While working in San Francisco, I needed my Gucci loafers cleaned and shined. Yelp led me to this…read moretiny, tucked away cobbler near my hotel, so I walked over. He warmly greeted me, told me that a clean and shine would be $25 cash only, and to give him 30 minutes to do it. I picked the shoes up and they looked great. This wee store does a great job and does it with a smile. Enjoy!

Incredible job on my favorite Italian leather boots. Did some serious damage to the heel and he…read moremade it look beautiful. Such quick and excellent service for great value. I brought a second pair in already!

Carlos is my go-to cobbler for both shoe maintenance and repair in San Francisco. He recently…read morerelocated from his previous location in SOMA to this new location in Cow Hollow, and I followed him here as a loyal customer. This location has been under new ownership since about April 2026 so some of the older reviews of the former owners may no longer be representative. Over the past few months, Carlos has helped me with both shoe repair, cleaning, and regular maintenance of my leather products, and I recommend him for any of the following services for which I have used: * Preparing brand new leather shoes or boots before wearing them for the first time. Carlos will moisturize the leather and shine them to provide some added protection before you start wearing them outside. * Repairing leather imperfections or stitching on the inside of the footwear from wear and tear. * Widening narrow shoes by stretching them from "E" width to "EEE" for better comfort. * Providing regular maintenance of leather shoes by removing old layers of shoe polish and wax, moisturizing and reapplying new polish, and then buffing the leather so that it shines. * During this round of shoe cleaning, Carlos also recommended that I add some rubber half-soles to the shoes which only had leather soles to help protect against further wear-and-tear and allow for better traction. * Carlos can even take care of Horween Shell Cordovan boots which require slightly specialized care compared to typical leather shoes. If you are looking for a cobbler in San Francisco, I would invite you to give this new local business a try. Carlos is a skilled and honest small business owner that offers fair pricing and he will ensure that your shoes, boots, and other leather products last a lifetime!

Over the last 25+ years I've taken shoes to many different cobblers. (I have one leg shorter than…read morethe other and need my shoes adjusted to account for it.) After seeing Carlos' work years ago I knew I'd finally found a great cobbler. His work is much more durable and better-looking than anywhere else. I highly recommend him. I'd never take my shoes anywhere else. (Also, he's fixed a couple purses for me that I got off eBay for pennies. They look better than new. And he stretched out the calves of some of my older boots that had become a little too tight and now I wear them all the time.) His shop was on 3rd street for years, but now Cow Hollow is luck enough to have him.

Al is the best in the business and has taken care of me and friends for many years - he is amazing…read moreat restoration and just fixed two pair of boots with hollow heals replacement. history; Established in 1920 The name The Pioneer Renewer was etched into the window glass in the shop When I took it over in 1991. As I understand it, the 4501- 18th Street location has been a Shoe Repair shop since the 1920's. Some of the existing equipment may date back that far. The older shoe repair equipment was made of cast iron and still works!

For small repairs on shoes that you don't care much about -- the price is cheap and they deliver…read moregood quality craftsmanship. The issue is that they never meet their deadlines. I thought this time, if I give a month deadline it would be fine. Month goes by and no texts, no updates. They don't pick up calls so there is no way to check besides going there in person. When I finally lugged myself there, they couldn't fine my shoe! They looked for ~15 minutes and when they finally located it, obviously no repairs have been made. At that point I was just thankful that my shoes weren't lost forever and left. I don't understand why they even bother to have a notebook where they supposedly keep track of their work....I'm torn about this place since they did great work on my shoes before with reasonable price but I'm just getting tired of never getting my shoes on time. I am done.

Trustworthy person does excellent work. Have gone there over 20 years ago and can highly recommend…read moretaking my boots and shoes and purses there. Also Tony is very friendly which I appreciate

I used to love this place, but today the employee working behind the counter (not the very kind…read morehearted owner) told me THAT I SHOULD NOT BE BREASTFEEDING MY TODDLER ANYMORE! (It had come up in conversation that I was breastfeeding - I had shared that fact - and he felt entitled to judge my body and my choices. I didn't even have my child with me at the time). I will NOT be giving him my business. Misogynists don't get my money.

Supporting neighborhood businesses is important in keeping local ones vibrant and preserving the…read morepast. Ocean Avenue has really evolved with the influx of Asian, mostly Chinese, families, that reside in the Ingleside. The condo project with the Whole Foods Market and Philz Coffee probably sparked the change to a degree. Back to this business, I searched on Yelp for a place close to home to repair my most practical and favorite piece of luggage (https://www.yelp.com/user_local_photos?select=cW_maSKmgOcT-qSrOWgU3g&userid=saJuyv784apZzH--psHZ3Q). When I last used this about a year ago, I tried to roll my bag from the SFO baggage claim carousel to get my car when I noticed a rattling noise as I walked. I didn't think much of it till I got home when I saw the problem. The wheel were cracked into pieces, likely from my hard handling when it was packed to capacity. As a result, I sought someone to help with this. Johnny had to find the right parts which took a while. Finally, I was glad that he replaced wheels (https://www.yelp.com/user_local_photos?select=OsyfsFP4hkC5p1a1lfjeyA&userid=saJuyv784apZzH--psHZ3Q) in time for my next trip. Johnny is very nice and personable but, if you are in a rush or a bit OCD about broken possessions like me, you do need to stay on top in getting updates on the work. Do call and leave messages if he doesn't answer or you stop by when the store is closed.

A-1 Shoe Repair gets the job done, but don't expect anything special. Dropped off a pair of shoes…read morefor a basic fix--quality came out decent, no major complaints there. Pricing felt a bit on the higher side for what it was, though. Turnaround time was okay, not super fast but not painfully slow either. Customer service was kind of neutral--no attitude, but not exactly welcoming either. Overall, it's a solid "if you need it, it works" type of place. Not bad, not great, just average.

Frank is so genuine and considerate; I brought in a pair for resoling and another for a heel tip…read morereplacement, and he fixed the heel tip right away for me. The price is fair too. Highly recommend!!

I was really impressed with the job they did. I ground down the heels on my boots to the leather…read moreand they were able to fill in the leather perfectly and put on new rubber for $45. Moral of the story.. if you wore out the soles on your favorite shoes don't throw them away, get them re-soled here.

They do great work! I've taken several pair of shoes here for new heels and they've all come back…read morelooking great. Even with a tricky situation like a heel with no separate sole, she made it work.

Her service was lovely and prompt. She fixed the zipper on a beautiful purse I got in Italy with my…read morefamily. Highly recommend!

The service here is awesome. I'm so happy to see Juan back after all these years. They've been…read moretaking care of my shoes since 2019 and I continue to take them back because they do quality work! They no longer offer same day service but on a real bind when I broke a heel, they fixed it while I waited at store.

I would give zero stars if I could. I've used these guys a bunch before. I think they must have…read morechanged ownership or something during Covid because they were so much better before. Now their work is barely average (sometimes below) and their customer service is diabolical. I brought in a pair of shoes - one of the heels was broken. They "fixed" it except the heel is now at an angle/slant so not good for walking. I asked them to fix it. When I came back they said they had but it looked exactly the same. They were then extremely rude (even insulted my shoes!) and refused to do anything further. They tried to gaslight me and tell me there was no different. I think that mug by have been the most insulting part as the difference is very obvious. The "boss" then told me to leave. My shoes are essentially ruined. I'll have to try to find someone else who can fix them. And I've already paid a lot (which they refused to refund). Won't be going there again.