I was very impressed that they were able to get me in right away. I explained Ibwas driving a little used 2020 GMC Acadia on a trip to Southern California. I left and within an hour they called and said they had done an inspection and recommended oil change and they found a nail in a tire. That meant 4 new tires because it is 4WD. The car was ready by end of day. So impressed. read more

Great Service, lovely staff and always reliable! I wouldn't think of going anywhere else with my vehicle.

We have been the customers of Sharp Automotive for about 20 years. The Mechanics are skillful and honest, the customer service is great. Couple years ago, we had a problem with automatic transmission of Honda Odyssey 2004 while we were out of area. We went to transmission shop, and the mechanic changed the transmission liquid, but could not diagnose and fix real problem. We returned to Benicia and the mechanic from Sharp Automotive diagnosed broken engine mounts, quickly ordered parts, and fixed the minivan. read more

Always give me an honest evaluation of work needed -- trustworthy ... and the work is done well and safely. I have been with SHARP for years and will remain so! Greg Plant, Benicia read more

Every time I call Sharp someone actually answers the phone to help me. Now a days that's rare. I bring all of my vehicles in for repairs, services, etc., all the way from Rio Vista to Benicia,. I love the great customer service and the wonderful jobs done on all of my vehicles! And the price cannot be beat! read more

When everyone else had a three week wait for diagnosis appointments, Sharp got me in after 3 days. Great service. Up front and everything was explained. Will return. read more

I really appreciate Sharp automotive. They do the work needed and don't try tacking on unnecessary repairs! I looked around for a good repair garage and this one allowed me to stop looking read more

I thought I needed new front brakes but after a test drive and diagnosis a tire inflation and rebalance was done and the vibration I was feeling while braking has now disappeared.. saved me several hundred$!!!! Thanks Sharpe automotive read more

After reading the reply form the shop owner, here are the facts: 1. An employee gave me a written quote in person knowing all of the facts. I accepted this quote and approved the work to be completed as stated on the work order. 2. A different employee called me to tell me he could not do the work because he did not know how to do it even after research. An added note: You cannot tell me it will cost more after I have an official work order placed and approved by me. Also, since you didn't know how to do it, how could you asses the amount of time needed?? 3. I arranged to have the job completed by the original person I worked with because he knew how to do it. This was recommended by the owner. It was all setup and approved but even that didn't work out because of very poor communication and poor customer service by that person. Lastly, you state that you utilize all avenues of information to get the job done. If I know how to do it properly and have done it before, then I am a source of information (in essence; a colleague). The breaking point to this situation is when I was at your shop waiting for your guy to come back to do the work. I spoke directly to you, Robert, asking if he was going to come back. Instead of trying to make the situation right, you told me that he left for the day and to come back tomorrow. I then explain the situation and you still fail to make the situation right. All I got from you was "Try and come back tomorrow". You are the owner and your actions (along with your employees) are what define your business ethics and practices. read more

These guys are great. They diagnose the issues and give a thorough inspection to make sure all is good even after they've repaired your vehicle. Twice I've have time sensitive repairs since I had road trips already planned and they kept to the schedule they promised. I have two Hondas that I take to them whenever I need maintenance work and my cars function great. Very competitive pricing and very helpful attitude; exactly what you want from your mechanic. They don't try to push needless work on you, they tell it like it is and tell you how critical each part of their suggestions are and its up to you to make the decision with no judgements. I don't hesitate in coming here for all my mechanic needs. read more

I have been coming to this local auto shop for some time now. More than just doing a great job in what they do and at a fair and reasonable cost (to date I have not had any issues or concerns with any repair or maintenance work they provided), what is equally if not more important to me is that they are honest in their recommendations and I can trust them. They do not recommend any unnecessary work or try to squeeze more money out of me. And if I decline any non-urgent recommendations they do not try to insist, scare or leave me worried. It will just be noted in the work order for my future consideration. So far their written quotes or estimates have always been spot-on with the final invoice. No surprises. They would tell me beforehand though if there would be any, and give me a rough estimate. I understand of course since they would not know exactly until they have gone in and do their inspection. They would call me with what they would find and the cost to repair/replace or reassure me that everything is okay. I know that me and my car are in good hands every time I come in to the shop for any repair or maintenance. These comments and opinions are based on my own experience. Dominic "Nikki" Mac read more

Paid for a brake inspec. about 10,000 miles (about 18 months) ago. Sharp auto gave a detailed report and said come back in 6,000 miles to have another look. I called last Monday to bring it back in and also asked for a quote for the 100,000 mile work that my owner's manual recommends. The female employee said she would get the pricing and call me back. I called later in the day to check, and a guy said the lady had to drop a car off and would probably call me when she returned. No call back. I called Friday and told a female I had called Monday for a quote and they hadn't called me back. She told me that ? (a guy) was in charge of quotes and would have to call me back. She didn't apologize, just took my name and number. Today is Monday (noon) and I still haven't received a call back. We haven't been able to use that vehicle all week because the brakes are starting to rub on metal. We wasted almost $100 on the inspection which they said would go towards the brake repair job. We can't wait any longer. read more

