I'm so happy with my paint experience and will always come back for this business with any paint…read moreneeds. As a newbie it's easy to be overwhelmed with what's available in the paint world . I went to a neighborhood Sherwin Williams and was really disappointed when they told me I couldn't get sample paint (?) - but then really pushed for getting gallon base coat and gallon paint. I knew I wanted to swatch the colors first on the walls and they said a sample isn't needed you can just hold up the paper swatch to the wall?? I then went to Home Depot but again was met with paint selection that didn't really match the color I was seeking. When I came here, I knew what kind of color I wanted and was helped out - right away in discerning the best type of paint for the job. You don't get the level of expertise from other places, and for me I wanted some finite info on the paint before starting my DIY project. The people here know the trends in paint, the undertones and explained how paint breakdowns work. -- You get 10% off your first purchase which is a nice perk, I will be back for future paint needs. I'm really happy with the color and even got some recommendations on a comparable swatch. In the end I purchased 5 gallons of paint, finished my whole house and I'm super pleased with the recommended eggshell mid tier paint. They matched the color from SW with ease and I was happier than going back to SW with their cold shoulder service. If you're new to painting they give you good tips too.. which every bit helps, alongside those fun YouTube tutorial videos online.

The customer service here is amazing , Troy and his crew go out of their way to help and get the…read morejob done. They can literally get any Benjamin Moore product or modern masters for you in a days time.

I went to this store to pick up stain for our fence. They didn't have it but Daryna looked in their…read moresystem and found the closest Sherwin Williams that had it, called that store to assure they actually did have it, and then she sent the information needed in their computer system to that store so they knew exactly what I wanted. Thank you Daryna

Same thing as previous guest mentioned, stood there twice for 15 minutes no attention whatsoeverread more

Came to this paint store to get a paint color matched, but the experience was really disappointing…read more(unlike my last two visits). I brought in my door trim for them to match the paint, and they immediately told me they couldn't do it because there was shimmer in the finish. I explained that I didn't need the shimmer -- I just needed the closest base color. Then they said no one (the color technician) could work on it until Monday. But if you're not the color technician, how can you confidently tell me what can or cannot It's clear they don't want to help and don't care whether someone is a repeat customer or not. I drove all the way from Los Altos to Cupertino for this, and honestly, it was a complete waste of time, unwillingness to help & give me this "I don't care" doing business with a repeat customer made this a very disappointing visit.

The staff was so friendly and helpful. They were such a great resource on giving suggestions on…read morewhat tools or products would work for my needs. They helped me do a color match with a paint chip I brought in, and it was SEAMLESS. I also really liked that they were so proud of the quality of the items they were selling. Before I left, they told me to make sure I wash the brush I got because it would last me for life! They were absolutely amazing and would highly recommend checking them out.

My sister and I were there this morning around 10:30 and were kindly helped by each and everyone…read morethere, each person who saw us at the counter asked us if we needed help, we had a nice conversation with the one who first helped us and sold us our paint ,then he had gone back to mix it for us and several other employees came out to ask if we needed help,their service was outstanding and the employee who sold us our paint even carried it out to the car for us! It was a very special trip for us today to get that particular can of paint because a few years ago my sister was deathly ill and has had to take the room downstairs till she got better and finally now is able to go back upstairs to her own room to her favorite paint color so as any time would be your kindness would be appreciated but especially this trip it's a special time for her! Thank you all, next time we need paint we will be back ! Thank you everyone

Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely…read morelost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**

Come see my friend, Hector, who continues to go the extra mile everything I come in for service…read more Mention this review to Hector or Ramon, you get a discount by mentioning the name 'Chet'. Rock-on!!

HORRIBLE service! The two times I've come here this person (lady) behind the counter wants to not,…read moreunderline the word NOT, help you. I dropped off a sample on Friday and came back Monday. No one called me to let me know the paint was ready. I asked her when it was ready, and she snaps "I don't know I wasn't here". I immediately remembered her from my last visit where she had to fully disclose they will paint match but it's not guaranteed. Why doesn't she just say it out loud, "HOW CAN I NOT HELP YOU"? Then she looks up my account by name. As we're standing there for a good solid minute I say, can you put this on my account. She says "I need your ID" sure but why don't you ask for it instead of just standing there, breathing, and existing. Then she sarcastically says, "HAVE A NICE DAY". Your life must be sad to be that angry at strangers. Good lord lady- get a job somewhere else if you don't want to help anyone at Kelly Moore. I don't normally post agro reviews but you're attitude is horrible on the two visits to this KM store.

