here. If your care needs are urgent, I urge you to reconsider seeking help from Hilltop.

Waiting times are horrendous I was first one in the door when opening been waiting 2 hours haven't…read moreeven been brought back

Ms. Springfield has been such a great provider! She's compassionate ,takes time to ask questions,…read moreand is reliable and thorough. Not only that, Austin provided the best blood draw I've ever had. Great bedside manner, nearly painless and it healed super quick!

I have been using Prestige for years! Best place in Redding with 3 locations! Offices are spotless…read moreand practitioners and doctors are amazing. They care!

My treatment was #1! Thank you Radiation techs, Nurses, Office staff, and Dr Torossian. Nice clean…read morefacility.u

Nice clean facility in Redding. Good staff. Convenient and mostly on time. Yelp wants me to write…read moremore but what else do you need to know? Good parking..........

Patient for over 10 years. No personal connection with your Doctors. Doctors change often and…read moreyou're not allowed to consult with your Dr for urgent matter unless you can get an appt which is typically months out. Have gone without my RX multiple times due to front office staff not following through with requests, not submitting PA's, and when I try to explain the importance of my RX and aide effects of not being on it, they just say, "Sorry, you'll just have to wait." I ask to speak with my Dr and im told no. My insurance and pharmacy want to help but can't because of the Dr office neglect. They know they can act however they want because there is no accountability and you can't leave because there no Dr's in the area.

The doctors are great, the staff in the cardiology center are incompetent…read more The nurses in the cicu are also incompetent, and dangerous

Knee revision surgery 1 week ago. Dr. Brubaker personally is an excellent doctor & fantastic…read more Otherwise, my experience with this office has been & continuously is a nightmare. Injury on 6/30/23, surgery on 7/17/24. Had to have my regular Dr. from Corning make contact with this office or I would still be waiting until 11/6/24 for surgery. Dr. Brubaker specifically told me to contact if stronger pain med is needed after surgery. I contacted Friday, 7/19/24 by 8:30 AM. I also contacted yesterday, 7/24/24 as I need stronger pain med, a walker that is too narrow for proper use, & crutches that are literally falling apart after 1 yr of daily use. Still can't get stronger pain med as I was assured by the SURGEON that he would prescribe me if I needed them. The office staff is not doing their jobs. What I am going through and have gone through with this office is patient abuse & neglect. DO NOT GO HERE IF YOU WANT A STAFF THAT DOES THEIR JOBS CORRECTLY!!!!

This is my true story. I've suffered so much emotional pain and stress from physician assistant…read moreChristopher Ludlow at this office that it has taken it's toll on me with anxiety stress sleepless nights and chest pains and inability to live a normal life! I didn't want to suffer this emotional pain on me anymore and so I picked up pieces of me off the floor and transferred to another orthopedic specialist who helped me regain my sanity and made me feel like a human being again so that I can put this nightmare behind me. Adding emotional insult to an existing physical injury is very debilitating and no one deserves that! I don't wish it upon anyone!

Dr. Williams is an exceptional doctor and extremely professional. I totally recommend Dr…read more Williams. He is very kind and caring Doctor who goes the extra mile to take care of his patients. He is the ABSOLUTE BEST! I am on my third baby with Dr. Williams and he treats my pregnancy, my babies, my partner, and I, like we are precious gold. He is Respectful, Kind, Thorough, and Cares very deeply about the Wellness, Health and Safety of my baby and I. As well as You and especially your baby. His staff has never been rude to me, but I have never been impatient or rude to them, and they are extremely busy handling all the very import work Dr. Williams and Leslie Pope put onto their shoulders. A little understanding goes a long way. There IS ONE MAN, One Man Ladies!!! One you CAN trust! He will keep you SAFE. He will keep your pregnancy/ your baby safe. He will believe in you, and lift you up. He is the one who you can trust down there. He brings a ray of sunshine with his smile and hope when he looks at you. You want Dr. Williams. He is amazing at explaining everything and keeping a close eye on your pregnancy. At Generations of Woman with Leslie Pope who is amazing as well, you are literally in good hands.

Dr Rene Williams is a very qualified seasoned professional and one of the best OBGYN's in town…read more I've had several surgeries done by him and I can honestly tell you that I've never had a dr or surgeon seem to genuinely CARE so much. It was very comforting and helped me a lot during these difficult times. I highly recommend Dr Williams to anyone needing an OBGYN for pregnancy and delivery, as well as for someone looking to have a primary trusted gynecologist for your annual check ups. He definitely makes your annual dreaded "visit" not so bad. Extremely professional, courteous and kind.