It was unfortunate that my previous mechanic decided to close, BUT it was fortunate for me that I came across reviews on Sharp Automotive. They were all great reviews and I just had to check out for myself. I was well accomodated despite a few days notice on preferred day of visit. Norma was accommodating to fit me in their busy schedule which I appreciate. They had the service done in less than hour. She explained to me what is happening and what I need to look out for. It's a little more expensive than my previous but if it gets the job done, I would not mind doing business with them again. read more

Our family and our extended family have all used SHARP for the past 10 years. They are honest and do excellent work. A ride is always available back home or to pick up a repaired car. Their hours are consistent and the front office staff is professional and friendly. read more

I called this morning to inquire about having my truck towed to your shop due to a failing clutch. The receptionist with whom I spoke did not even attempt to help. Instead, she went directly to "we're closed tomorrow" and "we won't even be able to look at it until Wednesday at the earliest." Now I certainty understand a thriving business such as yours may have to make people wait. I get it. But don't start the conversation immediately with NO when conducting business. And never speak rudely and be curt with customers. Ever. I've used this shop many times for mine and my wife's vehicles in the past and never have been treated the way I was this morning at 10am. I found another shop, cheaper and closer to home. You may want to discuss turning away $1000 jobs to your employee. Too bad for you, win for me! read more

Just went in for a quick smog check and was helped by Chris. He was very helpful and nice. I would come back

Although their prices may be a little higher then some places, it's always worth going to Sharp over anywhere else! My family has always been loyal to Sharp when it comes to our cars, and we're always happy with the outcome. read more

I am from Sacramento. Getting ready to leave Vallejo to go home after a wonderful few days at Clear Lake my motorhome had a funny smell from under the hood. A belt broke & I could no longer steer my motorhome. After calling several repair shops for two days and finding no one to help someone suggested we try S.H.A.R.P auto repair. My nephew using brute strength managed to get the motorhome to sharps shop. I was checked in by a woman I now call my angel. She listened to my problem & Said they would do their best to figure out why a perfectly good belt would break for no reason. They found the air-conditioner had seized and cause the belt to break. To help me get my motorhome fixed and get me back on the road they found a belt that would run everything that needed to be run but could bypass the air-conditioner so that I could safely drive home and get the air conditioner fixed later when I had the time and the money. I was afraid I wouldn't be able to afford to get it fixed so I could get home. For the new belt and labor they charged me less than an hour labor. If I lived closer I would bring both my vehicles to Sharp. Great people, great service read more

I was shopping for a auto repair shop in Benicia, Ca. That serviced older volvo sedans. Well it was right in the web page S.H.A.R.P. Automotive. Everybody knew what their job dynamics. The mechanic Rob put my 2003 Volvo back on the road In one day. I asked for new tires and SHARP had tires too. Kudos.......... No doubt I will return...thank you Sandra read more

No longer have Chris working there unfortunately. But still a decent trustworthy auto shop.

Average service, nothing special- $96/hr for labor. No walk through for service done with mechanic. In my opinion, nothing that puts this vendor above anyone else. Felt like I had to pry and ask questions about the service and specific charges on their bill. read more

Wow, I can't believe I'm the 2nd one responding to such a great place!!! Sharp was referred by a friend and what can I say, I now have a RELIABLE auto place to take my vehicle. They were professional and friendly. Sharp provided me with a list of suggestions to keep my car running smoothly. This place comes highly recommended. Thanks Sharp! read more

Went in most recently for a smog, which was quick and painless. They also service my vehicles whenever I'm in need of various repairs. I've never had a problem with their workmanship, which is most important to me, and their prices are fair and competitive at the same time. read more

Chris and Robert are the best! We have taken lots of different makes of cars to them over the years, and have received top-notch service. There have been occasions when they could have sold us more service than we really needed, and they were honest and attentive to our financial situation. We have recommended friends to SHARP who were equally pleased. We are not "car experts" and our kids drive older models, and we always feel they are informative upfront with us. All in all, we could not be happier with the service and treatment we get at SHARP and are grateful to place our cars in their capable hands. Would not hesitate to give their team the best rating!! read more

Nice guys, have always taken care of us well. As a mechanic myself, this is one of the few shops I'd trust working on my vehicle.

After spending over $527 and a month on repairs, my car still will not pass smog... found black tape holding a hose in place to the engine. A whole month later and you guys used TAPE to repair... will not be going back or suggesting this place to anyone unless they want to be ripped off. read more

The staff are very helpful and friendly and easy to deal with. They took care of my truck as indicated on the service request.

