UPDATE REVIEW: The owner of Mr. Transmission called me the next morning after I posted the original…read morereview below. He asked me to consider giving him and his business the opportunity to make it right **HE DID NOT ASK ME TO CHANGE OR DELETE MY REVIEW ** The owner promised his shop would do whatever repairs were necessary to my satisfaction at NO ADDITIONAL COST to me. I took my truck back to Mr. Transmission and they replaced the transmission valve body. After the work was done I test drove my truck with a mechanic. The mechanic noted that the spark plugs were misfiring and should be replaced. Although spark plugs have nothing to do with the transmission warranty, the owner said he would replace all the spark plugs at no cost to me per his promise. Now my truck is shifting without issue and acceleration is more responsive. **I have voluntarily updated this review because the owner has integrity. He made a promise that the work his shop performed would be done to my satisfaction and stood by that promise.** My F150 had gear shifting issues and I went to Mr. Transmission for a diagnostic in May. The results: I needed a new tran. The cost: $5k rebuild, $6,500 new. I went with the rebuild. 10 days later I picked up my truck and a bill for $6,600. I asked why the rebuild cost as much as the new tran and was told "because we used new parts so basically it's new." I'D BEEN SCAMMED. My truck drove better...until it didn't. 1k miles later it made a terrible noise, shuttering and no acceleration after that it had the same gear slippage issues that it had before the "new" transmission. Although the tran has a 12mo/12k warranty, after reading the other reviews from people who have had an unfortunately similar experience with shoddy repairs and price gouging, I won't go back to Mr. Transmission to be SCAMMED again.

In the fall of 2024, I took my vintage 1969 '427 Corvette Stingray to Mr. Transmission on Gallatin…read morePike in Madison, TN. I told them the symptoms of what the whole rear-end assembly was doing and how it sounded. They told me it was probably the clutches in the rear-end assembly. They had the vehicle a few weeks. When I picked it up, I noticed they had fixed the problem -- no more clunk clunk clunk as I made right-hand turns. I paid them over $3,000 for this service. But now, I noticed when going down the road, there was this NEW whining sound. I had a friend of mine drive it. He had loads of experience in working on rear-end assemblies with his own drag-race Corvette. He told me unequivocally, "They did not get the rear-end shims aligned properly -- that's why you're getting this whine. Take it back to them and have them fix it. It's clearly their fault. It never ever made this noise before and now, coming out of their shop, it whines. It's their issue. They need to make it right." I took the vehicle back to them, explained the whole situation and they told me, "We're going to have to tear it apart and see." I informed them that I should not have to pay for this since it was their problem. They informed me that they were going to do no such thing ... that I would be paying AGAIN for them to correct THEIR mistake. My high-dollar vintage Stingray was not worth having this shop mess it up. So, I took it to a rear-end specialist in Springfield. He took pictures and told me, "Those guys at Mr. Transmission did not do you right. They put the shims in that were not aligned." So, I paid this shop another $1,600 to fix Mr. Transmission's mistake ... and the car has run like a dream since. Businesses make mistakes. I get that. But not "owning up" to your own mistake and being obstinate in making it "right" financially for me was just flat out W R O N G by most people's measure.

Did not get any work done there long story. They were very…read moreprofessional,knowledgeable and helpful with advice which I liked very much

I don't know how long they have been in business. They repair the transmission in my 53 Buick in…read more1965 and it work fine. Made several trips from Nashville to Louisville in 1966.

Ralph and Randy at Transmission Exchange are great guys! I have had my transmission rebuilt in my…read moreWife's Minivan, my Work Truck and my Father-in-law's truck. Also, Randy replaced my axle in my Wife's Minivan. Recently I had to return my work truck and Ralph stood behind his work and fixed it up right for me. He was very attentive and quick about handling the situation and was very helpful in pulling my invoice on file so I would not have to dig for mine. Thanks guys if you ever get a chance to read this.

I have been going to The Mechanic Spot for 2yrs now! It started when I had an issue with my Jaguar…read moreF-Pace and the dealership wanted to charge and arm and leg for a service! Googled..called and made an appointment and from the 1st time stepping foot in that office, I knew this was my spot! I go there now for all my cars needs and 100% recommend this shop. Katie and PK are super friendly and they are ALWAYS up front and real with you. The prices you cannot beat and the quality that the mechanics push out is GREAT!!

