These guys were great. As a painting contractor I only used Kelly Moore for the last 25 years. Its…read morea shame that they went under. The staff was great and very helpful and knowledgeable in the painting industry.

Totally pro. I use their paints at work and at home. They help with tech questions regarding…read moreadhesion, prep, matching, trim colors, and all with perfect results. Their stock colors are proven and look great, and of course they do any custom color- but that's on you!!! LOL. This is a few steps up from the paint in box and chain hardware stores. So are the results.

This review has been way overdue. I just finished a plumbing project for my mom, and I thought that…read morethis was the best time to visit Yelp. My family has been been doing business Ace/Pini hardware ever since it was on Grant Avenue, Novato . The customer service has never changed since I was in my teens and now in my 60s. The staff is extremely knowledgeable and helpful on DIY projects. When entering, I'm always, ALWAYS greeted by an associate and asked if there's something he/she can help me do, explain and or find. It's my humble opinion that this is one of the best Customer service examples in the industry. Thank you, Pini Hardware!!!

Awesome service and selection. Huge shout out to Dan. I came in with an old broken banjo case and…read morehe was able to troubleshoot and find just what was needed! I love being able to tap into their wealth of information and knowledge of their products! Thanks Pinis!

Need a paint or wall paper for your DIY renovation projects' success this is the place !…read more They even have color consultant available at your service!! Consulted on a color scheme for an interior wall ...decided on a wall paper pattern instead!!

Excellent customer service especially from Jeff behind the counter!…read moreAmazing selection of items , at a reasonable cost.

It's a good paint store that sells everything you need for your painting project and they are a…read moredealer for festool. They are right next to the freeway, but they could seem a little tricky to get to them and get back on the freeway because of the way the streets are configured. Lots of staff on hand to give recommendations and advice with whatever you need. You will always see all the professional painters in the store buying their paint equipment, which is a good sign.

This is a professional's paint store, but they are patient and helpful with non-experts and…read morehomeowners. Skilled custom-mixers. They carry not only Benjamin Moore paints, but C2 and Farrow and Ball. They can "crossover" -- that is, mix custom colors from more expensive lines using Benjamin Moore paints, though my color consultant isn't keen on this. Lots of other stuff, and good advice. Contrary to the listing, the Mill Valley branch is not open on Sundays -- only the Corte Madera store.

I went in here a little clueless but with some basic directions from our contractor, and the staff…read morewere wonderful: friendly, helpful, and efficient! Highly recommend!

Androniki is amazing and super talented and very patient. She is a colorist and is absolutely…read moreamazing. She also really knows wallpaper. I came back to the store multiple times because of her this is such a value add. They also have really great wood paint stain. There's noone I found in the bay area that has the selection they have. They also have a really great selection of wallpaper. That's really unique and beautiful.

We were struggling to match a stain color and an exterior paint color and Jonatan went out of his…read moreway to explain our options and help us get it right. We really appreciated his suggestions and help.

I've been a customer of this store for almost 5 years. I have always been very well attended…read more Today. 12/06 around 11:40 I was very badly attended by a stupid person without any respect for the questions we had. I think the owners and supervisors have to be more attentive to this part, polite and respectful service is the minimum with the customer! Please remove this Stupid from the front of your store.

Sean and his co workers were very nice and helpful. I walked in having no clue what paint or colors…read moreto pick for the exterior of my house. Sean helped me and gave me good advice. I would recommend them to all my friends and family.

I was dealing with a small job but challenging color matching project, and after numerous trips to…read moreno less than 3 paint stores, I finally resolved the problem with help from Shan Damani at Dunn Edwards in San Rafael. He went above and beyond to get me the perfect color and since we discovered we were almost neighbors, he even delivered my gallon of paint to me. Service like this is rare these days. Rarely do I post reviews, but I had to say something about this store and their awesome manager, Shan.

Purchase a house in a local newly developed neighborhood, but for some reason they did not give…read moretouch up paint for the exterior. Made contact with the local office and they point us towards Kelly-Moore. Called the local brand and Eric was super helpful and friendly. I gave him the paint codes and by the time I got to the location they were ready. His enthusiasm and willingness to help over the phone is the reason why this review is being written. Upon entering the store I was greeted by him and rung up by someone else who shared the same energy. Eric, thank you again!

If I can do more than 5 stars I would. Went here today to get paint that we need to match to our…read moreprevious work and Xavier helped me figure out the right color and the best option for our situation. There was also other two gentleman that was assisting me and even helped me carry the paint to my car. This place has great customer service. I would definitely come back for any paint needs!

My husband and I have been shopping here for years. It is a decent size store and the layout makes…read moreit easy to find what you need. We have purchased wood, pavers, a shower door, and plants just to name a few. There is also a nice garden center with quality plants. We recently purchased a rose tree and plan to buy more fruit trees soon. The staff has always been nice and helpful. The store is inside a shopping center with sufficient parking.

Not a fan of writing one star reviews, but this one deserves it. I have been buying paint on and…read moreoff for several years from Friedman's and never had an issue. A few times the match was not perfect (Small amount of paint purchased), and they decided to match a new batch at no cost. Fast forward now to 2025 where I purchased a few gallons for painting inside and out. I brought samples and they looked to be okay in the lighted area, but I never know until I paint a wall and it completely dries to be honest. This time the match was quite off to the point where I'd either have to paint the entire house or quite simply just get a re match to something that's closer. I had used maybe an eighth of the gallon purchased for the first room, so not much waste at all. When I brought it back with photos showing how off it was, I was greeted with a wonderful individual who basically smirked and said "That's a bummer". A bummer indeed, but one would think they would do something at that point. Nope, he merely turned his back to me to work on a new batch of paint for another customer. I asked if he could replace the match that clearly did not work, he told me "Company rules dictate we don't take paint back". He proceeded to tell me that other customers were waiting and needed his attention and that I'll have to paint my entire house as he couldn't get close to the match. So spend hundreds of dollars to fix a terrible match in hopes they get it right this time...I just took my business elsewhere and will never recommend Friedman's again to anyone for paint purposes, just truly sad customer service and willing to stand by a product. Ended up going to another paint store (Larger chain paint store) that matched it much closer to the original and stated they will re match for free if there are any issues. Lesson learned.

We bought 5 gallons of exterior paint but the color ended up not quite matching our house's…read moreoriginal color. Brought back the paint to see if they could help us alt it to match it better. (From lighter yellow to a darker yellow) The employee said he couldn't do anything with the color then grabbed our 5 gallon and pushed it to the back of the store, which made us think we could exchange it for something. Then he matched a brand new gallon of paint with the requested color. Not until we were asked whether we still wanted to keep the original 5 gallon of paint did we realize that they couldn't be returned or credited. As costumers, we should have asked whether it can be returned up front. But the "grabbing away without telling us the return policy" behavior was really confusing. We ended up buying the rest of the paint for our house project from a different retailer in town. Just for people's future reference, other stores at least offer to try to make your unsatisfied paint brighter or darker.

Drove down from my home in Santa Rosa (used to live in Petaluma) to get some paint chips/samples on…read morea Sunday. Had horrible experience with my local Benjamin Moore store, so was braced. WOW! The customer service here knocked my socks off! Met James, who was kind, professional, knowledgeable and extremely helpful! He was patient, answered my questions and made good suggestions. Although I live in Santa Rosa, I'll come to these guys with my projects! Their customer service is stellar!