Very high price and they try to lock you in. They also try to put a lien on my vehicle while I was waiting for a check to come in. And every day added another $80 plus towing. My bill and less than seven days was over $800. read more

Was stuck on the highway , came in less than 15 minutes helped me get back home 10/10 services so nice as well! Definitely recommend if towing ever needed! read more

Great service and we didn't have to wait long to be towed. Owner was very friendly. Great company that tows big vehicles and big trailer attached. Great company in the Indio area of CA. Good pricing being off the 10 freeway a stuck on the side of the freeway on a hill. Thanks for the tow. read more

Plaza Towing - Plaza Towing our truck and rv. - Towing Near Me - Indio, California

The owner send me a response at google and was very rude and trying to confront me telling me is not truth what I said, but I told him to check Yelp because is more reliable. They don't like the truth, but that's why we do it for people to know who are they dealing with. They rip off people legally is not fair for people who are hard working people. Impound it because of my poor decision of being parked in the street with the permit to be there, but a lot of cars were parked illegally, but only my son car was towed. Here it is their response: Julio if you choose to leave a negative review or remarks then at the very least provide some support or documentation to justify your complaint. Unfortunately your quick to make unjustified claims about our services? Why was your vehicle towed. In closing if you can't provide the audience a foundation for your complaint then how can it be valid, or maybe your just upset because your poor decisions lead to your car be impounded by law enforcement and now you have to pay the consequences read more

I have subscribed to Verizon's roadside assistance for years and never had to use it, until today. The ETA they gave me was 2 hours to tow my vehicle less than one mile - it was 110 this afternoon. They failed me. The good news is, I purchased a AAA membership immediately, and requested service. They sent Plaza Towing and Raymond REPRESENTED! I've had to use towing services before, but never had such an amazing experience. Raymond was talkative while working, pleasant, and made sure that my father-in-law and I were comfortable with water and an Air Conditioned truck. Pleasant service in less than 30 minutes! There is something to be said when someone delivers an unparalleled level of service - and Raymond did just that. He talked about how much he loved his job, his experience, and gave piece of mind that everything would be okay. A Service-Hero in my book. Having served as a service manager before, I realize how rare this kind of personality and team member is. Raymond deserves a pat on the back, and in my mind, is THE BEAT service provider I have ever had. Thank you to Plaza Towing, and AAA! Please pass on my sincere thanks to everyone that played a role in my experience. From Dispatch to the Operations Team - you should be proud of what your team is accomplishing out there when clients are hot, miserable, and vulnerable. There must be some amazing leadership to lead such an awesome team. read more

Plaza Towing - Towing Near Me - Indio, California

My diesel pusher motorhome broke down at a busy intersection in Indio (left hand lane of 3 during afternoon rush hour. Thinking that I needed an emergency tow, since my transmission would not shift into drive called Plaza Towing for service. Two drivers showed up about an hour later. One of the two, Darnold, quickly diagnosed that the problem was not the transmission at all, but rather a loose battery connection on the chassis battery bank which prevented the alternator from charging the batteries, resulting in battery voltage too low to activate the electronic transmission. Once the battery connection was tightened, transmission function returned and we were back on the road without a tow. Darnold even went above & beyond, calling later that evening to make sure everything was still going well. Darnold is a hero, in my book! read more

Plaza towing is an amazing company. Every employee was so nice and helpful. They really went above and beyond. Very helpful and trustworthy company. I would use them again and would recommend them. Thank you for all of your help read more

Our trailer could not be towed traditionally. Esmerelda got us the tow we needed. Roberto was professional, timely and kind. We recommend Plaza Towing to anyone in the area. You saved our booty. Thank you. read more

Plaza Towing - How you tow a 40 ft fifth wheel. - Towing Near Me - Indio, California

I want to shout out to "Alex" for his AMAZING customer service, and professionalism and for rescuing my husband.. My husband was T Boned at the Red Earth Indian Gas Station near Salton Sea coming home from Glamis on Halloween weekend 2019. We had to have his truck and trailer towed back to Yucaipa (near banning) he told us that tow would have cost $800.00 but triple AAA covered it all! YOU ROCK ALEX!!! (He deserves a raise!! ) read more

