Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )

Well, out on a motorcycle ride yesterday I picked up a screw on my rear tire ended up with a flat…read moretire had my bike towed to Route 43 Motor Sport and this morning they were able to repair my bike within several hours of dropping off the key to them. I highly recommend them for any of your motorcycle needs.

Don't try to use American Express. No indicator so…read moresomething pointing that fact out would be nice. When making the suggestion that perhaps they could point that out, I was mocked and publicly made fun of in the building. Guess I had higher expectations since I had $1,250 of work done. Customor service was good up to check-out.

Bought a new 2025 Kawasaki Ridge Crew with Extras. We have been waiting 3 to 4 months for a Hitch…read morethat has been on Back Order?? Never get any kind of updates and have to call every single time and only get the same response! On Back Order, will let you know.

Just putting this out there for anyone wanting to do business with Ken's Sports in Kaukauna. We…read morewere looking for a used snowmobile for my wife and thought we would buy one from a dealer so we didn't end up with someone else's junk off of marketplace. We bought a machine, hauled it all the way to Hayward and it didn't even make it 20 miles and the engine blew up. Called them up and they said bring it back and we'll rebuild the motor. Thought this is great-someone actually standing behind what they sell. They "rebuilt " the engine asking us to pay for the other piston so we would have a whole new motor so we agreed. Haul the sled back up North made it about 200 miles and the engine locked up again. Brought it back to Ken's and they said yep the crank we put in it was junk and now it wrecked the case and everything is worse than before. This time though they said too bad we're not fixing it we'll give you $1000.00 for it for salvage. Long story short bought a snowmobile for 5400.00 got about 220 miles out of it and was offered $1000.00 for it because they put junk parts in it trying to patch it up and it bit them in the ass. Now we're paying for it. The answer we got from Chris the owner was yeah it sucks guess you should have bought a new one. Think twice before buying from them. I sure wish I would've read the Yelp reviews before buying from them.

I bought two new motorcycle helmets for the wife and I. Steven Z. Was my sales person and took…read moreplenty of time properly fitting my wife in the right size helmet. He explained in detail the construction of the helmets that we were looking at. I have always been pleased with my visits to cedar creek motorsports. I can't say that the prices are cheap for items there , but the service and personnel are excellent.

The people I talked with at Cedar Creek Motorsports were very professional and very helpful. I feel…read morethat my business was important to them and they handled it with professionalism in a fast and efficient manner. I absolutely would work with them in the future.

Great out-of-state purchase experience with Road Track & Trail!…read more MJ was the salesperson that helped me purchase a 2018 FLHC Harley Davidson, shipped to me in California and arrived in great condition. MJ was responsive and answered the many questions I had. I asked for more detailed photos and a short video. MJ was happy to get those to me quickly. Paperwork was easy and He stayed in touch throughout the process. Title arrived quickly and via certified mail. Price and condition of the Harley was spot on. No surprises when I took delivery and a great deal. Battery had a decent charge and fired right up. Shipping: Haulbikes was who RTT used to ship the bike to California. The overal shipping experience was positive and Haulbikes did send me an initial ETA and email updates along the way. Haulbikes was a couple weeks later than their original ETA but that was still more than a week EARLIER than what MJ had told me to expect. MJ did a great job setting the correct expectation around shipping times. Overall a fantastic buying experience. I would not hesitate to purchase from RTT again and highly recommend them to California and out-of-state buyers. Thank you MJ & RTT for making my first motorcycle buying experience a great one.

It's been almost two years since I took delivery of my 2003 Road King Classic and MJ and the…read moredealership knocked it pit of the park! Amazing machine and amazing people! Thank you MJ for making this possible! I love my bike and think of you all when I ride! Class acts all around and I highly recommend them!

Had the service Department order new tires for my wife's Honda got there and they checked my tires…read moreand said I didn't need new tires yet . They were so honest I will definitely do business with them again Thanks again service Department for being honest with us see you soon.

Recently purchased a Switch from Brady and Michael at Hexco. It was to date the largest purchase…read morewe made next to a house. We had a clerical error that I didn't catch and signed off on, however Hexco still honored their price even when they didn't have to. Brady was low key, low pressure and not a pushy salesman at all. When it came to the dreaded Finance part, not only was Michael NOT force feeding warranty adders down our throats, he blew the interest rate out of the water from 3 other dealers we talked to. It was the most laid back transaction we have ever done. Cut to a few weeks later right before a big trip we planned with a campsite on the water, we had issues with the boat that were no fault of the Dealer's. Emily in Service was amazing and they got me in right away and when they couldn't fix it immediately, they offered me to take their demo boat to not ruin the trip. THIS is customer service and that is how you treat a customer. Even the Service dude was awesome when he came out to explain what was going on with the boat. 10/10 would recommend, they now have a customer for life.

It was nice to find a shop that treats you with respect. They gave me a thorough estimate, so I…read moredidn't have any surprises. Do you have a mercury product? This is the place to take it. They have a long history of servicing mercury.

BEWARE!!! The first repair estimate for our motor was $2,300; we told them to go ahead and fix it…read more We got it back, put it in the lake and it didn't run!! We took it back to Casanovas - Pierre said it would be another $500 to fix it. We said go ahead - the boat was useless without the motor. We put it in the lake and AGAIN - it didn't work. He accused US of messing with the motor and its adjustments - after spending so much money, we didn't dare touch ANYTHING on the motor!! We took it back and Pierre said he could fix it for another $250 if we wanted to do a cash deal with no receipt!!!! We told him to go ahead - got it back before winter. We tried to start it for winterization - but it AGAIN would NOT run!!! Shame on us!!! I hope this review will help others from getting scammed and ripped off!!!