Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

Wondra was so wonderful and so kind!! This was my first time at WaveMAX and I clearly had no idea…read morewhat I was doing, lol. Wondra swooped in and saved the day and my sanity!! Thank you so, SO much, Wondra and WaveMAX! I will be back again soon while my dryer at home is out of commission. I was able to dry two separate loads in 25 minutes. The best!! Many thanks again!

Was there this past weekend and it was great. Clean and awesome machines. The service was amazing,…read moreespecially from Savii, I think her name was. Wonderful person, amazing help, and super friendly. I was in town on business and needed a place to do laundry as working on the road for three weeks. Thank you so much for all your help.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

This is my second visit since last year, there was a slight price increase, which was…read moreunderstandable on the washers. The dryers are still $.25 but you're gonna need more money to dry large comforters. I spent two dollars and got 40 minutes. This past Saturday it was 91°, so there is no air conditioning. Only ceiling fans be prepared with your water or to sit in the car to cool off. I like the fact that there was no waiting. It wasn't very crowded, the parking was a little slanted, but you don't have much room to get in and out of the front. Overall pretty clean I used the vending machine to get bleach so materials are there nothing fancy no frills , but availability for what I need it. Everything was cleaned in a quick amount of time but the drive took a little longer. It's worth it.

Got the job done, but its quite dirty in here. Also sweltering hot and smells. Wont be coming back…read moresadly...

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

It has been a long time since I have been to a laundromat. For my first visit back , I was…read morepleasantly surprised! Hi-tech is pretty high-tech! Long gone are the days of quarters and slots. Now you buy a card and load it will money and insert the card into the machine. The employee was very helpful and I'm sure she could tell I was struggling trying to figure out the new system. We didn't have to buy a card, rather, we used her card and then paid her directly. There are numerous machines! Another new advancement that I learned on this visit was that there are different machines that vary on how big your load is (e.g., 18 lb., 27lb., 35lb., 50lb.). The laundromat is spacious and clean! There are a couple of arcade games to keep you occupied and a tv playing CNN. The chairs, however, are not comfortable. I guess not everything has advanced. All in all it was a good experience!

This place is not the place to go if you need your clothes washed. Most of all the machines do not…read morework whether it's posted on the machine that they are broken or not usually there is no heat coming out of the dryers. I was there 2 hours because two of the dryers are not working and it was not posted on the dryer the second dryer did not dry at all and I had 7 minutes left and what she told me was take out the dry ones and let the wet ones dry I told her 7 minutes is not going to drive my clothes in cool air. I didn't get an I'm sorry or I'll give you your money back no customer service from the owner at all. The seats are nasty that you sit on inside hardly any dryers work and she pays her employer below minimum wage and she works her ass off. Can't support this place. Money hungry place!!

This must be by far the best laundromat in the area! I walked out of there and I forgot I was…read morewalking out of a laundromat lol. The place was spotless clean inside, Machines look good and updated. Friendly staff I was greeted by Leah she was excellent if there was an option to give 10 starts I would. Leah was easy to communicate, gave me a breakdown of the prices. Gave me an option to pick up y clothes same day or next. I choose Next day. Next day pick up was smooth, they did a grate job I saw Leah again had my clothes ready for me. Smooth transaction I will visit here again.

Cleanest laundry I've ever been to. But they are cashless. They are a little pricey too but they…read morehave everything a person needs to waah and dry. They also have vending machines and a small store nearby for snacks and drinks.

I've been coming here several times, and it's been a reliable spot to get laundry done. It may not…read morebe the cleanest laundromat--the inside could definitely use some better upkeep--but it gets the job done every time. All the washers and dryers work, and there are usually enough machines available, though I'd recommend avoiding busy hours if you want more options to choose from. There is no bathroom. A few things to note: * If you use a card, there's a $15 hold placed on it * Wash prices are around $3.75 (light soil), $4 (medium), and $4.75 (heavy) * Cycles include normal, permanent press, delicates, and bulky, with temperature options like hot, warm, and cold There are sometimes homeless individuals around, but from my experience, they haven't bothered me. One suggestion: please add or improve the Wi-Fi--the connection can be spotty at times, which would make the experience even better while waiting on loads. Overall, it's a solid, dependable place to do your laundry--even if it could use a little more cleaning and maintenance.

A great, clean laundry mat. I go all the time and it's my go-to laundrymat…read more I really like the fact that it's 24 hours.