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    Jan's Towing

    Jan's Towing

    (636 reviews)

    Unfortunately, my family and I were recently involved in an auto accident in a private parking lot…read more I called AAA (auto club) for towing service because my fenders were rubbing against the tires, and I couldn't drive my truck home. Triple A contacted Jan's Towing to provide me with towing service. I waited less than 35 minutes for the tow to arrive on a very busy afternoon. The wait time was no issue whatsoever. Jan's Towing sent a flatbed truck to my location and a very friendly, hardworking, and supportive driver. The driver had my truck on the flatbed in less than ten minutes. He also inspected the entire bottom of my truck while it was on the flatbed and advised me that it did not appear to be leaking any fluid, which was a huge relief. The driver delivered my truck to my driveway and offered words of encouragement by saying that "yes, it was unfortunate that I was involved in an accident, but on the bright side, no one was injured or worse, and that everything will be ok" Those words were very comforting and put this ordeal in perspective for my family and me Thank you for the great customer service.

    Owner: Azusa population is 70% Latino. As a business owner here in Azusa. The residents here in…read moreAzusa are a large % of your business. I'm a Latino residing here in Azusa. I was a customer, with an experience you need to be aware of. I requested to remove personal belongings from my car. A white male approx 50 years of age drove me to my car. Before starting, another worker Latin descent hands your driver his food. The driver acknowledges him by stating, Mexican 3 times "Mexican" "Mexican" you bringing my food. "Mexican" reaches for food, stating I got it.... Owner, this isn't the type of experience anyone of any race should experience. Your employees have first names, use them respectfully.

    Shell - servicestations - Updated September 2026

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