DO NOT TAKE YOUR CAR HERE. THEY DONT CONTACT CUSTOMERS TO MAKE THINGS RIGHT EITHER AFTER THEY WRONG…read moreYOU. I took my car here 8 months ago when my car wouldn't start. Looking back my first thought should've been to change the battery first. However the mechanic spot said the battery was fine and assured me it was the gas pump even though they checked the gas pump months prior and got a piece replaced then. They finished servicing my car then gave it back. A week after my car stopped again. Got a locksmith to jumpstart it then got a new battery and the car finally started running. Fast forward to now I've been driving a lot and realizing the same symptoms as before when I took my car there are starting to occur again showing that I need a new battery such as, faulty gas reading, not reading key fob, etc. Im sure the car will stop running if I don't change the battery soon. These were the reason the Mechanic Spot decided to change my gas pump instead of telling me to get a new battery. They pretty much extorted me out of 1000 dollars on parts my car didn't need, it just needed a new battery. They lied about car repairs that I didn't need and didn't solve the actual problem. Then held my car, giving me the wrong time for final pickup causing me to miss work and money I needed at the time. I tell this story to say this. THE REPAIR SHOP ON DICKERSON ROAD THAT GOES BY "THE MECHANIC SPOT" IS THE WORST PLACE POSSIBLE TO TAKE YOUR CAR TO. UNEQUIVOCALLY. TRUST ME.

Very Honest Business! I thought the clutch was going out on my 2012 Mustang GT and asked them to…read morelook at it and to replace the clutch. They stated that the repair would cost around $1200 and they would look at it first and call me. I received a call about an hour later and they told me that I was just low on break fluid and that was causing my clutch peddle to not engage properly. They filled it up and said No Charge and it was ready to pick up! They could have just put in a new clutch and I would have never known the difference! I will recommend this shop to everyone that will listen. They also rebuilt the transmission in my sons 1967 Suburban and did a great job at a reasonable price! Thank you for your honesty and great customer service! Andy W.

I took my vehicle here after being miss diagnosed by a dealership. With the code that was thrown…read morethe dealership basically told me I needed a new transmission ($5,522). So I called around and landed on this gem of an establishment. I spoke with Wilson on the phone for a bit telling him what was going on with my truck. After picking up my truck from the dealership (the codes were cleared and it was driving fine) I brought it to the Transmission Masters. They looked it over, plugged into the computer and test drove it. Just like I said, nothing was appearing to be wrong while in there so they couldn't tell me anything except keep an eye on it and bring it back if it happens again. This wonderful company charged me $0 vs the dealership charging me $130 for a missed diagnosis. All of the conversations I had with them both over the phone and in person made me trust there abilities to trouble shoot problems, fix vehicles properly and communicate in a professional way like they are treating you as if you were family. I hope I don't have any further transmission problems with my Tundra, if I do though Transmission Masters will be the ones to earn my business. Larry- Hendersonville TN Moral of the story: don't ever change you transmission fluid, I am learning this the hard way.

I sent my daughter here as the Ford dealers said it would be 6 weeks before they could work in her…read moretransmission under warranty. Coleman Taylor had it done under warranty in a week. One month later my Ford transmission went out. I dropped it off on Monday and it was finished Wednesday. Great customer service and they offer a three year nation wide warranty. Love this place!

They are simply the best in town great prices and speedy repairs!! If you need any transmission…read morework this is the only place to go!!!!

Dean at the transmission store was great. The price was much better than buying a brand new…read moretransmission, and year warranty is good piece of mind. Would highly recommend.

At 200,000 miles the transmission on my 2004 Honda odyssey finally failed. I had the Van taken to…read moreThe Transmision Store on Thanksgiving week and I asked for a quote. I dropped it off after hours and left my keys in their handy dropbox. They got back to me the next day with a price. I authorized the job over the phone and they had the van repaired in under a week even though it was a holiday week. The price was reasonable. The shop has been in business in the same location for many years and I am confident that if the repair does not hold they will make good on their warranty. The next time I need transmission service this is the first place I will go.