Always a great experience getting paint from here! The store is clean and well-organized. The staff…read moreare extremely knowledgeable, friendly, and professional. Buying paint has never been so quick and painless!

The store is always clean and well stocked. The staff are always friendly and knowledgeable. The…read moredesigner, Jessica, has been a joy to work with. She has helped me with colors, wallpaper, and now my window treatments. I will continue to shop at the Providence location.

I have to admit, I'm a Sherwin-Williams paint fan, but, the service at Village Paint, a Benjamin…read moreMoore distributor, is worth betraying brand loyalty. (Ben Moore paint is high quality, it's just a preference.) Keith, Pam, and the whole staff are attentive, knowledgeable, and above all: patient. I typically come in with at least 2 of my 4 kids in tow, and it doesn't even phase them that I have to stop mid-sentence to grab my kid who is trying to escape to play in traffic. I'm really impressed with Pam's color coordinating service-we wanted a big change this year when we had our exterior painted and she was up to the challenge of finding something eye catching and a little out of the ordinary while also matching 2 slightly different roof colors (we have a detached garage). She's honest about what doesn't work! She won't just go along for the sake of it-she really wants your house to look nice. I really appreciate that. Check out Village Paint next time you need some paint instead of the big box stores where the folks behind the counter may or may not have ever picked up a brush or a roller in their life.

I recently purchased stain do my deck from them. The owner was extremely friendly and helpful in…read morepointing me in the direction of the best stain for what I was hoping to accomplish. The deck looks fantastic and I couldn't be more pleased with the advice and products I received from Village Paint & Decoratiing.

Went to Douglas Lumber looking for stair railings. Were given 2 booklets to go through and was told…read moreto go back for a quote. Went back today, January 28. No one wanted to help us. There were 6 salespeople sitting at desk. One finally came up and told us we would have to talk to a salesman. Took us back and the salesman told told him that he would have to call the company to get a quote. Went back to the showroom and he told one of the other men that he did know how the "f" to do that. He did not abbreviate that as I did. He did not know we heard him. A female tried to help but she also said we should come back when Brendt was there. Brendt only gave us the booklet I have never seen such bad customer service. I know Douglas Lumber was sold. They are getting a bad reputation when they always had a good one. Went directly to Coventry Lumber and they could not have been more professional! Guess I will be going to them from now on.

Poor customer service. Ordered 50k+ of windows and doors with them and wanted to return 2 standard…read moreAnderson 400 series about 5 days after my builder placed the order. They gave him the run around about special orders and blamed Anderson. So I called spoke to Dave who said a manager will call me back. 3 days later no call back. So I emailed the owner Steve Carlino. The return was 2k on 50k orders AND I probably KT would have done my kitchen and floors with them for the house we are building. He instantly read my email. He forwarded my email to his GM (gotta love email tracking tools). 3 days later STILL not a peep. I call back "o yes the owner got your email he will be reaching out to you". 2 days later STILL no reply . One more call, one more left message. Finally, Steve gets back to me with a BS answer same as his team gave my builder. BUT he did offer that if I spent another 75k (do my kitchen or floors with them) he'd give me a 2k credit. And then I could sell the windows on Craigslist. So I replied ...... and as expected received no reply. Hello Steven, I'm sorry to bother you on vacation and I hope the weather in Florida is as good as we had in Juno beach a few weeks ago. I tried contacting the management at Douglas and when I spoke with someone (Dave?) he was going to call me back and never did. I then took it upon myself to reach out to you directly over the weekend. A few more calls (3 to be exact) with the same results this week until your email now. The customer service experience so far has been lack luster to say the least. I'm pretty firm with our return policies too and sometimes we go over and above the polices when it makes sense to satisfy a customer, especially a new customer. It's pretty disappointing to hear the solution is: spend another 50k with Douglas then we will credit $2,000, which is something I'd likely get the sales rep to give me anyways in normal negotiations and "builder" discounts and so forth. Also I'll strap these windows to my roof, drive them home, and as you said go sell the two windows on Craiglist to a stranger. Maybe I'll invite him him to meet the kids and play with the dog. If it is your final decision to not put the product on your "Boneyard" Close-Out & Discontinued Items section and not refund or credit my builder or me the $2,500 for the two standard double hung santone windows then so be it. I will share my unpleasant experience with Douglas Lumber with our community and social media to let people know how my customer experience has been. Maybe me being a customer is insignificant to you (seems the way it is) and while margins are low as you say, they aren't that low. Even at a low 20% margin, which I am sure you make north of that, you still make 10k and minus 2.5k still leaves 7.5k on the bone, makes a customer happy, and likely would get repeat business for flooring and our kitchen. Don't bother setting up a store credit as we likely won't be purchasing anything else from Douglas Lumber. There are so many other companies who provide the same or similar products, the real differentiator for any non-OEM is customer service. Enjoy the rest of the vacation time.

