Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.

Always helpful, always have what you need or can refer you where to find it. Their key service is…read morequick and their staff is always friendly.

We have been slowly giving our 100+ year-old home a facelift for the past 3 years, and I could not…read morehave done it without Linda at JC Licht in Northbrook. She was the biggest help to me when it came to picking out wallpaper and paint colors. She has been so patient throughout the entire process, and her knowledge when it comes to paint colors and wallpaper is off the charts! She would have me send pictures of the room, and even just from a photo would be able to tell me what would work. Sure enough her instincts were spot on every time...I'd bring home what she suggested to see in the room and she was always right! She takes all factors into account, and makes sure that she has a very good grasp on what is going on in a room (furniture, decor, light, adjacent rooms, etc) before suggesting colors. The process of picking out wallpaper proved to be harder than anticipated, as many of my selections were either discontinued or the minimums were way beyond what I needed for bathrooms and a mudroom. Linda always had back-up suggestions for me of similar papers that would work with price points that were always within my budget. She also helped us pick out our window treatments for a few rooms, and once again really knew how to tie it all together. If you need guidance when it comes to paint colors, wallpaper and window treatments you MUST go see Linda. Her help was invaluable to me and to the many others who I have referred to her. I have to also mention that everyone else who works at this JC LIcht is equally as kind, helpful and accommodating.

Wow-I met with Linda, their design consultant, and she had our basement color redesign…read morerecommendations picked out and approved after just one visit. Great service!

This past October my mom had a life altering fall. I needed to get my parents home ready to sell as…read morequickly as possible so that I could move them close to me in Texas. While trying to manage my moms transition from the hospital to a skilled nursing facility, my own leave of absence from work, and missing my last child's last football game and all the other senior year activities - I was overwhelmed. I also needed to choose the right paint colors to make their home as attractive to buyers as possible, which in the best of situations is challenging, but I was in a serious pinch. Thankfully, God IS good - all the time! I walked in to JC Licht because they were the closest store to my moms SNF that sold BM paint. Ada (not sure about the spelling, sorry Ada!) approached me and I told her the three paint colors I thought I was looking for - but I really had not had time to consider how much natural light or lack there of, or how the colors would look with their hardwoods, or any of the other dozens of things that can make a paint color "all good" or terrible. She listened to every bit of information I could give her, and confidently told me the paint color and trim color I needed. And she was 100% right!!! She also helped me think through all of the other items I would need, helped me choose the right caulk, make sense of what tools I really needed (as well as what I didn't) and set up an account for me. I thought we'd be out by the middle of November, but as October moved into November, moved into December, I realized that she was right again! I needed one, it cost nothing and saved me a bundle! This young woman knows her stuff and she was SO much more than kind in her assistance to me. JC Licht Vernon Hills is fortunate to have such a competent - no skilled - no gifted! sales person working for them! Thank you Ada!!! Their house finally made it onto MLS Dec. 30th and it looks beautiful, thanks to your help! You are a remarkable young woman, and I realize that to you - it may seem like you did an old girl a small service, but I was SO overwhelmed, and you cleared my confusion, saw EXACTLY what was needed and guided me perfectly! If you need help with paint - now you know where to go and WHO to ask for!

All great helpers!! Found my paint color to a match!! Sam is very nice to work with !read more

We have worked with Maddy a few times and she is so knowledgeable! She helped us pick paint colors…read morefor two small home projects. We will definitely be back.

Went in there today to buy some tape there were people behind the counter never acknowledged my…read morepresence had to wait at least 5 to 10 minutes to get checked out didn't apologize weren't very nice and the last thing he said was that's all he wanted to buy to say the place has gone downhill they need structure and customer service if I didn't need the tape today, I would've went to Home Depot or Menards saved a lot of money and at least got a smile when I got checked out

We were in the area and I haven't been in a True Value in so long. It was almost nostalgic…read more The shelves were fully stocked with so many types of items, but it also felt overwhelming with the amount of stuff in the store. We did speak with an associate about a specific type of matches who was very nice. Unfortunately they do not carry blue tip waterproof matches. Prices seemed good.

This was my first visit to Lake Forest True Value and I was surprised at how much I enjoyed it. Of…read morecourse the first thing I saw they were setting up Halloween displays which of course I've always got to browse. I saw a section on fancy soaps and gifts (wait, where am I?). There were the obligatory tools, paints, yard stuff and then in the back there were cards and city candles (Lake Bluff you smell good), housewares, knickknacks and whatnots. I was only here to purchase yard waste stickers and that plastic thing that goes on your windshield to keep your vehicle sticker from gooping up the glass (yup, they had it), but I also bought a zip code towel and candy. I could have bought a lot more but I'll pace myself. This is across from Sunset Foods so I know I'll come back.

I love shopping at the JC Licht- in Evanston more than any other place to buy paint and get…read moredecorating advice. The manager, Mr. Fernandez, has created wonderful culture in the store is warm and welcoming for all customers from novice to professional painters and decorators. If you need paint matched they can do that too.

the assistant manager was amazing! he was knowledgeable and patient-made buying paint an easy and…read morefun experience

I never could have imagined the customer service experience we received when we walked in the…read moredoors. We had our 4 little ones with us and immediately were greeted with a smile by Kameron as we walked in the door. Kameron was attentive and also made our kids feel welcome in the store as we worked with him through what we needed for our project. He was insightful, attentive and fast, knowing we needed to move quickly. At one point, while both employees were working in the back, I overheard them checking with each other to ensure that all customers in the store were being attending to and nobody overlooked. After we finished, Kameron assisted us in carrying our supplies out to the car. It was a totally unexpected but completely wonderful experience. To top it all off the paint turned out great!

Called ahead to see if they had the paint color I need. Jose was very nice over the phone and…read morestarted making it before I got there. When I arrived the paint was ready for me.Talk about service with a smile.

Great customer service and nice sales staff. Good selection of painting supplies.read more

From the owner: Your local Sherwin-Williams Paint Store in Northbrook, IL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking is available to assist customers.