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    Shell

    2.7 (89 reviews)
    Open Open 24 hours

    Services - Shell

    Car wash

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    Different store but same chain and owner. Son took car to get car washed on 6/26/24. Car wash tore off driver side mirror so he filled out a claim form. Talked to manager who said all she could do was send the form to corporate and she couldn't do anything more than that. She couldn't provide a working number and the form said to talk to the store manager...... Was able to track down the corporate info and left about a dozen messages to try to get someone to address the claim over the past 3 months. No callbacks and would always go to voicemail. Think twice about using their car wash as any damage will be ignored.....

    I needed a car wash but that turned into needing a repair... snapped off my rear windshield wiper arm.. AND MY CAR IS STILL DIRTY GG

    Newly remodeled station
    Steve D.

    This is a newly remodeled Shell gas station at 1705 Berryessa Rd in San Jose. I don't know the exact date it opened, but I'm guessing it was recently. That's because everything is brand new! Fresh and clean concrete. New pumps, vacuums, big Loop Foodmart, and spacious well lit fuel islands. This is a 24-hr station, with a carwash, and offers UL Reg/Mid/ Prem/ and Diesel. No EV Charging stations. I didn't use the carwash or use the restrooms. Located at Berryessa Rd x Lundy Ave

    Dim sum conveniently available if you crave them.
    Andy L.

    Review for car wash and Loop mart. I come here when I need to get my car washed since the Shell/Loop loyalty rewards keep me coming back. You get $1 off when paying for your car wash inside at the cashier. I find the cashiers to be friendly and welcoming. I browsed around the mini mart and surprised to see dim sum offered during the morning hour which is convenient for those who crave dim sum and just grab them here.

    Unfair items. Good car enter, scratched car went out!

    My car got scratched after I washed my car! And an ' unfair instruction!' Worst place don't go.

    Employees had to constantly reset the wash after every customer

    Functionality wise: their car wash occasionally stops working and is incredibly slow. There were 3 cars in front of me and somehow I was there for almost half an hour. Happens every time I use this wash. Won't be coming back. Customer service wise: Awkward and inappropriate experience with a Loop employee. While I was putting gas in my car, I used the windshield cleaner to get some stains off my windshield and the employee walks out and starts yelling and snapping his fingers at me. He was yelling for me to pay $3.89 for something -- I paid for gas and bought a car wash so I don't know what else to pay for lol I used the windshield cleaner to get tough stains since their car wash does not get everything. If they don't want anyone using it then don't have them (but also it's a gas station). TL;DR: the employee yelled at me across the gas station at night for some unknown reason and their car wash is terrible.

    Michelle M.

    It's decent gas with prices that tend to be lower than the Chevron right across the street. The kiosk convenience store is SMALL so avoid this if you're claustrophobic. My receipt didn't print out, which is the only reason why I walked in there. Because it's so small, they have soda machines outside too. Car wash, which I have used before, and it's your standard drive-thru car wash.

    Digital sign selling unlimited car wash in store

    This is most fraudulent gas station I have ever been to. They have multiple signs advertising unlimited car wash program so I signed up in the parking lot. I went inside to Try to use and they said they do not accept. I tried to explain that they have signs advertising and they must accept. They insulted me and told me to leave because I was lying about the signs. I pointed to the signs and they said the signs just advertise the program and I wanted a car wash I had to go five miles away to a different Loop that does accept the unlimited car wash. If they don't accept they should not advertise and sell. Your staff should also not insult customers that are simply confused by why you are selling if you do not accept and why they do not have signs saying they do not accept.

    Ter L.

    Two stars and this is me being very generous. This has become my go-to Shell gas station since my move back to the east side. Although it is a further drive for me, I'd pick the Berryessa location over the Shell located off of McKee any day. I like the fact that this establishment is clean, spacious, and getting in|out is pretty easy. Minus a few stars thanks to the rude Vietnamese lady who wears glasses. Each and every encounter with her leaves my blood boiling and not so happy thoughts fill my head. How she can always twist things to make it seem like I am inconveniencing her is BEYOND ME!! First off, your job primarily consists of you sitting on your behind all day. When customers come in, the least you can do is say 'hello'. This lady has no sense of customer service and simply sucks as a human being- she is always short, rude, and a prime example as to what an employee SHOULDN'T be!! I come back due to pure convenience. Meh.