I had a tricky supply line pumping job up in Silver Creek. Given distance and traffic, I knew I'd…read morehave only 1 shot at getting the job right or the customer would have gone without water for a second day. None of the parts were available locally at Home Depot, my go-to, because I needed an odd-size, 1-1/4. So I went to Rubenstein's a bought 600+ dollars of parts, and I told the counter guys "this stuff is probably all coming back, I wish you had a restocking fee because it's only fair that I pay for borrowing the parts." they just waved me off and assured me come on back we'll take care of you. At the end of the day, only the most expensive part, the valve, and 1 other part was needed to close up the line, finish the job, and put a smile on my customer's face. Two days later, I returned everything else and the guys were unfailingly upbeat and helpful. For a plumbing store, in this particular situation, this is unusual. I left feeling good about the whole process.

Came to buy a simple shower cartridge thats sold $20 on amazon, but wanted same day for hot water…read more They found the part and didn't scan but instead went to back to ask supervisor for price. Charged $70, i didn't even mind knowing so because they helped me find me the part I thought would fit. I doubled checked with employee 2x that I could return if its not a fit. Returned it because it caused my warm water to be just cold. They straight up said no because i installed it. I had them ask the manager twice and he came out said no, he didn't listen to anything and just said employee informed me I can't return it when i purchased it. So scammy, I didn't reply. Just left and even left the cartridge, manager replied with a snarky attitude "thank you!" Didn't care much for the money and would never come back and will refer all friends and family not to visit. Also horrible service, I waited with one employee at front and 4 ppl in office staring at front.

Very thankful that this shop sells to homeowners. Our AC died on one of the hottest days of the…read moreyear, and the generic stores (Home Depot, Lowes, Ace, etc.) of course didn't carry the parts needed to fix the AC. Other specialized stores only sold to contractors, and that was a non-starter. When I called, Gustavo was very open to helping me on the phone. Once I brought the failed parts into Ferguson, they quickly found their corresponding parts at prices competitive to Amazon. Of course, picking up the parts in person was much faster than Prime could ever have delivered the parts. Extremely delighted that our AC is up and running again!

Loui is great person to work with, his Team is always extremely busy and could still offer great…read moreservice to me. Ferguson sponsored me to become a Trane Dealer and I'm truly thankful. They help contractors be more efficient and are amazing keeping their inventory on check. Mauricio and JJ are very knowledgeable and even help by reminding me about accessories that I have forgotten. Paul the Driver is by far the best delivery driver I have met in the Trade. He always goes the extra mile to guarantee your expectations, he even answers my text on Sundays. If you want selection, value and great service? San Jose Ferguson HVAC supply is the best place to grow your business. Trust me I know the good the bad and the ugly

Today was my very first visit to this location. I can't say enough positive things about it. I'd…read morelove to start by saying it's such a clean store with fully stocked items and variety. Upon entry I felt very welcome and at home as a guest. I want to give a very special shout out specifically to Alec, Andy, and Gabby (ps- Gabby- I hope the rest of your first shift went well! You're doing a phenomenal job!!) Alec- thanks so much for answering my boyfriend's and my questions regarding my car key! You were very informative and helped me save money and I can't thank you enough, especially since I've been on a tight budget! Andy- I cannot thank you enough for your impeccable customer service. You have a wonderful sense of humor, you're detailed, you're precise, and you took extra care copying my key and helping me get that done and fixing my issue. I appreciate your patience and your help. I had no idea what went into this key process and you were an immense source of help!! Gabby- I hope you have had a wonderful first day! Thanks for your greetings and help and excellent customer service ! Thanks to all 3 of these phenomenal workers for creating such a supportive welcoming environment for their colleagues and guests. I will DEFINITELY be returning to this location!!!!! Thank you for fixing my key!

Huge selection of products and the staff were friendly and very helpful. Great service for a great…read moreprice.