AMAZING is all I can say about Plaza Towing I was a Damsel in Distress today in my MB SL500, with a DEAD BATTERY and RAYMOND came to my rescue once again He is the Nicest and most polite man. I've had to call AAA a few times for Mine, My husband and Mothers vehicles in the past and Here comes Raymond to our rescue! GREAT CUSTOMER SERVICE, he deserves a raise for his 5 Star service! Great Happy, Smiling employees are very hard to find these day! Thank You again Raymond! read more

Rude employees I wouldn't give them a cent of my business don't expect an honest answer when you ask a question or manners read more

Plaza Towing - Another example of the rude service you can expect from this business - Towing Near Me - Indio, California

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My daughters and I broke down in our RV on the way to Stagecoach at 11:30pm , our rear brake disintegrated and the Wheel froze up, it would not roll at at all, we were stuck in the middle of the Circle K driveway! We called AAA and were told Plaza Towing would be coming out! We received a call with estimated arrival and our tow truck driver showed up quicker than expected, unfortunately our RV was not cooperating with being towed so another driver was called to help assess the situation. They worked together and went above and beyond in my opinion to help us girls out! Both were very nice and polite and we really appreciate everything they did to help us out! Once we were at Stagecoach we saw a few Plaza trucks but not the ones who helped us , we were hoping to thank them again! Thanks Plaza Towing your boys did great! read more

Plaza Towing - Towing Near Me - Indio, California

If I could give em a 0 I would . THEY towed my car for me threw AAA an I guess on way there my sun roof flew off an they don't think there responsible for it because the car looked abandoned . It may look abandon but obviously wasn't if u were towing it to mechanics to be fixed .So they r refusing to do anything about it .well if nothing else teach ur drivers how to tow cuz u r responsible u towed it idiots read more

Absolutely terrible customer service! They arrived at my home via a AAA call to fix a flat tire. The technician never asked for ID or my AAA card-total breach of protocol. In the process of changing my tire he lost the lug nut key and I only realized it was missing when I went to the tire store to have the tire replaced. I called Plaza Towing and after being delayed and said I would get call backs (I had to call them several times over the course of 2 days), they aif the technician didn't have the lug nut key and he gave it back to me. Cleary, he didn't. One of several dispatchers i spoke to was helpful and said the technician would call me at 9 AM when he arrived for work- he didn't. I called again and she said I should speak to the supervisor (Trent). She called back to state Trent wouldn't be calling back and they didn't have the lug nut key. Lack of courage and customer service by Trent- just goes to show they are not an honorable company nor do they follow the requirements of AAA. Definitely go someplace else! read more

This place is amazing. After not getting anyone from AAA to come tow our vehicle this place helped give us options to find a company come out and replace our tire on the side of the road. They were not worried about not getting the job just cared about getting us help. Would recommend this company to anyone. read more

Here is the Dilemma my son and I endured on April 24, 2021. I appreciate Manuel (the tow driver) from Plaza Towing who displayed integrity, thoughtfulness, and empathy of others; helping others and doing whats right at the expense of self. My son and I were stuck on the side of the road in the sand approx. 40' off the road. We initially got stuck at 5pm. After an hour we were able to unstick our truck, unfortunately, we were within an area of sand all around and trying to drive the truck out of the area; our truck got stock again. We tried to dig it out, nightfall was upon us, so we called AAA. AAA said they were sending someone out to help and they would be there at 830pm. We waited and nobody showed up. At 9pm I called AAA to find out what happened and which company they assigned. They told me "Palms to Pines" was assigned hours ago. I called Palms to Pines to find out the status. The person who answered the phone said he had just arrived and didn't see a ticket for service and would contact AAA to find out. He called me back and old me the area we were at wasn't within their zone for service. He said he told AAA this and they need to request a different company. I contacted AAA and they told me they failed to find a service to come help us and were having trouble finding a company off their list. They told me they were talking to Plaza towing. I requested their number to call them. When I called Plaza towing it was approaching 10pm and you can only imagine how frustrated and aggravated I was. The female on the phone wasn't very accommodating nor was she understanding of our plight. She made more emphasis on the fact that their service wasn't covered by AAA and I would have to give her my credit card number and approve a minimum amount of $300 before they send anybody to help us. As I was venting my annoyance to her about a conversation regarding money instead of the well-being of a Dad and his son stuck in the middle of the desert, I heard a voice in the background ask, "Where are they...... I'll go". Upon the arrival of the tow operator, I asked him his name. He told me Manuel. I told him how much I appreciated him coming out to help us. He could sense how frustrated I was and he told me he was in the office and heard the conversation I had with he woman on the phone. He told me he had just finished his work day and was going home, but heard how distressed I sounded and decided to come help in lieu of going home. Manuel is a unique individual that our society has lost over the past generations. People today seem to be more concerned about selfishness than selflessness. He came to help a complete stranger when it would have been much more convenient for him to go home to his family. Manuel was there after 11pm, devoted to doing his job and committed to his core values; "Help thy neighbor". He was professional, understanding, and charismatic. Not only did he know his job and was well trained, he was companionate; a trait that ins't taught bur rather instilled in someones core values. I appreciate Manuel and glad he was the person who showed up.... Danny Espinoza read more

