I've always found the people in this store very helpful and willing to give good advice even if I…read moredon't buy anything. However, I recently used their color consultation service where someone comes to your house. It was SO helpful!! She (Julie) helped me pick the perfect neutral that I'd been struggling with and had ideas for my sunroom, kitchen, etc. She was excellent! Her advice was great and she wasn't pushy. So worth it.

The team at South Elgin is one of the best. Know their products, and color matching has been spot…read moreon every time.

We have been working with Holly (color consultant at JC Licht) for the past 9 months on various…read moreprojects. Every time she has come through for us with amazing color choices that really speak to us and what we are looking for. She is incredibly patient, genuinely listens to her clients, and is incredibly thorough in ways I would have never thought of. Holly is really passionate about color and loves educating her clients on it, which is super helpful to understand the color process and what to look for. On our last project Dora and Holly really went out of their way for me. I mean WAY above and beyond their job description, in the midst of me having a meltdown over our house renovation. I will never be able to thank them enough for their enormous patience in how they handled me and the situation. Between Holly's incredible talent for color and their unbelievable customer service, I am a customer for life!! If you are starting from scratch with an idea or testing your designer's color choices (I have been in both situations), Holly is the only color consultant you need to call. In regards to paint, if you are someone like me who suffers from migraines due to toxic fumes, etc., Aura is an amazing paint product. Yes, it is $89 a gallon, but you can sleep in the room your painting, with no fumes and no migraines. The paint itself is a dream to work with, even for paint dummies like my husband and I. If your budget will allow the cost, to me it's worth every penny!

Found the staff to be very rude. They seemed annoyed that I didn't know as much about paint as they…read moredo. With their very high prices, I expected better customer service.

Been purchasing from here for years. Helpful with purchases and always quick to get things…read more Thumbs up!

Great experience with all the employees of this paint store. They really care about your project…read moreand want to make sure you're using the right color and type of paint. Today, Will was yet another example of providing great service!

I was unable to resolve my issue there. I wanted wall paper and there is no one there to helpread more

Extremely helpful after a paint mix up caused at another store. Really great service and useful…read moreinformation.

walked in today for look at more white colors for my repainting project. A very nice, helpful, and…read moresweet lady assisted me in picking out 3 colors based on my what I was looking for. There was a gentleman there too, very welcoming. Big shoutout to the great customer service received.

Went today to get stain for my deck and it was an outstanding experience. They carry products the…read morebig box stores don't carry. The staff including the manager are great. It reminds we when use to go to roselle lumber company and got to talk to people that knew what they were talking to . They gave me advice and tips on taping rails etc. overall great store and service. Also great paint !

We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I can't say enough wonderful things about JC Licht! They were amazing to work with on picking out…read morethe right shades for our home. They were helpful and had great options for every room! Installation was easy to schedule, quick and convenient. They removed the old shades and cleaned up afterwards. It's been over a year since the blinds were installed. The motor on one of the shades stopped working. I called and they were able to get a new shade ordered and installed within a few weeks. I will always recommend them and will be a customer for life!

I've had so many good experiences with this store. Dave and his team are the best. I recently…read moremade a poor color choice and they went out of their way to make it right. And they had nothing to do with my dislike of the color. I highly recommend this store for advice & quality paint.

Very helpful and chatty. Maybe less so when they're really busy but nice all the same…read more Remember you and what you bought before... will tally that up as great customer service... and not creepy. ;-) Prices are really good on some of the items... like spray paint. Got good deals on some to touch up some metal furniture... balcony stuff not 50 Shades type stuff... TYVM. Pints are cheap if you want some Ben Moore sample cans at $6 a pop.

Blue Jay Paint and Blinds did a wonderful job ensuring the vision we had in our heads translated to…read moreour windows to finish our projects in the living and dining rooms. From guiding us in product color and fabric selection, through ordering and installation, the staff made certain the process went smoothly-even prepping paperwork for a manufacturer rebate for us. Highly recommend Blue Jay Paint and Blind!

I usually get my BM paint at ACE. I was in the area so decided to stop in. I went to grab the can…read moreof paint I needed to get mixed and Ed yelled from behind the counter. "HEY HEY, Wait a minute there. Put that back. I need to get it. I need to avoid dropped cans." Um... What? He proceeded to be rude and condescending and I can only assume because I was a female, he assumed I must be weak and uninformed. I will NEVER go there again. Plus, they were more expensive.

A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

Absolutely love this store! The staff is so incredibly friendly and helpful here. What I love the…read moremost is they have a designer on site who can truly help being your vision to life! They are so helpful with color selections and they also offer window treatments. They also offer color services where someone will come to your home and help pick out the best colors. I will definitely be using this for certain rooms in my home once we get there. I also brought in a drawer from my bathroom vanity to get a match for my other cabinets in the bathroom - I got a sample from here, sherwin Williams, menards, and Home Depot. Benjamin Moore had the best match out of everyone. This store is truly the best when it comes to paint!

If you need good paint and help with paint, this is the place to go. We just worked with Melissa,…read moreif she isn't the store manager, she could be! She knew everything. She gave us choices explaining the various benefits of the options we had. She was super nice too. I have been coming to Jc Licht for years and have never been disappointed. Celeste helped for many years with windows coverings, color and and other decor advice. I guess it is as simple as this place has dedicated employees with education and experience you need. Highly recommend!