I took in my 2005 Ford Expedition for a spark plug change. They were less expensive than the dealer (no surprise); were very knowledgeable of the Ford 5.4L engine problems spitting out plugs; spent a generous amount of time speaking with me both before and even several months after the job to help me better understand the issues and future maintenance needed; and were very professional throughout the whole process. I prefer to support local business, but only if they're good. These guys are good. read more

Sharp is an example of a great shop. I have been taking various cars of all types to this establishment since 2002. I have always had great experiences there. The mechanics always kept it real with what issues needed to be addressed. I will keep bringing my cars and friends cars there for the foreseeable future. read more

I've been bringing 2 cars here for various issues for years and have been impressed with the quality of service every time. I've always received an honest diagnosis, timely repair, and 5 star customer service from Becky and crew. Car service is never cheap, but these guys and gals are competitively priced and I'm greeted by name when I walk in. This is how to run a business. read more

Years ago Sharp commissioned art from me and I painted the red ferrari mural in their lobby, so of course I'll reciprocate support of a local business. Bonus is that they are professional, trustworthy and make the experience of my truck needing work as painless as possible. read more

Took my Cadillac CTS in to have rear shocks replace. Great service as usual and Becky was very personable and friendly. Cost was a lot less then the dealership. Recommend Sharp Automotive to friends and family. read more

I've been bringing both our cars to SHARP for several years and Chris continues to amaze me with the service he delivers. Work is done correctly the first time, prices are fair and they treat customers with respect. Just sit in the waiting area for a while and you'll see that each person that comes through the door gets friendly personalized attention. I've brought my cars in for repairs and been sent home with no bill multiple times. They have stayed late to complete a fix when the parts were delivered later than expected. And I've been referred to the dealer with an exact diagnosis when the original warranty still covered it. I couldn't ask for more and I know where my cars will continue to be fixed as long as I live in the area. read more

Really it does not get any better than that !!!! The owner Dave gives you a straight talk about your car and what needs to be fixed and the best price. Never have they pushed anything that did not need to be fixed, and/or give suggestions of what should be maybe worked on first and money saving ideas. Yet full inspection of your car and send you safe back on the road. Everyone is very friendly. I bring all my cars here and will continue to do so, even if I should purchase a new car. They have been the most reliable shop I have been with any of my vehicles!! Thanks Sharp Automotive ! read more

I'm extremely impressed with SHARP. We brought our truck in thinking that the head gasket was cracked. Chris determined that we just needed a new radiator and thermostat, and charged us a very good price. I feel that this is a very honest and ethical garage. We will definitely bring our cars here in the future. read more

Great place, prices fair and work is great. Chris up front is on top of things and Robert is the top dog in the shop. Would not take my cars or trucks any where else !!!!! read more

I've used this shop on everything from the most basic to the most exotic cars and trucks, over at least the past twelve years, and they do not disappoint. The mere fact that they have an almost 5 star rating in their business, should tell you all you need to know about both the quality of their work AND the level of customer service that they provide. Robert and Norma work extremely hard to provide an excellent customer experience. Add to all of this the fact they are unquestionably trustworthy. It is a winning combination all the way around! read more

I love how SHAARP automotive after being asked several times and saying yes we will do it completely disregarded our agreement and instead of moving the old speakers to my car into my new one they sold them and plugged my deck into ONE OF THE TWO original 1991 speakers. If your gonna do something wrong at least finish it. . . Ive gone to them as my family hyas forever and they always seem to miss a few details and im beyond done with them read more

I can't speak highly enough for Sharp! I want to give a special shout out to Becky and Roberto. They both have gone above and beyond. I have been having problems with my Jeep for awhile now. I took it to the dealership and had a really bad experience. Decided to take it local and Sharp took such great care of me. It is so hard to find service that exceeds expectations and they did. They are detail oriented, professional, and a class act! Thank you Becky for everything and thank you Roberto for taking time to tend to my jeep and make sure you didn't miss as thing! I will be back and I will send referrals! read more

I have taken my 2004 Toyota Prius to Sharp Automotive since I purchased it three years ago for warranty maintenance. I recently purchased four new tires from him -- comparison shopped and he gave me the best price for the quality I was looking for. And I know he'll stand behind them. Dave, the owner, is one of those trusted mechanics they describe on Car Talk, who really takes your car maintenance to heart. I get straight talk and the best deal from Dave. I want to keep my car for a long time and I'm confident Dave and his crew can make that happen. Sharp has maintained our 1999 Plymouth Voyageur since it was new -- it has over 100K and has needed some repairs. We have always been satisfied -- if something happens, they correct it. This is a very professional business. Appointments are easy to make and your time is respected. The waiting area is clean and pleasant. Rides (at least locally) are available while your car is being serviced. The car is always clean and ready to go when promised. We feel fortunate to have found this reliable auto repair business in our hometown. read more