Plaza towing to the rescue again. Dispatched by AAA, 5 star service once again. I Had my car towed this morning by Tony. He arrived faster than the estimated time and got my car to the mechanic before my appointment time. Excellent customer service, Thanks Tony! Also props to the dispatch gal I spoke with. read more

Blew out a tire going home from California to Arizona. Stuck on the side of a freeway. The gentlemen who helped us was FANTASTIC. He was there in 20 min and was very professional and nice. I believe name was Modesto. Apologies if I got the wrong name. He got us to the tire shop. We are all safe and got back on the road. read more

First of all they're rude at the call center. Here's what they did, they added, additional 10 min to the ETA time which I said "Come on" then the lady said, I cancelled you. I reported them to AAA and they were furious because they shouldn't threatened people and then cancel them. read more

This company is deceitful they don't tell you your being recorded by a body cam they record you and put on you tube I asked them to remove it I didn't give permission to be recorded I'm going to sue them , dishonest bastards owner is Arrogant read more

I cannot say enough about Luis. What a smart, helpful professional. He arrived with A A A batteries and we agreed upgrading to an agm battery would be best in the desert for my Lincoln. He deserves a raise or promotion for being a fine representative of your business. Next time I need help I know who to call! read more

After my daughter got stuck in a wash followed by us getting stuck trying to rescue her, we were in a jam. We called Plaza Towing and Bob & Bill came out and went above and beyond in getting us back on pavement. Great work! read more

Excellent customer service! Coming back from the river on a Sunday, we needed our boat/trailer towed due to wheel bearings blowing out. They helped us out & found an RV repair shop for us and towed it there. Highly recommend this towing company!! read more

My man Kirk was a total professional and got us to where we needed to go in a fast timely manner and after the night we had on the side of the road he was the best part of the morning. Comfortable cab, clean and the air conditioner blew our hair back. In a good way. Thanks Plaza towing for having a good quality guy. We think Sergio picked us up last night at the rest stop. We were very tired and we think it was him, he too was amazing. Well done crew. read more

My vehicle recently broke down and, I had to call AAA to help me out. They sent Plaza Towing to my rescue! A very nice gentleman named Darl checked out my vehicle and, said he had to tow it so, he towed it to our repair shop just down the street. He was very kind & helpful! Thank you again Darl for your service! I love Plaza Towing!! read more

Soooo on the way back from our crazy outing at the Integratron and Big Rock I got a punctured tire from the little off roading that I didn to see the Rock. I pulled over at the gas station the night before and put air in it. Got back to the resort and the next morning the tire was flat. Damn twig! Since I had just gotten the car I had not figured out how to get the spare off to change it myself. So I called AAA and they sent Plaza Towing who got there within 30 min. Woohooo!!! They got my spare on in 15 min and I was ready to head out to get new tires. I wish I remembered the mechanics name but he was very professional, friendly and helpful. They were lightning fast service goodness!!! read more

