The staff was very friendly and helpful. Before i walked in I didn't know what I needed but by the…read morethe time I left not only did the gentleman help me with what i needed to start and finish my project (painting of kitchen walls and kitchen cabinets) the professional designer they have was awesome with helping me pick the right colors for my project.

I'll give this store a 5 for the products carried but a 1 for their cashier. Grouchy and simply not…read morefriendly. Never a hello or thank you. Oh well. Typical these days. So an average of 3.

Excellent hardware store. They offer a wide selection of useful hardware products, many of which…read moreare name-brand. The staff are friendly, the store is well-organized, and finding the right product is easy. Shop at Crestwood Hardware and support local!

I love this store. The lady eager to please. the service is great. Always get i want with a smile.read more

As a fan of Sherwin-Williams paint, I stopped by PPG to select paint for my son's room. Their…read moreselection of paint swatches is always arranged nicely and fully stocked. I was immediately drawn to a blue gray color named "Peace". It was shown within a grouping and their associate (Anthony) helped me find a larger swatch. Anthony was very attentive and helpful, letting us know AAA members got a 25% discount. With the discount, our gallon of Hi-Hide was under $35 with tax. He quickly mixed our color and made sure we left with an opener and paint stick. We've used Sherwin-Williams paint for most of our house and we highly recommend the paint. As a home with 2 young boys, dog and cats it's important we have durable paint that can be wiped clean.

We were in a pinch after having a vanity order through a retail outlet not work out for us. We were…read moreable to get a semi-custom ordered piece. We were able to get the assistance we needed to order a Minnesota-made piece. Our vanity is wonderful to our now completed bathroom. I am just very appreciative of the owners of KBS, who made our project so much more enjoyable. As we begin to consider our next project's path, we know that KBS will be our source for the cabinetry!

These folks are some of the friendliest people Ive met. They literally treat you as a friend. I…read moremoved three years ago from Louisville, where i had another hardware store with friendly and helpful people and though that those days were over. I was COMPLETELY wrong. Their tool selection is exellent. They carry their store brand, whoch is good for occasional use. They carry Craftsman tools for light DIY tasks and they carry Milwaukee for the serious DIY anf thrn Channellock for thr serious tradesman.

I needed my zero turn mower repaired. I checked several mower shops to see not only if they could…read morerepair it, but their approximate charges and turn around time. I got answers like; We don't work on that brand (Ariens), to we can get to it in two young three weeks. Not to mention huge differences in price. I finally found a local shop in Charlestown that was reasonable and could get to it in 3 to 4 days. I was on my way to the shop to confirm them picking up my mower and turn around time. My route took me down hwy 403 right past Holmes Ace Hardware. I decided to stop in and talk to them since they sell Zero Turn mowers. I asked who they use for repairs and service. I was told they have their own shop on property and do their own repairs and service. I asked if they took walk in repairs. Yes they do. They gave me a reasonable estimate and said they would try to pick the mower up that same afternoon. I was beyond happy I had decided to stop in. Later that same afternoon they picked up my mower. Unbelievably the next afternoon they called me and said the mower was ready and they wanted to bring it back to me. WOW! Holmes repaired my mower within 24 hrs and for a reasonable price! I was ecstatic because my yard was needing cutting. Holmes will be my first call for any future repairs. I've already told two of my neighbors about Holmes mower repair.

Great and friendly service. This is not the closest place for me to buy hardware but it is the BEST…read moreplace!

Love these guys. Right down the street from a rental I own. Always helpful with helping me find…read morewhat I need and and always friendly!!

Tractor supplies a fun store to go to visit look around. They have a wide bride to a different…read moreitems. I remember when I was first introduced to a bunch of tractors or something, but I was surprised to see they had many other things. We stopped in here to look around the baby chickens and if I need mulch or grill or something, we can get one of those too

When you've done a fair amount of shopping at the bigger box hardware places (we'll go with the…read morenames Orange and Blue) and you can't find what you want, I find that Tractor Supply usually sneaks in for the win. Recently we decided we wanted to put in a rain barrel for watering our veggies, flowers, and Crepe Myrtles. We checked several locations of Orange and Blue and, not to anyone's surprise, found that they didn't have any in stock. Ordering would have taken a couple weeks to get here. These days 2 weeks is a LONG time for delivery. We had cash on hand, so I drove out to Tractor Supply. Turns out they had 2 rain barrels in stock. While I was there I visited the wild bird seed aisle. Tractor Supply has a GREAT selection and variety of bird seed. I have about 10 feeders in our back yard so I go through A LOT of bird seed. (Well, *I* don't, the birds do. I just put it in the feeders.) I've never been let down by the bird seed they have in stock or the variety, and there's almost always a sale of some kind going on. The staff at this location is always fun and helpful. If you're looking for something they'll take you to it instead of nodding in a general direction, and there are a few that have a great sense of humor. No one wants to be helped by a robot. A little personality can go a long way in making a routine shopping visit into a great one. About 15 minutes later and I had my rain barrel and a few bags of bird seed and a pleasant conversation with the guy at the register (whose name I don't recall) who had mad skills at zapping and flipping that scanning gun. From now on Tractor Supply will be the first place I look. Orange and Blue will have to wait.

So my boyfriend are I are in the midst of home renovation craziness…read more We had been working every night after work, sometimes up until after midnight, on repairs, and then the day before our big move, we needed to shop around for some fixtures for our clawfoot tubs. An employee at Lowe's (funny enough) suggested we try out Ferguson, so right after they opened on Saturday, we walked in. But I doubt we'll ever be back. We looked around Ferguson's beautiful showroom for a few minutes, and I have to give them props here. It really is a nice space that makes you want to daydream about kitchens and baths. One of their saleswomen came out to talk to us, and from there, the interaction went down hill. She seemed frustrated with us before we could really ask her anything. About halfway through explaining that we were in need of a shower curtain ring, overflow kit and the specialty pipe to extend the shower head from the ceiling, she abruptly turned and walked back into her office. My boyfriend gave me this exasperated look, and he rarely complains about service. She came back a few minutes later with some catalogs and started hurriedly flipping through pages. She next asked us a series of questions like she was expecting us to say the wrong thing. She asked us about the measurements of the tub. I admit we should have come with those in hand, but she didn't even want to give us options. (Come to find out after talking to some other plumbing supply shops, that there are only a few options for some of these parts. We could have easily identified what we needed if she would have shown us what was available.) She told us that it typically takes a week to 10 days for items to come in. Other plumbing shops have told us three days for the same items from the same brands. I think she just wanted to get us out the door. Did we smell bad or something? It's not like we showed up in our dirty work clothes from when we were grouting tile. We are two, childless 30-somethings with disposable income, who are eager to buy items to renovate our new house -- a pretty desirable demographic really. Maybe we just got a saleswoman who was having a bad day. I don't know. But the first thing we talked about after leaving was that we weren't going back. And happily, we have since found other businesses that will gladly help us out.

I visited the Hurstbourne Location and was immediately impressed with all of the product. We went…read morelooking for some specific lighting, but decided to walk the entrie showroom since we have a future interest in building a home. We were NOT GREETED ONCE by anyone on the staff. We passed at least (5) staff members all whom kept their head down. We didn't recieve a smile, greeting, or offering of asssitance. Could not believe a showroom could be that high end and have poor customer service. Highly disappointed and will NEVER return out of general principle.