I want to give a big thank you to Big O Tires in Benicia--especially Tom Albar--for going truly…read moreabove and beyond. I brought in my vehicle with a complicated air suspension issue, and instead of taking a quick guess or throwing parts at the problem, Tom took the time to really dig in. He did the research, asked the right questions, and used his technical expertise to accurately diagnose and fix the issue the right way. That level of care and knowledge is rare. This is exactly the kind of service we need right here in Benicia--honest, skilled, and committed to doing the job correctly. Tom, you've earned a very loyal customer. For years, I've trusted Big O with our family's tires, brakes, and alignments--and this experience just reinforced why. Highly recommend.

Got a Low tire pressure warning on way home from Dentist. Checked tires and saw a big bolt. Drove…read morestraight to Big O Tires. Pulled in at about 5:20 and I am home in my living room and it is 6:30. They were amazing. So professional and helpful. They wanted me to drive away in a safe vehicle. I highly recommend them. If I could give them more than 5 stars I would. Thanks guys!!! Lynette

John is the absolute best mechanic! He is probably one of the smartest people I have ever met and…read morehe genuinely cares about people. And is funny to boot! There is never a problem that is too hard for him to solve, I would trust him with any car and recommend him to any person I know. And if you bring in your furry friend, he also makes sure they are taken care of!

John takes care of my 1991 Alfa Romeo like it was his own. He's the best. He is an amazing mechanic…read moreand knows everything car related that there is to know.

I was looking for a local tire shop to rotate my tires, professionally, while I waited. I talked…read morewith Cian Riddle the service manager at East Bay Tire. He said they accepted walkins and to come down. I did and they quickly took care of me. While this seems like a business that is more big truck oriented, Cian said they do work on regular vehicles too. They also can get any tires a customer wants for there vehicle.

The company I work for operates very large trucks, so when we have tire issues, we need a…read morespecialized type of tire repair service. Thankfully, East Bay Tire is nearby and offers mobile service as well. We've made quite a few trips over the bridge to their location to have our tires serviced, and they always deliver excellent results. On several occasions, they've even come out to our truck while it was at a completely different repair shop and performed onsite tire repairs. This level of service is truly incredible. We have no complaints whatsoever.

This is the best place in Vallejo to get tires alignment or suspension work done. I know because…read moreI've sold tires in the past for Sears as a manager. So my suspension was making some odd noise and my tire was wearing out early. Originally took it to an alignment shop on Broadway next to Chevron. That guy gave me back my Toyota w the steering wheel cocked to the left just to drive straight. Took it right back. Now my tire is doing the exact same thing. Went back again and he tells me to take it to a general mechanic to figure out if I need a tie rod or not. Anyways I just saw Shack and he let me know my bearings in my axle are bad, yeah the one I got from AutoZone. So he basically told me to replace the axle first then come back for an alignment. To be honest I was willing to pay him for the alignment today but he didn't push or suggest it. You talk about an honest and reputable location! This is it.

I needed my brakes inspected and found out the the honest, friendly and fair shop I previously…read morewent to was permanently closed. I then called another mechanic that had serviced my car in the past, only to find out he was booked. I was under a time crunch and wanted to get my brakes taken care of that day; my solution was to turn to Yelp. I found B&B Tire and gave them a call. They said to stop by and indeed I did. They were friendly, efficient and honest. I was told my rear brake pads needed to be changed soon, but it wasn't necessary that day. They fixed my front brakes and changed my wiper blades just in time for rainy season. I definitely recommend B&B.

Bad tires bad service. I paid 280 for these tires and I got what I paid for, shitty tires!…read more One ballooned up and wasn't round anymore! I was sold three shitty tires and only one decent one. Never again will I support the small tire shops in the hood, because damn they ain't no good bruh...

Slow air leak front driver side tire. He located a screw, removed, plugged, done. Very happy…read morewith the service.

I had a flat tire so my friend recommended Les Schwab and sure enough it was a great experience,…read morevery fast and didn't charge me. The guy who helped me was very cordial and professional. My husband will bring his car to replace the tires.

