Joe was arrogant, rude, and unreliable. I took my car and he refused to service me when I told him…read moreI was looking around for great value. He quoted me without looking at the car and then he got upset when I told him I would think about it. I would never recommend him. He is not the only BMW auto repairer. I found better service better client service and much better work.

I have been bringing my foreign and domestic cars to Joe and Mario D'Agostino's place for 30+ years…read moreand only have great things to say about them. As stated in another review Joe is extremely well-trained and skilled at diagnostics and auto repair. Although they are foremost BMW and Audi experts, they can easily handle any make/model. They love working on Italian cars, btw. Agree that they are a hidden gem for auto repair! They are very, very trustworthy; repair estimates and costs are always very fair, if not under the market. I love these guys and recommend them highly. We own 5 cars and they service all of them (Toyota, Honda (2), Fiat, Subaru...Volvo and Ford in the past). You will not be disappointed. I would give them 6 stars if it were possible!

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

Is 0 stars possible?…read more I went to this place by accident after confusing it with universal auto body (who does a solid job by the way), to get my brakes inspected. After telling me they were going to waive the diagnosis fee, they took three hours to diagnose the problem and falsely told me I needed to get multiple different things replaced, costing over $2800. After telling them I was going to try and get a 2nd opinion, they charged me $180+ just for the diagnosis. I am now getting it fixed at another place for less than $1000. These guys are thieves!

Always professional and reasonably priced. Nice local business does not over sell. Tells you what…read morewe'd yo be done

Bull's Head Service has been taking care of my family's cars for decades. They've taken on…read moredifficult tasks with a smile (like coaxing a Griffin Racing radiator into the tight space of a Mazda RX8), and have earned my trust and respect.

Absolutely the best! Fair & honest. John and his staff are top notch professionals who realize you…read morehave other things to do than have you car in the shop. Quality repairs are backed up 100% and they have no problem with a customer asking questions and explaining things in detail. What more could you ask for?

I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.

Great place to get your car serviced, but it has been closed for a long time, and the ominous sign…read moreon the door indicates it's closed until further notice. I live nearby and have been going to A & K for a long time . No one answers the phone. As I say, this is ominous.

the best mechanic hands down in CT. You won't find a better place to have your car fixed. Kola has…read morebeen fixing our families cars for decades. Trustworthy, honest, reliable & very friendly. The value of having a mechanic like him is priceless. Zachary Kovacs

Had a leak in my engine cooling system, requiring a total replacement of a German part which was a…read morecombination thermostat and water assembly. It was a complex and frustrating issue, but Steve walked me through the entire diagnosis process in real time. In constant contact, responsive, and completely transparent, Steve sent photos and videos of the engine, explaining what was wrong and how it had to be fixed, step by step. Completely transparent with pricing and progress of the repair-- clear, fair, honest. Steve is the man, he will do you right.

I came here to have the thermostat changed for my sons 2005 Honda Civic and really felt like I was…read moretaken advantage of. They charged me $193.00 dollars for the new thermostat with labor. A big ripoff. When I got the car back, I brought it down to my mechanic Chris to have a new radiator installed. He checked the repair work that was done by Shell gas station and he told me that the mechanic didn't install a new gasket with the thermostat. This is really basic stuff. My mechanic charges $50.00 dollars for the same repair. I was in a hurry and never should have come here. I read some of the other reviews and they seem to have no credibility. I personally would never recommend them to anyone. STAY AWAY!

DO NOT GO HERE!!!! Went in for an emissions test and left with a broken seat. Owner named Tom goes…read more"I'm not fixing this" well Tom...my lawyers will be contacting you :)

Came to get an oil change done and didn't realize until I went to go get another oil change done at…read morea different location where I found out that whatever idiot that worked on my oil change, put the shield plate back on with a power tool, which inevitably stripped my screw. So when I went to go get the second oil change, they were unable to take the screw and shield off. I brought it back to the mechanic to get them to take the plate off and they told me they didn't have time to do my oil change that I can come back at a later day. I went to get my oil changed at Valvoline and they wouldn't put my shield back on. So I went to the mechanic on Long Ridge Road and inform them that I needed my shield put back on and they refused to help me because they said this wasn't their problem even though the initial problem started with them. I spoke with the owner/manager personally and he refused to assist. Homie has no compassion or empathy and basically didn't give any fuck about helping anybody but himself.

These guys are great! Helped me with a rebuilt trasmission. Very fair and always in a good mood!…read moreGreat place for reliable service with a smile.

Was having some issues with my car and they were able to help me get it in very quickly and were…read moreupfront about what needed to be done. The cost was also less than the place I normally go. I will be returning.

This place is the best auto repair I've been to-- they did massive work on my ancient car --…read morereplacing the front axel and replacing the universal drive shaft, and more. At first, I brought my car just for brake replacement, but they did extra inspection and found other issues that were endangering my car. The mechanics, especially Chris are fantastic -- really knowledgeable and dedicated, careful with the car, and paid attention to the details. Not to mention, they work so fast and get the job done within a day or matter of 1-2 days! Also, the front office staff is communicative, and on top of it, getting back right away. After receiving my car back, it now actually runs better than when I first bought it nearly 2 decades ago! It is smoother, lighter, and the worrying sounds are gone. I would trust this precision center with my car and recommend them to any friends, family, or strangers.

We would give them 10 stars, if we could. We were traveling and had a brake caliper give out. My…read morehusband managed to get that repaired, but then discovered that the brake line was leaking(it had popped). They were able to get it in and repaired the next day. They were all very professional and pleasant to deal with. The final repair even came $100 under the initial estimate. We can't say enough good things about this shop.