After getting the a color that looked really off from another BM retailer, came in and the guy…read morematched it to their color card. Didnt even get anything (as per their advice). shout out to Tali for the matching and knowledge.

Great service. Very patient and accommodating. Would definitely go back…read more The woman behind the counter, I didn't catch her name, was very helpful.

DUNN-EDWARDS PAINTS in Encino is easy to find and easy to get into. They have their own free…read moreparking lot with plenty of available spaces. The people are friendly and helpful, but did not hover. I was able to take my time choosing the right shade of "white". Boring, I know, but I was surprised by how many there are. I was able to narrow down my choices and take home the card samplers to show my contractor, who was then able to get small samples for testing. Very convenient. My project is done and I am very happy with the way the color turned out. Now that it's time for another painting project...

The service by that Asian/black older lady was very unprofessional. Last week kept trying to rush…read moreme to pick a color for my sons room. I ended leaving and looking for another store on my phone in my car. I then see the same "manager" smoking with a man waiting for her in a big black truck. I was shocked to see that she just rushed me out to smoke with her husband. Very unprofessional.

Paint and materials at a very reasonable price, nice staff excellent service, can definitely…read morerecommend

Excellent customer service. Jorge Is knowledgeable and professional. I highly recommend Vista…read morepaint.

I have no idea what I'm doing when it comes to paint and the woman working there was so helpful and…read morekind. I also appreciate that they have parking in the back since it can be tricky to find street parking around that area. The pricing also was similar to other places I looked at - I was actually pleasantly surprised considering the location.

Just want to say thank you to the friendly & helpful service from Justin today in helping me…read moreunderstand and pick out some exterior paint sample chips. I will be back soon to take advantage of 50 percent off paint samples to further help me decide on my color choices. Love the store

Dionne is the absolute best! She helped us find the perfect paint for our new home. She helped us…read morefind finalist that we took home and then were able to pick a great color for us. She then helped us decide on the paint type. Everyone needs to ask for her when looking to paint your house.

Any place that doesn't want you calling, doesn't want your business…read more Why would I drive across town just to find out they don't have what I need, or are closed for a holiday that some recognize and some business do not? I bought paint there and lots of it. Seems I should be able to call to see if they can make me some more touch up paint of the same exact color. But if the only phone number they make available is one that will not provide you the option to talk with someone (and make it obvious), then they are essentially saying they don't care about your business.

I must say that on April 8, 2026 I had the best service experience at this location by a young man…read moreAfrican-American young man named Jock I believe that's how it's spelt paint department. I believe I'm in a wheelchair. I couldn't find a certain paint young man said if you can come I can match it for you. He came out to the car. Took my paint matched. It helped me get the things I needed and brought it out to me with the biggest smile and a firm handshake. I know because they're supposed to give us the best of customer service, but I believe this young man went on and beyond it made me so very happy. I definitely will be coming back hasslefree you let them know your needs and they're there to serve you.

Joc Smith was beyond and above - the best customer service I've ever had!!! I will always come to…read morethis location now. Best of the best.

Wonderful company outstanding customer service thank you so much Sherwin-Williams for treating me…read morewith respect and kindness I will definitely always recommend Sherwin-Williams

Terrible service. Constantly out of what I need. Do yourself a favor and go to another company for…read morepaint.

Ah, Studio City Ace Hardware. The small and expensive little hardware store that is there for you…read moreon Sundays. Parking is limited and prices are high, but they are open on Sundays and they are much easier than dealing with Home Depot. If there's something that you need, and you don't want to purchase it on Amazon because you want to feel and see and measure it, this is a nice little shop. I don't come here often because of the prices and the parking, but it's nice to know that Ace in Studio City is there when I need it. They have really good staying power! They've been here for many years! They must be doing something right.

I called to try to get a replacement plastic shell case for my car's key fob, and they didn't have…read morethe item in their catalogue, but they still gave me all the important information of how I could order if from a different vendor -- Rustin was so helpful! Just want to share some gratitude for a great store that helped me solve a big problem. Will be coming in to get all my in person hardware needs!

I really enjoyed my experience shopping at Portola. Two employees assisted me during the few days…read morethat I came in and out gathering swatches and samples. I think the first gentlemen's name was Brian but not sure. Serena was the woman who helped me during my last trips there and she was fabulous! She made the process of choosing paint seamless and fun! Brian was also very knowledgeable! I just finished painting my living room with the color Cornice from Portola and I love it!

Ordered a sample of paint from them. They charged me $17.00 to ship it from So Cal to Nor Cal PLUS…read more$3.00 INSURANCE! I quickly tried to cancel when I saw the shipping they added, but they said it was too late (I called within minutes). It took FOUR business days to arrive. Farrow & Ball shipped me their samples from CANADA in less time and did not charge me a shipping fee. That is whose paint we shall be using! It was dreadfully sneaky for Portola to not disclose their $20.00 shipping and mandatory insurance fee BEFORE placing the online order. UPDATE: PORTOLA LIED in their response about disclosing the outrageous shipping cost! I would NEVER have paid such an outrageous sum to ship from So Cal to Nor Cal! And to MAKE ME pay MORE for THEIR REQUIRED insurance was added insult upon injury! Never again will I order from them, and I will make sure to warn others to avoid them like the plague. Shifty business.

Tom W. Was super helpful and knowledgeable. He helped me get stain for my patio furniture. Told me…read morehow to and also what not to do. He also helped me find everything I needed. I really appreciated the help that I didn't even know I needed. I'm looking forward to my project. Lisa topped off my great experience with a cheerful checkout. This is a great place.

Asked 3 different workers to open the cabinet to buy tools. Had to wait and nobody came. Ended up…read moreleaving. I guess they don't like money. I was ready to buy hundreds of dollars of stuff, oh well.