We stopped at this store to get some information on wood stains for our beach cottage. The…read morecustomer service is top notch. Lisa, spent a good deal of time with us answering questions and providing recommendations to our project. She gave us lots of information to digest and she was great letting us know about a sale that would start the next day and would last over the weekend. At almost $70/gallon of stain, any sale would be welcome! The Sherwin-Williams company dates from 1866, when Cleveland bookkeeper Henry Sherwin invested in Truman Dunham & Co., a paint distributorship. After the partnership dissolved in 1870, he formed Sherwin, Williams, & Co. with Edward Williams and A.T. Osborn. For its first factory, in 1873 the company acquired a cooperage in Cleveland from Standard Oil. Sherwin-Williams was incorporated in Ohio on July 16, 1884, two years after Osborn sold his interest in the company while retaining the retail operations. The company grew through acquisitions and expansions in the late 19th and early 20th century. In the early 1920s, the company became the largest coatings manufacturer in the U.S. Sherwin-Williams experienced a downturn in the 1970s, and Gulf and Western Industries unsuccessfully attempted to take over in that time. The company recovered by fending off the raid and undergoing a series of acquisitions in the 1980s and 1990s, as well as divesting its non-coatings businesses. The company operates more than 2,500 stores worldwide.

I teach art at a nonprofit school and requested a donation of 5 gallons of paint. The secretary at…read moremy school received a blunt message saying we cannot provide the paint and he hung up abruptly. I asked for 5 gallons of paint to do an inspirational mural inside of the school and that was the only response I got. Shame on this store.

PSA! Attention required!…read more As you may know,this is a corporate run location with staff members coming and going. I apologize for the unpleasant visit you had here in Pawtucket. I am the new manager here with a new crew. If there is anything I can do for you, please come in and introduce yourself. We pride ourselves in upholding the 100% customer service you expect in a paint store. Thank you for allowing us to uphold those standards. Mark D. 50 Ann Mary St. Pawtucket, RI 02860 401-751-7

Dave was so helpful! He helped us get our paint for less money, mixed it for us perfectly, and had…read morea great demeanor and his mask was worn perfectly! I felt very safe and I trusted his opinions - glad to have a guy like Dave and a great paint store in the neighborhood!

When I bought my home years ago as a new build that had been standing unsold for awhile, I had no…read moreidea what colors or paint brands had been used on the walls. Bill, the owner of Cranston Paint, was able to take samples and match the colors exactly, to my huge relief. And his crew did a fantastic job of patching, painting, and protecting the surrounding surfaces. Very professional from start to finish. I highly recommend Cranston Paint, whether for interior or exterior jobs. As for Bill, he is a great guy who truly knows his colors!

This paint store should be your go to place if you need to have your house painted or if you need…read moreto buy paint and supplies. The owner Bill McGuirk assessed the problem with my pealing paint from my house. He can perform a moisture test on your house to see if moisture in the wood is the problem. He examined the paint chip that was peeling, did a complete assessment, and gave me guidelines to prevent peeling in the future, such as making sure the wood is good and dry before painting, provide an oil base primer, and then buy a high quality paint. I have been to many paint stores before and dealt with many so called experts. Bill is the real deal. He is honest, caring, and extremely knowledgeable.

Because of some political stands that Home Depot has taken lately, I have been going to Lowe's…read moremore. Walking into this particular store I saw a big sign regarding their Spring Fest, where they have specials on appliances, paint supplies, gardening items and more... The store is about the same as other Lowe's, I went to check on some pull chains for a ceiling fan/lamp we have and the selection was very good. The traffic on Mineral Springs is usually tough to deal with, but if you can go during off peak hours, it's not that bad.

Service is always great. I only come here every so often... When my dad doesn't have what I'm…read morelooking for already lol but everyone is very knowledgeable. Prices are fantastic. The store is always clean and organized. Prices are labeled correctly

I have been to the Hopscotch Room multiple times but have yet to buy anything. The main building…read morehas a mix of gift options ranging from sports paraphernalia to housewares to clothing and jewelry. The room is very tight and it can be challenging at times to navigate through the store. It does not seem like they rotate their items frequently; the things the store carried a year ago are the same things they carry now. I can see this place as a great place for a quick gift, but I am disappointed at the lack of local products. Most things are made in China or elsewhere. The Christmas store is beautiful and has a wide variety of beautiful ornaments and decorations. Prices are reasonable but, again, the store does not seem to feature a lot of local products.

Technically this is a review Specifically of the Hopscotch Village Christmas Shop; which is quite…read moreawesome. I've come here 2 years in a row now, and nothing jump-starts my Christmas spirit more than browsing the multitudes of unique holiday decorations and ornaments. Seeing the whole 3 level building decked out in holiday splendor kinda makes me want to keep my Christmas decorations up All Year Long! I mean, it's a great, cozy style, right? Why surround ourselves with this magic for only a tiny window of time? I say Christmas every day! And you could definitely find enough lights, figurines, ornaments, etc, here to fill your own winter wonderland.