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    Shiro Kuma Sushi

    3.8 (276 reviews)
    ModerateSushi Bars, Japanese
    Closed • 4:00 pm - 9:00 PM

    Order Shiro Kuma Sushi Takeout or Delivery

    Shiro Kuma Sushi Photos

    SHIRO KUMA SUSHI ATMOSPHERE

    What's the vibe?
    Casual
    Quiet
    Good for groups
    Good for kids

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    Recommended Reviews - Shiro Kuma Sushi

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    Elsie H.

    We love this place!!!! Great food, excellent customer service, so far one of our favorite places.

    My choice nigiri
    Dave Y.

    A great place if you're looking for a more authentic sushi experience. I noticed on the website that the owner/chef is Japanese and that sold me. The photos pretty much say it all...let the ingredients to the talking and just accent the flavors.

    Yasuo's special this evening. Delicious!
    Genie O.

    Sometimes reviewers love sushi restaurants (and other kinds) because of the portion size and sauces. I love them when the rice is well made - individual kernels are shiny and beautiful, not mushy, and the flavoring supports the rest, not overly sweet or seasoned - and the rolls are refined in their ingredients and presentation as well as delicious. Shiro Kuma fits that description. Our group of 5 had a spider roll, Yasuo's special (chef's choice), Kuma vegan and a couple others. We were all very happy especially with the special which was well worth the $20 which included bluefin tuna on it. Service was excellent even though it was a busy night and our sake cups were a beautiful pink glass that were wonderful to drink from. (Though they may only have a few of those.) I see some people complain about the level of communication with the staff. This seems to be a more culturally Japanese restaurant than others in San Rafael and English is not their first language so it can be harder to get more detailed info or more social. So come to appreciate the space to enjoy your meal

    Aztecca Roll and Okinawa Roll
    Erica M.

    We absolutely LOVE this place! Their fish is very high quality and always fresh. How the chef makes the roles is pure art. And everyone we've interacted with at the restaurant is always kind and polite. We've tried many local sushi restaurants but this one is by far the best. We always order pick up because we prefer to eat at home, hence the pictures of their delicious sushi on our plates. Yummmmm!!!

    Manuel G.

    My second time at this place , even tho is a small place it feels very comfortable. Customer Service it's great , makes you feel special . Food what can I say , I'm back haha, Very well presented food, nice music on the back that you can hear and relax you but at the same time let's you talk and enjoy food . Second very good experience coming here !

    Sushi Bento Trust Me - No.2
    Geovanni M.

    This is one of the first places that I went to when moving to San Rafael. Both times I been here we ended up ordering trust me 1 and 2. We did also end up ordering the season fried chicken. The fried chicken was just okay, for $15 I wish there could've been 2-3 more pieces. And the sauce was kind of bland. There was a lot of crunch which I really liked. The only reason there's not more stars is that the first time we were here, we were blown out the water with the fish quality on everything. The second time, all the fish seemed a little dry and didn't have the fresh taste. Still good but wasn't as good as the first time. Servers are always super nice and it's a really Lowkey spot that has a welcoming atmosphere.

    Menu
    Dennis R.

    I went to Japan a little under a year ago, and I can honestly say that Shiro Kuma Sushi has been the best Japanese restaurant I've had back home since my vacay! I went with some friends on a weeknight, and the place is fairly small, so you might have a wait. On to the food! After taking forever to decide, I went with the Chirashi Don, a dish with assorted sashimi over rice. Omg, it was so good! The fish was so fresh and so tasty! I'm not even kidding when I say that it's probably one of the closest dishes I've had to the quality in Japan! For a side, I had a good bowl of miso soup, and a bottle of Kirin to wash everything down! The service was great as well! I'm about 45 min to an hour from San Rafael, but I'll definitely keep this place in mid if I'm in the area. I'd come back for sure!

    sushi
    Raul B.

    It's a pleasure to visit this place Feels good Enjoying this moment This place it's amazing Always good service

    Matcha gelato
    Ambar C.

