Came in to replace two tires but Farooq gave me such a great deal I had to get all (4). The brand…read morehe recommended was Milestar, the tires look great on and ride smooth so far. He also gave me a mail in rebate for buying the set of 4 . Great staff and got me in and out really fast. Will be coming here for all my tire needs in the future.

$30 for a tire patch, bad job. Look at the image I attached. The little jobs are what can assure…read morethe customer they can return for the bigger more cash value jobs. This little job just proved to me that I won't be coming back. FYI: Le Schwab and Costco tires patch for free.

My tire pressure light came on I found the nearest Big O Tires which was Benicia. I arrived 10…read moreminutes before closing thinking I only needed additional air in my tires. As Service Technician, Andy Garcia added air, he discovered a nail in my tire. He immediately fixed the issue. I explained to Mary Bautista, in Customer Service, I just left work to get my tire fixed. She was so concerned about my safety on the road and did not charge me for the repair. EXCEPTIONAL CUSTOMER SERVICE!!! I WAS SO APPRECIATIVE OF HER CONCERN!!! I HIGHLY recommend BIG O TIRES in Benicia, CA. Thank you for caring about your customers. Thank you Andy for repairing my tire. GREAT SERVICE!!!

I want to give a big thank you to Big O Tires in Benicia--especially Tom Albar--for going truly…read moreabove and beyond. I brought in my vehicle with a complicated air suspension issue, and instead of taking a quick guess or throwing parts at the problem, Tom took the time to really dig in. He did the research, asked the right questions, and used his technical expertise to accurately diagnose and fix the issue the right way. That level of care and knowledge is rare. This is exactly the kind of service we need right here in Benicia--honest, skilled, and committed to doing the job correctly. Tom, you've earned a very loyal customer. For years, I've trusted Big O with our family's tires, brakes, and alignments--and this experience just reinforced why. Highly recommend.

John is the absolute best mechanic! He is probably one of the smartest people I have ever met and…read morehe genuinely cares about people. And is funny to boot! There is never a problem that is too hard for him to solve, I would trust him with any car and recommend him to any person I know. And if you bring in your furry friend, he also makes sure they are taken care of!

John takes care of my 1991 Alfa Romeo like it was his own. He's the best. He is an amazing mechanic…read moreand knows everything car related that there is to know.

East Bay Tire is amazing & highly recommended. My husband,…read moredaughter, and I had a van packed full of stuff ready to move her to San Luis Obispo for graduate school. As we pulled out to go, the tire light came on. We looked online for a tire location open early & found East Bay Tire in Benicia. Cian, the service manager, assisted us himself & efficiently repaired the tire. He saved an otherwise frustrating situation. I highly recommend this shop!

I was looking for a local tire shop to rotate my tires, professionally, while I waited. I talked…read morewith Cian Riddle the service manager at East Bay Tire. He said they accepted walkins and to come down. I did and they quickly took care of me. While this seems like a business that is more big truck oriented, Cian said they do work on regular vehicles too. They also can get any tires a customer wants for there vehicle.

This is the best place in Vallejo to get tires alignment or suspension work done. I know because…read moreI've sold tires in the past for Sears as a manager. So my suspension was making some odd noise and my tire was wearing out early. Originally took it to an alignment shop on Broadway next to Chevron. That guy gave me back my Toyota w the steering wheel cocked to the left just to drive straight. Took it right back. Now my tire is doing the exact same thing. Went back again and he tells me to take it to a general mechanic to figure out if I need a tie rod or not. Anyways I just saw Shack and he let me know my bearings in my axle are bad, yeah the one I got from AutoZone. So he basically told me to replace the axle first then come back for an alignment. To be honest I was willing to pay him for the alignment today but he didn't push or suggest it. You talk about an honest and reputable location! This is it.

Special brand of Tires and parts are delivered on time. Price is reasonable. Service is…read moreoutstanding. Outstanding service.

Bad tires bad service. I paid 280 for these tires and I got what I paid for, shitty tires!…read more One ballooned up and wasn't round anymore! I was sold three shitty tires and only one decent one. Never again will I support the small tire shops in the hood, because damn they ain't no good bruh...

Slow air leak front driver side tire. He located a screw, removed, plugged, done. Very happy…read morewith the service.