    Food mart / cashier

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    Photo of Ben C.
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    10 years ago

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    12 years ago

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    12 years ago

    Nearby my home, clean and lots of pumps. Little more expensive then Arco and Valero station near by.

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    Photo of Cathy D.
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    11 years ago

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    10 years ago

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    11 years ago

    Don't expect any service levels. There is guy name Elias always hassled and rude. Rest staff is good

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    11 years ago

    Car wash payment system is broken. No signs indicate that you cannot pay at the automated machine.

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    12 years ago

    Cheap and clean. Car wash works very well, too!

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    10 years ago

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    Page 3 of 3

    Ask the Community - Shell

    This place became "s express". What is s express?

    How much does it cost to use the air machine. Is it $1.50 just like the Shell at McKee and Capitol? If so, I would rather use the machine here at Berryessa, where there is more room to move around.

    You can ask the cashier to turn on the machine for free. I think air is free in California.

    View All 3 Questions

    Review Highlights - Shell

    Been pumping shell for over a decade and never went back to that cheap shit ever again.

    Mentioned in 2 reviews

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    Pacific Hand Car Wash - Gt2rs

    Pacific Hand Car Wash

    4.4(1.2k reviews)
    6.5 mi

    I Showed up at 0655 and waited in line till about 7:20 and a very polite person took my order (I…read moreforgot to ask his name but it is always the same representative) I ordered the exterior wash SUV option $120+$15 tip = $135. Come early because it gets packed quick. I was the 5th vehicle in line at 0700. The car wash opens at 0730. Plenty of places to sit and wait both outside and inside. There is a cat, a bird and also a small waterfall with fish. Very clean and organized business. They offer some car products and refreshments for sale as well. They did a great job but some smudges on the grill as you can tell from the photo. Overall I always choose Pacific Hand Car Wash but I am looking for a mobile wash person since I feel like the staff is super rushed here. Thanks to the staff for all the patience!!

    I had my car fully detailed at Pacific Hand Car Wash and I'm honestly blown away. Kevin and his…read morecrew are on another level. I did a full interior and exterior detail with ceramic coating and not a single detail was overlooked. They even cleaned the dust out of the air vents and shifted the car into drive to properly clean the leather around the gear selector. That is attention most places would never even think about. There was not a single speck of dust under the seats or anywhere in the carpets. The headlight restoration alone was worth it. They removed the oxidized clear coat and applied Kevin's own blend of sealant, and the headlights look brand new. You can tell this takes real skill and dedication, not just someone rushing through cars. What really impressed me was how careful they are. I watched a towel get dropped and it immediately went straight into the wash. No shortcuts. No laziness. Just pure professionalism. The crew is friendly, efficient, and you can tell they take pride in what they do. Even on a busy Sunday morning with about ten cars ahead of me, they finished in just a few hours. I have had full details done before, but Pacific Hand Car Wash exceeded every single one of them by far. Kevin clearly knows his craft and is great to talk to. If you care about your car and want it done right, this is the place.

    Photos
    Pacific Hand Car Wash - 100 % Hand Wash @Pacific Hand Car Wash

    100 % Hand Wash @Pacific Hand Car Wash

    Pacific Hand Car Wash - @ Pacific Hand Car Wash 
1667 S. Bascom ave, Campbell CA 95008

    @ Pacific Hand Car Wash 1667 S. Bascom ave, Campbell CA 95008

    Pacific Hand Car Wash - Dan's F8 Tributo @Pacific Hand Car Wash

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    Dan's F8 Tributo @Pacific Hand Car Wash

    Extreme Express Car Wash

    Extreme Express Car Wash

    4.3(553 reviews)
    3.7 miDowntown
    Locally owned & operated
    Eco-friendly

    The kiosk machine is easy to use, and there's also an attendant nearby if you need help. The whole…read moreexperience was quick and efficient, taking about five minutes from entering the car wash tunnel to reaching the blow drying section. Once the wash is finished, you'll need to make an immediate right turn to enter the parking lot where the vacuum stations are located. All washes come with access to free vacuums, towels, and cleaning sprays. The vacuums were powerful and had no trouble picking up tiny and small debris in the car. If the vacuum stations are full, you'll need to park on the opposite side of the parking stalls and wait for an attendant to guide you to a vacuum station once one becomes available.