    Highly recommend. Shiro Kuma has the best customer service I have experienced in Marin County, and I do not say that lightly. As soon as we walked in the door, we were greeted. As soon as we sat down, we were brought menus, and our drink order was taken. Within a reasonable period time, someone came to take our initial order. My husband dropped a napkin, and a server showed up out of nowhere with a replacement, (without us even having to ask). The staff struck a reasonable balance between giving us time to enjoy our date night and checking in to see if we needed additional. Anyway, we started with kuma oyster shooters, and they were so surprisingly good! I have never had anything like that! Then, we got the the toro sashimi, which melted in my mouth. Toro is my favorite. To drink, we had hot tea and a beer, and I love the cast iron teapot in which they served me. Anyway, we also enjoyed the hamachi ceviche, which was so delicious and smooth and came with these lotus(?) chips that added great texture. Then, we got rolls! The dynamite roll was not what we usually get when we order a dynamite roll, so we have more hamachi. It was good! The lion king was also really solid. I love the torched salmon on top. The kuma low carb roll was a great add, too. Something is just so refreshing about sushi wrapped in cucumber, and the also came with salmon roe and a couple types of fish. Would order again. For dessert, we had the matcha gelato, which was super interesting and had great flavor and texture. Great food. Great place for a fancy date night! Love it!

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    6 months ago

    Honestly terrible. Don't waste your money. This Sushi is flavorless. Even the gyoza was bad.

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    1 year ago

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    7 months ago

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    1 year ago

    Loved the food and the scene is fun. Creative presentation, and delicious sushi rolls. Great service too!

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    8 months ago

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    7 years ago

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    1 year ago

    Wonderful tonkatsu and sashimi. Excellent all the way around. Would highly recommend.

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    2 years ago

    Amazing staff. Owners came out to talk to us. Some of the freshest sushi I have ever had. Will definitely come back.

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    Page 1 of 7

    Shiro Kuma Sushi Reviews in Other Languages

    Ask the Community - Shiro Kuma Sushi

    Do you take Reservations?

    Yes !!!!!!

    How many pieces come in the chirashi don?

    There are 6 pieces of assorted fish in a small chirashi don, and 12 pieces in a large chirashi don.

    Don’t See Your Question? Ask Away!

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    Kuro Nami

    4.5(117 reviews)
    1.6 mi
    Locally owned & operated
    Eco-friendly

    My favorite sushi place in Marin smaller menu comparing to Susbi Ran but the quality of fish is…read moreexcellent. Their lunch and dinner menu are different, if you want Ramen you need to go for lunch. Dinner options mostly sashimi and sushi. A quaint place and could get busy for dinner on weekend so recommended reservation to avoid the wait. The ramen was a tad bit cooked so I asked for aldente the second time we visited and it was just perfect. We enjoyed all our dishes, the omakase lunch is a great deal. The softshell crab salad with wasabi dressing was great. We tried both the tomatoes broth and garlic tonkasu brotth both were equally great so all depends on your mood. The aburi nigiri is a must try. Overall, we would come here if we are in the area and wanted a good nigiri. Great service too smaller interior you will sit close to your neighbors, sit outside if you want a bit more space.

    We had been too long in trying this gem. We ordered food to pick up and were delighted. Ordering is…read moreeasy and quick. The restaurant doesn't allow modifications, which was one reason we waited until now to try, since both of us have food allergies. We selected the miso soup (my husband said it was difficult and he liked it, but has had better), the seaweed salad (I loved it-clean and not dripping with dressing), four types of sashimi (all very flavorful and fresh), and two rolls (ocean, and soft shell crab). The soft shell crab was delicious and the ocean was very good. The outside patio will be our next destination. Everyone was very nice and friendly. We're looking forward to trying a meal in the patio soon.