I came here for wheel balance for my truck but since I been Costco member and i truly trusted all…read morethe mechanics. I wasn't aware that the amount i paid for is also included of tire rotation which I do needed as well that the tire mechanic didn't offer but managed to sell me a new tire that cost $500 each. Beware do not trust the mechanics here specifically the Caucasian that i had on that day that serves me halfass work.

We have used this Les Schwab location on several occassions and each time the staff has been…read moreINCREDIBLY accommodating. Although our tires have been relatively new, they pick up nails and screws. Les Schwab, Vallejo has meticulously repaired the tire and does not have a charge for this service. Additionally since our newer cars tell you the air pressure in the tires, I am cofortable in stopping by the Vallejo Les Scwab and asking them to add a little air to my tires. What an incredible service and always done with a smile. I cannot praise this store and their culture enough!

Costco trip! Went to Costco to pick up a few things during the week, and it was a nice, quick, easy…read morein-and-out trip. I've noticed that coming to this Costco during the week is usually the best time because there aren't many lines and it's not nearly as busy. The weekends can definitely be a different story, though, so be prepared for a crowd if you come on a Saturday or Sunday! The employees at the entrance who scan your membership card are usually friendly, and the employees at the registers are always nice as well. Checkout was quick, and I was able to grab my stuff and be on my way without any problems. I've never really had a bad experience at this Costco. Whenever I need something in bulk, this is always one of my go-to places. They also have a nice food court! The food court line can get pretty busy, though, so if you're planning on grabbing something to eat after shopping, be prepared to wait a little bit. Overall, another easy Costco trip. Got what I needed, had good customer service, and was in and out!

Normally I don't have an issue with the fresh meat and seafood I purchase from here (Costco Vallejo…read more#132) so this evening I bought a bag of fresh mussels ($13.50). But when I got them home, they had been in an airtight wrapper too long and were all dead. Dinner plans out the window. I immediately called the number on the receipt and spoke to a manager. I told him the situation and he told me to put them in a trash bag and bring them in for a refund. I told him I'd already thrown them in the trash and he cut me off and stated that they would only refund them if I brought them back. I told him I didn't want to hold onto rotting seafood for 24 hours before I could bring them back and he flatly told me that was my only option. Well, I'm out $13.50 and I can promise you I won't ever buy mussels from Costco again. Note to Costco Vallejo: if you're reading this, live seafood should not be stored in airtight plastic wrap for more than a few hours. Otherwise, the animals suffocate which appears to have happened in this case. Also, the manager I spoke to (7:55 pm, April 7th, 2026) was unsympathetic and didn't even apologize for the inconvenience this caused. I guess I expected too much for his version of "Customer Support".

Last week I got an nail in my tire, they were able to get me in and out an hr before closing. As…read morealways amazing customer service. I will always go here for my tire needs.​

I've been a customer of Les Schwab in Martinez since 2005 and have used them for my own vehicles as…read morewell as vehicles for my family over the years. They have consistently provided good service, explained my options clearly, and given me realistic timelines. I've also never felt pressured or upsold into something I didn't need. What has kept me coming back for more than 20 years is how they stand behind their work. Like any business, situations can come up that need to be addressed, and I think how a company responds says a lot about them. I especially want to thank the current store manager, Tyler Burns, and his staff. Tyler has been very responsive, professional, and thorough in following through on a recent service issue. He took the time to explain the options, made recommendations, and made sure the situation was handled properly. I have a lot of confidence in Tyler and the Martinez Les Schwab team and will continue bringing my vehicles there. I would definitely recommend this location.

The customer service was perfect. They were very understanding and helpful…read more They researched my problem and remedied the situation so I didn't have to cross the bridge to go to the dealership. I asked them about tire rotation and found they were more reasonable than Costco. Plus told me about EV tires I had never heard about. I will definitely return

I had my driver side rearview mirror stolen at BART. I didn't have an appointment, but I headed…read moreover to the "Shop" in Benicia. I waited a little bit for the part to be delivered, but it was installed in about five minutes. For women that are looking for auto shops that are clean and fair, this is your Shop! Everybody was friendly and efficient, but a special shout out to Nathan for his professional and friendly Service.