So I had previously posted a review detailing my very negative experience with this place but there…read morehas been recent information that I've found out regarding the initial "installation" of the FIRST clutch I had them perform, so hence the follow up. To summarize the first install: I had them install a brand new centerforce II clutch kit in my Jeep gladiator with 20k miles on it due to a recall issue. I had already purchased the clutch so they told me they could only warranty their work not the clutch itself which I was fine with. When I got the vehicle back it never shifted correctly and then had to be towed back when the improperly installed slave cylinder slipped out of the clutch fork on me in the middle of a busy intersection. I had to pay for the replacement because of course "it was the parts not their install (even though there's clearly evidence of the slave cylinder being installed wrong) so they forced me to pay them more to fix their improper install. Got vehicle back still didn't want to shift though at least this time they installed the second slave cylinder correctly (this time I checked myself). They refused to even look at it and hung up on me when I was trying to calmly discuss it with them. I did so without cussing at them or raising my voice which took a great amount of self control. I then paid another shop $1200 to look at it and they got things working for about 6mo before the same issues that were present after I got it back from Mr Transmission showed back up. So I eventually saved up enough money (and my grandfather left me a little when he died) to afford to PAY FOR ANOTHER CLUTCH AND SERVICE TO REPLACE IT, which Outlaw Offroad did an EXCELLENT job of. During their replacement they discovered that Mr Transmission had INSTALLED THE CLUTCH DISC BACKWARDS. F@$&ing BACKWARDS! So I guess so much for warranting their work. What a joke. I basically paid these people to make my dream truck barely driveable for a year and then had to pay two more shops to fix their work. I NEVER POST REVIEWS, ever. But these people have earned the time and energy from me to ensure that this doesn't happen to someone else. This has been an utter and complete nightmare and I wish I had the time and money to pursue legal action against these them for their complete and utter incompetence and unwillingness to make things right. Don't spend all my money at once Mr. Transmission. So much for taking pride in your work or any hint of integrity.

UPDATE REVIEW: The owner of Mr. Transmission called me the next morning after I posted the original…read morereview below. He asked me to consider giving him and his business the opportunity to make it right **HE DID NOT ASK ME TO CHANGE OR DELETE MY REVIEW ** The owner promised his shop would do whatever repairs were necessary to my satisfaction at NO ADDITIONAL COST to me. I took my truck back to Mr. Transmission and they replaced the transmission valve body. After the work was done I test drove my truck with a mechanic. The mechanic noted that the spark plugs were misfiring and should be replaced. Although spark plugs have nothing to do with the transmission warranty, the owner said he would replace all the spark plugs at no cost to me per his promise. Now my truck is shifting without issue and acceleration is more responsive. **I have voluntarily updated this review because the owner has integrity. He made a promise that the work his shop performed would be done to my satisfaction and stood by that promise.** My F150 had gear shifting issues and I went to Mr. Transmission for a diagnostic in May. The results: I needed a new tran. The cost: $5k rebuild, $6,500 new. I went with the rebuild. 10 days later I picked up my truck and a bill for $6,600. I asked why the rebuild cost as much as the new tran and was told "because we used new parts so basically it's new." I'D BEEN SCAMMED. My truck drove better...until it didn't. 1k miles later it made a terrible noise, shuttering and no acceleration after that it had the same gear slippage issues that it had before the "new" transmission. Although the tran has a 12mo/12k warranty, after reading the other reviews from people who have had an unfortunately similar experience with shoddy repairs and price gouging, I won't go back to Mr. Transmission to be SCAMMED again.

Did not get any work done there long story. They were very…read moreprofessional,knowledgeable and helpful with advice which I liked very much

I don't know how long they have been in business. They repair the transmission in my 53 Buick in…read more1965 and it work fine. Made several trips from Nashville to Louisville in 1966.

Ralph and Randy at Transmission Exchange are great guys! I have had my transmission rebuilt in my…read moreWife's Minivan, my Work Truck and my Father-in-law's truck. Also, Randy replaced my axle in my Wife's Minivan. Recently I had to return my work truck and Ralph stood behind his work and fixed it up right for me. He was very attentive and quick about handling the situation and was very helpful in pulling my invoice on file so I would not have to dig for mine. Thanks guys if you ever get a chance to read this.

