Great service from one of the only family owned stores left on Grand Avenue they always give good…read moreadvice on the right brushes and paint for the different room of my house

From the beginning helping us pick out carpet to the installation they were courteous and…read moreprofessional. We love our carpet and the installation was top notch. Highly recommend them over the big box stores!

Leo was scheduled for 9am arrived at 858, loved it, if you're on time you're late. Leo did a great…read morejob spent a long time pulling 50 year old wallpaper down(2layers) when Leo finished the area he worked in looked like no one was ever there, spotless clean up. I would tell anyone to use these guys and ask for Leo. 5 stars 2 thumbs up great job Leo and Thank You again.

I had WOW out last week for a skim coating 4 walls in my bedroom and a popcorn ceiling knockdown…read more Was quoted and advised approx 3 extra hours for skim coating due to wallboard issues from wallpaper removal. Was told 3 days work. 2 coats of paint on the ceiling and the walls. The person doing the skim coat proceeded to skim over bubbled wall board paper and then pointed it out like it was my issue. I went and purchased the Zinser BIn sealer for him to use the next day. He was skeptical, but used it and it solved the issue, although he did have to sand and redo the skim coat. (HIS ERROR)The bubbles were evident BEFORE he started. In the end the charged me an extra 1000.00 and finished on time, but left 1 and 1/2 gallons of paint unused, and only started painting at noon on Friday. They were gone and packed up by 3:30 on the 3rd day. HOW is it possible they could have put on 2 coats of paint on the walls in 3 hours. Paint can states 4 hours between coats. Do not recommend this company

We are home remodelers and builders and have used the Apple Valley store as has our Painter for…read moreyears and recently needed a stain color match. Brought it in on a Friday and the gal working got to it right away, but over the weekend we realized the match was not where it needed to be so brought it back on Monday morning. When I dropped it off I explained to the store manager, Bill, we needed a favor because our Painter was standing idle at the job. His response was "What's your number?". No care or customer service to say when I might have the match. So I gave it a couple of hours and went back to see about the stain. Asked how it was going and his response was "Did we call you?" I shared my frustration with their 1-3 day policy for stain matched and shared the fact that if I waited one to three days to respond to my customers, I probably wouldn't have any. The manager's response was "Well you should plan better." The last thing you want to say to a general contractor who that's all they do is plan, schedule, manage and organize subcontractors and suppliers like him to get jobs done. Being condescending to your customer is not a good look especially in front of your employees. He could've responded so many other ways like "I'm sorry we do that because it takes time but we will work on it right away and try to get it to you as soon as we can." He maybe could've even said a timeframe especially when he knew our painter was waiting at the job. I would've given five stars for the gal who worked on the stain. The one star rating goes to the store manager. Thankfully, there are many other Sherwin-Williams stores in the Twin Cities.

Awesome customer service! Very friendly and inviting. They helped me purchase the right things!…read moreWould definitely recommend to people who aren't experienced in painting.

Earlier on Friday, I made lefse with my son, cousin, and her kids. Let's say we're amateurs. I…read morewatched and researched some YouTube videos and Googled and found I need a square cut rolling pin. I already have the corrugated one. Google brought me to Ace Hardware, and black friday had an online deal of $15 off an item. So it was 22.99 plus tax= 24.86, and I paid for it using PayPal. An email was sent and available the next day at 730 am for pickup. I gave my name at the counter and was given a printed receipt and item put in a brown paper bag. The sale online was seamless and had great service in the store.

Came here needing a particular type of screw but didn't know which kind. With the wall of options I…read morewould have never found what I needed since it was so unique. They helped me find what I needed in a matter of minutes and were super friendly to boot. Thanks Ace!

What a worthless paint store. I bought about four gallons of a special mixed paint over the last…read morefour years. When I called on 5/1 they said they didn't have the colors to mix that paticular color, but that in would be ready on 5/6. When I called on 5/7, they said it was discountinued. Painted a small board, went to Home Depot, and they had a gallon, of a perfect match in about five minutes.

Located out on Highway 92 in the same parking lot shared with Golden Corral…read more Great service and vibrant paint colors. Kind of a hold over from another generation though, very rarely do individuals go to a paint store when you can buy paint from Lowe's, Ace, Home Depot, Walmart, etc.