I'd give these guys 10 stars if I could. Bay Area Efficient Movers helped me complete what would have been a nightmare packing/move-out in just one day! A wonderful experience from the moment I contacted them to the time my move was complete. To quickly summarize my full review:
1. Receiving the quote was clear/easy and they accurately predicted my moving needs (much better then I did). The price was very fair relative to the competition.
2. Movers were hard-working, careful, responsive to directions, and friendly.
3. The movers went above and beyond in several ways:
- Sent two additional movers free of charge in order to complete the move faster!!
- Accurately packed/sorted and moved my items into two separate storage units
- Helped me carry furniture out to Craigslist buyers/move certain items to my car, etc.
Full Review:
I contacted ~10 moving companies for quotes while I was out of the country. Adam was one of the first to respond, providing a clear quote and asking for the additional information he needed to help me further. It was one of the cheaper quotes that I received. Adam (correctly) predicted that I would need 3 movers and a larger truck just by looking at photos of my condo. While I was initially hesitant to pay for the additional mover (my condo was only a 1BR), Adam's prediction proved to be 100% accurate because: packing takes a long time, I had way more stuff then I thought I did, and the elevator/parking situation at my complex complicated the logistics of the move-out. I ended up saving a lot of money with the additional mover cutting down the total time of the move.
The movers themselves were amazing. Most importantly, they were extremely hard workers. Nobody slacked off or took a random smoke break the moment I turned my back on them (a complaint I often encountered when vetting other competing moving companies on Yelp). It was as if I had gathered a group of my most hard-working/diligent friends to help me move.
Second, the movers were extremely careful with my furniture. Almost all furniture and other items were carefully shrink-wrapped, and larger items were wrapped in moving blankets. Much of my clothing was packed away in wardrobe boxes at my request. Nothing was damaged and everything was treated with the utmost care.
They were also friendly and followed directions without hesitation/complaint. At one point during the move I sold some of my furniture to a Craigslist buyer. At my request, the movers immediately stopped what they were doing and carried those pieces of furniture out to the buyer's car. Similarly, when I asked the movers to start loading some of the packed items out of the hallway and into the truck to avoid bothering my neighbors, they did so immediately.
My move was complicated due to the need to split my items between two separate storage units. At my request the movers accurately kept track of which storage unit each box and piece of furniture should go.
To top everything off, the company sent two additional movers to help out free of charge!! More then anything this showed me these guys prioritize making the customer happy, and not their bottom line. Not only did they provide free labor, they actually cut into their profits (given that they charge by the hour and the move ended up taking less time with the extra help).
Thanks again to Adam, Dennis, Tom, Uplaksh and Vitali for their fantastic work and turning what would have been a stressful nightmare experience (that would have taken me several days) into a seamless one day process! I will definitely be using these guys again! read more