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    Oni Kuma - Hokkaido Uni

    Oni Kuma

    3.9(122 reviews)
    5.0 mi
    Family-owned & operated
    Free parking

    Was very excited to try this place…read more Arrived at around 11:50. We had dogs with us so we were waiting to be sat outside, the server made eye contact from inside, but only came to greet us after we waited a few minutes and finally called out to her from the doorway. After being seated and given menus, we waited another 10 min with no service, and I decided to walk in and wash my hands. On my way out of the restroom, the server was finishing chatting with the only customer inside of the restaurant. I asked if we could have some water brought to the table, and she nodded. 5 min or so after I asked her for the water, the customer who was inside was walking out, and we chatted for a bit. Come to find out the sushi chefs and kitchen staff were not available due to the traffic on the freeway. I was in the same traffic, and I knew it was really bad. That was not the issue. The server never came out to our table. She never told us what was going on. We were left hanging for almost 20 min with zero contact, other than dropping the menus, and requesting waters that we never recieved. At an empty restaurant. There was no notice posted out front, there was nothing said from the server. If I was stopping in during a lunch break, I would not have been able to dine elsewhere due to the time I wasted sitting at this place waiting for service. All it took was for the server to let us know the situation and I would have tried to come back some other time. There were 20 full minutes - plenty of opportunity - to make best of a bad situation, and none were taken. Absolutely unacceptable.

    Yelp really needs to offer zero stars--or negative stars--for experiences like this…read more STAY AWAY. Terrible service, cold pre-made food, questionable seafood freshness, and a staff attitude that ruined a family birthday dinner. We came here for my sister-in-law's birthday during a weekend getaway. Our 5:30 p.m. reservation for party of 5 was easy because the restaurant was empty. We chose to sit outside since the weather was nice. At first, everything seemed fine. The waiter brought menus, dinnerware, cups, and water quickly and took our order in a reasonable amount of time. Then the food came out suspiciously fast. The chawanmushi was lukewarm, which is completely wrong for a steamed egg custard that should be served hot and freshly steamed. That made me wonder how much had been prepared too early and left sitting around. The chicken karaage, lemon salmon, tempura udon, agedashi tofu, sashimi, and nigiri sampler were all forgettable. At best, it was average Japanese food for an area with limited options. Worse, the fish had a noticeable "fishy" taste, which raised serious concerns about freshness or storage. The final item we ordered was Curry Tonkatsu, but regular tonkatsu came out instead. We left it untouched because we wanted to send it back or exchange it. By then, we were almost 40 minutes into dinner, everyone had run out of water, and the waiter still had not checked on us. When we finally saw him after another long disappearance, we asked him to come over and clarify the order. That is where the entire table lost its appetite. When we explained that we had ordered Curry Tonkatsu, the waiter became defensive and insisted, loudly and condescendingly, that he had asked whether we wanted curry and that we had said tonkatsu. My sister-in-law explained she said tonkatsu because the menu offered a choice between tonkatsu and chicken katsu, but he kept scolding her. The worst part? She apologized repeatedly--on her own birthday--while he doubled down and said, "Besides, we already made it." So we were supposed to accept the wrong order because the kitchen had already made it? There was zero ownership, zero hospitality, and zero professionalism. My husband asked if we could at least get a side of curry, and we also asked for water. The waiter left and did not return for another 20 minutes. When he finally came back outside, he served the large table next to us first. By the time he reached us, the pitcher ran out, so only three of five people got water. We had to share what little we received before he returned again. The curry side did not arrive until about half an hour after we asked for it. When it finally came out, it was cold and served in a plain white bowl. Either it had been made far too early and left out, or they are microwaving pre-made food for guests. By then, the meal was already ruined. At that point, we just wanted to pay and leave. Everyone was still hungry, but no one had an appetite after being talked down to, ignored, left without water on a hot summer evening, and made to feel punished for questioning a wrong order. The waiter never checked on us again, so we went inside to pay at the register ourselves. As we left, we passed him, and he did not acknowledge us at all. Maybe this place gets a pass because the area has limited Japanese options, but calling it an izakaya is a joke. The food was mediocre at best, and the service was worse than anything I have experienced at far more ordinary restaurants in the midwest like IOWA or MINNESOTA. I will never come back, and I will warn others. Cold food that tasted pre-made or microwaved, seafood that raised freshness concerns, non-existent service, water treated like a luxury, and a waiter more interested in proving a point than fixing a problem. I am genuinely appalled. Avoid this place.

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    Oni Kuma - Outside Patio

    Outside Patio

    Oni Kuma - Karaage Chicken

    Karaage Chicken

    Oni Kuma - Yasuo head chef

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    Yasuo head chef

    Shiro Kuma Sushi - sushi - Updated September 2026

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