DO NOT TAKE YOUR CAR HERE. THEY DONT CONTACT CUSTOMERS TO MAKE THINGS RIGHT EITHER AFTER THEY WRONG…read moreYOU. I took my car here 8 months ago when my car wouldn't start. Looking back my first thought should've been to change the battery first. However the mechanic spot said the battery was fine and assured me it was the gas pump even though they checked the gas pump months prior and got a piece replaced then. They finished servicing my car then gave it back. A week after my car stopped again. Got a locksmith to jumpstart it then got a new battery and the car finally started running. Fast forward to now I've been driving a lot and realizing the same symptoms as before when I took my car there are starting to occur again showing that I need a new battery such as, faulty gas reading, not reading key fob, etc. Im sure the car will stop running if I don't change the battery soon. These were the reason the Mechanic Spot decided to change my gas pump instead of telling me to get a new battery. They pretty much extorted me out of 1000 dollars on parts my car didn't need, it just needed a new battery. They lied about car repairs that I didn't need and didn't solve the actual problem. Then held my car, giving me the wrong time for final pickup causing me to miss work and money I needed at the time. I tell this story to say this. THE REPAIR SHOP ON DICKERSON ROAD THAT GOES BY "THE MECHANIC SPOT" IS THE WORST PLACE POSSIBLE TO TAKE YOUR CAR TO. UNEQUIVOCALLY. TRUST ME.

Crooks. They told me I needed a $3,800 rebuilt engine. They even showed me bogus compression…read morereadings. Luckily, I did my own compression readings before approving the work. It turns out all my car needed was a $30 coil pack. That was about 5 years ago and my car still runs great. Just a couple months later, there was another incident. I was willing to give them the benefit of the doubt from the last bad encounter and say they made an honest mistake. But the next visit confirmed that they are definitely out to screw their customers. My other car needed a control arm and their quote was unbelievably expensive. I told him there was no way I was paying that amount for a control arm. He then wanted me to pay his exorbitant labor cost after giving me a ridiculous quote. I'd urge everyone to stay away from this place.

Very Honest Business! I thought the clutch was going out on my 2012 Mustang GT and asked them to…read morelook at it and to replace the clutch. They stated that the repair would cost around $1200 and they would look at it first and call me. I received a call about an hour later and they told me that I was just low on break fluid and that was causing my clutch peddle to not engage properly. They filled it up and said No Charge and it was ready to pick up! They could have just put in a new clutch and I would have never known the difference! I will recommend this shop to everyone that will listen. They also rebuilt the transmission in my sons 1967 Suburban and did a great job at a reasonable price! Thank you for your honesty and great customer service! Andy W.

Had my truck repaired here .they ar100% on there work .if it leaves and there is a problem they…read morewill send a good wrecker to get your vehicle... Transmission s are expensive, you don't have a choice but to pay the professional s.

I sent my daughter here as the Ford dealers said it would be 6 weeks before they could work in her…read moretransmission under warranty. Coleman Taylor had it done under warranty in a week. One month later my Ford transmission went out. I dropped it off on Monday and it was finished Wednesday. Great customer service and they offer a three year nation wide warranty. Love this place!

They are simply the best in town great prices and speedy repairs!! If you need any transmission…read morework this is the only place to go!!!!

Dean at the transmission store was great. The price was much better than buying a brand new…read moretransmission, and year warranty is good piece of mind. Would highly recommend.

At 200,000 miles the transmission on my 2004 Honda odyssey finally failed. I had the Van taken to…read moreThe Transmision Store on Thanksgiving week and I asked for a quote. I dropped it off after hours and left my keys in their handy dropbox. They got back to me the next day with a price. I authorized the job over the phone and they had the van repaired in under a week even though it was a holiday week. The price was reasonable. The shop has been in business in the same location for many years and I am confident that if the repair does not hold they will make good on their warranty. The next time I need transmission service this is the first place I will go.