    Went on $23 Thursday, $7 off the $30 Extreme wash price around 4pm. No wait…read more Staff to help at the pay station and to help you guide your car into the wash. Around 3 bays open in the vacuum area, you have to exit the car wash, go on the main road then go into the drive to the car wash to get to the vacuum area. Have an Hyundai Elantra, the car wash didn't wash the rear window and bumper well, had to hand wash when I got to the vacuum area. Didn't have the disinfectant and window spray at my bay but borrowed the bottles next to my bay. Plenty of clean towels at the bottom of the collection box but they are damp, thankfully they don't smell of mildew. Staff is good about picking up the used microfiber towels and refilling the bottles. Minimal scent on both. You vacuum you own floor mats at the vacuum area. I wish they had a mat cleaning machine like other car washes. You just feed it through a machine at the top and it rolls out the bottom. I want to go on Wednesday and get a buy one and get one free on the Extreme wash. That looks like a good deal. W San Carlos is a busy street, takes a while to enter and leave. Less than a mile from Hwys 87 and 280. I would use the car wash again.

    Photos
    Extreme Express Car Wash
    Extreme Express Car Wash
    Extreme Express Car Wash

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    E-Z Clean Carwash

    E-Z Clean Carwash

    3.5(117 reviews)
    8.7 miBlossom Valley
    35 years in business
    Budget friendly

    I was looking for a place where I could wash my camper van after my regular carwash place wanted to…read morecharge me at least $150 for a simple wash because the van was tall. I found this review, and the comment about the accommodations for larger vehicles and came by. The far right spot, uncovered, is the one to use. My only nit is that you have to back out; there's not much room for a vehicle to make a U-turn. This is pretty minor, and I'm glad to have a convenient place to wash my van.

    The Open Bay for taller vehicles was a plus! The only issue was, I did not understand (and yes…read morethere is signage "EVERYWHERE " as the owner stated on the phone) how the credit card usage worked. The signage does not state how much time your money gets you. So as the timer was going up...I did not understand when to press stop as indicated. It was confusing to say the least. So I ran my credit card twice. Unsure if I did it wrong or the machine was broken. I ended up using cash. And that worked great! I called the customer service number and he ended calling me back. He was very condescending and defensive. It was incredibly frustrating. He stated "there are signs everywhere including the sign you got our phone number from, and our machines are not broken, you just didn't nt follow the directions." Okay fine, but don't be a rude. And I NEVER CALLED HIM ANY NAMES. IF YOU CAN REVIEW THE PHONE CALL. THEN POST IT.

    Photos
    E-Z Clean Carwash
    E-Z Clean Carwash - 07/01/22

    07/01/22

    E-Z Clean Carwash - 07/01/22

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    07/01/22

    Classic Car Wash - Boutique

    Classic Car Wash

    2.7(1.1k reviews)
    6.4 miWillow Glen

    I love this place! I've been coming here for years, in fact…read moreI have an account. You can't beat the deals! But why is it, that every single time I take my car through the exterior wash, I have to pull over by where Hooters used to be and dry off my back bumper? It's soaking wet, so I know they see it. But yea, every single time....

    I've been coming here for probably decades. Even had a buddy in high school that worked here if you…read morecan believe it! Anyhow, I'm always very appreciative when I go because it is a courtesy from my car dealership. It's always been pretty good. A few spots get missed here and there, but overall nothing major. Today was different. They really tried to upsell me with service and was quite pushy about it, which was annoying. As my car was getting serviced, I recall thinking that I would probably consider paying out-of-pocket for future. (although just to be clear, I would never get their membership because I don't go often enough.) But when my car was finished, I was sadly disappointed. I should mention that I've always wondered if people weren't exaggerating before, or weren't being too nitpicky, which by the way, I am not. Going forward, I would not pay to use this service. There was a lot of dust and debris and hair that got missed & just a half a$$ job overall TBH.

    Photos
    Classic Car Wash - Got an exterior wash with wax & clay bar treatment. So overdue ; especially with all this rain lately

    Got an exterior wash with wax & clay bar treatment. So overdue ; especially with all this rain lately

    Classic Car Wash - I slept  in here one night ! After a party

    I slept in here one night ! After a party

    Classic Car Wash

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    Shell - servicestations - Updated June 2026

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