I am so impressed with this company! Not only is the customer service impeccable, they're super fast as well. I lost my car key at Coachella Janette was amazing at helping me navigate the best plan of attack as I was fairly certain my spare was in my car. She followed up with me and made sure I got to my car and met up with the tow truck guy. That guy turned out to be Aaron who was so quick to meet us and patiently waited as we walked to the correct lot (one over). Great company would highly recommended!! So happy AAA works with them!! read more

Locked my keys in my car and called Triple AAA. They sent Plaza Towing and Shawn, the driver, opened my car door in less than a minute!! I was so angry at myself, but Shawn's extra friendly service made my day! read more

So here I am, at the end of my exhausting work day, and as I attempt to pull out of my parking space I feel that "something" isn't quite right. I get out to find that I have a flat tire... On my brand new tire I got last week. Great. I called my roadside assistance and they sent out Plaza Towing. They arrived to my office within 15-minutes of me calling and I'm already almost on my way! Thank you Plaza Towing for all of your help. read more

Plaza Towing - Flats on a Monday... Why not? - Towing Near Me - Indio, California

My battery terminal was corroded and my car wouldn't start. I remembered I had AAA and called them to get a tow truck to take me to the dealership. Plaza towing got assigned to me and within 30 minutes they showed up to my house. My driver was Rigo and he was awesome. He hooked my car up in minutes and he was able to drop it off at the dealership. Definitely a great experience with plaza towing and Rigo made that possible. 5 stars for sure and 10/10 would call plaza for any future towing needs. read more

This is one of the most rude calls from a business I've had in a long time. No listening skills because she already has the answer and demand for money. No customer service skills and actually receptionist laughs if you tell her. I will never want service from them and same on AAA read more

I was pleasantly surprised when my AAA serviceman came to my house after only 20 minutes of making the request. Wilfred came promptly and with a great attitude when I was in dire need of help in this 115 degree weather. He knew what he was talking about & solved my issues! Great job, Wilfred and Plaza Towing. read more

Extremely prompt and professional lockout service. They were sent by my rental car company after I locked my keys in the car--couldn't have asked for better service. read more

My battery died yet again. I called AAA Oregon who transferred me to AAA Southern California. They contacted Plaza Towing Inc. of Indio I was called and told how soon they would arrive after they first determined that I was in a safe place. Alex came and ran a test to see if it was just an old battery (it was). Then he quickly changed out the battery and made sure it was working. Excellent service and a very reasonable price! read more

Had a flat on our 5th wheel trailer. They arrived exactly as estimated. Driver was very friendly and got us back on the road quick! We can highly recommend their service!! Thanks Plaza Towing!! read more

Unbelievably great service! My 35 foot motorhome broke down while towing a 20 foot trailer. My roadside assistance company hired Plaza to get me towed. The driver called multiple times just to let me know where he was and when I could expect him. A semi with a low boy and a regular tow truck showed up. Both drivers were incredibly nice. We got my motorhome on the low boy and trailer on the tow truck. They took me down to a truck stop and spent some time trying to find the best place to put me in consideration of my security and that of my trailer. They backed the trailer in then dropped the motorhome. Then they spent extra time to help me get the trailer hooked back up to the motorhome. Both of these guy went beyond what I would have ever expected and I am incredibly grateful for how helpful and nice they were. read more

On the first day of vacation we had a blowout on our motor home. Literally out in the middle of nowhere. Plaza towing drove a semi with a flatbed out right away. Trent was the young man that towed us back to a tire store in Indio. He was very professional. He drove very safe and cared about our motorhome as if it was his own. He informed us of places to eat and places to shop while we were having our tire replaced. Excellent service all around. Thank you Trent and Plaza towing! read more

Aaron of plaza was the best, fastest, most courteous and wonderful savior of my lost car key. Thank you, man!

My Smart Car had a flat tire in Mecca, they were so kind and helpful, there are no spare tires in the tiny cars so Kirk drove me all the way to La Quinta to get it fixed. I highly recommend them read more

No one wants to be stranded on the highway at night but if you do, I highly recommend calling Plaza Towing. Isaac came to the rescue and was incredible as a professional but also very personable and friendly, exactly what you need at a time when things aren't going your way. Highly recommend! read more