Female clerk was extremely flippant and rude. She took my paint samples, never spoke to me, and…read morehelped out the contractor behind me as well as the other clerk. I kept standing there wondering when she would get to me. When I said I was leaving because I wasn't being helped, she told me it was called multi-tasking. After I left, she called me and told me that we'd had a hurricane, and I was the only one that didn't understand. She said she was the only one there. I said not true...two other people there. Then she said the other clerk was a new employee and needed help. I said I was a new customer, needed help and could have used even a hello. She said that she's said hello when we walked in and how was she supposed to keep track? That's why you acknowledge and talk to the person right in front of you...so you know. She talked over me and when she said she'd called to talk about what happened, I said how could she hear what I had to say if she couldn't shut her mouth long enough to hear. I got a "how dare you" and she hung up. Please...I came into the store excited about a new paint project and ended up dealing with an over inflated ego. Stop with the fake indignation. How does a hurricane a month plus ago equate to accepting bad service? From the previous reviews, I see this wasn't a one time, off day. There are too many other places that are happy to help to spend any time and money at this locator

Two sales people were very rude and made condescending remarks. We needed accurate information in…read moreorder to determine the best paint to use. The advice we received was inaccurate and the paint colors to match were incorrect for two different color paints. You're better off at Lowe's (good luck) than Sherwin-Williams.

Rude staff. I felt like i was being barked at the whole time. Guess they don't need the service…read more There are many other stores in Baldwin County you may want to try.

If I could give this place no stars I would..So I had my paint swatch the guy gave me last time to…read morepaint on and brought what little I had left of the paint I needed..so the guy the same one tells me he can't mix it ,it may not match and be a color off ..and I have to buy more than he told me last time ..I said I want it exact it's touch up paint for my walls . Then I just walked out I was so angry this guy has made me make the trip there so many times telling me so many different stories.. I also heard him be very rude to the customer in line in front of me. And that guy turned and walked out..I will never ever come back to this store ..

We have been doing business with Changing Colors for 10 years. Always knowledgeable and friendly…read moreservice.

So we own a unit within a compound on Dauphin island that mandates what color your unit is and this…read moreis the only place you can supposedly get your paint. Quite a coo. So our unit was painted freshly three years ago but we had one board of Hardiplank that needed scraping and paint ting. We knew that Alabama sun can be brutal and we were willing to paint an entire wall if needed to match the paint. We brushed o. The first layers and it was yellow/tan, our unit is coral. Not even close. We pulled out our previous can of touch up paint and it was close to the current color. Called the business and we were told that the formula was accurate and that that color starts out yellow and fades to a brighter pink tone. I worked for Benjamin Moore corporate for 9 years and that's impossible. Never offered to check the formula, match our current color or offer a return or refund. We will find someone else to make our home the proper color. $50 bucks and a day trip to Mobile for naught.

Seriously, the nicest guys in the whole world work here! They helped this soccer mom find the right…read morepaint and supplies and were just so sweet! Thank you!

From the owner: Your local commercial Sherwin-Williams Paint Store in Pensacola, FL, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance.

I've been a Sherwin-Williams fan for a long time going back to my days when I was starting up a…read morecontracting company in the 80's. The local Sherwin-Williams was outstanding and suppliesd me with samples, brochures and lots of tools to make my job much easier. I only used their paints and was always happy. Fast forward 40 some years and I'm still a big fan. My local store has a very good staff of friendly, knowledgeable and efficient folks. Recently Joshua was very helpful and when I called in my order for a couple gallons of paint to be mixed he had them ready to checkout and go out the door by the time I arrived just 20 minutes later. They can get busy at times but there's always been 3 or more guys hustling to take care of customers every time I've been there. I also have observed then carrying paints and whole orders our to the cars for loading. The store is clean, well stocked and organized and they always work hard to get it right which is what I've come to expect from Sherwin Williams in the places I've lived. Bottom line: Great product, nice store, good people, what more could you ask for! Recommended!!

Great staff! Very knowledgeable on the selection of paints and a great value! I order A LOT of…read morepaint for work. Everyone is very friendly and helpful!

I ordered online to take advantage of the 30% off Black Friday deal. Walked into the store. They…read moreprinted my receipt and loaded it in my car. I'll definitely use them for future paint needs.

Had bathroom painted with Sherwin Williams paint Valspar called gingerbread but they matched…read moreperfect I love it

Staff helpful everytime you come in .! They make good…read moresuggestions for what you need ..

Excellent customer service! Bought my husband a new electric self propelled lawnmower with assembly…read moreand delivery. Went to start it up for the first time and it wouldn't start. I called the store on Sunday morning and they brought me a new one the same day! When they delivered it, they even made sure it was up and running before they left! I feel this was better service than I ever would've received from any of the big box stores in the area.