I contracted Loudoun Valley Floors for a stair refinishing project, which included installing new…read morestair treads, risers, and staining as part of a larger flooring job. **In reply to the business: You company's years in business doesn't have anything to do with the multiple 2025 reviews for your crew's current poor quality/issues with staining. I would recommend potential customers look at other recent Yelp 1 star reviews for Loudoun Valley Floor's current quality standards for staining. And thank you for confirming that after a year, your most recent attempt at staining options, that your company has not been able to find a correct stain method to come even close to our LVT that was also purchased from your showroom at the same time.** ** Issues are still unresolved after about a year and Matthew Ange an owner who never contacted me to resolve this mess has placed a mechanics lien on the house. ** The initial staining attempt on the new stair treads produced an uneven greenish tone. After I provided photos of the issue, my concerns were initially dismissed as incorrect. It was only after further insistence that they arranged an in-person inspection. The crew that showed up agreed that stairs needed to be redone. In an attempt to correct the staining, the stair treads were sanded down and treated with a bleaching process. However, this resulted in a purple undertone. Based on my research after the poorly done "correction", I found out that the green and purple tones in red oak staining are often due to unprofessional work. These issues arise from improper handling of the wood's high tannin content, which can cause color blotches if not addressed through proper preparation or sealing techniques. Tannin pull, where tannins leach unevenly, is a known problem that professionals should anticipate and prevent, especially in oaks, leading to reported discolorations in green or purple. Following the purple toned wood stairs and landings outcome, new stain samples were provided for my selection, but they were dropped off almost a month after promised. These samples were applied only to unstained and unbleached wood, which does not accurately represent the potential outcome on my purple-toned wood. Due to this mismatch, I have been unable (but pressured) to select a stain or authorize further work as the final color cannot be reliably predicted. I have withheld permission for another staining attempt to avoid a scenario where the work is deemed "complete" despite unsatisfactory results, potentially obligating me to pay. In addition to the stain color, the application process was sloppy, leading to splatters and damage that extends beyond the scope of simple touch-up painting as outlined in the contract. Remediation would involve at a minimum sanding and applying multiple coats of paint to cover the stains as well as complete molding replacement in some sections. In certain areas, molding was rebuilt using filler, resulting in a substandard finish that requires complete replacement rather than minor repairs. Additionally I had selected "shoe molding" from the two available white samples at the sales desk during the contract signing. I specifically chose the shoe molding sample over the quarter round sample that was also presented. Despite this clear selection and it being line itemed in the contract as shoe molding, they instead installed quarter round molding. When confronted, they claimed that shoe molding and quarter round were the same thing, even though the samples I reviewed were distinctly different and I had explicitly picked shoe molding. Their initial resolution offered was a discount, but this did not address my preference and contract for shoe molding. Subsequently, they finally proposed replacing the quarter round with shoe molding, but this would require me to pay additional costs even though the contract states shoe molding. "We can install new ¾" X ¾" White Scotia shoe molding (still needs to painted) 600 lf @ $1.95 for a total of $1170.00." As far as follow-ups with the company, I have had to deal with no shows, late arrivals, and unexpected visits, which has shown their lack of concern or value for my time. I have asked multiple times for both parties to mutually agree to walk away from the project so that I could hire another company to complete the job, but they have refused. As a result of these unresolved disputes and my refusal to accept the proposed resolutions, one of the owners of Loudoun Valley Floors (Matthew Ange) who has never contacted me about this mess, has filed a mechanics lien on the property for the unpaid balance on unfinished work.

We hired Loudoun Valley Floors to refinish our hardwood floors, replace the carpet, and update the…read morestairs. The estimator arrived on time and provided a detailed estimate, explaining the type of wood and showing us stain colors that would complement it. However, when the subcontracted installers arrived, they informed us that the wood was actually a different type than what we were told -- which meant the stain color we selected would look completely different. That issue aside, the bigger problem was the quality of the work. At the consultation, we were advised to have the room painted before the flooring was done, which we did. Unfortunately, the installers got stain all over the freshly painted trim and stair areas and didn't bother to clean or repair it. They also said they couldn't stain the risers because that wasn't part of their job. When I spoke with the representative, the only compensation offered was a $100 refund -- nowhere near enough to cover the cost of hiring a painter to fix the damage. It's been a year, and I'm still going back and touching up the poor workmanship they left behind. I would never use or recommend Loudoun Valley Floors again.

Carpet Decor did an amazing job installing carpet in the bedroom and the stairs…read more David and his crew are honest, good price and the job was done on time. We highly recommend Carpet Decor! Laila Great Falls, Va

Had Carpet Decor update finishes (carpet, paint) in 3 bedrooms. David was awesome to work with…read more Fair pricing and very good quality. Great follow up on making sure everything was perfect. Will use them again and would highly recommend.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

I had a great experience working with District Floor Depot for my flooring project. The team was…read moreprofessional, knowledgeable, and very helpful throughout the entire process. They helped me choose the right flooring and made everything smooth from selection to installation. The quality of the work and the attention to detail were excellent. I highly recommend District Floor Depot to anyone looking for reliable flooring services. Thank you for everything!

