We had a very positive experience at Deruelle's Auto Sales! My wife and I talked with Steve the…read moresalesman and he was pleasant, knowledgeable and professional. No high pressure to purchase just honest conversation about the vehicle and options. The next day we closed the deal on a 2020 Honda CRV Hybrid and we could not be happier! They were very helpful navigating all the DMV paperwork and the transaction was smooth. Nate(the owner) gave us a fair price on our old vehicle to top it off. If you are in the market for a good used vehicle at assortment of price points, make it a point to give them a visit! Highly recommended!

I'm shopping for a car on a budget with challenged credit and I can't say enough good things about…read morethis dealership! Friendly, professional, helpful, honest...the list goes on!! I look forward to doing business with them in the future!!

Very professional shop. Excellent follow up…read more I worked with Zoe - Highly recommend! Great attention to detail as well as any questions you may have.

Sales and service teams are the best in the business. Subaru is a brand of f integrity and quality…read moreand Shingle Springs Subaru carries this legacy proudly with professional service not to be seen in most automotive dealers. We love our Subaru experiences for over 20 years!

The service was great there at the service department. Working with Jonnathan was amazing…read more. However, I would suggest that if you're purchasing a new or used car and you are getting a warranty or paying for warranty, make sure that it's not Century automotive Service. When it comes time to honor what's on the warranty, they do not honor what they promise. We paid $6000 for our warranty on a used vehicle or air conditioner has a leak now and they will not cover it.

Just as I thought. Instead of offering to maybe touch up the blemish on the new paint job before it…read moregets any worse all I got was attitude from the service department manager named Erica. More than likely the paint was damaged when it was taken in for a detail a week after I bought it. So instead of trying to address the problem I got a how dare you complain about the paint job three months after you bought the car lol what a joke. That's all I have to say

Our truck was having issues and my boyfriend and I we were trying to find a good place to take to…read moreget it fixed we looked up some places and found this place they had some really good reviews and went with them to do the repairs. I am very happy with there service and the repair the truck is running great since we took it and got it fixed. I was really happy with them I took my car in to get a oil change here as well. They do offer drop offs and pick ups if you can't make it during business hours. They prices are fair. I talked to Sierra. Rachel, and Michelle on the phone and they are all super nice very friendly. They really do care about the job and customer service. It's nice to know I will get great service every time I come here and not like other places trying to rip you off. Happy to say I found a place I can take the truck and the car to get worked on.

Non only did they not return necessary parts the didn't put car back together the was when it came…read morein. I've now been getting the run-a-round from the desk person Hector. I asked to have the new owner call me to discuss and they don't want to do that I know the previous owner for at least 30years. When a shop doesn't do the expected work you pay for and tells the customer fu*k-off. That's a poorly managed business

Christoper in Service dept was awesome Treated me & was very helpful very well thank you sir!read more

I love how their motto is "where we treat you like family" I must agree with this statement if your…read morefamily ignores your questions, talks over you and penny pinches. Than yes Thompson. You live up to your motto.

Customer Comments - Sale of Toyota Camry LE Ocean Gem on 08-20-2026…read more We would like to thank Folsom Lake Toyota and Noah for a great shopping experience. We were very impressed with the professionalism and patience shown by Noah in working with us. He was very knowledgeable and did an excellent job answering all of our questions, explaining the features of the car and comparing the features to other models we asked about, like the Toyota Corolla hybrid. He took us for a test drive and gave us plenty of time to think about and discuss the decision. We were especially impressed with his willingness to work with us on giving us a great price for the car and our trade-in used car, which allowed us to stay within budget. It made the decision easy for us. We were considering checking out another dealership, but we were so well taken care of at Folsom Lake Toyota that we ultimately decided to move forward with the purchase there. We are extremely satisfied and happy with our new Camry purchase and with the excellent customer service they have at Folsom Lake Toyota. The Ocean Gem color on the Camry is stunning and our entire family loves it so much! We plan to recommend Folsom Lake Toyota to all our friends and return there for our next car purchase due to the amazing customer service we received. THANK YOU, Noah and Folsom Lake Toyota Team!

I wanted to give a shout out to some great people at Folsom Lake Toyota who made our car buying…read moreprocess excellent! First of all - Sean Taylor who kept us informed as the car left Kentucky and as it traveled by train, landed in Benicia, got unloaded, travel by truck, etc! Very informative and very nice guy! Adam who called and said I see you are working with Sean, just wanted to say Your car has landed! Woohoo! Next we worked with Vladislav Ivannikov who helped us when we arrived and had the car waiting with a bow on it. I need to mention Sean was having a medical issue with his leg and was awaiting surgery but made sure his team was helping us. I used the Costco program again and makes buying a car easy. I did get pre-approved before going there but they found a better deal, just a bit but probably saved $10 a month and every penny helps. If you need a new car, go see Folsom Lake Toyota.

Awesome test drive with Genaro Santana, no pressure. Educated my wife and I on a 2026 RAV 4 PHEV…read more No rush test drive on freeway, around hairpin bends and city driving. Felt very comfortable to make an informed choice if the vehicle was right for us. They just did not have the color or XSE model we were looking for. Genaro is a great salesman, he drives over from W.. Sacramento because of the culture and experience here, he could have worked closer at Hanlees in Sacramento or Roseville Toyota. But he chose Thompsons, and they should be lucky to have him and treat him well. Great experience over all, just did not feel any pressure. They also have great snacks, chips, popcorn, hot drinks, sodas, and water.best stocked dealership I have seen. All complimentary. Great place to negotiate a deal. Kevin was friendly too. They do markup vehicles by $2k like bay are dealers who go up to $5k over TSRP. You could look at other dealers who don't like Folsom, Elk Grove, or Davis Toyota for a better deal. Just perhaps not the same experience.

I've purchased three vehicles from Thompson Toyota over the past 26 years, and when I'm ready for…read morewhatever's next, they'll be getting another call from me. Yes, it's a bit out of the way for me. Yes, it's a smaller dealership than some of the big automall players, and the selection may not be as large as others. All of this is secondary to the integrity, genuine care and fair pricing I've received here every single purchase. First 4Runner in 2001 was easy peasy. 2014 was the same - easy peasy (actually saw it from the road on my way up to see Sammy Hagar at Harrah's) and was in and out without missing a beat, just in the new 4Runner while we left my wife's car at the dealer until Sunday heading home). And when I sold it and needed to get back into another 4Runner in 2017, Thompson Toyota took care of me yet again. Every experience has been straightforward, no-hassle, and I've always gotten exactly the vehicle I wanted. If it isn't on the lot, they simply make a trade to bring it in for you. The "illusion of inventory" really is just that. Nothing but appreciation for my purchase experiences at Thompson Toyota!!!

Tim, Megan, and Robert from the Thompsons Auto Group were nothing short of amazing during my recent…read moretransaction with them! They value your time and energy as a customer and made the entire process as smooth as possible! The level of customer service I received was unrivaled in all my years of purchasing cars here in NorCal. Also, loved the fact that I got to support a local and family-owned business. I would highly recommend them for all of your automotive needs!

They owe us a refund on a dent protection plan. It has been months. I have called the manager and…read morefinance manager and get no response. I call and get lip service but no follow through. Be careful, they will rip you off. Typical shoddy customer service.