I had a great experience here. Liz is a true pro and customer driven. Sometimes it's the little…read morethings that matter most. G

I just had the best experience at this store. I have a random paint that I need to match for my…read morehouse. No one has been able to help me. That is until I met Chaynque at this location. She's so smart and knowledgeable and she was incredibly patient with me. Thank you, Chay! I'm looking forward to coming back for my next project.

These guys are always good about helping us match paints. Even when it's a hard color to color…read morematch. Anytime we come here, we know we will get good service and the product we are looking for.

I went picked up two quotes of paint for my exterior. They had the paint code for my community. I…read moreknew they cost more but better to have what was used. Two quarts cost $65. I thought expensive but needed it. I ended up with wrong color, my fault, and went to get the right color from another location. They sold me sherwin williams but only sold the gallon. Total for 2 gallons $52. I went to the original store and asked how two quarters could come $60 and 2 gallons cost $52. The counter help had a who cares attitude and said that is the price. I just wanted to know how one store price can be so much more. Still no good answer, just stated that what we charge. I would go to any other sherwin william if you need their paint.

I'm not usually an Ace shopper, but Walmart next door didn't have what I was looking for. popped in…read moreto Ace, and had an amazing guest experience. Jorge was knowledgeable, friendly, and I was impressed that he made me want other products, I wasn't even there to see. I was also unaware of the variety of products Ace carried. This exceptional experience alone, has made me a convert. I will make ACE my go to, for my home/outdoor needs.

Hey, I have to shout out a gentleman by the name of "John." After going to and calling around to…read moremany automotive stores. I ended up a Skye Ace Hardware and "John" helped me find the nut I needed by specifications and material! His knowledge saved me lots of money and more importantly...time! The whole store was clean and "John was personable, professional and extremely helpful! Thanks again! This is now my home base...customer for life!

In a perfect world, we leave the big box stores behind and only shop at stores that care like Ace…read moreHardware. This particular location on Tropicana at Durango is so much larger than meets the eye. I loved the personal service here, the organized rows, and the well-curated selection of merchandise. I originally went there for Car Key Duplicates (which are the best deal here, skip the dealership!) and left with an armload of goodies you'd be hard-pressed to find elsewhere. Ginger Chews, Sarsaparilla, and beeswax and who knows what else? It all felt very Pacific Northwest or a caring hardware store I used to frequent in West Hollywood. I will be back on my next home project and for basic maintenance supplies, too. This Ace location is ACE and lovely. Pleasant shopping experiences make a difference. This store works to earn your business. :)

This place is absolute trash! Went in back in October for some Traeger pellets and the customer…read moreservice is awful, you can't get a hello or a thank you from anyone behind the register. You can get harassed by the solar saleswoman behind the desk who won't leave you alone though. Went again this week for more pellets after telling myself not to give this place business. I should've known better! Woman behind the register just sitting there paying more attention to her cellphone, male employees in back yelling and shouting profanity while I had my grandkid with me. At checkout, I noticed one bag had a hole and pellets were falling out, cashier told me to go put it back. Why, so it's someone else's problem? What a joke! I'll dive to the southern highlands location instead

Customer service was great!…read more Looking for some boxes, asked a team member, told us aisle number and showed us where it was and explained the sizes. Self checkout was quick and easy. The team member at the checkout stand greeted us and immediately came to assist when we had an issue with a barcode. Clean store, friendly service, easy peasy trip.

Lowe's: Reaching a New Lowest for Corporate Greed…read more I learned the hard way that a "guaranteed" delivery at Lowe's is worthless. I paid over $2,000 for a washer/dryer because of a written promise of a 9-day delivery (see my photo of the receipt). It took 23 days. That delay cost me a tenant and $4,800 in rental income. Their "Executive" team's response to this massive breach of contract? An insulting $200 offer. They acknowledge they broke their word, but they clearly value their profit over the thousands of dollars in damage they caused. If you have a business or rely on your home income, stay away--they will sink to the lowest level to avoid taking responsibility.

My best friend has been painting for about 40 years, and his family has been painting for longer…read morethan that. I spoke with Manciyo, I hope I am spelling his name right, about getting the best paint for my application. He told me exactly what my friend told me, so I knew he wasn't bs'ing me. He answered all my questions, even though I asked a lot of questions and took up a fair amount of his time. I never felt pressured in any way. Very happy with the service and information I received.

This place is awesome!…read more A stark contrast to my experience at the Valley View location, the guys here at this store know how to provide superior customer service! We were, once again, in a situation where we needed some more paint(a different shade) for a different area of the house. After my experience yesterday I decided to take the drive back up to the Sahara and Arville location. Best decision I've made so far today! The employees here are not only friendly, but go to great lengths to try to get you exactly what you're looking for. Bringing my attic cover in tow, Matt was able to get me a near perfect match so I could paint in that area. After describing my situation from yesterday, he was able to explain to me that the reason for the price difference in paint was due to the discount given by the builder. Just getting some kind of logical explanation made all the difference in the world. I just wish the guys from the other location had let me in on this little tidbit. As long as circumstances will allow I will now make it a point to just stick with this location. The prices are reasonable and fair, but it's the outstanding customer service that has me completely impressed! I cannot recommend this place highly enough! 5 stars.

The store closed 10 minutes early on a Sunday. About 5…read moreminutes after they closed at 4, an associate strolls out and starts arguing that she only closed 5 minutes early not 10. When is it okay to close so early. Poor service and a lazy worker.

My wife and I decided to repaint our home and we needed help choosing the right color. We aren't…read moreprofessional painters and new to the world of selecting wall paint. Evelyn, the store manager, was extremely helpful during this process. She helped us understand how colors might differ between sample color-to-go pints and emerald gallons. We visited the store at least five times while trying different samples, and she was an incredible resource throughout the process. She even comp'd us a gallon when one of the gallons turned out to be a different color from the swatch. Thank you for all the help, Evelyn!

Great place to purchase tools for a reasonable price! We were advised to shop here when looking for…read morea generator. The staff is friendly but seemed to only have one cashier and no one to assist with questions unless we asked the cashier. It was just before closing so maybe that was the staffing issue, not sure.

I was looking for ITC deal on large cases. Harbor Freight was all out. HF app said Decatur had some…read morein stock. Drove out there and the shelves were empty. Asked an associates, they went to the back and 5 minutes later got myself a case. I never asked associates for help, so 1 for 1 on helpfulness for Harbor Freight records.