I got multiple quotes and DFD had the best price, the best sales person/consultation, and showed me…read morethe best looking flooring options I saw out of any of them. It was a no brainer to choose them. When it comes to the work itself, the craftsmanship was very good, the cuts are so clean and everything looks amazing. They did very fast work without sacrificing quality. The only areas for improvement I would say they could have are: - Communication during the days of the project, so you know without having to ask when they are coming, leaving, what the progress is, etc. - Ensuring when they put furniture and things back that they pay attention to things like hooking up HDMIs back to the correct places - Doing a better job of cleanup -- they left behind a TON of dust coating everything, sawdust in my basement that I presume blew in from leaving the garage entrance open where they were working, cans/water bottles left behind - Building in measurement/space for lower flooring to not leave a gap in the trim; they came back and did some caulking after I had a water/rain issue, but it still doesn't look as good -- I wish that their molding/trim solution filled the big gaps and I'm going to have to find a way to do that myself To their credit, they were very fast and responsive when I had a water issue and came back out the next day. I also had a crack in my basement ceiling where something pounded through or pounded the drywall loose from the flooring above being done, and they credited me enough money back to be able to have my handyman fix it. Overall, I would definitely use DFD again.

They left behind a lot a scrap and clean-up after installing, which is not the norm. The carpet is…read morenot bad quality for the price.

We recently had them replace our three bedrooms with hardwood flooring to match our existing…read morehardwood floors. They were excellent to work with throughout the entire project. Their pre-purchase services were very professional and knowledgeable. To our great satisfaction, the installation team (Jonas, Jose and Ellis) was exceptional. They approached our home as though it were their home. They were experienced, knowledgeable, and professional in all aspects. They had high standards of excellence in their work and the floors are excellent. The owner, John Norton came to our home to assess our complete satisfaction with the project. They gave us 5 Star Service! Thanks!

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

I wanted some old carpet to put on the ground under my above-ground swimming pool. I called around…read moreand some dealers said no, others wouldn't return my calls. Khan from 111 Carpets did call back, said he would be glad to accommodate me (it saves hauling it to the dump), told me where to pick it up (jobsite), and helped me load it into my car. The carpet is not fancy but it met my needs, and the price couldn't be better: free! Of course, my house interior needs better carpet than that and when I need it I will call Khan again. He treated me well.

We decided to replace the in our home, and started in with the daunting process of selecting our…read morecarpet, and the company from which to purchase the carpet and installation. We figured out what carpet we wanted, and then started shopping around for the lowest price. We tried Costco's contractor. We tried Empire. We tried Luna. We tried Lowe's. We tried Home Depot. And then we tried 111Carpets. BINGO!!! Here are the benefits: *They are primarily a shop-at-home service, but they do have a showroom open by appointment. Which means, you can shop however YOU prefer. (We opted for the in-home, similar to Empire or Luna.) *There is absolutely NO pressure to sign a contract on the spot (unlike with Empire or Luna). * They listen to the customer. The gentleman who came to our home was incredibly knowledgeable, listened to what we wanted, and didn't try to persuade us that we wanted anything other than what we told him we wanted. *NO SUBCONTRACTORS. *No crazy waits while your carpet gets ordered like with Lowes or Home Depot, or many of the other smaller shops. *Added benefit of having a local company to call in the unlikely event that anything goes wrong. Having local service is SO important. 111Carpet also has an A+ from the BBB. *They were able to beat the lowest price we had gotten. If I EVER need flooring ever again, regardless of how big or small, I will only make one phone call. To 111Carpets.

ADC was recommended by a friend who used them several years ago, and after evaluating numerous…read morelocal companies to redo our master and hallway bathrooms, we chose ADC. The entire staff (April, Jackson) were extremely helpful and provided invaluable insight on current styles, flooring, accents and tile combinations/options. Junior and Tito did an excellent job installing, demonstrated superb craftsmanship, and went above and beyond to ensure everything was done right! The entire project came in on budget and we highly recommend them!

I had a great experience when they did my kitchen so I never hesitated to have them back for my…read morekitchen. things were going well until Jason left the company and they were relocating. Replacement mirrors were forgotten for months and then it took many months to get them installed. when they came to do the touch ups the paint job was awful. I was not pleased and said I wanted someone else to fix it and was told I couldn't. Jackson came and agreed the room needed a repaint. the wrong paint finish was applied. the worker was angry and I didn't notice immediately but paint was dumped on my garage floor and splattered on my car. it was passenger side so I didn't see it. one sink had defective finish and I was told they would contact the provider. I stopped n twice and was told they hadn't heard back. this was 2022 and I'm still waiting. I then get a call stating I didnt make final payment and if I didn't pay within a week I'd be turned over to collections. I paid before the job was done. I show up with proof and they try to say i didnt make an earlier payment. I proved all payments. I asked for Paul the owner to call me several times. still waiting.. Keep away especially if they try to put Junior on your job. April is a dream to work with but the other woman and her grandson are horrid.

Replaced the carpet of our townhouse, everything went smoothly. Professional, nice work and…read morereasonable price. Thank you.

They did an awesome job for a reasonable price. What more can I ask for? On time, helpful and easy…read moreto work with. Definitely recommend Moe's for carpet and hardwood floor installation.