Everything started off fine. I came in with a gash on my upper driver side tire. I gave my key to…read morethe worker at the reception desk, and he came back a little while later letting me know that after their inspection they recommended I also get the upper passenger side tire replaced as well (which to me was expected). They gave me a quote for the one damaged tire as well as for the two front tires. I thought about it and decided to get the front 2 tires replaced together. As I'm about to purchase the 2 front tires, another worker comes out and says that I need all 4 tires replaced because they are all in poor shape due to me not getting my tires rotated regularly (the part about my lack of tire rotation is true). I asked him how the quote change from 1 tire to 2 tires to 4 tires in a matter of minutes after my car was already inspected and I didn't really get an answer. I felt like he was trying to up sale me by telling me all my tires were almost bald. The worker then says that it wasn't inspected properly at first and he could show me how bad it is. I declined the offer to show me because my thought was, if it's so visibly bad and in poor condition, then how was it missed during the first inspection. So, I took the quote, left the store and went to the Costco Tire Center in Vallejo to compare. I told them nothing aside from mentioning the gash on my front driver side tire and they went to inspect all my tires. They came back and said that the front 2 should be replaced (also mentioned the lack of tire rotation) but said my back tires were at about 70% and didn't need to be replaced. No mention of them being almost bald or in poor shape. So, a different tone from what Les Schwab said regarding my back 2 tires. Costco had no reason to tell me that my back tires were okay if they weren't. Then, Costco gave me a quote for the front 2 tires which was only about $30 more than what Les Schwab quoted me. I went with the Costco Tire Center and will likely never return to the Les Schwab in Vallejo on Sonoma Blvd. I would not recommend them either. Trust is a big deal to me especially when it comes to my car. I don't know cars very well, and don't want to be manipulated into getting more than I need (which has occurred before). If the dishonesty and up sale doesn't bother you, then you can give Les Schwab a try. I've heard good things, but I was so disappointed and frustrated by Les Schwab and felt like they were trying to take advantage, so it's a no for me. I will say, the first guy I spoke with and the second guy I almost made the purchase with were very kind. It was only the third guy who came off as dishonest. Try at your own risk, you've been warned.

This review is for the tire center…read more Due to the cold weather my tire pressure light came on a few days ago. I went to the air station and Michael came out to help me. He filled up my tires based on the recommended psi. He was so helpful and personable. Excellent customer service.

Normally I don't have an issue with the fresh meat and seafood I purchase from here (Costco Vallejo…read more#132) so this evening I bought a bag of fresh mussels ($13.50). But when I got them home, they had been in an airtight wrapper too long and were all dead. Dinner plans out the window. I immediately called the number on the receipt and spoke to a manager. I told him the situation and he told me to put them in a trash bag and bring them in for a refund. I told him I'd already thrown them in the trash and he cut me off and stated that they would only refund them if I brought them back. I told him I didn't want to hold onto rotting seafood for 24 hours before I could bring them back and he flatly told me that was my only option. Well, I'm out $13.50 and I can promise you I won't ever buy mussels from Costco again. Note to Costco Vallejo: if you're reading this, live seafood should not be stored in airtight plastic wrap for more than a few hours. Otherwise, the animals suffocate which appears to have happened in this case. Also, the manager I spoke to (7:55 pm, April 7th, 2026) was unsympathetic and didn't even apologize for the inconvenience this caused. I guess I expected too much for his version of "Customer Support".

Les Schwab is number one in my book and has always provided me with exceptional customer service…read more For this reason alone I will continue to use them for purchasing, and care of my tires. The world would be a better place if more service providers operated with their business model. They won me over by repairing and rotating my tires for free in hopes that I would purchase my next set from them. I did. When I'm treated with respect, offered a fair price, and trust your competence, I will for sure be a loyal customer and recommend your service to others. Les Schwab knows how to run a business. Thank you to whoever is in charge.

They pulled a nail out of my tire and patched it for free and I didn't even buy the tires there!…read moreThe dealer, where I did get the tires, wanted $45! I'll definitely be buying my next set of tires here.